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Sales Operations Team Leader
Sales Operations Team Leader
TT Lifesciences's logo

Sales Operations Team Leader

Daryll Fernandes's profile picture
Posted by Daryll Fernandes
8 - 14 yrs
₹8L - ₹12L / yr
Mumbai
Skills
Sales Operations
Salesforce
Team leadership
Sales and operations planning

Job Title: Sales Operations Team Leader

Department: Sales Operations

Location: Andheri East (Mumbai)

Industry / Domain: Lifesciences

Reporting Manager: Group Head

Experience Required: 10 to 15 years (Sales Operations/ International Sales Support)

Education Required: Bachelor’s degree in Business, Marketing, or a

related field; MBA preferred

Compensation: Open to Negotiate

Working Days: Mon – Fri (Sat and Sun fixed off)

Shift Timings: 12:00 PM – 09:00 PM / 09:00 PM – 06:00 AM


Company Website: http://www.ttgroupworldwide.com


Job Role & Responsibilities:

• Lead and manage the Sales Operations team to ensure smooth day-to-day functioning.

• Monitor sales processes and identify areas for operational improvement.

• Coordinate with Sales, Marketing, Finance, Client Servicing, and Operations teams for seamless execution.

• Maintain and update CRM systems with accurate client and sales data.

• Track leads, proposals, closures, and overall sales pipeline.

• Prepare daily, weekly, and monthly sales reports for management review.

• Analyze sales performance, conversion ratios, and target achievement.

• Ensure timely generation of proposals, quotations, contracts, and other sales documents.

• Support the sales team in client follow-ups and coordination.

• Develop and implement SOPs for sales operations activities.

• Monitor team performance and provide training, guidance, and support.

• Ensure adherence to company policies, timelines, and reporting structures.

• Assist in forecasting sales trends and preparing business projections.

• Handle escalations related to sales coordination and operational issues.

• Maintain strong relationships with internal stakeholders and external clients.


Required Skills:

• Sales Operations & Process Optimization

• KPI/KRA Design & Performance Tracking

• CRM Management (Salesforce, HubSpot, or similar)

• Data Analysis & Reporting

• Revenue Forecasting & Pipeline Management

• Cross-functional Collaboration

• Sales Automation Tools

• Strategic Thinking & Problem Solving


Person Specification:

• Proven experience in sales operations, analytics, and process improvement roles.

• Strong understanding ofsales metrics, funnel management, and forecasting techniques.

• Excellent analytical skills with the ability to interpret data and drive decisions.

• Strong communication and stakeholder management skills.

• Ability to work in a fast-paced, target-driven environment .

• Experience working with international salesteams or global markets preferred.

• Proficiency in CRM tools, Excel, and reporting dashboards.


Key Performance Indicators (KPIs):

• Sales team target achievement (%)

• Pipeline conversion rates and velocity

• Forecast accuracy

• CRM data quality and adoption rate

• Lead-to-closure cycle time

• Sales productivity improvement

• Process efficiency and automation success


Benefits:

• Work life balance.

• Monthly performance recognition with rewards and incentives.

• A performance-based incentive structure in addition to fixed salary.

• Employees completing three years receive loyalty bonuses ranging from INR 1 Lac to INR 5 Lacs.

• Professional development and career advancement opportunities are actively encouraged.

• Health coverage includes medical insurance worth INR 2 Lacs.

• Opportunity to attend global conferences across Berlin, Germany, the USA, and Europe.

• Managers are entitled to annual bonuses based on performance.

• Additional benefits include paid holidays, festive leaves, and team gatherings.

• Comprehensive perks such as Provident Funds and health insurance are provided.

• Sick leave and relocation assistance are also part of the employee support program.

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About TT Lifesciences

Founded :
2016
Type :
Services
Size :
100-1000
Stage :
Bootstrapped

About

N/A

Company social profiles

N/A

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