Sales Manager

Job Description: Admin Associate (Office Operations)

We are looking for a versatile, proactive Admin Associate to serve as the backbone of our office operations. This is an "end-to-end" role—meaning you’ll be the go-to person for everything from ensuring the coffee machine is humming to streamlining the onboarding process for new hires.

If you are a master of multitasking who enjoys building organized systems out of chaos, we want to hear from you.

Core Responsibilities

1. Office Facilities & Maintenance

• The Housekeeping Check: Oversee daily cleaning schedules and janitorial staff to ensure a pristine, professional work environment.
• Vendor Management: Act as the primary point of contact for office vendors (AMC providers, repairs, electricity, water, and internet).
• Inventory Control: Maintain stock levels for office supplies, pantry essentials, and stationery.

2. HR Operations & Onboarding

• Access Control: Handle ID card curation, including data collection, printing coordination, and access level programming.
• Documentation: Assist the HR team with physical and digital filing, background check coordination, and attendance tracking.

3. IT Asset & Resource Management

• Asset Lifecycle: Manage the procurement, tagging, and tracking of IT assets (Laptops, monitors, peripherals).
• Allocation: Responsible for the hand-over and take-over of assets during employee movements (joining/exit) using an asset register.
• Basic Troubleshooting: Act as the first line of defense for minor office tech issues before escalating to remote IT support.

4. Staff & Front Desk Coordination

• Support Staff Management: Supervise security personnel and housekeeping staff to ensure adherence to office protocols.
• Visitor Management: Greet guests and manage incoming/outgoing couriers and mail.

Requirements & Qualifications

• Experience: 0–4 years in Office Administration, Facilities Management, or a dual Admin/HR role.
• Tech Savvy: Proficient in Microsoft Office/GWS (specifically Excel for asset tracking) and comfortable learning HRIS or Inventory Management Softwares.
• The "Fixer" Mentality: High level of ownership; you see a problem and solve it before being asked.
• Communication: Clear, professional verbal and written communication skills.
• Education: Bachelor’s degree in Business Administration, HR, or a related field.

Note to Applicants: This role requires a physical presence in the office and a "no task is too small" attitude. We value efficiency, transparency, and a good sense of humor under pressure.

We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.

If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.

Location: Morbi

Job Description:

Ticket Management

• Log all IT service requests/incidents raised by users through phone, email, or in-person.
• Assign tickets to the relevant IT engineer based on the nature of the issue and engineer availability.
• Ensure timely acknowledgment of tickets logged in the Helpdesk system (ManageEngine ServiceDesk Plus or equivalent).
• Follow up with the concerned engineer for updates and resolution timelines.
• Provide regular status updates to end-users and ensure ticket closure confirmation.

2       Escalation Handling

• Proactively escalate delayed or unresolved tickets to the appropriate senior IT team members or as per escalation matrix.
• Track the ticket lifecycle to ensure SLA adherence.

3       Asset Management

• Maintain and update the IT Asset Register regularly.
• Coordinate with the team for asset issuance, movement, and return (laptops, desktops, printers, accessories, etc.).
• Ensure tagging and documentation of all IT assets in coordination with the IT Infrastructure Team.

4       Reporting & Documentation

o Generate daily, weekly, and monthly reports on ticket statistics, open issues, SLA breaches, etc.

o Maintain proper documentation of asset movements, handover forms, incident reports, etc.

5       Communication & Coordination

o Act as a central communication point for all IT-related queries and complaints.

o Communicate with vendors (if required) for updates on external support tickets.

o Maintain professional and courteous behaviors while interacting with users at all levels.

Job Summary:

We are looking for a talented and results-driven Digital Marketing Executive to join our team. You will be responsible for developing, implementing, and managing marketing campaigns that promote our company's products and services. You should be passionate about digital marketing and up-to-date with the latest tools, trends, and technologies in the field.

Key Responsibilities:

• Develop and execute digital marketing campaigns across various platforms (Google, Facebook, LinkedIn, Instagram, etc.)
• Manage and optimize website content for SEO and user experience
• Monitor and report on performance of campaigns using tools like Google Analytics
• Plan and execute email marketing and newsletter campaigns
• Collaborate with the design and content team to create compelling creatives and copies
• Manage and grow social media presence by creating engaging posts and strategies
• Run PPC ads (Google Ads, Facebook Ads) and analyze ROI
• Research market trends and competitors
• Stay up-to-date with the latest digital marketing best practices and technologies

Requirements:

• Bachelor’s degree in Marketing, Business, or related field
• 1-3 years of experience in digital marketing (internships count)
• Hands-on experience with SEO/SEM, Google Ads, Facebook Ads Manager, email campaigns
• Familiarity with tools like Google Analytics, Search Console, Canva, Mailchimp, etc.
• Good understanding of digital metrics and KPIs
• Strong written and verbal communication skills
• Ability to multitask and meet deadlines

Generate leads

Qualify leads

Experienced

Make sales presentations

Negotiate deals

Close sales

Manage sales pipeline

Stay up-to-date with product knowledge

Collaborate with team members