Sales Ninja aka Business Development

Job description
Job Role: Customer Care Executive
 Position: Full-time          Salary: Negotiable                                          
 Location:  Pan India        Gender: Male/Female
Language known: Malayalam & English / Hindi
Industry: Healthcare / Fitness/ wellness

Education and Experience

·  Candidate should be graduate / Undergraduate
.   Fresher or more than six months healthcare domain would be preferred.
·  Excellent Communication skills and listening skills

Responsibilities

·  Have to resolve customer queries over Calls
·  Answering queries in a polite manner and provide accurate replies to      the query.
·  Directing calls to the concerned department and services of the company
·  Diagnostics Knowledge preferable

Key Skills
Customer care, Good communication skill , Telecalling, Malayalam, English, Hindi

 

About Pagarbook: (https://pagarbook.com/)

1. Employee Management at your Fingertips. PagarBook - India's Best Payroll and Attendance

2. Management tool for Small & Medium Enterprises. Using PagarBook, a business owner can maintain all the records of their employees digitally and can get insights around the same.

3. PagarBook is free & easy to use employee management, work & payroll management software app where you can manage all your staff and employee’s attendance, record the work done by your staff and employees and their salary, payments & advances can also be recorded in this app.

4. Sms & WhatsApp notification to employees and staff about payments, bonuses, daily work, attendance & leaves.

5. The Sales would be done for premium desktop version of the application

6. Benefits of desktop application:

a. Better and Easier accessibility, also available on mobile web

b. Access to rich reports which gives you business knowledge, spend

c. Unlimited free upgrades for a year



About Sales team:

The field sales team at PagarBook is all about solving SME’s customer problems and ensuring we deliver compelling value propositions.

On a typical day, the sales team:

● drives the adoption of a premium version of Pagarbook, sold at a subscription fee per annum

● never-say-no attitude, and comes with a win-all attitude

● At the same time, a core ingredient of the DNA is customer empathy

● We should always ensure the customer is well informed of all the benefits of the solution, before we close the sales.

Responsibilities and Duties of sales city lead:

● Lead a team of PagarBook sales associates on the field

○ You will pitch about PagarBook desktop solution on field to customers

○ You will explain the benefits of PagarBook desktop solution to customers

■ Better and Easier accessibility, also available on mobile web

■ Access to rich reports which gives you business knowledge

■ Unlimited free upgrades for a year

■ The users can register on the desktop for a free trial for 7 days

■ Expense manager

■ Bulk update features

○ Sales associate would convert the customer into a paid customer

● You will have sales target in INR per month revenue

○ Incentives would be given based on slabs of target achieved by the team

Mandatory requirements


● Local language knowledge in the city of operations is a must

Benefits:

● Targets based incentives (extremely attractive, based on targets achieved)

● Petrol allowance ~upto INR 3,000 (on actual bills)


Key Areas of Responsibility (KRAs):

● Onboarding of Customers per associate

● Retaining customer accounts

○ While we build new businesses, cross-selling would be key

○ Customers should keep using PagarBook desktop beyond 30 days of activation

● Grow customer basket size

○ Identify key SME clusters in the city and prepare an acquisition plan

○ Go aggressive and acquire

● Business acumen & key skills

○ Strong knowledge on PagarBook sales process, services and product

○ Local Market and competition knowledge and clear articulation of PagarBook advantages

○ Strong negotiation and influencing skills to create win-win

○ Give continuous feedback to internal teams to improve our customer service level

Finally, remember, you are the PagarBook brand ambassador on the ground! All the best.

About Tars:

Tars is a Conversational Marketing Platform which enables businesses to increase their conversion rate, generate more qualified leads by using chatbot landing pages and automated customer support. Some of our customers include American Express, Daimler, Vodacom, University of California and they have been using our chatbots for requirements in marketing, customer service, customer onboarding, engagement as well as internal operational aspects.


Till date, our product has enabled over 20,000 creators to build over 35,000 chatbots that have together completed over 50 million conversations.


What's more, we are poised for scale and growth, which is why we need more talent like yourself.


We believe in:

- Building a large profitable business: We envision building a capital-efficient, large, profitable business to achieve our mission. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building Value SaaS.
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

The Opportunity:

Tars is looking to hire an Account Executive to close new sales. In this role, your goal is to help:

- Marketers get better ROI in their campaigns
- Help customer support teams deliver a better experience with automation

You will be handed sales qualified leads that are generated through various inbound & outbound channels, and you will be responsible for handling that relationship until they sign a contract. Once they sign a contract, customer success will take over and help them succeed.


Our ideal candidate is confident, can communicate clearly, and has a passion for sales.


Please be aware that the market you will be selling into in this position currently will be the US. So you are expected to work during US EST hours.


Responsibilities:

- KPIs - Number of new deals closed, $ revenue added, opportunity to closed-won conversion rate.
- Follow a solution selling approach to understand the challenges customer is looking to solve and helping them realise why our product is the solution for them.
- Handle product demos for sales qualified leads - Show them how Tars can solve their challenges and achieve their goals. You’ll also present pricing, according to their requirements.
- Handle all further conversations from product questions to contract negotiations after an opportunity is created to eventually close the deal and handover to customer success team.
- Prioritize and consistently nurture all the leads in your pipeline with high quality followups.
- You will be supported by the rest of the team whenever you need assistance. Eg: if there are deep technical questions, an engineer can join the call with you. If there are questions about the product roadmap, a product manager will join the call. If you need help with negotiating a contract, the CEO will join the call with you.
- Identify insights and pain points from conversations with prospects, and contribute to the product roadmap by providing active feedback to the product team.

Requirements


Skills & Experience:


- Excellent written and verbal business communication skills.
- Experience in SaaS sales, to the US geography is a bonus.
Ability to learn quickly. Eg: learn the product, learn solution selling methodology, etc.

Personality traits:


- Fun & confident personality. Someone who loves to meet new people and build relationships.
- Pays great attention to detail, loves taking notes and maintains discipline with CRM.
- Highly motivated to work at a scaling startup.

What will a typical quarter look like?


- By the beginning of the quarter we’ll come up with the targets for the quarter, in terms of number of new deals closed, and $ revenue added.
- Based on the targets, you will prioritize the right leads to maximize your pipeline and close more revenue.
- You will participate in weekly deal reviews to discuss and get tactical advice to drive closure.
- In the last two weeks of the quarter we’ll start working on goals for the next quarter.

What will make you successful in this role?


- First and foremost, you need to be good at building rapport with prospects. Relationship building is very critical to be successful as a salesperson in this market. They need to first trust you before buying anything from you.
- You need to get really good at solution selling. Our product is not a commodity with simple features. You need to be able to connect the customer’s needs, don the consultant’s hat, and provide the right solution to them. That’s half the sale. You need to develop a good enough understanding of the product and the market to be effective at this.
- You need patience but you need to be proactive in nurturing the prospect to succeed in this role.
- You need to be resilient, be ready to face rejections and still keep going. Without an intrinsic motivation to perform well and constantly improve, this is a hard job. It will take time to succeed.
- You need to be disciplined and good at multi tasking. When you have many leads in your pipeline at any time, prioritization & context switching become critical skills. Otherwise, it’s easy to get overwhelmed.

How will we set you up for success in this role?

- We will provide you with detailed training to give you a head start. We’ll also talk about the competitive landscape, provide you access to hundreds of recorded conversations, and existing marketing materials. Our CRM is a treasure trove :)
- We will provide you an in-depth training into our product along with sandbox access to let you play around. The focus is for you to figure out how each piece helps toward solving the puzzle for customers.
- We’ll walk you through our current sales playbook and sales enablement materials. We’ll also do a deep dive on competitors and handling other objections, along with role plays to get you prepared.
- During the first 4 weeks, you will be invited to shadow plenty of sales calls just to listen in and understand how we go about sales currently. We believe everybody will learn different things from this process but it has worked very effectively in the past.
- We have a weekly 30 min standup for marketing, SDRs, and AEs to sync up along with the CEO. It ensures we are all aligned and understand the priorities. You will have a quarterly 1:1 review with the CEO to discuss your career goals and overall success, apart from regular mentoring.
- We will provide you access to the best SaaS sales resources and add you to a few SaaS sales communities so you can discuss with other people in similar roles - learn and teach at the same time. We’ve found that this is the fastest way to improve your skills.
- Most importantly, we will help you setup a one-on-one casual chat with every member of the Tars team so you get to know everyone well.

Why should you join Tars?


SaaS is set to explode in India and Inside Sales is one of the most critical functions for any growing SaaS company. Over the years we have developed some of the best practices in inside sales. In this role, you will get to learn a lot and become a highly skilled salesperson. At the same time, the team is still small enough for you to change how things are done and have an outsized impact.


Benefits

This is what our team members enjoy the most about Tars:

- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your personal boundaries, then this is the right place for you.
- Great Salary & Equity: For our top performers and leaders, we grant stock options. As Tars continues to grow, you’ll have a real opportunity to create wealth for yourself and your family. We'll ensure you are financially well-off in the end.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with Tars gives you that opportunity to experience it all first hand.
- Remote-work friendly: Allowances to setup workspace at home and recurring allowances to make you happier and more productive.

If all of this sounds exciting to you, join us for an exciting and fulfilling ride at Tars!

• You will pitch about PagarBook desktop solution on field to customers
• You will explain the benefits of PagarBook desktop solution to customers
• Better and Easier accessibility, also available on mobile web
• Access to rich reports which gives you business knowledge, spend
• Unlimited free upgrades for a year
• Bulk update features
• Expense management
• The users can register on the desktop for a free trial for 7 days first
• Sales associate would convert the customer into a paid customer

At Bookeventz Flagship, we are looking for Dynamic individuals who likes taking Ownership and Building a Business Vertical with a strong Customer-Focus to help us become the most trusted brand of Venues in India.Job objectives :- Manager PnL for Flagship Properties of a City for the Company- Drive the offline channels and close liaising with the online team to ensure meeting targets- Building Sustainable demand channels from a long term perspective- Monitoring key performance metrics of the Sales team and drive bookings- Build relationship with the Property owners and discuss on how to increase occupancy at the Property- Overlooking Operations (quality of service & escalations) during Events and ensuring high quality of customer experience - Build a highly engaged and energetic team strive for success- Creating new processes to improve operational efficienciesWe are looking for someone who :- Is passionate about Sales and loves driving Growth for the Company- Likes building a team, setting up processes and driving nos. from them- Has prior experience of leading a sales team (min 3yrs), setting up Processes and KRAs for them- Is good with Analysing data, bringing out Inferences and incorporating changes in the process - Has Good Communication and Negotiation SkillsAbout Bookeventz Flagship :At Bookeventz.com, we are building India's largest chain of Trusted Event Venues with assured quality and service at best price. We are reforming the way Customer books a Venue for their Events and the whole Event Experience at our Flagship Properties.Dream, build and iterate. That's our mantra. Be a part of the team who will re-define Event Booking Experience!

Good Presentation Skills. Good At Sales. Good Learner Good To Talk To Basic Computer Knowledge | Should Have : Bike, Licence | Preferred Experience In : Real Estate, Promotion | Field Sales, Business Development Management, Sales Initiatives, Marketing | Type : Sales

We are looking for Telesales/Inside Sales/ CCE-Outbound candidates for our Delhi Office (Nehru Place) having experience of 0-3 years. Fresher candidates having good communication can also apply. We are looking candidates for various languages , all will be based out of Delhi Location. (Tamil/Telugu/Kannad/Bengali/Marathi/Punjabi/Hindi/English) Co Name : InstantPay About instantPay is a business unit of SMSdaak India Limited. Incorporated in 2010, SMSdaak is a fast growing provider of electronic payment and transaction processing systems to service providers, financial institutions, distributors, retailers and individuals. SMSdaak has deployed highly scalable, automated and secure transaction processing systems that enable Service Providers to bill consumers for their services in a clutter-free and convenient way. Financial Institutions and Merchants are now able to leverage this system to provide a host of supplementary services to their consumers, thus up-selling and cross-selling their existing portfolios. At present, our network comprises of 50,000+ outlets across districts in India, accepting collections for the leading telcos and direct to home service providers. Services from various other service / content providers are also being dispensed.