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Job Title: Customer Support Executive
Location: HSR, Bangalore
Work Mode: In-office (6 days a week)
Shift: Rotational Shifts Week-off: Rotational
About the Role:
We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.
Key Responsibilities
● Handle inbound and outbound customer calls, emails, and chat queries.
● Provide accurate information about products/services and resolve issues within defined SLAs.
● Escalate unresolved issues to the appropriate department and follow up until closure.
● Maintain detailed records of customer interactions in the CRM system.
● Coordinate with cross-functional teams to ensure seamless customer experience.
● Meet daily/weekly performance
Urgent Hiring!!!
We are looking for Android Developer
Job Description:
- 0.6 month+ years of experience in developing Android applications
- Proficiency in Java, Kotlin, or C++.
- Ability to easily use Android Studio, including the Android SDK.
- Prior experience as an Android Developer will be advantageous.
- Excellent coding and proofreading skills.
- Ability to manage your workload with minimal supervision
- Proofreading your code and correcting mistakes before each app is released.
- Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order
Openings: 5 position
Experience: 0.6 to 2 years
Location: Surat (onsite & full-time only)
Thanks!
We are hiring for the role of Video Editing. If you are interested, please submit your resume and previous work
Responsibilities:-
Develop integrated digital media strategies
Prepare and deliver presentations
Coordinate the implementation of digital media plans
Create and manage digital campaign budgets
Negotiate and purchase digital advertising space
Collaborate with internal stakeholders to deliver fully integrated campaigns
Track digital campaign performance
Analyze campaign metrics, prepare performance reports, and provide recommendations
Monitor market trends and identify new digital opportunities
Requirements:-
Bachelor's degree in communication, marketing, or advertising
At least 2 years of digital marketing experience.
Experience with campaign management and ad serving technology, including Google Analytics.
Deep knowledge of paid search, display advertising, and social media advertising.
Strong communication and presentation skills.
Analytical thinking and problem-solving abilities.
Organizational and time management skills.
Highly passionate, collaborative, outgoing, creative media leader and thinker
Excellent communication/presentation/client management skills
- Design appropriate test strategy and test cases
- Timely delivery of software projects, support incident fixes
- Effective communication of requirements, issues, reports on regular basis
- Proven experience in manual testing
- Solid understanding of QA processes, approaches, methodologies and software development life cycle, and ability to apply the knowledge in daily operations
- Experience specifying, establishing, and managing test environments and test data for Manual testing projects
- Ability to document and troubleshoot errors
- Experience in delivering software using Agile methods
- Expertise in using Jira
- Ability to analyze & maintain existing solutions
- Knowledge or experience in Selenium, Java, BDD Test Design
•Should be self-motivated and self-driven
•Ability to work with team members across the globe
•Excellent interpersonal and written communication skills
•Ability to define, implement and work to a schedule
•Good time management skills
* Minimum 2 year relevant experience in .Net or .Net core server-side programming as last
working relevant experience.
* Basic Engineering Knowledge – OOPS , Data Structure , memory management etc..
* Hands on experience in .Net, WCF (optional) and windows concept
* Hands on experience in SQL – basic are must to have
* Requirement analysis and design principle understanding is required
* Good in unit testing and debugging concepts
* Should be good in communication.
Mandatory skillset - SQL, REST API / GRPC
Job Location-Gurgaon (Hybrid)
Early joiners with a notice period of 15 days to 1 month will be preferred.
- Onboard and assist customers as needed with product demonstration, setup, and navigating software.
- Establish frequent touchpoints with the customer to improve customer experience.
- Review customer complaints and concerns and seek to improve all aspects of the customer experience.
- Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs
- Optimize existing processes within the company and actively enhance all Customer Success initiatives.
- Experience workinSeek to promote the value of the product and upsell services and products with brand image and promoting value through customer experience
- Assist in creating training courses and educational materials for customers and other members of the department.
- Schedule EBR meetings and establish clear retention goals and process milestones for the client to work toward.
- Minimize customer churn.
- You get an opportunity to permanently work from home and thus get more time to spend with your family and be safe in this pandemic
- Five days with flexible working hours
- Free Udemy business account to upskill your professional and technical skills
- Opportunity to work with your professional family and not only with the machines
- Employee friendly policies and processes
- No micro management
- Energetic work environment
- Great people support
- Health Insurance
- Leaders support to implement innovative ideas
- Good Pay master
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Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth |
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Develop new features and infrastructure development in support of rapidly emerging business and project requirements |
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Assume leadership of new projects from conceptualization to deployment |
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Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design |
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Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities |
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Visualize, design, and develop creative and innovative software platforms, as we continue to experience dramatic growth in the usage and visibility of our products |
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Create scalable software platforms and applications, and efficient networking solutions that are unit tested, code reviewed and checked regularly for continuous integration |
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Examine existing systems, identifying flaws and creating solutions to improve service uptime and time-to-resolve through monitoring and automated remediation |
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Plan and execute full software development life cycles (SDLC) for each assigned project, adhering to company standards and expectations |
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Special Skills Required |
Bachelor’s degree in software engineering or information technology |
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2+ years of experience engineering software and networking platforms |
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2+ years of experience in building large-scale software applications. |
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Proven ability to document design processes, including development, tests, analytics, and troubleshooting |
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Experience with rapid development cycles in a web-based environment |
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Strong scripting and test automation abilities, ability to drive a Test Driven Development Model |
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Working knowledge of relational databases as well as ORM and Postgre and other SQL technologies |
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Proficiency with Javascript, Typescript, React.js, Babylon, Nodejs, HTML5, CSS3, and order management systems |
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Proven experience designing interactive applications and networking platforms |
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Web application development experience with multiple frameworks, including Blockchain, Hyperledger, Spark, Kafka, Elasticsearch, neo4j, graphQL |
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Desire to continue to grow professional capabilities with ongoing training and educational opportunities |
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Additional Knowledge in computer vision, embedded, blockchain technologies a plus |
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Experience Designing and integrating RESTful APIs |
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Excellent debugging and optimization skills |
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Unit/integration testing experience |
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Interest in learning new tools, languages, workflows, and philosophies to grow |
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Professional certifications |
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Location |
Bengaluru, Karnataka, India - 560072 |
You will pitch about PagarBook desktop solution on call to customers.
You will explain the benefits of PagarBook desktop solution to customers.
Better and Easier accessibility, also available on mobile web.
Minimum 100 calls to be made
Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls.
Understanding customer needs and requirements, Pitching the product accordingly based on the clients need.
Routing qualified opportunities accordingly for further development and closure.
Access to rich reports which gives you business knowledge.
Unlimited free upgrades for a year.
Bulk update features.
Expense management.
The users can register on the desktop for a free trial for 7 days first.
Sales associates would convert the customer into a paid customer.











