- Conceptualizing and developing new product features from scratch.
- Analyzing conversion metrics, process efficiencies and engagement.
- Conducting in-depth analysis of data to develop new features and iterating upon existing features.
- Carrying out competitor benchmarking and market research to identify best practices.
- Brainstorming across teams for new features, functionalities and process modifications.
- Gathering requirements after thorough discussions with all internal and external stakeholders.
- Working with UX designers to finalize the UI and UX and flows.
- Developing requirement documents (BRD/ FRD/ PRD) for the product development
- Being involved in detailed defect triaging during pre-UAT and UAT
What you need to have:
- The ideal candidate is resourceful and detail-oriented with prior experience as a product manager on an agile team, collaborating closely with designers and developers.
- Expertise in data analytics (SQL and Excel)
- Familiarity with agile software development methodologies and understanding of typical technology architecture for cloud applications
- A real passion for solving complex software engineering problems in a dynamic environment
- Strong verbal and written communication skills
- Experience working on B2C products will be a plus
Shubham Vishwakarma
Full Stack Developer - Averlon
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• Delivery of telephone, email, chat, and Web-based support including:
• Providing advice and guidance to clients to efficiently resolve their questions and issues; this will include general Korn Ferry product advice, troubleshooting of technical issues and identifying sales opportunities, and referring them to the appropriate internal team.
• Improve customer satisfaction through delivery of excellent support
• Ability to write technical or functional information and contribute to the Web-delivered FAQ knowledge base
• Maintain a level of technical knowledge and Korn Ferry product knowledge
• Identify and document product issues, enhancements, and requests in the appropriate tracking system
• Work cross-functionally with other Korn Ferry groups as needed
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• Participate in the hiring, training, and retaining of other team members as requested
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EDUCATION, EXPERIENCE, & OTHER QUALIFICATIONS
• Associates or BA degree in a technical discipline or equivalent experience
• At least 1 year’s professional experience in a corporate setting is desired
• At least 1 year of Salesforce Sales Cloud Admin experience
• At least 1 year of Helpdesk experience supporting users of Salesforce Sales Cloud with package installation, configuration, and troubleshooting issues
• Business Support/ Customer Service experience for web-based applications highly desired
• Phone support experience highly desired
• Experience using a customer case tracking system highly desired.
• Excellent customer relationship skills
• Superior analytical and troubleshooting skills
• Must have excellent written and oral communication skills in English
• Experience with www browser technology, including Microsoft Internet Explorer/Edge, Chrome, and Firefox
• Familiarity with Windows, MAC, iOS, and Android operating systems and browsers a plus
• High level of accuracy and attention to detail, as well as good organization skills
• Building rapport and dealing with a wide range of people in a friendly and professional manner
• Work effectively with cross-functional teams
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DYT - Do Your Thing, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. Our aim is to democratise social media and allow people to be rewarded for the content they post. How does DYT help you? It accelerates your career through collaboration opportunities with top brands and gives you access to a community full of experts in the influencer space.
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(A quick introduction on myself - I have over 12+ years of experience in software industry. I exited as a Principal Engineer from amazon(.)com to bootstrap and scale Deven Studio into bigger heights.)
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http://devenstudio.com">devenstudio.com
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• Contribute design, configuration, deployment, and documentation for components that manage data ingestion, real time streaming, batch processing, data extraction, transformation, enrichment, and loading of data into a variety of cloud data platforms, including AWS and Microsoft Azure
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Full Stack Developer - Averlon