Sales Manager (Intern) - Converts to Full Time

Job Description:

 Contact Center – Process Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A3

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 1 years to 2 years, especially in Voice process.

Position – A4 (Senior Associate) – Multiple Positions

Experience – 3 to 5 Years

Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.

Salary Range – Max 3.25 LPA

Location – Kolkata

Notice Period – Immediate or Max 30 days

SPOC – Arnab Sarkar

Job Description:

  Contact Center – Senior Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A4

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 3 years to 5 years, especially in Voice process.

We are looking out for Sr. PHP developers to join us at Intricare Technologies.

Your primary focus will be the development of all server-side logic using PHP Frameworks. You will be a part of a full-stack development team that is responsible for all aspects of the ongoing software development.

Responsibilities and Duties
> We are looking for an enthusiastic, diligent Senior PHP Developer
> Good communication skills and dedication to work
> Hands-on experience with any PHP Frameworks {such as Laravel or Yii 2.0 or Codeigniter)
> Excellent problem-solving skills and a positive attitude.
> Should be excited about working with the company in a dynamic work environment.

> Care a lot about product and user experience and take responsibility for thinking like a user. 

> Be comfortable in a fast-paced environment

> Build a great culture, product, and business

Bonus points if you: 

- Experience with rest API & microservices

- Experience with AWS Services

- Have worked with Vue.js in past

Kindly visit our website:- www.intricaretech.com

• Knowledge of Automation and robotics Industry
• Knowledge of Bottling industry 
• Material handling - lifts, cranes, conveyors etc.
• Getting job works for VMC and CNC machines
• Hand on Experience in Food technology
• Experience in IoT
• Lead Generation X

• 4 to 7 years of experience (or equivalent understanding of software engineering)
• Strong in Javascript & Typescript + frameworks like React, Next.js, Angular, etc.
• Strong experience in architecting complex, distributed systems in public or private cloud
• Willingness and interest in learning new tech/processes (Python, Airflow, Postgres, etc.)
• Willingness to travel to offices in New York City, San Francisco, and Hyderabad

Passionate about automobiles

Proficient knowledge of the auto industry

and updated information about the latest news and production trends in the automobile sector.

Capable of doing good video shoots.

Immediate Joiners and willing to work from office should apply only

Android Job Description:

Experienced Android developer, to be a part of Digital Imaging Group to develop new set of complex features for Photoshop Express mobile application on Android. The  responsibility will include taking the product/components through entire life cycle from requirement analysis to delivery, adding multi-platform support, meeting the reliability and performance targets required .

Requirements:

·        Should have a strong understanding of Computer Science fundamentals.

·        Must have 2-10 years of software design and development experience, preferably in a product development environment.

·        Must have excellent working knowledge of Java/Kotlin and OO design/design patterns.

·        Strong Knowledge of  Android, JAVA and hands-on mobile application software development for Android platform.

.        Past Experience of working in C/C++ would be a plus.

·        Experience with computer Graphics and system performance analysis will be a strong plus.

·        Self-starter and goal-oriented with strong analytical and problem-solving skills.

·        Must be able to work cooperatively within a strong diverse technical community to expedite development tasks.

·        Must have excellent written and verbal skills.

·        Ability to write scalable and maintainable code

In today’s marketing-dependent consumer world, businesses demand innovative brand solutions and our client is engaged in providing brand solutions across businesses. They import renowned global brands & distribute the same. They have a dedicated eCommerce practice to build digital retail footprints for their brands in India. They focus on major categories under FMCG such as F&B, Personal care, etc. and also Home & Fabric Care.

Founded in 2003, our client has over 250 Pan-India Distributors and more than 300 SKUs. They deal with 25+ brands and some of the brands are Mogu Mogu, SAN REMO, Simpkins, Moccona, OMINO BIANCO, etc.

As a Key Account Manager - eCommerce, you will be responsible for leading and executing the company’s overall eCommerce strategy for website and primary channel partners – Amazon, Big Basket, Flipkart, Nykaa, Supr/BB Daily, Milkbasket as well as other new partners [Smytten, e-pharmacies, etc].

What you will do:

• Charting out plans for listing and relisting of brands and select SKUs on different channel partners
• Driving ecommerce operations – site availability, POs and ensuring 95%+ fill rates
• Managing all in-app visual merchandising, liaisoning with different brand leaders across US, Europe, Australia and South East Asia for accessing content related to respective partner brands and keeping the brand folder up to date with thematic, product hero and lifestyle content
• Driving in-app brand visibility, targeted marketing and promotional offers on different platforms
• Establishing processes for monitoring, measurement and optimization of performance marketing metrics to results in desired target sales achievement

Desired Candidate Profile

• Adept at business planning, JBPs and channel specific planning with 1+ years’ experience in Google Ads and Google Analytics
• Proficiency in using MS Excel and MS PowerPoint
• Prior experience of ecommerce vertical with Flipkart, Amazon or Big Basket will be an added advantage    

• Make good engaging user interface
• Integrate apis and make it functional
• Writing tested and documented JS, HTML and CSS
• Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
• Make design and technical decisions for REACT-JS projects.
• Ensuring high performance

We are looking for a Node.js Developer who has experience building back-end services and managing data exchange between the server and user-facing applications. Responsibilities will include the development of back-end micro-services, maintaining the best possible performance for micro-service, quality and responsiveness of the application. You will work closely with the front-end developers in order to implement their components into the application.

• Writing reusable, testable, and efficient code
• Responsible for entire product lifecycle from concept to deployment
• Design and implementation of low-latency, high-availability, and performant applications
• Integration of user-facing elements developed by front-end developers with server-side logic
• Implementation of security and data protection
• Integration of data storage solutions

• 3+ years experience in building micro-services using Node.js
• Expert in SQL querying with Mysql/PostgreSQL and ORM (Object Relational Mapper) libraries like TypeORM.
• Able to integrate multiple data sources and databases into one system
• Good understanding of server-side templating languages
• Understanding of accessibility and security compliance
• Knowledge of user authentication and authorization between multiple systems, servers, and environments
• Understanding of fundamental design principles behind a scalable application
• Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform
• Able to create database schemas that represent and support business processes
• Strong unit test and debugging skills
• Proficient understanding of code versioning tools such as Git