Sales Ninja aka Business Development

About the Role:

We’re looking for a passionate and creative Content Manager to join our growing team! In this role, you’ll take the lead in developing engaging, informative content frameworks that drive our marketing efforts and elevate brand visibility. You’ll play a key role in shaping our startup’s online presence and setting the tone for how we connect with our audience.

Responsibilities:

• Conduct in-depth research on industry trends and finalize content topics aligned with our target audience.
• Develop comprehensive training modules to help our team of Indian writers consistently deliver high-quality content tailored to a U.S. audience.
• Review sample articles published by partner brands daily, providing constructive and actionable feedback to writers and editors.
• Ensure consistency in brand voice, tone, and messaging across all content.
• Apply SEO best practices to optimize content for search visibility and drive organic traffic growth.
• Monitor content performance metrics and recommend data-driven strategies for continuous improvement.
• Stay current with the latest content marketing trends, platform updates, and audience behavior.
• Act as the primary liaison between partners and internal teams to ensure alignment on shared content goals.
• Oversee day-to-day operations of the content team, including writers and editors, to maintain quality and meet deadlines.

Qualifications:

• Bachelor’s or Master’s degree in Journalism, Mass Communication, English, or a related field — or equivalent experience managing content for a U.S. audience.
• Proven track record in creating, editing, and managing high-quality content across digital platforms.
• Exceptional writing and editing skills, with a keen eye for grammar, style, and detail.
• Solid understanding of SEO best practices and experience using tools such as Google Analytics, Google Search Console, and other content optimization platforms.
• Strong project management skills with the ability to juggle multiple priorities and meet deadlines independently.
• Demonstrated leadership capabilities in managing and mentoring a team of writers and editors across different brands or content verticals.
• Quick learner with a growth mindset—comfortable adapting to new tools, strategies, and fast-paced startup environments.

Role: Book Designer

Exp: 3-8 years

CTC: up to 8 LPA 

Designer’s Responsibilities :

● Design and ideate visually compelling books that help in serving the right target audience and represent the essence of the content.

● Collaborate closely with authors, editors, and cross-functional teams to ensure a singular goal and vision for each publication project.

● Create dierent design iterations of editorial layouts for the publication that enhance the readability, understandability, and aesthetics of the design.

● A strong foundation in typography, color theory, and visual identity of a product

● Engage in collaborative brainstorming sessions to generate innovative design concepts.

● Manage multiple design projects evidently and adhere to project timelines while ensuring high design quality set by the company.

Responsibilities

Data associates play a critical role and work on various data or content-focused projects across the organisation. The role is work from home, with a monthly in-person meet up with other team members in local region. 

• Analyze large set of unstructured data, extract insights and store in data management systems.
• Research, gather, write informational news articles and stories
• Categorize entities based on a set of rules and gained knowledge and experience, dashboard information, and validation with proprietary algorithms and data-driven heuristics.
• Analyze the market (including competitors) and ensure a rich level of data quality across all products and platforms across.
• Complete ad hoc data retrieval and analysis using relational databases, Excel and other data management systems.
• Monitor existing metrics as well as develop and propose new metrics to make actionable intelligence available to business stakeholders.
• Support cross-functional teams on the day-to-day execution of projects and initiatives.
• Communicate insights to key stakeholders.

Requirements

• Preferred: Bachelors in Engineering or Science.
• GPA of 8+ or an overall score of 80%+.
• Location: Coimbatore / Remote
• Strong analytical and problem solving skills with focus on quality and detail orientation.
• Strong proficiency in English reading, written, communication.
• Strong work ethic and personal initiative, reliable self-starter that is capable of working with a high degree of autonomy.
• Ability to work across global cross-office teams and in a team environment.
• Excellent organizational and task management skills.
• Strong verbal and written communication skills with the ability to articulate results and issues to internal and client teams.
• Process management, improvement focus, and willingness to learn cutting edge tool and technology.

Key Responsibilities:

● Develop and implement HR policies and procedures to ensure compliance with all applicable employment laws and regulations.

● Manage the recruitment process, including developing job descriptions, posting job openings, screening resumes, and conducting interviews.

● Develop and implement employee training and development programs to ensure that employees have the necessary skills to perform their jobs effectively.

● Manage employee relations issues, including grievances, conflicts, and disciplinary actions.

● Oversee the performance management process, including setting performance goals and providing feedback and coaching to employees. ● Manage the compensation and benefits program, including developing and implementing competitive compensation and benefits packages.

● Maintain HR records and ensure that employee files are up-to-date and accurate.

● Develop and implement HR metrics to measure the effectiveness of HR programs and initiatives.

● Partner with senior leaders to develop and implement HR strategies that support the overall goals of the organization.

Requirements:

● Bachelor's degree in Human Resources or related field.

● Minimum of 5 years of experience in recruitment, team management, and employee relations.

● Strong knowledge of employment laws and regulations.

● Excellent communication and interpersonal skills.

● Ability to work independently and as part of a team.

● Strong problem-solving and decision-making skills.

● Ability to handle sensitive and confidential information.

● Strong organizational and time management skills.

1) Writing blogs, articles and press releases by co-ordinating directly with the Technical/SEO team.

2) Writing / Proof-reading corporate website content for US and UK based clients.

3) Preparing documentation, user manual and technical documentation for several IT projects related to Magento,WordPress,WooCommerce,Shopify etc.

4) Preparing Content for Social Media Promotion.

Felicity literally means "happiness". Stress, anxiety, and other discomforts are part of mental health beyond diagnosable psychiatric illnesses. Mental health is a priority at every stage of life, from childhood to adulthood. ‘Therapy’, the word itself means a solution to all problems. We at Felicity serve happiness and relief as an all-time meal to you by providing online accessible and affordable top-quality therapy sessions. We have a team of 80+ Counseling Therapists aiming to improve mental health and illness. We strive to achieve endless happiness and satisfaction for everyone. As a part of our mission to make the world a happier place, we aim to spread awareness and offer the right therapy at the right time to improve people's well-being.

In 2019, Pratika & Vaibhav founded Felicity with a vision to build a better world. Pratika is an XLRI, Jamshedpur alumnus with a career spanning over 12 years in the HR and business domains. Vaibhav is an SPA, Delhi, and IMT alumnus. A former Deloitte professional, he has specialized in valuations, mergers, and acquisitions, as well as buy and sell advisory services. These sibling pairs are serial entrepreneurs who aim to make a mental health and wellness ecosystem that can be a one-stop solution for all mental health needs!

http://www.felicity.care" target="_blank">www.felicity.care

https://www.felicity.care/mental-health-community/about-the-company" target="_blank">https://www.felicity.care/mental-health-community/about-the-company

https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health" target="_blank">https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health

Responsibilities:

• Stay up to date with the Felicity therapy plans information, process, and other FAQs typically asked by customers.

• Connect with potential customers, gain an understanding of their needs, and convince them to enroll in a therapy plan.

• Assess the background of all the counselors and recommend the most suitable counselor to each customer if they need assistance choosing one.

• Gather customer information on call and update it on the CRM.

• Maintain meaningful relationships with existing customers to ensure that they are retained.

• Identify and nurture high-quality leads (people who are likely to buy).

• Ensure timely follow-ups with all potential customers to close the sale.

Requirements:

• Graduate from a recognized college or university and an experience of at least 1 year in the relevant field.

• The ability to speak regional Indian languages & having experience with CRM software will be an advantage.

• Exceptional verbal, oral & written communication skills.

• Willingness to learn, a positive outlook & result-orientedness.

• An in-depth understanding of sales principles, strategies, and tactics.

• Empathetic & patient to handle customers in a more efficient manner.

WHY FELICITY? –

We are a fast-paced, seed-funded organization with more than 100 employees. We're a fun bunch of hustlers who are passionate about making the world happier. We all act like founders - that is how much ownership everyone takes! Pizza Lunches, Charades Saturdays & Distressed Denim are di rigueur. If you relate to the company's mission and want to be a part of it, here is your chance, to make the world happier, one life at a time.