DevOps Senior Engineer/ Lead/Manager in Cloud (Azure/GCP)

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building a restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

At Toast, our Site Reliability Engineers (SREs) are responsible for keeping all customer-facing services and other Toast production systems running smoothly. SREs are a blend of pragmatic operators and software craftspeople who apply sound software engineering principles, operational discipline, and mature automation to our environments and our codebase. Our decisions are based on instrumentation and continuous observability, as well as predictions and capacity planning.

About this roll* (Responsibilities) 

• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
• Partner with development teams to improve services through rigorous testing and release procedures
• Participate in system design consulting, platform management, and capacity planning
• Create sustainable systems and services through automation and uplift
• Balance feature development speed and reliability with well-defined service level objectives

Troubleshooting and Supporting Escalations:

• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
• Diagnose performance bottlenecks and implement optimizations across infrastructure, databases, web, and mobile applications
• Implement strategies to increase system reliability and performance through on-call rotation and process optimization
• Perform and run blameless RCAs on incidents and outages aggressively, looking for answers that will prevent the incident from ever happening again

Do you have the right ingredients? (Requirements)

• Extensive industry experience with at least 7+ years in SRE and/or DevOps roles
• Polyglot technologist/generalist with a thirst for learning
• Deep understanding of cloud and microservice architecture and the JVM
• Experience with tools such as APM, Terraform, Ansible, GitHub, Jenkins, and Docker
• Experience developing software or software projects in at least four languages, ideally including two of Go, Python, and Java
• Experience with cloud computing technologies ( AWS cloud provider preferred)

Bread puns are encouraged but not required

• Candidate should be able to write the sample programs using the Tools (Bash, PowerShell, Python or Shell scripting)
• Analytical/logical reasoning
• GitHub Actions
• Should have good working experience with GitHub Actions
• Repository/Workflow Dispatch, writing reusable workflows, etc
• AZ CLI commands
• Hands-on experience with AZ CLI commands

• 5+ years of experience in DevOps including automated system configuration, application deployment, and infrastructure-as-code. 
• Advanced Linux system administration abilities. 
• Real-world experience managing large-scale AWS or GCP environments. Multi-account management a plus. 
• Experience with managing production environments on AWS or GCP. 
• Solid understanding CI/CD pipelines using GitHub, CircleCI/Jenkins, JFrog Artifactory/Nexus. 
• Experience on any configuration management tools like Ansible, Puppet or Chef is a must. 
• Experience in any one of the scripting languages: Shell, Python, etc. 
• Experience in containerization using Docker and orchestration using Kubernetes/EKS/GKE is a must. 
• Solid understanding of SSL and DNS. 
• Experience on deploying and running any open-source monitoring/graphing solution like Prometheus, Grafana, etc. 
• Basic understanding of networking concepts.
• Always adhere to security best practices.
• Knowledge on Bigdata (Hadoop/Druid) systems administration will be a plus.  
• Knowledge on managing and running DBs (MySQL/MariaDB/Postgres) will be an added advantage. 

What you get to do 

• Work with development teams to build and maintain cloud environments to specifications developed closely with multiple teams. Support and automate the deployment of applications into those environments 
• Diagnose and resolve occurring, latent and systemic reliability issues across entire stack: hardware, software, application and network. Work closely with development teams to troubleshoot and resolve application and service issues 
• Continuously improve Conviva SaaS services and infrastructure for availability, performance and security 
• Implement security best practices – primarily patching of operating systems and applications 
• Automate everything. Build proactive monitoring and alerting tools. Provide standards, documentation, and coaching to developers.
• Participate in 12x7 on-call rotations 
• Work with third party service/support providers for installations, support related calls, problem resolutions etc. 

THE POSITION

Ashnik is looking for experienced technology consultant to work in DevOps team in pre-sales function. The primary area of focus will be Microservices, CI/CD pipeline, Docker, Kubernetes, containerization and container security. A person in this role will be responsible for leading technical discussions with customers and partners and helping them arrive at final solution.

QUALIFICATION AND EXPERIENCE

• Engineering or equivalent degree
• Must have at least 8 years of experience in IT industry designing and delivering solutions
• Must have at least 3 years of hand-on experience of Linux and Operating system
• Must have at least 3 years of experience of working in an environment with highly virtualized or cloud based infrastructure
• Must have at least 2 years hands on experience in CI/CD pipeline, micro-services, containerization and kubernetes
• Though coding is not needed in this role, the person should have ability to understand and debug code if required
• Should be able to explain complex solution in simpler ways
• Should be ready to travel 20-40% in a month
• Should be able to engage with customers to understand the fundamental/driving requirement

DESIRED SKILLS

• Past experience of working with Docker and/or Kubernetes at Scale
• Past experience of working in a DevOps team
• Prior experience in Pre-sales role

RESPONSIBILITIES

• Own pre-sales or sales engineering responsibility to design, present, deliver technical solution
• Be the point of contact for all technical queries for Sales team and partners
• Build full-fledged solution proposals with details of implementation and scope of work for customers
• Contribute in technical writings through blogs, whitepapers, solution demos
• Make presentations at events and participate in events.
• Conduct customer workshops to educate them about features in Docker Enterprise Edition
• Coordinate technical escalations with principal vendor
• Get an understanding of various other components and considerations involved in the areas mentioned above
• Be able to articulate value of technology vendor’s products that Ashnik is partnering with eg.  Docker, Sysdig, Hashicorp, Ansible, Jenkins etc.
• Work with partners and sales team for responding to RFPs and tenders

WHAT IS IN IT FOR YOU?

You would be adding a great experience of working with a leading open source solutions company in South East Asia region to your career. You would get to learn from the leaders and grow in the industry. This would be a great opportunity for you to grow in your career through continuous learning, adding depth and breadth of technologies. Since we work with leading open source technologies and engage with large enterprises, it creates enormous possibilities for career growth for our team. Not to mention that our people find the journey with Ashnik to be exciting and a fulfilling experience.

Striim (pronounced “stream” with two i’s for integration and intelligence) was founded in 2012 with a simple goal of helping companies make data useful the instant it’s born.

Striim’s enterprise-grade, streaming integration with intelligence platform makes it easy to build continuous, streaming data pipelines – including change data capture (CDC) – to power real-time cloud integration, log correlation, edge processing, and streaming analytics

2 - 5 Years of Experience in any Programming any language (Polyglot Preferred ) & System Operations • Awareness of Devops & Agile Methodologies • Proficient in leveraging CI and CD tools to automate testing and deployment . • Experience in working in an agile and fast paced environment . • Hands on knowledge of at least one cloud platform (AWS / GCP / Azure). • Cloud networking knowledge: should understand VPC, NATs, and routers. • Contributions to open source is a plus. • Good written communication skills are a must. Contributions to technical blogs / whitepapers will be an added advantage.

• Understanding customer requirements and project KPIs
• Implementing various development, testing, automation tools, and IT infrastructure
• Planning the team structure, activities, and involvement in project management activities.
• Managing stakeholders and external interfaces
• Setting up tools and required infrastructure
• Defining and setting development, test, release, update, and support processes for https://www.simplilearn.com/top-benefits-of-learning-devops-article" target="_blank">DevOps operation
• Have the technical skill to review, verify, and validate the software code developed in the project.
• Troubleshooting techniques and fixing the code bugs
• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Selecting and deploying appropriate https://www.simplilearn.com/best-ci-cd-tools-article" target="_blank">CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (https://www.simplilearn.com/open-source-pipeline-tools-for-devops-article" target="_blank">CI/CD Pipeline)
• Mentoring and guiding the team members 
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer

Senior Devops Engineer

Who are we?

Searce is  a niche’ Cloud Consulting business with futuristic tech DNA. We do new-age tech to realise the “Next” in the “Now” for our Clients. We specialise in Cloud Data Engineering, AI/Machine Learning and Advanced Cloud infra tech such as Anthos and Kubernetes. We are one of the top & the fastest growing partners for Google Cloud and AWS globally with over 2,500 clients successfully moved to cloud.

What do we believe?

• Best practices are overrated

• Implementing best practices can only make one n ‘average’ .

• Honesty and Transparency

• We believe in naked truth. We do what we tell and tell what we do.

• Client Partnership

• Client - Vendor relationship: No. We partner with clients instead. 
• And our sales team comprises 100% of our clients.

How do we work?

It’s all about being Happier first. And rest follows. Searce work culture is defined by HAPPIER.

• Humble: Happy people don’t carry ego around. We listen to understand; not to respond.

• Adaptable: We are comfortable with uncertainty. And we accept changes well. As that’s what life's about.

• Positive: We are super positive about work & life in general. We love to forget and forgive. We don’t hold grudges. We don’t have time or adequate space for it.

• Passionate: We are as passionate about the great street-food vendor across the street as about Tesla’s new model and so on. Passion is what drives us to work and makes us deliver the quality we deliver.

• Innovative: Innovate or Die. We love to challenge the status quo.

• Experimental: We encourage curiosity & making mistakes.

• Responsible: Driven. Self motivated. Self governing teams. We own it.

Are you the one? Quick self-discovery test:

1. Love for cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did the ‘Sheldon’ version of the same thing.
2. Passion for sales: When was the last time you went at a remote gas station while on vacation, and ended up helping the gas station owner saasify his 7 gas stations across other geographies.
3. Compassion for customers: You listen more than you speak.  When you do speak, people feel the need to listen.
4. Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on cloud ?

Introduction

When was the last time you thought about rebuilding your smart phone charger using solar panels on your backpack OR changed the sequencing of switches in your bedroom (on your own, of course) to make it more meaningful OR pointed out an engineering flaw in the sequencing of traffic signal lights to a fellow passenger, while he gave you a blank look? If the last time this happened was more than 6 months ago, you are a dinosaur for our needs. If it was less than 6 months ago, did you act on it? If yes, then let’s talk.

We are quite keen to meet you if:

• You eat, dream, sleep and play with Cloud Data Store & engineering your processes on cloud architecture
• You have an insatiable thirst for exploring improvements, optimizing processes, and motivating people.
• You like experimenting, taking risks and thinking big.

3 things this position is NOT about:

1. This is NOT just a job; this is a passionate hobby for the right kind.
2. This is NOT a boxed position. You will code, clean, test, build and recruit & energize.
3. This is NOT a position for someone who likes to be told what needs to be done.

3 things this position IS about:

1. Attention to detail matters.
2. Roles, titles, ego does not matter; getting things done matters; getting things done quicker & better matters the most.
3. Are you passionate about learning new domains & architecting solutions that could save a company millions of dollars?

Roles and Responsibilities

This is an entrepreneurial Cloud/DevOps Lead position that evolves to the Director- Cloud engineering .This position requires fanatic iterative improvement ability - architect a solution, code, research, understand customer needs, research more, rebuild and re-architect, you get the drift. We are seeking hard-core-geeks-turned-successful-techies who are interested in seeing their work used by millions of users the world over.

Responsibilities:

• Consistently strive to acquire new skills on Cloud, DevOps, Big Data, AI and ML technologies
• Design, deploy and maintain Cloud infrastructure for Clients – Domestic & International
• Develop tools and automation to make platform operations more efficient, reliable and reproducible
• Create Container Orchestration (Kubernetes, Docker), strive for full automated solutions, ensure the up-time and security of all cloud platform systems and infrastructure
• Stay up to date on relevant technologies, plug into user groups, and ensure our client are using the best techniques and tools
• Providing business, application, and technology consulting in feasibility discussions with technology team members, customers and business partners
• Take initiatives to lead, drive and solve during challenging scenarios

Requirements:

• 3 + Years of experience in Cloud Infrastructure and Operations domains
• Experience with Linux systems, RHEL/CentOS preferred
• Specialize in one or two cloud deployment platforms: AWS, GCP, Azure
• Hands on experience with AWS services (EC2, VPC, RDS, DynamoDB, Lambda)
• Experience with one or more programming languages (Python, JavaScript, Ruby, Java, .Net)
• Good understanding of Apache Web Server, Nginx, MySQL, MongoDB, Nagios
• Knowledge on Configuration Management tools such as Ansible, Terraform, Puppet, Chef
• Experience working with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos)
• Deep experience in customer facing roles with a proven track record of effective verbal and written communications
• Dependable and good team player
• Desire to learn and work with new technologies

Key Success Factors

• Are you
• Likely to forget to eat, drink or pee when you are coding?
• Willing to learn, re-learn, research, break, fix, build, re-build and deliver awesome code to solve real business/consumer needs?
• An open source enthusiast?

• Absolutely technology agnostic and believe that business processes define and dictate which technology to use?
• Ability to think on your feet, and follow-up with multiple stakeholders to get things done
• Excellent interpersonal communication skills
• Superior project management and organizational skills
• Logical thought process; ability to grasp customer requirements rapidly and translate the same into technical as well as layperson terms
• Ability to anticipate potential problems, determine and implement solutions
• Energetic, disciplined, with a results-oriented approach
• Strong ethics and transparency in dealings with clients, vendors, colleagues and partners
• Attitude of ‘give me 5 sharp freshers and 6 months and I will rebuild the way people communicate over the internet.
• You are customer-centric, and feel strongly about building scalable, secure, quality software. You thrive and succeed in delivering high quality technology products in a growth environment where priorities shift fast.