
- Conceptualizing and developing new product features from scratch.
- Analyzing conversion metrics, process efficiencies and engagement.
- Conducting in-depth analysis of data to develop new features and iterating upon existing features.
- Carrying out competitor benchmarking and market research to identify best practices.
- Brainstorming across teams for new features, functionalities and process modifications.
- Gathering requirements after thorough discussions with all internal and external stakeholders.
- Working with UX designers to finalize the UI and UX and flows.
- Developing requirement documents (BRD/ FRD/ PRD) for the product development
- Being involved in detailed defect triaging during pre-UAT and UAT
What you need to have:
- The ideal candidate is resourceful and detail-oriented with prior experience as a product manager on an agile team, collaborating closely with designers and developers.
- Expertise in data analytics (SQL and Excel)
- Familiarity with agile software development methodologies and understanding of typical technology architecture for cloud applications
- A real passion for solving complex software engineering problems in a dynamic environment
- Strong verbal and written communication skills
- Experience working on B2C products will be a plus

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As an IT Technical Lead, you will play a crucial role in managing and leading a team of IT professionals. You will be responsible for providing technical guidance, overseeing project execution, and ensuring the successful delivery of IT solutions. Your expertise will be instrumental in driving innovation, implementing best practices, and maintaining a high level of technical excellence within the organization.
Key Responsibilities:
Team Leadership: Lead a team of IT professionals, including developers, engineers, and support staff. Provide guidance, mentorship, and technical expertise to ensure team members' growth and success. Foster a collaborative and positive work environment.
Technical Strategy and Planning: Develop and implement a strategic technical roadmap aligned with the organization's goals and objectives. Stay up to date with emerging technologies and trends, and assess their applicability to the organization's IT infrastructure. Make recommendations for technology adoption or enhancements.
Project Management: Oversee the execution of IT projects, including resource allocation, task assignments, and timelines. Collaborate with stakeholders to gather requirements, define project scope, and ensure successful project delivery. Monitor project progress, identify and mitigate risks, and resolve issues as they arise.
Technical Expertise: Serve as a subject matter expert in various IT domains, such as software development, infrastructure management, cybersecurity, and data management. Stay informed about industry best practices and provide guidance on technical standards, frameworks, and methodologies. Conduct research and evaluation of new technologies to support business objectives.
Collaboration and Communication: Collaborate with cross-functional teams, including business stakeholders, product managers, and other IT teams. Effectively communicate technical concepts and solutions to both technical and non-technical stakeholders. Foster strong relationships with external vendors and partners.
Troubleshooting and Issue Resolution: Assist in troubleshooting complex technical issues and provide guidance to team members in resolving them. Identify root causes, implement corrective actions, and develop preventive measures to avoid similar issues in the future. Ensure the timely resolution of critical incidents.
Continuous Improvement: Drive continuous improvement initiatives within the IT department by identifying areas for optimization, streamlining processes, and implementing automation where applicable. Promote a culture of innovation, learning, and knowledge sharing within the team.
Qualifications and Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Proven experience in a technical leadership role, managing and leading a team of IT professionals.
Strong technical background in one or more IT domains, such as software development, infrastructure management, cybersecurity, or data management.
In-depth knowledge of industry best practices, emerging technologies, and trends.
Proficiency in project management methodologies and tools.
Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
Strong problem-solving and troubleshooting abilities.
Demonstrated ability to drive innovation, implement process improvements, and foster a culture of continuous learning.
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Degree in Computer Science or a related field
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You have prior experience as an iOS Developer
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You have a portfolio of released applications on the App Store
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You are familiar with mobile product and design lifecycles
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You have proven experience in iOS development in either Objective-C / Swift
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Experience with iOS frameworks
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Familiarity with RESTful APIs to effectively integrate iOS applications
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Proficient understanding of code versioning tools (eg. Git)
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Familiarity with various testing tools
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You are a problem solver with good analytical skills
Key Functions:
- Create new text and video content for our app and website.
- Moderate reviews and other user generated content submitted by millions of users.
- Increase key performance metrics like time on page and bounce rate.
- Reach out to students and colleges to generate content that users need.
- Work closely with technical team to improve consumption of content.
Key skills: Content writing, primary and secondary research, moderation, web content curation.
Desired Candidate:
- Excellent written and oral communication skills
- Strong vocabulary along with impeccable spelling and grammar
- Understanding of what makes content compelling especially web content or blogs
- Good analytical skills and an ability to present information in a proper format
- Passionate about interacting with students and colleges to gather unique information
- Ability to write interesting, relevant content
Equipped with state-of-the-art facilities, latest delivery mechanisms and a dedicated staff, our nearly decade old client has the capacity to handle orders of any size. It also has an exclusive division that caters specifically to the needs of academic libraries for e-Books and e-Databases.
With a large collection of books available in both downloadable and physical form, one need not look elsewhere.
- Maintaining quality standards of the content created by the team
- Conducting in-depth research to obtain information about the subject matter
- Collaborating with designers, freelancers to create project layouts, infographics, and other visual designs
- Proofreading, editing and improving content created by copywriters and ensuring brand consistency
- Mentoring content team members to deliver high-quality content
- Being accountable for planning and executing the content that goes into printing
Desired Candidate Profile
- 3+ years of experience in content management
- Strong verbal and written communication skills
- Ability to work in a fast-paced environment
- Proficiency in MS Office
- Exceptional leadership qualities
- Problem-solving skills
- Good organizational and time management skills

Role will determine the process and strategy to be used in software design at a project level (Agile, top-down, bottom up, stepwise refinement, use of patterns and pattern languages, iterative and incremental processes etc.) and has a deep Understanding of the software development lifecycle and has knowledge of the overall application development space combined with understanding of the business and domain. Role will Identify risks across the project life-cycle and conceive mitigation strategies, will drive AGILE practices and frameworks within the organization and creating visibility for the same and guide the teams in application of AGILE frameworks, will resolve problems and identify opportunities for improvements within AGILE. Will design and fine-tune DB solutions and will oversee performance tuning. Role will work with Configuration Management tools to enforce CM practices and processes. Role is required to help define and adhere to the QA standards and will work with a deep understanding of performance bottlenecks, production infrastructure, interfaces and dependencies of the product and Measure program performance against target and publish dashboards to leadership. Role is also responsible for Analyzing scope change requests to make informed decision on resourcing, cost and time estimation and effectively managing all escalations in-line with organization norms.
Director-Software Operations is also responsible for attracting and retaining top talent in the organization. Will use the “People first” approach in the decision making and helps the organization in the people engagement journey. Role is responsible for aligning the organizational objectives to the team objective, derive goals for individuals and ensure a fair, transparent, inclusive workplace culture. Will nurture teams through different situations, be responsible for the individual development plans and performance metrics.
Competencies:
- Anticipates stakeholder’s stated / unstated needs; suggests specific changes in processes to improve the company’s responsiveness and deliver superior stakeholder experience
- Builds and nurtures long-term, mutually profitable stakeholder partnerships. Builds a say in stakeholder decisions by establishing strong credibility and offering a superior end-to-end experience
- Builds and promotes systems / practices for effective capture, dissemination and management of knowledge at a Business Unit level
- Understands competitive global business environment and builds comfort with VUCA conditions, provides clarity to the team to act quickly and with precision on implicit and explicit stakeholder needs
- Focuses on continuous improvement through constant assessment of existing procedures, Selects and cross-fertilizes ideas across teams within the Business Units
- Drives collective accountability through appropriate actions (involving employees in goal-setting and ongoing communication
- Adapts management style to different situations and provides calmness and consistency to the team during stressful situations, serves as an advisor, providing guidance to multiple teams on contribution to key organizational decisions such that employee concerns are addressed.
- Drives synergy and cooperation across different stakeholders, to catalyze critical decision making, to work towards common organizational goal. Continuously owns and exceeds challenging targets; Drives team to consistently exceed past performance
- Encourages people to work outside of their comfort zone and creates the right conditions for them to demonstrate new competencies, Provides regular feedback in a constructive manner
- Develops and uses systems to organize and keep track of performance across the function, identifies areas to refocus team efforts and improve performance and quality while managing
- Shows respect for differences and draws upon different ideas in the business unit to enhance business performance, takes effort to create an open environment for team to voice views and capitalizes by leveraging synergies across teams.
Technical Skills:
- Should have prior experience in design, develop and maintaining .Net based web applications within all phases of the Software Development Life Cycle (SDLC)
- Should have worked on complex, multi-tiered architectural applications
- Strong experience in business understanding, requirement gathering and project scoping.
- Should have Experience of Object Oriented programming practices (SOLID principles, Design pattern)
- Should have prior experience in handling a large team of developers, testers, database developers and architects
- Should have experience in Feasibility Analysis - Technical feasibility (Study of proposed application, performance expected, application function, benefits), Financial feasibility (costs incurred, milestone timelines), Operational feasibility (does the application meet the need or solve the problem, will users be able to adapt to the application)
- Should have experience with the process of choosing from the design patterns and platforms and should be able to convey the merits and demerits of these to the team
- Should be well versed with the security frameworks, assessing vulnerabilities, Secured Code, SSL/Non SSL, Vulnerability tests amongst the areas being proficient at.
- Should have prior experience working with agile teams and alternative programming approaches like either of ADM/Scrum or Xtreme programming, KanBan or Re-factoring
- Experience in creating project charter for the project to clearly list out project objectives, duration, milestones, etc.
- Should have lead a team of Application and database developers and is competent to train/assist them on all their Technical requirements that come up as part of their day to day assignments
- Experience in developing web application with C#, MVC 5, ASP.Net, Web API
- Sound working experience in any one of the JS frameworks including advanced JS frameworks for web comprising of Angular, React, Backbone.
- Hands on HTML/5, CSS, Advance jQuery & JavaScript and advance knowledge of designing HTML pages with JQuery.
- Prior experience of bootstrap for managing highly dynamic & scalable browser-based UI.
- Hands on experience in writing high performance SQL queries, in SQL Server 2014/ 2016 or MYSQL will be preferred.
- Should be proficient at Cloud concepts & guiding principles - Various cloud solution like AWS, AZURE, OPENSHIFT, Pivotal Cloud Foundry, Google etc. and their key features, advantages and disadvantages
- Should be proficient at T-SQL programming and development
- Identify production and non-production application issues and assist team with optimal solution.
- Supporting creation of thought leadership (POVs, research papers) in the field of programming
- Identify opportunities to fine-tune and optimize applications of .Net developed projects, including periodic code review.
- Should have worked with Gantt charts or similar planning tools and should have prior experience in reporting/MIS
- Should Contribute to the development of new techniques and plans within area of expertise.
Educational Qualification and Experience:
- Minimum of 15 years of formal education - Graduate / Post Graduate in Computer Science / Information Technology.
- Professional work experience of 15 to 20 years including 5 to 7 years in a leadership role.
- Bachelors/Master Degree in Computer Science or related field.
- 4+ years of experience in developing web-based, E-Commerce applications on Salesforce Commerce Cloud (SFCC).
- SFCC Developer certification is preferred.
- Knowledge on SGJC and SFRA is must.
- Experience in working with ISML, Pipelines, Pipelets, JS-Controllers, Digital Scripts,
B2C Commerce API.
- Experience in working with Forms, Service and Job / Integration frameworks.
- Strong understanding on SFCC out of the box features and good experience with storefront customizations.
- Experience in working with third party services like Payment, Tax, Analytics, Fraud, Ratings & Reviews etc. using LINK and custom cartridges.
- Good understanding on multi-site, multi-currency and multi-locale.
- Object oriented analysis and design using common design patterns.
- Experience in working on performance optimization and troubleshooting.
- In-depth knowledge on SFCC Business Manager.
- Knowledge on build and deployment.
- Knowledge on Source Control Management Systems like GitHub/BitBucket and branching model.
Job Specifications:
- Strong and innovative approach to problem solving and finding solutions
- Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution
- Ability to multi-task under pressure and work independently with No / minimal supervision.
- Ability to Negotiate and prioritize when under pressure
- Should be able to finish work with no supervision from lead
- Excellent communicator (written and verbal, formal and informal)
- Manage conflicts effectively
- Good Listening skills

Description
- Hands on experience in native iOS development for at least 3 years.
- Hands on experience in React, React Native, Redux, ES7, Axios, ECMAScript (OOJS) and JSX, Native bridging & HTML5.
- Experience with offline storage, threading, and performance tuning.
- Excellent HTML, CSS knowledge.
- Hands-on Redux/Flux Architecture.
- Strong understanding of JavaScript ecosystem.
- Solid understanding of the full mobile development life cycle.
- Hands on experience on Android in creating Hybrid apps is an added advantage.
Job Type: Full-time

- Bachelors degree in Computer Science, Software Engineering, or a related discipline
- Experience working in an IT environment
- Experience developing with C#, C++, or other object-oriented platforms
- 2+ years of web application development
- Skill for writing reusable libraries
- Hands-on experience in ASP.Net, MVC, Restful services, Web API
- Experience in .Net Web API
- Strong understanding of object-oriented programming
- Strong knowledge of C# programming
- Ability to troubleshoot problems independently. Good analytical and problem-solving skills
- Familiar with various design and architectural patterns
- Strong Knowledge in Microsoft SQL Server scripts and Stored procedures
- Exposure to Agile Software Development Life Cycle
- Experience implementing automated testing platforms and unit tests
- Proficient understanding of code versioning tools such as GIT
- Experience in Service-based architecture
Proven experience as a Full Stack Developer or similar role with Python.
Experience developing desktop and mobile applications 1+ years experience of multiple front-end languages and libraries (e.g., HTML/ CSS, JavaScript, Ajax, XML, jQuery)
1+ years experience of multiple back-end languages & MEAN
Need to have strong skills on MEAN or MERN stack
Excellent communication and teamwork skills







