Business Analyst

The business development executive will be primarily responsible for generating new business for the company alongside the Head of Global Business Development. Daily responsibilities will include: 

• Lead generation via an existing network, B2B portals and other online/offline mediums
• Market research & analysis to figure out the obtainable market between the various geographies that we operate in
• Work collaboratively with the existing team and exhibit a solid pre-sales function, right from RFP, business analysis and submission of proposals. 
• Identify sales tactics and close deals on a fast-paced level to gain maximum traction and growth in your success ladder
• Communicate with all the stakeholders and build a cohesive environment for teammates and the clients. 

Profound knowledge of systems and new-age technologies used for delivering applications in current times

Excellent written, verbal and negotiation skills

Profound email & business language proficiency to communicate in the international market

Experience in servicing international clients across USA, UK, EU, Asia-Pacific & Middle-east

Flexibility to work across various time zones

This is a full-time position in the office. But hybrid with WFH twice a month can be allowed. 

What do we offer?

Growth-led inclusive environment. Ideas to impact. Good compensation but great incentives. Travel skills are a must. 

About the Role:

We are seeking a skilled Business Analyst to join our IT team. As a Business Analyst, you will be responsible for bridging the gap between business needs and technology solutions. You will work closely with stakeholders, developers, and project managers to ensure that requirements are gathered, analyzed, and implemented in alignment with the company’s business objectives. This role demands strong analytical, problem-solving, and communication skills, along with a solid understanding of IT systems.

Key Responsibilities:

1. Requirement Gathering & Analysis:

• Engage with stakeholders to understand business needs and translate them into detailed functional and technical specifications.
• Conduct interviews, workshops, and research to gather business and technical requirements.
• Collaborate with cross-functional teams, including developers, project managers, and UX designers, to ensure project goals align with business objectives.

1. Documentation & Communication:

• Create and maintain Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Prepare user stories, use cases, and process flow diagrams.
• Communicate technical concepts to non-technical stakeholders, ensuring clarity and understanding.

1. System Modeling & Design:

• Utilize modeling tools (such as UML or BPMN) to create workflow diagrams and system architecture.
• Create wireframes and prototypes to visualize the functionality and design of new systems or enhancements.
• Identify process improvement opportunities and recommend solutions.

1. Data Analysis & Reporting:

• Analyze data to identify trends, forecast outcomes, and provide actionable insights to stakeholders.
• Work with SQL databases to query data and assist in reporting.
• Create data visualizations and dashboards using tools like Power BI or Tableau.

1. Project Support & Coordination:

• Work closely with the development team throughout the Agile development lifecycle, ensuring that requirements are implemented effectively.
• Assist in managing sprints, user acceptance testing (UAT), and quality assurance processes.
• Provide post-implementation support and address any issues that arise after system go-live.

1. Stakeholder Management:

• Serve as the primary point of contact between the business stakeholders and the IT team.
• Facilitate communication between all parties, ensuring that stakeholders’ needs are met.

1. Pre-Sales & Post-Sales Support:

• Assist in pre-sales activities by evaluating client requirements, conducting feasibility studies, and providing solutions.
• Participate in post-sales support, ensuring that solutions are successfully implemented and meet the customer’s expectations.

Required Skills & Qualifications:

• Educational Background: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
• Experience: 1+ years of experience as a Business Analyst in an IT company or related field.
• Technical Skills:
• Proficiency in data analysis tools (e.g., SQL) and reporting software (e.g., Tableau, Power BI).
• Knowledge of process modeling tools (e.g., Visio, Lucidchart).
• Familiarity with Agile methodology and tools (e.g., JIRA, Confluence).
• Understanding of APIs and system integrations.

Job Responsibilities:

Excellent problem solving and analytical skills - ability to develop hypotheses,

understand and interpret data within the context of the product / business -

solve problems and distill data into actionable recommendations.

 Strong communication skills with the ability to confidently work with cross-

functional teams across the globe and to present information to all levels of the

organization.

 Intellectual and analytical curiosity - initiative to dig into the why, what & how.

 Strong number crunching and quantitative skills.

 Advanced knowledge of MS Excel and PowerPoint.

 Good hands on SQL

 Experience with in Google Analytics, Optimize, Tag Manager and other Google Suite tools

 Understanding of Business analytics tools & statistical programming languages - R, SAS, SPSS, Tableau is a plus

 Inherent interest in e-commerce & marketplace technology platforms and

broadly in the consumer Internet & mobile space.

 Previous experience of 1+ years working in a product company in

a product analytics role

 Strong understanding of building and interpreting product funnels.

Perquisites & Benefits:

 Opportunity to work with India's no.1 crowdfunding platform

 Be a part of a young, smart and rapidly growing team with management from Ivy League and Premier colleges

 Competitive compensation and incentives

 Fun, casual, relaxed and flexible work environment

Should have knowledge in digital / IT Sales & Marketing/presales/Lead Generation

Must be dynamic and sales-target oriented

Must have good business analytical skills for client project requirements understanding,

Should have a knowledge/experience in bidding and proposal posting

Should have knowledge/experience in Social Media Marketing

Should be excellent at communication skills (written and verbal),

Should have a Positive attitude

Should be able to make reports and presentations.

Should be interested in writing blogs/forum

Requirements

• Graduates from CS/IT/MCA/EC/EE stream with no backlogs (10th, 12th and graduation above 65%)

• Candidate should be aware with Software Development Life Cycle and

• Participating as team member in all phases of software development life cycle including the analysis and design of system

• Candidate Should have Effective Problem-Solving skills with excellent communication skills
• Exceptional analytical and conceptual thinking skills
• Advanced technical skills and Excellent documentation skills
• Good Knowledge about creating detailed reports and giving presentations
• Competency in Microsoft applications including Word, Excel, and PowerPoint
• Excellent planning, organizational, and time management skills

Responsibilities:

• Responsible for on call support for our software system to customers
• Responsible for End user training of our software products
• Responsible to implement software system to the end user/customer end
• Responsible for business requirement gathering and preparations of BRD FRD documents according to business needs
• Responsible for data management of software system for implementation purpose

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing, and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.

 Requirements:

• A minimum of 5 years of experience in business analysis or a related field.
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.
• Experience leading and developing top-performing teams.
• A history of leading and supporting successful projects.

• Work with clients and end-users to gather, understand, and define business requirements
• Should have Experienced in a Salesforce implementation through the full Software Development Lifecycle
• Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
• Work collaboratively with team members to design a solution that will meet a client's business requirements and fulfill user stories.
• Collaborate with developers to test and verify that solutions will meet the business requirements
• Participate in key meetings with clients and should have prior experience of working with them on-site including requirement sessions, system demos, user acceptance testing, and end-user training.
• Salesforce Admin Certification and one Consulting Cloud Certification (Sales, Service, or Community.
• In this role, the analyst is expected to have exemplary communication and documentation skills.
• Constructs forecasts, recommendations, and document Business Related Document based on business data and Salesforce knowledge

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Designation: Product Analyst

What you’ll be doing:

• You’ll understand the customer requirements by carrying out user research.
• You’ll be creating a road-map from conceptualization to release.
• You’ll evaluate the market competition and position the product line to appeal to the user.
• Come up with a clear-cut business impact for every suggested feature.

What you’ll bring to the team:

• A passion for data and an exceptional ability to solve complex problems.
• Strong knowledge of SQL or Python.
• Hands-on experience in any of the wireframing products like draw.io, Adobe XD, Balsamiq, etc
• Appreciable know-how and experience in technology.
• Good team player
• Work independently under minimal direction with a strong work ethic.
• You’ll bring an established ability to work in cross-functional environments including working closely with sales, marketing, business management, customer support, and engineering teams.