Sales Nutritionist

About the Company:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.

About the Role:

MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.

Key Responsibilities:

• Respond to customer queries via calls, emails, and support tickets.
• Assist in resolving issues related to panel access, call reports, and login problems.
• Update ticket statuses and maintain accurate customer records using Zoho Desk.
• Collaborate with the support team to escalate complex issues to relevant departments.
• Assist in creating and maintaining FAQs and troubleshooting documentation.

Requirements:

• Good communication skills in English(spoken and written).
• Basic computer proficiency and willingness to learn support tools and CRM systems.
• Strong interest in SaaS, tech support, or customer-facing roles.
• Availability for a full-time (Monday to Saturday, rotational shifts).

What You’ll Gain:

• Practical exposure to customer success and support operations in a SaaS environment.
• Opportunity to work with experienced professionals and learn industry best practices

Your responsibilities: 

• Efficiently managing the client's portfolio and ensuring excellent customer service through the accurate and timely delivery of service and campaigns to the client as per the requirement.
• Build digital marketing roadmap & proposals for clients which include social media, influencer, PR & performance marketing campaigns.
• Participating in and Leading brainstorms for New business opportunities 
• Total client satisfaction, and for ensuring that regular reviews are conducted with the client
• Maintaining high levels of engagement for all your clients through the team.
• Should be able to establish trust with both external and internal stakeholders and be the primary point of contact for all the matters concerning the client.
• Support senior management on crisis management issues, if required
• Stay current on social media channels, trends and analytical tools
• Incorporate digital and social strategies into Integrated Communications programs to support client objectives and work with digital innovations group to develop and execute digital strategies 
• Manage and train the rest of the team 
• Measure ROI and KPIs
• Prepare and manage the digital marketing budget for clients
• Motivate digital marketing team to achieve goals 
• Collaborate and coordinate with internal functional teams to create marketing/ campaign plans
• Monitor competition and provide suggestions for improvement
• Keep up-to-date with our audience’s preferences and proactively suggest new campaigns
• Map out how digital assets will be optimized for business results
• Adhere to processes and systems
• Present to Senior Management

Skill sets/Experience we require:

• Minimum 5-8 years of experience in Digital Marketing
• Good knowledge of all different digital marketing channels
• A self-starting attitude and an open outlook
• Resilience under pressure and against deadlines
• Critical thinker and problem-solving skills 
• Good time-management skills
• Well versed with MS Office
• Excellent written and verbal communication skills
• Strong presentation skills
• Strong analytical and project management skills
• Team player; Skills in managing people, projects and resources
• Agency experience is mandatory

Pedigree: 

•     Bachelors’ degree in Advertising, Marketing, Communication Science or equivalent 

21N78E Creative Labs is looking for Visualizers.

• Work with all the Marketing and Client teams to create effective client communication, develop innovative products, enabling client acquisition and customer delight.

• Responsible for conceptualizing, strategizing and visualizing concepts and designing for a variety of products and clients in the following areas.
o Advertising – Mainline and Digital
o Social media
o Outdoor
o Audio Visuals
o UI Design
o Corporate Communication

• Strong Design skills | Proficient in Adobe Creative Suite | Working Knowledge of Motion Graphics software’s (Adobe Premiere & After Effects) | Clear grasp of social media formats

Senior UI Developer, India

All about the role:

Technical UI in India in our Solutions Implementation team

will provide hands-on management for multiple simultaneous projects around UI

domain. This role is based out of Bangalore, India.

Key Accountabilities:

Managing project deliverables in line with the project plan

Providing status report to different stakeholders

Implement process improvement

Provide strong technical leadership and hands-on involvement with CSS3, HTML5, JQuery, PSD Conversion to HTML

Responsible for implementing best practices for project delivery

Manage a delivery team to ensure timely, accurate and high quality customer deliveries

Own all major and minor project releases for the Solutions Implementation team

Conduct peer-reviews and lead reviews and provide feedback

Advising on and co-ordinating team's technical activities

Identifying and owning architectural and other technically based risk, escalating as appropriate

Ensuring the non-functional requirements are achievable and subsequently met

Ensuring adherence to appropriate standards of technical best practice

Controlling the technical configuration of the solution

Managing technical aspects of the transition of the solution into live use

Resolving technical differences between technical team members

Desired Skills

Hands-on experience with CSS3, HTML5, JQuery, PSD Conversion to HTML and Wordpress

Experience in Responsive Web Design and Cross Browser Implementation

Leadership & Management

Imbibe and represent our culture, core values and ensure the behavior and feedback is cascaded through the organization

Provide feedback to the leadership team by demonstrating understanding of business, markets, and industry trends and needs

Education and Experience Requirements

Bachelor's degree in Engineering or relevant fields

5+ years of experience in a role of a UI developer at technology and product development teams

Experience of working in a global distributed development model

Track record of delivering high performance products

Domain - digital - E-commerce, marketing, social, mobile, UI (HTML5, CSS3, JavaScript, JQuery and Wordpress)