Business Analyst

Are you passionate about leveraging data to drive strategic decisions? Join us at OIP Insurtech, where you'll play a pivotal role in analyzing market trends, optimizing operational processes, and transforming customer experiences. Bring your analytical prowess and business acumen to collaborate with a dynamic team dedicated to shaping the future of insurance technology. Apply now and be part of revolutionizing the industry with cutting-edge insights and solutions.

Requirements:

• 3-5 years of experience 
• Capable of independently conducting various aspects of business analysis, including requirements gathering, process analysis, and documentation. 
• Proactive in identifying and prioritizing issues within their domain and taking the initiative to work with the team to resolve them.
• Strong background in accounting and/or financial controlling 
• Demonstrates a high level of skill and independence
• Understands the full business analysis lifecycle and is proficient in handling various business problems and custom cases.
• Good knowledge of English
• Experience in accounting and business analysis in the IT industry is highly desirable 
• Working knowledge of software development concepts, technologies, practices, and principles, and the ability to use them in different situations independently
• Good understanding of the software development lifecycle

Duties and responsibilities:

• Works closely with the development team and other stakeholders to investigate model business functions, business processes, information flows, and data structures
• Investigate operational issues, problems, and new opportunities; seek effective business solutions through improvements in aspects of business areas or systems of interest
• Assists in the analysis of underlying issues and their root causes, and identifies available options
• Communicates with clients and other stakeholders and assists in presenting issues and solutions both verbally and in writing
• Specifies data, data objects, and information flows that align with the needs of the business
• Produces business analysis deliverables using relevant documentation styles in line with company standards
• Facilitates stakeholder meetings and workshops, and presents findings and actions both verbally and in writing to the business
• Able to translate business requirements into a structured form
• Able to create structure within projects and project teams following Agile principles
• Understands the domain (Insurance Industry) and how it functions, after spending 6M in the company
• Understands the entire Policy Lifecycle, after spending 6M in the company
• Experience in using tools like Jira, Confluence, LucidChart, or other software for requirements management, documentation, and process modeling
• Experience with Agile frameworks
• Experience with testing methodologies, test planning, and quality assurance processes to ensure reliable and robust systems

Business Analyst - AI Product

We're seeking a detail-oriented Business Analyst to support our AI product development. You'll work closely with the Product Manager to translate product vision into clear, actionable JIRA user stories and handle key administrative tasks.

Key Responsibilities:

• Write and maintain well-structured JIRA user stories with clear acceptance criteria
• Support product documentation and requirements gathering
• Coordinate across teams and manage administrative workflows
• Assist in stakeholder communication and reporting

Requirements:

• 2-5 years of experience as a Business Analyst
• Strong experience writing technical user stories and working with JIRA
• Deep knowledge of Agile methodologies (Scrum, Kanban)
• Excellent written communication and organizational skills
• Ability to work independently and manage multiple priorities
• Consulting background strongly preferred (experience translating client needs into technical requirements)

Nice to Have:

• Familiarity with AI/ML products
• Experience as Scrum Master

Position : Business Analyst

Experience : 5+ Years

Location : Remote

Notice Period : Immediate Joiners Preferred (or candidates serving 10–15 days’ notice)

Interview Mode : Virtual

Job Description :

We are seeking an experienced Business Analyst with a strong background in requirements gathering, functional documentation, and stakeholder management, particularly in the US Healthcare payer domain.

Mandatory Skills :

Business Analysis, US Healthcare Payer Domain, Requirement Gathering, User Stories, Gap & Impact Analysis, Azure DevOps/TFS, SQL, UML Modeling, SDLC/STLC, System Testing, UAT, Strong Communication Skills.

Key Responsibilities :

• Analyze and understand complex business and functional requirements.
• Translate business needs into detailed User Stories, functional and technical specifications.
• Conduct gap analysis and impact assessment for new and existing product features.
• Create detailed documentation including scope, project plans, and secure stakeholder approvals.
• Support System Testing and User Acceptance Testing (UAT) from a functional perspective.
• Prepare and maintain release notes, end-user documentation, training materials, and process flows.
• Serve as a liaison between business and technical teams, ensuring cross-functional alignment.
• Assist with sprint planning, user story tracking, and status updates using Azure DevOps / TFS.
• Write and execute basic SQL queries for data validation and analysis.

Required Skills :

• Minimum 5 years of experience as a Business Analyst.
• Strong analytical, problem-solving, and communication skills.
• Solid understanding of Project Life Cycle, STLC, and UML modeling.
• Prior experience in US Healthcare payer domain is mandatory.
• Familiarity with tools like Azure DevOps / TFS.
• Ability to work with urgency, manage priorities, and maintain attention to detail.
• Strong team collaboration and stakeholder management.

The RPA Business Analyst will play a key role in analysing banking processes to identify opportunities for automation and optimization using Robotic Process Automation (RPA) tools. With experience in the banking domain, the candidate will collaborate with stakeholders, gather requirements, document processes, and work closely with RPA developers to design, implement, and improve automated workflows.

Job Summary

We are seeking a skilled Business Analyst to join our Salesforce Department. The ideal candidate will have a strong understanding of the Salesforce platform, excellent communication skills, and a passion for delivering client-focused solutions. You will work closely with clients, developers, and stakeholders to analyze business requirements, design Salesforce-based solutions, and ensure successful project delivery.

Key Responsibilities

• Gather and document business requirements through client interactions and stakeholder meetings.
• Analyze and translate business needs into functional specifications for Salesforce implementations.
• Design and configure Salesforce solutions, including custom objects, workflows, process builders, and reports.
• Collaborate with developers and technical teams to ensure solutions align with client expectations.
• Conduct user acceptance testing (UAT) and support end-user training on Salesforce functionalities.
• Provide ongoing support for Salesforce applications, troubleshooting issues, and recommending improvements.
• Maintain clear and proactive communication with clients to ensure project milestones are met.
• Stay updated on Salesforce features, updates, and best practices to propose innovative solutions.

Required Qualifications

• 1-3 years of experience as a Business Analyst, preferably in a Salesforce-focused role.
• Strong knowledge of the Salesforce platform, including Sales Cloud, Service Cloud, or Marketing Cloud.
• Active Salesforce Trailhead profile with demonstrated learning progress (please include Trailhead profile link in application).
• Bachelor’s degree in Business Administration, Computer Science, or a related field.
• Excellent verbal and written communication skills.
• Ability to work collaboratively in a fast-paced, team-oriented environment.
• Strong analytical and problem-solving skills.

Preferred Qualifications

• Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, or Business Analyst) are highly desirable.
• Prior experience in client communication or client-facing roles.
• Familiarity with Agile/Scrum methodologies.
• Understanding of Webkul’s product ecosystem or e-commerce platforms is a plus.

Why Join Webkul?

• Opportunity to work on diverse, high-impact Salesforce projects for global clients.
• Collaborative and innovative work culture with a focus on learning and growth.
• Access to continuous learning resources, including Salesforce Trailhead and certification support.
• Competitive salary and benefits package.

Application Process

To apply, please submit your resume and your Salesforce Trailhead profile link. Certified candidates are encouraged to highlight their certifications in the application.

Desired Candidate Profile

• Setting KPIs, monitoring key trends, and helping stakeholders by generating insights from the data delivered.
• Understanding user behaviour and performing root-cause analysis of changes in data trends across different verticals.
• Get answers to business questions, identify areas of improvement, and identify opportunities for growth.
• Work on ad-hoc requests for data and analysis.
• Work with Cross functional Teams as when required to automate reports and create informative dashboards based on problem statements.

• 1-2 years of experience working in Analytics as a Business or Data Analyst.
• Analytical mind with a problem-solving aptitude.
• Familiarity with Microsoft Azure & AWS PySpark, Python, Data Bricks, Metabase, Understanding of APIs, data warehouse and ETL etc.
• Proficient in writing Complex Queries in SQL.
• Experience in Performing hands-on analysis on data and across multiple datasets and databases primarily using Excel, Google Sheets and R.
• Ability to work across cross-functional teams proactively.

Our client is a 4 decade old diversified business group with holdings in FMCG and hospitality. Their FMCG portfolio comprises of a well known mouth freshener and soon-to-be-launched confectionery products.

They have an excellent reputation for their hotels in North India. The aesthetically designed rooms, the multi-cuisine restaurant, corporate facilities like conference rooms, banquets and other services like gym and spa in their hotels are all world-class arrangements at a reasonable price.

What you need to have: