Business Analyst

About IntraIntel.ai

At IntraIntel.ai, we are building a next-generation, AI-powered multi-tenant platform serving diverse industries including pharmaceutical, clinical research, manufacturing, textiles, and healthcare. Our mission is to empower businesses with intelligent insights, automation, and predictive decision-making capabilities that streamline operations and improve efficiency.

We are looking for a Senior Business Analyst who will act as the bridge between our customers and product development teams, translating complex business requirements into actionable insights and product features that align with IntraIntel.ai’s architecture and growth strategy.

⸻

Key Responsibilities

• Requirement Gathering & Analysis:

• Collaborate with multiple customers across domains such as manufacturing, clinical trials, pharmaceutical, and textiles to gather, document, and validate requirements.

• Conduct workshops, interviews, and brainstorming sessions to extract key business and functional needs.

• Translate high-level business needs into user stories, epics, and acceptance criteria in JIRA.

• Documentation & Communication:

• Prepare Business Requirement Documents (BRDs), Functional Specifications, and Process Flow Diagrams.

• Clearly communicate requirements to developers, architects, and QA teams, ensuring full understanding of scope and dependencies.

• Serve as the primary liaison between the business stakeholders and development team.

• Testing & Validation:

• Perform initial system validation, UAT preparation, and smoke testing to ensure requirements are correctly implemented.

• Collaborate with QA to define test cases and acceptance criteria.

• Track and log defects in JIRA, ensuring they are resolved before delivery.

• Project Planning & Scope Management:

• Work closely with project managers and solution architects to define project scope, milestones, and delivery timelines.

• Identify potential risks, dependencies, and change impacts, and communicate proactively to stakeholders.

• Contribute to effort estimation and prioritization discussions.

• Cross-Functional Collaboration:

• Partner with AI engineers, data scientists, cloud architects, and UX designers to ensure alignment between technical solutions and business goals.

• Ensure all customer inputs are converted into actionable, technically feasible tasks for development.

• Customer & Stakeholder Interaction:

• Conduct regular check-ins and demo sessions with customers to validate progress and gather feedback.

• Communicate technical solutions and project updates to non-technical stakeholders in an easy-to-understand manner.

• Represent IntraIntel.ai in customer meetings with professionalism and confidence.

In this dynamic role, you will be the crucial interpreter, ensuring a seamless flow of communication between our world-class cybersecurity engineers and strategic business stakeholders. You will leverage your technical acumen to produce clear, authoritative technical content, drive impactful marketing campaigns that highlight our security solutions, and build meaningful relationships within the wider cybersecurity developer ecosystem. This is your chance to turn deep technical understanding into clear, market-ready business value.

We are looking for an ideal candidate who is a creative problem solver at heart who thrives in a team environment.

You will work with the marketing and business development team to work on technical content, manage and oversee relationships with new and existing partners through high-touch networking, lead generation, and market research. Candidate is responsible to work with the Managing Partner and marketing team to scale the business and also help organize the internal processes. The role requires planning, direction, and most importantly execution to develop and grow revenue in accordance with targets.

Key Responsibilities:

• Liaisoning technical + business.

Create detailed and precise documentation including functional specifications, use cases, process flows, and system design documents.

Collaborate with technical team to generate content and marketing collaterals

Conduct thorough assessments to understand current business processes and identify areas for improvement.

Maintain and update documentation as project requirements evolve.

• Collaboration and Communication:
• Act as a liaison between technical teams and business stakeholders, ensuring a clear understanding of requirements and   expectations.
• Facilitate meetings, workshops, and presentations to communicate project status, findings, and recommendations.
• Solution Evaluation:
• Evaluate technical solutions to ensure they meet defined business requirements and objectives.
• Conduct thorough testing and validation to confirm the quality and functionality of developed solutions.
• Continuous Improvement:
• Stay updated on industry trends, best practices, and emerging technologies relevant to our business processes.
• Proactively identify opportunities for process optimization and system enhancements.
• Working with the executive team to develop a comprehensive digital business strategy and assisting with its execution.
• Establishing a pipeline of core digital marketing activities and ensuring that the pipeline is aligned with the company’s revenue targets and digital marketing goals.
• Maintaining metrics and quality service by establishing and enforcing organization standards.
• Assessing new business opportunities with a strong revenue target in mind.
• Identifying, exploring, and evaluating business opportunities, performing risk assessment, and mitigating potential risks.
• Gathering market and customer information.
• Engage with the technical team to identify new opportunities within existing client businesses or contacts. Maintain strong and prosperous working relationships with key clients.

⚙️ Operations Internship (3 Months)

Location: [ “Remote”]

Duration: 3 Months

Stipend: ₹5,000 – ₹7,000 per month

Internship Type: Remote

About the Role

We are looking for a proactive and detail-oriented Operations Intern to join our team. This internship offers a great opportunity to gain hands-on experience in business operations, process management, and coordination.

You’ll work closely with the operations team to ensure smooth day-to-day activities and support multiple departments to enhance efficiency and productivity.

Key Responsibilities

• Assist in daily operational activities and process coordination
• Support in data entry, tracking, and report preparation
• Coordinate with internal teams to ensure smooth workflow and communication
• Help in inventory management / vendor coordination / logistics (as applicable)
• Maintain records and documentation accurately
• Identify and suggest process improvements to enhance efficiency
• Support project planning and execution activities
• Perform other administrative and operational tasks as assigned

Required Skills

• Strong organizational and multitasking abilities
• Excellent communication and coordination skills
• Basic knowledge of MS Office (Excel, Word, PowerPoint)
• Problem-solving and analytical mindset
• Attention to detail and a proactive attitude
• Ability to work in a team environment

Eligibility

• Students / Recent graduates in Management, Operations, Business Administration, or related fields
• Available for a 3-month full-time internship
• Immediate joiners preferred

Perks & Benefits

• Internship Certificate
• Letter of Recommendation (based on performance)
• Exposure to real-world business operations
• Opportunity for a full-time role after internship

About the Role

At Techjays, we build production-grade AI systems for global clients. We are looking for a Solution Architect who can bridge the gap between client needs and technical delivery — someone who can walk into a client room, understand their business challenges, and walk out with a compelling, technically sound AI solution.

This role sits at the intersection of pre-sales, solutioning, and delivery governance.

What You'll Do

• Own end-to-end solutioning from client discovery to architecture design
• Partner with pre-sales teams on RFPs, proposals, and client presentations
• Define architectures for LLM integrations, RAG pipelines, and agentic workflows
• Conduct architecture reviews and technical assessments for ongoing projects
• Act as a trusted technical advisor to enterprise clients during pre-sales

Key Skills

• Python, REST APIs, Microservices, Distributed Systems
• AWS / Azure / GCP, Docker, Kubernetes, CI/CD
• LLM Integrations, RAG Pipelines, AI Agents, Vector Databases
• Enterprise data architecture and integration patterns
• Strong client communication and presentation skills

Who You Are

• Client-first mindset — listens, understands, and translates business pain into technical clarity
• Strong communicator comfortable with C-level stakeholders
• High ownership — accountable for every solution you sign off on
• Collaborative across sales, delivery, and engineering

What We Offer

• Flexible work environment
• Paid holidays & flexible time off
• Medical insurance (Self & Family up to ₹4 Lakhs)
• Exposure to global clients and high-impact pre-sales engagements
• A culture of clarity, integrity, and continuous growth

Job Responsibilities

• Responsible for identifying business requirements, requirements management, functional design, system analysis, GAP analysis, end-user training, Preparing BRD, prototyping, process design (including scenario design, flow mapping), testing, defining support procedures, and leading workstreams implementations and supporting end-to-end Odoo ERP implementations.
• Provide Functional Consulting & Business analysis by gaining industry knowledge of various business domains such as Online Retail, Manufacturing, Wholesale, Distribution, Automobile etc, with industry best practices.
• Evaluate customer’s business requirements, needs and objectives and convert the same to company processes, solutions, and modules being implemented.
• Interact with the key end-users and business owners to map applications to standard business processes and conduct a gap analysis.
• Translate business requirements to our technical team members and translate technology solutions from our technical team to the customers.
• Prepare a business requirement document (BRD) for our customer’s business needs.
• Prepare a detailed scope of work (SOW) resulting from personalization sessions to our customers in the pre-sales phase to provide proposed solutions for the customer’s business requirements.
• Manage the full life cycle of Odoo ERP Implementation and Testing phases. Analyze and report any malfunctions found in our customized solutions or standard Odoo ERP features and functionalities to the technical team. (for example, by testing different business cases or impersonating users)
• Develop solution design from what is available in Odoo as a standard feature(s) and lead the customer throughout the implementation and support phases.
• Manage all aspects of the configuration process for the customer from configuration through to acceptance and sign-off.
• Conduct business process mapping and requirements gathering sessions (workshops) with new customers to determine configuration requirements both on-site and remote.
• Ensure proper training is given to the end-users and that the new system is usable, performing appropriately and the business flow is complete and correct.
• Collaborate with other IT professionals (Technical Developers & Business Analysts) to define and implement solutions related to ERP.
• Responding to customer tickets/queries (about our products, services, solutions, ongoing ERP projects & maintenance contracts) in a timely and accurate way, via phone, email, virtual meeting or chat.
• Possessing excellent business application knowledge to enhance customer support.
• Update our internal ERP system with information about technical issues reported by the customer and useful discussions with customers.

Required Skills

• Any knowledge or work experience in any of the famous ERP systems like Odoo, Oracle, Microsoft Dynamics, SAP, etc is a huge plus.
• Ability to understand different business operations, vertices and domains like Accounting, Sales, Purchase, Manufacturing, Logistics, Supply Chain, Procurements, Retail or e-Commerce, Wholesale Industry, etc and map them with our services and solutions in Odoo ERP.
• Critical thinker - An analytical approach to problem-solving
• Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
• Strong business judgment and common sense
• Master in Product Demonstrations
• Excellent communication (verbal, written, and presentation) and interpersonal skills (outgoing and personable)
• Ability to do multi-task, prioritize and manage time effectively
• Must have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
• Excellent phone etiquette and active listening abilities

Your Day-to-Day

1. Derive Insights and drive major strategic projects to improve Business Metrics and take responsibility for cost efficiency and Revenue management across the country
2. Perform Market research, Post Mortem analyses on competitor expansion and Market Penetration patterns. 
3. Provide in-depth business analysis and data insights for internal stakeholders to help improve business. Derive and launch projects in order to reduce the gaps between targeted and projected business metrics
4. Responsible for optimizing Carsome’s C2B and B2C customer acquisition and Dealer retention funnel. Work closely with Marketing and Tech teams to create, produce and implement creative digital marketing campaigns and drive CRM initiatives and strategies 
5. Analyse the Revenue flows and processes large datasets to gather process insights and propose process improvement ideas for Carsome across SE-Asia
6. Lead commercial projects & process mapping, from conceptualization to completion, to build or re-engineer business models, tools and processes.
7. Having experience in analyses and insights in dealing on Unit Economics, COGs and P&L will be preferred ,but not mandatory
8. Use Business Intelligence and Data Science tools to answer the appropriate business problems using SQL, Tableau or Python.
9. Coordinate with HQ Data Insights Team and manage internal stakeholders across departments to ensure the smooth delivery of strategic projects
10. Work across different departments/functions (BI,DE, tech, pricing, finance, operations, marketing, CS,CX) and also on high impact projects and support business expansion initiatives

Your Know-Know

• At least a Bachelor's Degree in Accounting/Finance/Business or the equivalent. 
• 3-5  years of experience in strategy / consulting / analytical / project management roles; experience in e-commerce, Start-ups or Unicorns(CARS24,OLA,SWIGGY,FLIPKART,OYO) or entrepreneur experience preferred + At Least 2 years of experience leading a team
• Top-notch academics from a Tier 1 college (IIM / IIT/ NIT)
• Must have SQL/PostgreSQL/Tableau Experience. 
• Excellent Market Research, reporting and analytical skills, including carrying out weekly and monthly reporting
• Holds experience in working with Data/Business Intelligence Team
• Analytical mindset with ability to present data in a structured and informative way
• Enjoy a fast-paced environment and can align business objectives with product priorities
• Good to have : Financial modelling, Developing financial forecasts , development of Financial - strategic plan/framework

What you need to have:

We are looking for an experienced Chief Operating Officer or COO to oversee our organization’s ongoing operations and procedures. You will be the company’s second-in-command and responsible for the efficiency of business.

The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you.

The goal of the COO position is to secure the functionality of business to drive extensive and sustainable growth.

• Design and implement business strategies, plans and procedures
• Set comprehensive goals for performance and growth
• Establish policies that promote company culture and vision
• Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)
• Lead employees to encourage maximum performance and dedication
• Evaluate performance by analyzing and interpreting data and metrics
• Write and submit reports to the CEO in all matters of importance
• Assist CEO in fundraising ventures
• Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
• Manage relationships with partners/vendors

• Proven experience as Chief Operating Office or relevant role
• Understanding of business functions such as HR, Finance, marketing etc.
• Demonstrable competency in strategic planning and business development
• Experience in fundraising will be a plus
• Working knowledge of data analysis and performance/operation metrics
• Working knowledge of IT/Business infrastructure and MS Office
• Outstanding organizational and leadership abilities
• Excellent interpersonal and public speaking skills
• Aptitude in decision-making and problem-solving
• BSc/BA in Business Administration or relevant field; MSc/MBA is a plus