Sales Executive

Role Type: Individual Contributor (IC)

A bit about you

We are looking for a results-driven Program Manager to lead and coordinate the successful delivery of complex, cross-functional technical programs. You will serve as the operational anchor of GroundTruth’s Product Organization, working closely with Product Owners and Engineering Leads to align on strategy, execute delivery, and manage dependencies. This role demands strong program management acumen, stakeholder coordination, risk mitigation, and a deep understanding of Agile practices. You will be the delivery arm of GroundTruth’s Product Organization, closely engaged with their Engineering peers and actively participating with oversight on scheduling, management of dependencies, and orchestration of cross-functional engineering teams to launch new products and solutions successfully. You are strong communicators, comfortable in technical conversations, and take ownership of decisions informed by constraints in time, scope, budget, and staffing resources. You are highly organized professionals who are adept at balancing deadlines without sacrificing quality.

You will:

● Work closely with your Product Owner and Engineering Lead peers to deliver complex technical products and solutions.

● Own and orchestrate work breakdown, sequencing, task assignment, and scheduling of multiple work streams required for the delivery of those initiatives;

● Organize and maintain a calendar with dependencies to keep engineering teams unblocked and on schedule.

● Coordinate cross-functionally to manage dependencies with other Product Owners and Engineering teams;

● Own detail-level design deliverables (in close partnership with our design team) to provide functional specs for evelopment;

● Take ownership of value engineering initiatives to deliver cost-conscious solutions.

● Iterate on existing solutions to provide continued maintenance/monitoring of key products;

● Manage customer beta periods and lead rollouts for successful delivery.

You have:

● A bachelor’s or master’s degree in computer science, engineering, or a related field.

● 6+ years of experience handling product and project teams in the software/tech industry.

● 2+ years of direct program management experience in Agile/Scrum environments.

● Proven success delivering projects in the AdTech or Digital Marketing industry.

● Strong proficiency with JIRA, Confluence, and project tracking tools (Gantt charts or equivalent).

● Demonstrated ability to deliver large-scale initiatives on time, within scope and budget.

● Experience managing cross-functional teams and working closely with stakeholders in Product, Design, and Engineering.

● Certifications like PMP, PgMP, or Agile are a plus.

You are:

● An organized and detail-oriented team player;

● Technically adept, comfortable working with engineering teams to design, scope, and deliver sophisticated products and solutions;

● A strong communicator who can collaborate with multiple business and engineering stakeholders and find compromises and solutions;

● A detail-oriented person, working with multiple teams to propose and build solutions that add value to the business;

● A problem solver with a maker mindset.

Benefits

At GroundTruth, we want our employees to be comfortable with their benefits so they can focus on doing the work they love.

• Parental leave- Maternity and Paternity
• Flexible Time Offs (Earned Leaves, Sick Leaves, Birthday leave, Bereavement leave & Company Holidays) 
• In Office Daily Catered Breakfast, Lunch, Snacks and Beverages
• Health cover for any hospitalization. Covers both nuclear family and parents
• Tele-med for free doctor consultation, discounts on health checkups and medicines
• Wellness/Gym Reimbursement
• Pet Expense Reimbursement
• Childcare Expenses and reimbursements
• Employee referral program
• Education reimbursement program
• Skill development program
• Cell phone reimbursement (Mobile Subsidy program).
• Internet reimbursement/Postpaid cell phone bill/or both.
• Birthday treat reimbursement
• Employee Provident Fund Scheme offering different tax saving options such as Voluntary Provident Fund and employee and employer contribution up to 12% Basic
• Creche reimbursement
• Co-working space reimbursement
• National Pension System employer match
• Meal card for tax benefit
• Special benefits on salary account

Key Responsibilities:

 Identify and engage potential clients through proactive outreach, networking, and

relationship-building.

 Understand client needs and present tailored HKKR Finserv that drive value and meet their

specific goals.

 Conduct product demonstrations and presentations that highlight the benefits of our

Company.

 Negotiate contracts and close deals while ensuring client satisfaction throughout the

process.

 Collaborate with the marketing team to develop targeted campaigns that align with sales

objectives.

 Stay updated on industry trends, competitor offerings, and emerging technologies to

effectively position our products in the market.

 Provide ongoing support to clients post-sale, ensuring they are maximizing the value of our

organization .

 Maintain accurate records of sales activities in our CRM system, tracking progress against

targets.

Qualifications:

 Bachelor’s degree in Business, Marketing, or a related field.

 A proven track record of meeting or exceeding sales targets.

 Strong communication skills—both written and verbal—with an ability to connect with

diverse stakeholders.

 An entrepreneurial spirit with a self-motivated attitude; you're ready to roll up your sleeves!

 A genuine interest in financial market trends, Stock market

 The ability to work collaboratively within a team environment while also being comfortable

working independently.

 If you’re ready to take your sales career to the next level while being part of an innovative

team, we want to hear from you!

Data Analyst

The Data Analyst supports business stewards in the implementation of and best practices for data quality concepts and tools. He/she will be accountable for providing and implementing end-to-end solutions for large complex projects and executing data quality processes. This role operationally supports the larger sales and marketing operations in the organization and partners with the business ops team and other business partners to analyze, troubleshoot and resolve issues through troubleshooting and root cause analysis. The Data Analyst be responsible to conduct extensive research on Web portals to capture various information relevant to the business. The analyst will also build reports and data sets to monitor data quality to ensure crisp data is available to drive decision-making. As a key member of the Business Operations team, the Data Analyst will be responsible for the quality and integrity of the data housed in core business systems, including Salesforce.com and Marketo, among others

What You’ll Do (but is not limited to)

• Raising data quality and performance levels in our organization, especially with respect to critical data elements, including accounts, contacts, leads, opportunities, and closed business.
• Establishing and maintaining a set of processes and controls aimed at ensuring data quality and integrity issues are surfaced and addressed on an ongoing basis
• Creating and publishing data hygiene reports so that the broader organization has visibility to the quality and integrity of the data at any given point in time as well as on an ongoing basis
• Ensuring best in class data sources are leveraged to enrich the quality of the data in our core systems
• Working closely with other members of the Business Operations team to surface and address data quality issues
• Ensuring that the data leveraged in core operational reporting is accurate and complete at all times
• Validating and processing data import inquiries
• Identifying, investigating, and managing the resolution and escalation of data quality issues
• Coordinating regular and ongoing data quality audits
• Coordinating various data cleanup tasks which include: deduping account and contact data, ensuring data enrichment via our standard tools is performed consistently and correctly, overseeing the SFDC account creation process to prevent duplicates and ensure all internal requirements are met

Your Qualifications 

• BA/BS degree or equivalent practical experience
• 1-year minimum in a data management role
• Extensive research Capabilities in Web Portals
• Knowledge Required on MS office especially Excel
• Hands on CRM Applications, Salesforce Preferred
• Knowledge on Duns and Bradstreet Hierarchy
• Fluency in English , Verbal as well as written
• Having aptitude for computer systems and software and have strong analytical abilities.
• Ability to manage multiple priorities
• Logical thinker with superb interpersonal skills
• Ability to work well under pressure
• Organized and detail-oriented
• Comfortable with ambiguity
• Customer service oriented
• Great teammate
• Salesforce experience preferred

About Egnyte

In a content critical age, Egnyte fuels business growth by enabling content-rich business processes, while also providing organizations with visibility and control over their content assets. Egnyte’s cloud-native content services platform leverages the industry’s leading content intelligence engine to deliver a simple, secure, and vendor-neutral foundation for managing enterprise content across business applications and storage repositories. More than 16,000 customers trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing cost and complexity. Investors include Google Ventures, Kleiner Perkins, Caufield & Byers, and Goldman Sachs. For more information, visithttp://www.egnyte.com/">www.egnyte.com

About Us:

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.

Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.

Position Overview:

We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.

Key Skills:

• 5+ years of experience in an IT services / Software product company with B2B SAAS implementation. 
• Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
• Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
• In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
• Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
• Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
• Analytical and problem-solving skills to identify and address project risks and issues proactively.
• Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.

Key Responsibilities:

1. Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
2. Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
3. Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
4. Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
5. Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
6. Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
7. Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
8. Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
9. Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
10. Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.

• Structuring campaigns and ad groups, and determining the best settings
• Conducting social media audits to ensure best practices are being used
• Coordinating with the sales team to create marketing campaigns
• Monitoring key online marketing metrics to track the success
• Optimizing content for the website and social media platforms
• Analyzing campaign metrics/data and providing interpretation and suggestions for improving performance
• Ensuring that the brand message is consistent
• Executing new and creative collaborations among technologies and platforms
• Determining what content will reach customers

• Bachelor’s degree in any discipline is required
• Exceptional knowledge and experience in lead generation/performance marketing on Google and Facebook
• Analytical mindset with experience in Google Analytics and Google Tag Manager
• Minimum 1 year of proven work experience
• Ability to work independently and in a team environment
• SEO, SEM Knowledge
• Google AdWords and Facebook Ads
• Knowledge of PPC
• Campaign Delivery
• Managing Campaign Budgets
• Campaign optimization

About KAFQA

At Kafqa, we are building an online global performing arts academy. For our students, we offer live classes conducted by experienced & expert artists. For our artists, we offer a bouquet of opportunities to monetize their skills including being an instructor at Kafqa. Our mission is to serve artists in their journey from their first steps in the art to success on the largest stages in the world.

Role

The role is a unique opportunity to be a part of the core team at KAFQA. The responsibilities of the role are per the below:

·         Understand the needs of employees across different segments across their lifecycle (discovery of Kafqa opportunities, application experience, interview experience, decision experience, onboarding, settling down, scaling with the organization, attrition & separation) & design best in class experiences always thinking technology first

·         Understand the needs of instructors separately and design best in class experiences for them in partnership with head of departments and other teams.

·         Meet compliances mandated by central & state governments.  

The role is based in Bangalore, India and reports directly to the Founder, CEO of KAFQA.

Experience, Qualifications & Person Type

The ideal candidate is someone who –

·         Has 5+ years of experience preferably in a HR role

·         Thinks first principle to re-imagine experiences for employees & challenge status                quo

·         Thinks technology first

·         Is comfortable prioritizing

·         Is creative and can innovate

·         Interested in the performing arts & preferably is a performer themselves

·         Is willing to fulfil all responsibilities above & go beyond as needed

·         Is a self-starter, operates with autonomy & can deal with ambiguity while being                    innovative & frugal

• Looking for 0-30 Days and Notice Period Serving resources (Across the Globe)
• 4-13 years developing n-tier modern software applications in a highly transparent agile organization with iterations, continuous integration, and a drive for quality
• At least 4 years of experience in software development building Web Services in Java, SpringBoot, Elasticsearch, and Open source technologies
• At least 4 years UI programming experience with JavaScript, CSS, JSON
• At least 3 years using ReactJS or VueJS, jQuery and Bootstrap, or similar frameworks
• Experienced in service layer integration (e.g. data, authentication, 3rd party systems) using Ajax and REST APIs.
• Experienced in UI and backend unit testing, functional testing, and performance testing tools.
• Must have experience building responsive web applications and related best practices.
• Experience in building Micro Services using cloud native environments like Azure, Spring Cloud, AWS or GCP with sound understanding of Micro Services Design Patterns
• Strong interpersonal, written communication, and presentation skills
• Experience with real-time streaming processing (Kafka/Storm) is preferred
• Proven ability to design and implement web services in a RESTful manner, along with understanding our broader service-oriented architectures
• Proven ability to work within a cross functional agile team
• Must be a self-starter and able to work well with others in a fast-paced agile environment with an emphasis on collaborating and assisting the team to meet business objectives
• Ability to use tools such as JIRA, Git, etc. preferred
• Experience with containerized environments such as PCF, Docker, etc. is highly desirable