Sales Executive

Role: Technical Support Engineer

Experience: 2 + years

Location: Visakhapatnam

Roles & Responsibilities:

• Answer incoming calls from end user, create a ticket in ITSM applications and Triage the Issue reported (or) Work on the requested service

• Triage Simple to Intermediate complexity hardware faults and software defects

• Work on Service Requests related to End-user configuration requests

• Proactively assign email tickets and make outbound calls to end customers on their Service Requests

• Work with end users on issues related to Windows Application & Software

• Troubleshooting hardware and computer peripherals such as printers and fax machines

• Perform password resets and provides required access to end users

• Diagnose and Isolate problems based on the nature of the Issue and raise Service request with vendors as needed

• Provide Complete management of Service Request from Case creation to Resolution

• Suggest improvements to process and workflow in the support center

• Identify problems related to chronic cases and work with Senior Engineering resources to identify the root cause • Support multiple different customer’s environments and ticketing systems.

Technical Skillset Requirements

• Knowledge of OSI reference model and Protocols

• Understanding of a Domain/corporate IT environment including PC & Laptop setup

• Provide technical support on Windows OS and MACOS platform

• Troubleshoot system specific issues related to PC & Laptop

• Working knowledge of Windows Active Directory and ability to add, remove users and perform password resets • Work on issues related to DNS and ability to isolate Network issues with Service Provider

• Troubleshoot issues related to Microsoft Applications (Outlook, O365, OneDrive, Teams)

• Troubleshoot system specific issues around peripherals - Printer, Fax and peripherals

• Knowledge of DHCP and troubleshoot issues related to Network

• Configuration and troubleshooting skills related to Microsoft Applications (Outlook, O365, OneDrive, Teams)

• Experience with Intel Endpoint Management Assistant, Microsoft Office 365 Admin Center Management, Intune and BitLocker.

Role Qualifications and Requirements:

• The following are minimum qualifications and requirements required for this role.

• Able to work independently with limited supervision and be successful in a team environment.

• 2-3 years of relevant work experience.

• Understanding of Operating systems and Desktop hardware.

• Ability and desire to quickly learn new technologies and concepts.

• Strong Oral and Written communication skills.

• Strong Interpersonal & Analytical skills.

• Adherence to QA Program.

• Ability to work well in a team environment.

• Work a flexible work schedule including nights and weekend shifts (24/7)

LogiNext is looking for a technically savvy and passionate Junior Software Engineer - Data Science to analyze large amounts of raw information to find patterns that will help improve our company. We will rely on you to build data products to extract valuable business insights.

In this role, you should be highly analytical with a knack for analysis, math and statistics. Critical thinking and problem-solving skills are essential for interpreting data. We also want to see a passion for machine-learning and research.

Your goal will be to help our company analyze trends to make better decisions. Without knowledge of how the software works, data scientists might have difficulty in work. Apart from experience in developing R and Python, they must know modern approaches to software development and their impact. DevOps continuous integration and deployment, experience in cloud computing are everyday skills to manage and process data.

Responsibilities:

Identify valuable data sources and automate collection processes Undertake preprocessing of structured and unstructured data Analyze large amounts of information to discover trends and patterns Build predictive models and machine-learning algorithms Combine models through ensemble modeling Present information using data visualization techniques Propose solutions and strategies to business challenges Collaborate with engineering and product development teams

Requirements:

Bachelors degree or higher in Computer Science, Information Technology, Information Systems, Statistics, Mathematics, Commerce, Engineering, Business Management, Marketing or related field from top-tier school 0 to 1 year experince in in data mining, data modeling, and reporting. Understading of SaaS based products and services. Understanding of machine-learning and operations research Knowledge of R, SQL and Python; familiarity with Scala, Java or C++ is an asset Knowledge using business intelligence tools (e.g. Tableau) and data frameworks (e.g. Hadoop) Analytical mind and business acumen and problem-solving aptitude Excellent communication and presentation skills Proficiency in Excel for data management and manipulation Experience in statistical modeling techniques and data wrangling Able to work independently and set goals keeping business objectives in mind

We're looking for an experienced Backend Engineer Interns to join our growing team of engineers to help build and maintain our products. You should have prior internship experience as Backend intern using PythonDjango

Requirements/Skills

• At least prior internship experience -on Backend development experience especially in Python & Django stack is must
• Prior experience in tech and product startups ‍.
• Good communication skills
• Minimum 60% aggregate marks (Passed out year - 2022 & 2023)
• Sound knowledge on Python programming language and must have completed projects using the Python

Internship Details :

• Full-time Paid Internship(15,000-35,000)
• Internship duration: 3-6 months
• Based on their performance during the internship, there may be a Full-time opportunity available for them to join our team

Join our growing team and work with some of the best backend engineers. Work on interesting and complex challenges in a fast paced development environment

The Position

This exciting role within Ashnik’s consulting team brings a great opportunity in terms of desiging and deploy Kubernetes platform solution for Ashnik’s enterprise customers, who are spread across SEA and India. This role takes a lead in consulting the customers for adoption of Kubernetes platform for their Digital Transformation journey.

Experience and skills required

• 8 to 10 years of experience in IT infrastructure
• Expertise on Linux and container technologies
• 2 to 3 years of hands-on experience in configuration and management of the Kubernetes platform
• Experienced with working on cloud service provider’s Kubernetes platform is an added advantage
• Proven technical skill in designing and delivering of enterprise level solution involving integration of complex technologies
• Knowledge and experience of CI/CD pipeline
• Good understanding of networking and software defined storage concepts
• Experienced in automation tools such as Ansible, Terraform is also highly desirable
• Shell scripting skills are required
• Experience of deploying, configuring, managing Kubernetes on public cloud platform

This role requires high degree of being a self-starter, working with diversified teams and with customers spread across Southeast Asia and the India region. This role requires you to be pro-active in communicating with customers and internal teams about various industry trends, technology development and crafting thought leadership.

Job Description

Cyber Threat Intelligence & Threat Hunting - Subject Matter Expert (B3-2)

Responsibilities:

Perform threat research, create actionable threat advisories, and derive hunting queries based on the evolving threat vectors.

Understand APT groups, Conduct deep dive technical analysis of cyber-attack tools, tactics, and procedures. Create hypothesis and perform active threat hunting.

Minimum Requirements:

10+ years of overall experience, 7+ years of experience in cyber threat intelligence, malware analysis (Reverse engineering)

Hands-on experience with writing threat hunting hypothesis & active threat hunting

Experience with YARA rule and OpenIOC signature creation.

Experience with multi-tiered mission-critical systems.

Experience in opensource sandbox and honeypots.

Preferred Certification

GIAC Cyber Threat Intelligence (GCTI)

C| TIA (Certified Threat Intelligence Analyst)

CCTIA by the NICCS

Desired Candidate Profile:

• The ideal candidate will have a strong mix of relationship management, strong analytical, business and technical skills.
• 6-10 years of overall delivery related (pre-sales, solutioning, delivery management or customer account management) experience preferably in the Cybersecurity/SaaS/hi-tech products.
• 2+ years experience in customer facing roles with customers in US/Europe/ME geographies.
• Ability to internalize the product offerings and can discuss solutions, benefits and trade-offs with the customers.
• Ability to build, maintain and leverage strong relationships with Business and Technology Decision Makers within each customer to influence solution adoption, create strong support for new opportunities and to secure their willingness to advocate on our products.
• Ability to multitask in a dynamic, fast paced environment
• Experienced at account management & growth through farming.
• Experienced at leading presentations and discussions with customer’s senior management teams
• Highly energetic, with a passion for helping customers achieve expected business outcomes

Qualifications:

1. Bachelors degree from Top institutes. MBA preferred
2. Excellent organization and project management capability
3. Excellent communications skills, both in written and verbal communications, with the ability to deliver effective presentations, group facilitation and one-on-one consultation is a must
4. Self started, self motivated, flexible and results driven
5. Experience using CRM tools

Preferred knowledge/skills:

1. Experience in Cybersecurity and understanding of network fundamentals. Good understanding of IT and Network Security fundamentals such as Firewalls, Proxies, and Web Security Gateways.
2. Experience working/leading teams in customer success functions for SaaS products.
3. Experience with Product Delivery Lifecycle

1. 2-4 years of experience as a Graphic Designer
2. Be willing to learn and grow, learning new skills and understanding the new mediums for today's technology.
3. Ability to illustrate your idea in various looks and styles, and quickly translate your ideas visually for your team
4. Someone who can take direction from written or spoken ideas and convert them seamlessly into images, layouts, and other designs.
5. Must be an experience of Image cutting & image cleaning.
6. The ideal candidate should be well versed with Adobe Creative Suite including Photoshop, Illustrator and coral-draw.
7. Create design artworks as per clients requirement
8. Creating graphics and layouts for Social Media, Websites, Infographics, and Print Collaterals.
9. Graphic work like logo, brochure, magazine ad, poster, icon & infographic design
10. Ability to work under pressure, and be constantly on the run, juggling multiple projects at once