Sales Manager- Marketplaces

Location: Chennai (On-site)

Experience: Minimum 2+ years in e-commerce operations

About the Company

A leading premium menswear brand with a strong omni-channel presence across India. The company is known for its high-quality apparel and growing e-commerce footprint via its own platform and leading marketplaces.

Role Overview

The Ecommerce Manager – Operations will be responsible for ensuring seamless marketplace operations, catalog accuracy, supply chain coordination, and operational excellence across platforms. This role requires strong analytical skills, vendor management capabilities, and hands-on execution to support digital growth.

Key Responsibilities

• Marketplace Operations: Manage daily operations across Amazon, Flipkart, Myntra, Ajio, TataCliq, and other marketplaces.
• Catalog Management: Oversee product listings, SKU creation, stock updates, and campaign readiness.
• Order Fulfillment: Coordinate with supply chain teams to ensure timely dispatches, inventory accuracy, and smooth customer experience.
• Vendor & Partner Coordination: Liaise with marketplace SPOCs, logistics partners, and internal teams for operational efficiency.
• Performance Monitoring: Track KPIs including order accuracy, turnaround time, returns, and reconciliation.
• Process Optimization: Identify gaps, streamline workflows, and implement automation for efficiency.
• Compliance & Reporting: Ensure adherence to marketplace policies and generate weekly/monthly operational reports.

Desired Skills & Competencies

• Strong knowledge of e-commerce operations and marketplace workflows
• Advanced proficiency in MS Excel; familiarity with ERP/e-commerce tools preferred
• Analytical mindset with problem-solving orientation
• Excellent communication and stakeholder management skills
• Ability to work on-site in Chennai with cross-functional teams

Education

• Bachelor’s degree in Business, Commerce, or related field
• MBA preferred but not mandatory

Note: The interested professionals with relevant experience should be currently based in South India.

An Ecommerce Executive is responsible for managing and optimizing product listings across various online marketplaces. The role involves setting up new products, ensuring accurate and engaging content (titles, descriptions, images, pricing), and maintaining catalog quality.

They coordinate closely with the marketing team to align on campaigns, promotions, and digital assets, and work with the sales team to track performance, inventory, and pricing strategies. The role also includes monitoring listing performance, resolving issues, and ensuring products are visible, competitive, and up to date across all platforms.

Quick Commerce & E-commerce Executive

About the Role

We are looking for a Quick Commerce & E-commerce Executive to manage day-to-day operations across our online sales channels, including quick commerce platforms, marketplaces, and D2C operations. The ideal candidate should be detail-oriented, proactive, and comfortable managing inventory, order flow, and platform coordination.

Key Responsibilities

• Manage product listings and operations across quick commerce and e-commerce platforms
• Coordinate inventory planning and stock updates across channels
• Monitor order flow, fulfillment, and dispatch timelines
• Schedule and track FBA and marketplace shipments
• Coordinate with warehouse, logistics, and platform partners
• Track stock levels and prevent inventory stock-outs
• Monitor returns, cancellations, and operational issues
• Ensure smooth backend operations across all sales channels
• Generate and maintain operational reports as required

Requirements

• 1–3 years of experience in e-commerce, marketplace, or quick commerce operations
• Experience working with platforms such as Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, BigBasket, or similar
• Familiarity with Shopify, Shiprocket, marketplace portals, and FBA operations
• Understanding of inventory management and order fulfillment processes
• Strong attention to detail and organizational skills
• Ability to coordinate with multiple stakeholders and solve operational issues
• D2C or consumer brand experience preferred

What We're Looking For

• Strong ownership mindset
• Excellent execution and follow-through
• Problem-solving attitude
• Ability to work in a fast-paced environment
• Willingness to learn and grow with the company

Location

Full-time, in-office role near Kudlu Gate Metro Station, Bangalore.

Job Description:

We are looking for a proactive and detail-oriented Marketplace Associate to manage backend operations across e-commerce platforms. This role involves overseeing product listings, maintaining accurate catalogue data, ensuring smooth order processing, and handling payment reconciliations to support efficient marketplace performance.

Responsibilities:

• Manage and maintain product listings across e-commerce platforms (e.g., Amazon, Flipkart).

• Create, update, and optimise product catalogues including descriptions, images, and attributes.

• Ensure accurate pricing, inventory updates, and stock availability.

• Monitor order processing, returns, cancellations, and customer-related issues.

• Handle payment reconciliation, settlement tracking, and resolve discrepancies.

• Coordinate with internal teams for seamless order fulfilment and operations.

• Track performance metrics such as sales, returns, and listing health.

Qualifications & Skills Required:

• 1 - 3 years of experience in e-commerce or marketplace operations (preferred).

• Strong understanding of catalogue management and backend workflows.

• Hands-on experience with seller panels of Amazon, Flipkart, or similar platforms.

• Familiarity with payment reconciliation and settlement reports.

• Proficiency in MS Excel or Google Sheets.

• Good analytical and problem-solving skills.

• Excellent communication, coordination, and problem-solving skills.

• Ability to multitask and work in a fast-paced environment.

About Starbond

Starbond is a growing direct-to-consumer brand focused on delivering high-quality products and an excellent customer experience. We are looking for a hands-on Marketing Manager who can turn data, customer insights, and strong execution into profitable growth.

About the Role

The Marketing Manager will own Starbond’s direct-to-consumer growth engine across paid acquisition, retention, lifecycle marketing, content, SEO, answer engine optimization (AEO), social media, conversion optimization, and agency performance. This role requires a strong command of unit economics—including customer lifetime value (LTV), customer acquisition cost (CAC), CAC payback period, gross margin, and contribution margin—and the ability to convert these metrics into sound growth decisions.

You will directly manage marketing agencies across Meta, Google, email, and AEO while leading the internal Marketing team, setting clear performance standards, and giving the CEO timely visibility into results, risks, and recommended actions.

Key Responsibilities

DTC Growth and Customer Acquisition

• Develop and lead the DTC acquisition strategy across Meta Ads, Google Ads, Shopify, email, SEO, social media, Amazon alignment, and other relevant channels.
• Manage marketing for profitable growth—not revenue or ROAS alone—by incorporating product margin, contribution margin, retention, and customer quality into decisions.
• Establish acceptable CAC thresholds by product, customer segment, campaign, and channel, and recommend when to scale, restructure, reduce, or discontinue investment.
• Align advertising, creative, landing pages, offers, product positioning, inventory availability, and operational readiness.

LTV, Retention, and Lifecycle Marketing

• Maintain a clear and consistent LTV methodology using customer revenue, purchase frequency, retention, gross margin or contribution margin, and cohort data.
• Analyze LTV and retention by acquisition source, product, cohort, and customer segment, and use the findings to improve channel and offer decisions.
• Lead strategies that improve repeat purchase rate, purchase frequency, average order value, cross-sell, replenishment, retention, and win-back performance.
• Oversee email and lifecycle marketing quality, segmentation, deliverability, revenue contribution, and customer communication accuracy.

Paid Advertising and Conversion

• Oversee paid media strategy, budget pacing, campaign structure, audience strategy, creative testing, attribution, and landing-page performance.
• Establish clear testing, scaling, optimization, and stop-loss rules, and require decisions to be supported by sufficient data and financial context.
• Review performance at the channel, campaign, audience, creative, product, and cohort levels.
• Partner with the Web Developer on Shopify priorities, site performance, conversion rate optimization, tracking, and quality assurance.

Agency and Vendor Management

• Directly manage marketing agencies across Meta, Google, email, and AEO, including scopes of work, deliverables, timelines, communication standards, SLAs, KPIs, reporting, ownership, and escalation procedures.
• Use agency scorecards and recurring performance reviews to track KPI attainment, SLA compliance, output quality, timeliness, efficiency, and business results.
• Require root-cause analysis and time-bound corrective action plans for missed targets, SLA breaches, quality issues, reporting gaps, or inefficient spend.
• Independently validate agency recommendations and recommend contract expansion, renegotiation, reduction, replacement, or termination when appropriate.
• Ensure Starbond retains access to and ownership of advertising accounts, data, dashboards, creative files, documentation, and intellectual property.

Content, Creative, and Brand

• Maintain an active content and creative pipeline supported by clear briefs, owners, deadlines, QA standards, and success metrics.
• Ensure reliable content-production support is available when external resources are required.
• Create a structured process for testing creative concepts, hooks, formats, messages, offers, and calls to action.
• Protect product positioning and perceived value by avoiding excessive reliance on discounting and ensuring marketing claims are accurate and supportable.
• Ensure approved assets are properly named, organized, and stored in company-owned systems.

Team Leadership, Process, and Reporting

• Lead the internal Marketing team by setting clear responsibilities, deadlines, quality standards, KPIs, communication expectations, and individual performance targets.
• Conduct regular coaching, one-on-ones, performance reviews, and accountability conversations; identify skill gaps and coordinate development or corrective action with HR.
• Make timely recommendations regarding training, role clarity, workload changes, reassignment, or other performance actions when standards are not met.
• Create and maintain marketing processes, approval flows, reporting definitions, campaign documentation, and quality-control systems.
• Maintain a weekly marketing scorecard that distinguishes leading and lagging indicators and explains what changed, why it changed, and what action is required.
• Proactively escalate material risks and present concise, financially grounded recommendations to the CEO.

What Success Looks Like

• Marketing data, forecasts, campaign reports, creative briefs, and recommendations are accurate, validated, and financially grounded.
• Campaigns, agency deliverables, reports, corrective actions, and launches are completed on time, with blockers escalated early.CAC, LTV, LTV:CAC, MER, ROAS, contribution margin, retention, and cohort performance are consistently defined and used to guide decisions.
• Marketing investment produces profitable customer growth, stronger retention, faster learning, higher-quality execution, and stronger brand protection.
• The Marketing team and external agencies operate with clear ownership, measurable standards, and consistent accountability.

What We’re Looking For

• Proven experience leading DTC or e-commerce marketing across paid acquisition, retention, lifecycle marketing, content, and conversion optimization.
• Strong working knowledge of CAC, LTV, LTV:CAC, MER, ROAS, contribution margin, retention, cohort analysis, and marketing attribution.
• Experience managing Meta Ads, Google Ads, email marketing, SEO, AEO, Shopify, and agency partners.
• Demonstrated ability to manage budgets and make channel decisions based on profitability and customer quality.
• Experience leading and developing marketing team members, setting KPIs, and managing performance.
• Strong analytical judgment with the ability to challenge assumptions, validate agency recommendations, and translate data into clear actions.
• Excellent written and verbal communication, with a proactive and concise reporting style.
• Highly organized, accountable, and comfortable working in a remote, fast-moving environment.

Develop and execute marketing strategies aligned with business objectives.

Plan and manage digital marketing campaigns across multiple channels.

Manage SEO, SEM, social media, email marketing, and content marketing activities.

Develop strategies to increase website traffic, leads, and conversions.

Manage social media presence across LinkedIn, Instagram, Facebook, and other relevant platforms.

Coordinate the creation of marketing content, advertisements, landing pages, and promotional materials.

Conduct market and competitor research to identify trends and opportunities.

Plan and execute lead-generation campaigns.

Monitor campaign performance and optimize marketing activities based on data.

Track key metrics including website traffic, leads, conversion rates, engagement, CAC, and ROI.

Collaborate with sales, product, design, and other teams.

Manage marketing budgets and ensure effective allocation of resources.

Build and maintain brand consistency across marketing channels.

Prepare regular marketing performance reports for management.

About the Role

We’re looking for a GTM Manager to help build and scale the growth engine for our D2C wellness brand.

You’ll own the go-to-market strategy across customer acquisition, content, campaigns, conversion, and retention — from identifying the right audience to turning them into paying customers.

What You’ll Do

Define our target audience, segments, and customer personas

Build and execute GTM and growth strategies

Identify and test acquisition channels — organic, paid, influencers, communities, partnerships, etc.

Work closely with the content team on campaigns, social content, and brand messaging

Improve website/product-page conversion and customer journey

Track CAC, conversion rate, repeat purchases, retention, and revenue

Run growth experiments and double down on what works

Understand customer behaviour, feedback, and purchase drivers

Work with founders and the team to build a repeatable D2C growth engine

What We’re Looking For

3+ years in D2C, growth, GTM, e-commerce, consumer marketing, or brand growth

Experience with wellness, beauty, health, nutrition, FMCG, or consumer products is a plus

Strong understanding of customer acquisition and conversion

Hands-on experience with social media, influencers, performance marketing, and/or e-commerce

Comfortable working with data and making decisions based on results

Strong execution mindset and ability to work independently

Someone who builds, tests, learns, and moves fast

What We Want

We’re not looking for someone who just makes marketing plans.

We want someone who can understand the customer, build the GTM strategy, execute it, and drive measurable sales and growth.

Role Overview (Digital Marketing Manager (3–5 Years Experience)

We are looking for a hands-on marketing professional who can own end-to-end digital marketing - from building visibility to generating qualified leads.

This role is a mix of organic growth + paid campaigns + outbound outreach.

Key Responsibilities

1. Organic Growth (SEO + Content)

• Manage and improve website SEO (on-page + off-page)
• Plan and publish content (blogs, landing pages, case studies)
• Improve search rankings and organic traffic

2. Social Media Management

• Manage LinkedIn and other relevant platforms
• Create and schedule posts consistently
• Build brand presence and engagement

3. Outreach & Lead Generation

• Run outbound campaigns via LinkedIn and email
• Identify target prospects and generate leads
• Build and manage outreach pipelines

4. Email Marketing

• Create and execute email campaigns
• Handle newsletters, cold email sequences, and follow-ups
• Track performance and optimize campaigns

5. Paid Marketing (Ads)

• Run and manage ads on Google, LinkedIn, and Meta
• Optimize campaigns for lead generation and ROI
• Test creatives, audiences, and messaging

6. Analytics & Optimization

• Track performance across channels
• Improve conversion rates and campaign effectiveness
• Share simple, actionable reports

What We’re Looking For

• 3–5 years of experience in digital marketing (preferably IT/services)
• Strong understanding of SEO, social media, and lead generation
• Experience with LinkedIn outreach, email tools, and ad platforms
• Ability to execute independently (hands-on role)
• Data-driven mindset with focus on results

Nice to Have

• Experience in B2B or SaaS marketing
• Familiarity with tools like HubSpot, Apollo, Google Analytics, etc.

Hiring: Marketing Manager

Experience: 2–6 Years Industry: Fashion / Retail / Apparel

Working Days: 5 Days

We are looking for a young, dynamic, and hands-on Marketing Manager to lead brand building and marketing campaigns

The ideal candidate should be a self-starter with fresh, out-of-the-box ideas and strong experience in fashion/apparel marketing, retail marketing, digital marketing, and brand building.

Key Responsibilities

• Own and strengthen the brand identity across retail, digital, and outdoor touchpoints • Conceptualize, plan, and execute marketing campaigns to drive footfall, engagement, and brand recall • Develop creative and cost-efficient marketing initiatives, including organic social media, partnerships, in-store activations, and influencer collaborations • Plan and execute marketing initiatives that directly contribute to retail sales growth across EBOs, MBOs, and department stores • Manage the brand's digital and social media presence, including content calendars, social platforms, e-commerce marketing, and online presence • Track campaign performance, ROI, and sales impact and continuously optimize marketing spends • Work closely with Retail, Sales, and Design teams to align marketing initiatives with business priorities and new collection launches • Monitor competitor activity, fashion trends, market developments, and consumer preferences to keep campaigns relevant

Required Skills & Competencies

• 2–6 years of experience in Marketing, Brand Management, or a related field • Fashion, retail, or apparel industry experience preferred • Strong ideas-first and entrepreneurial mindset • Proven ability to deliver impactful campaigns with limited or no budgets • Strong understanding of social media, digital marketing, and e-commerce platforms • Ability to analyze campaign metrics, ROI, and sales impact • Excellent communication, coordination, and project management skills • Strong understanding of brand building and retail marketing

Qualification

Graduate/Postgraduate in Marketing, Mass Communication, Business Administration, or a related field.

Starbond is seeking a highly motivated and experienced Supply Chain Manager to oversee the end-to-end operations of our eCommerce supply chain. This remote position requires a dynamic individual with a strong background in supply chain management, particularly within the eCommerce sector, who is eager to contribute to our fast-growing organization.

Key Responsibilities

• Supply Chain Management: Oversee end-to-end eCommerce supply chain operations, ensuring smooth procurement to customer delivery.
• Outsourced Manufacturing: Manage and coordinate outsourced manufacturing operations, ensuring alignment with company standards, quality, and timelines.
• Cross-Functional Collaboration: Collaborate with internal teams (Purchasing, Marketing and Sales) and external partners (suppliers, freight forwarders) for resource optimization and profitability.
• Performance Measurement: Identify reporting needs and deliver concise, accurate reports. Lead the team in implementing best practices and measuring performance using KPIs.
• Data Reporting: Prepare clear, informative business reports for colleagues and management.
• Warehouse & Logistics Expertise: Act as a subject matter expert, aiding in KPI compliance across warehouse functions.
• Continuous Improvement: Drive process enhancements, accuracy improvements, and supply chain efficiency through the development, maintenance and upkeep of SOPs.
• Quality Assurance: Ensure products meet customer expectations upon leaving the warehouse.
• Technology Oversight: Implement and Manage eCommerce supply chain (MRP, ERP, WMS, KATANA and EDI) tech and fulfilment network.
• Cost-Efficient Distribution: Optimize distribution and freight practices.
• Inventory Management: Monitor and optimize inventory levels.
• Cost Studies: Lead cost reduction studies and seek ongoing improvement opportunities.
• Professional Growth: Stay updated on industry trends and best practices.

Qualifications (Mandatory)

• eCommerce Supply Chain Experience: 4+ years of experience.
• Education: Bachelor's degree in Business or Transportation & Logistics.
• Warehouse Knowledge: Strong understanding of warehouse processes.
• Certification: Certified Six Sigma Black Belt or higher.
• Interpersonal Skills: Excellent collaboration skills with cross-functional teams.
• Project Leadership: Demonstrated project leadership and issue resolution.
• Communication Skills: Strong written, verbal, and presentation abilities.
• Problem-Solving: Quick and sound judgment in issue resolution.
• Adaptability: Ability to excel in a fast-paced environment.
• Organization & Decision-Making: Exceptional organizational and decision-making skills.
• Data Analysis: Proficiency in data analysis tools, including Google Sheets and MS Excel.
• Results-Driven: Proactive approach, driven by results, and willing to take ownership of challenges.

Working Hours: Pacific Standard Hours (night shift)

Company Website: https://starbond.com/