Technical Support at IRIS BUSINESS SERVICES LIMITED · Navi Mumbai, Mumbai · 3 - 7 years · ₹3L - ₹6L / yr · Posted 4 Jan 2022
MCA /B.E/B.Tech/BCA
Experience
3-4 years: 2 Position
Core Skill Sets
Core Programming Language*: JAVA 7/8 or above
o Command on basics/core.
o Knowledge of OOPS concept.
o Problem solving skills using Collections/Java Beans/OOPS concept.
Web Programming Language*: J2EE
o Knowledge of MVC architecture [Servlet (or) Struts 2 (or) Spring].
o Able to debug and deploy web-application.
Database*: Preferably Oracle/MySql
o Able to write sql queries.
o Knowledge of sql joins.
o Basic idea of stored procedures.
Additional Skill Sets
XML/JSON/CSV
o Knowledge of understanding XML/JSON/CSV documents.
Web-service
o Knowledge of understanding web-service (REST Full).
o Testing web-services via some tool (e.g. Postman).
Web/Application Server*: Apache/Tomcat/JBoss/Weblogic/Websphere
o Basic deployment experience on web applications.
OS Platform*: Linux.
o Knowledge of shell commands like create directory, change permission/owner,
move/copy files/folder, check process running and crontab.
o Knowledge to work and use putty.
Development Tool*: Eclipse/NetBeans.
Purpose of the Position
Perform day-to-day support activity at the client side.
Monitoring all the application components as part of the daily monitoring process to make sure the components and services are functional.
Regularly monitor the logs of the components and services and identify and debug the
errors if any and accordingly co-ordinate with the off-shore team if needed.
Support off-shore team to help deploy their application components and services.
Perform basis debugging activity to identify any issue present in the client environment and provide the details to the off-shore team.
About Company :
IRIS Business Services Limited is one of the first providers of full professional XBRL products and solutions to organizations globally. The company headquartered in Mumbai, India with international offices in United States, Singapore, United Kingdom, and the UAE.
IRIS is a direct member of XBRL International and XBRL US. The Company has over eighteen years of proven expertise in the financial information management space, providing customized technology solutions for data and content management, for the dissemination of information to investors and stock exchanges, and for effective content management to institutional clients.
Over the last seven years, IRIS has been very closely involved in the XBRL space, in taxonomy creation, software solutions and in the conversion of structured and unstructured data into XBRL for SEC filing in the US. IRIS has multidisciplinary skills in XBRL as well as in technology. Taxonomy experts, software engineers, business analysts and accountants come together to provide a complete range of products and services across the XBRL supply chain.
For more information, please visit http://www.irisbusiness.com

Similar jobs (4)
- Experience in Core Java, CXF, Spring.
- Experience in spring boot, microservices.
- Extensive experience in developing enterprise-scale n-tier applications for the financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns.
- Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications.
- Good development experience with RDBMS, preferably Sybase database
- Good knowledge of multi-threading and high volume server side development
- Experience in sales and trading platforms in investment banking/capital markets
- Basic working knowledge of Unix/Linux
- Excellent problem solving and coding skills in Java
- Strong interpersonal, communication and analytical skills.
- Should have the ability to express their design ideas and thoughts.
Experience and Required Skill Sets:
1 Solid experience in software design and development using Microsoft ASP.NET framework, C#, Visual Studio, and in writing clean, readable, and easily maintainable code
2 5+ years of experience in WCF, WPF, VB.NET, SQL Server, JQuery, Angular 10 and above.
3 5+ years of experience in developing highly scalable REST/Web APIs
4 5+ years of experience in developing highly efficient SQL/NoSQL Queries
5 5+ years of experience in Relational and Document databases
6 Strong understanding of object-oriented programming and possess strong fundamental design principles for building a scalable application.
7 Experience in using the MVC framework, working knowledge in APIs, and Service Oriented Architecture
8 Strong understanding of object-oriented programming and possess strong fundamental design principles for building a scalable application.
9 Experience in Angular version 10 and above is required
10 Expert in SQL programming & Database Design (Stored procedure, Function, Trigger, Constraints, Replication)
11 Strong ability in HTML and JavaScript (AJAX, DOM)
12 Development experience with data integration technologies including REST, SOAP, JSON, XML
13 Expertise in programming and usage of any unit testing framework. Expertise in integration testing and continuous integration.
14 Experience working in a DevOps environment will be an added advantage.
Responsibilities:
• Ability to create complex, enterprise-transforming applications that meet and exceed client expectations.
• Responsible for the bottom line. Strong project management abilities. Ability to encourage the team to stick to timelines.
• Follow best-in-class coding practices and review the solutions vis-à-vis the requirements and technical specifications.
• Should demonstrate strong client interfacing capabilities like emails and calls with clients in the US/UK
Technical Support Engineer: Application Maintenance
Company: Gemba ConnectExperience: 1–4 yearsOpenings: 2Location: [City / Hybrid]Type: Full-time
About the role
Gemba Connect builds and runs business applications (ERP, WMS, manufacturing and packaging) for clients across Worls . We're starting a new Maintenance Team to keep these applications reliable. In this role you will fix production issues, maintain code across several applications and review code before release.
What you'll do
• Respond to production incidents, find the root cause and ship fixes quickly
• Fix bugs and improve performance in Java/Spring Boot and React applications
• Review merge requests for code quality, security and performance
• Monitor application health and help prevent repeat issues
Required skills
• 1–4 years of hands-on development or production support experience.
• Java + Spring Boot (REST APIs, JPA/Hibernate, Spring Security/JWT): able to read and debug unfamiliar code quickly.
• JavaScript/TypeScript with React or Next.js.
• SQL (preferably MS SQL / Azure SQL): writing queries, reading execution plans, adding indexes.
• Git workflows: branching, merge requests, resolving conflicts.
• Basic Linux and command-line skills.
• Good debugging skills with logs and stack traces.
• Clear written communication, especially for incident updates and review comments.
Good to have
• Docker, Kubernetes or any cloud platform (Azure preferred)
• CI/CD tools like Jenkins or GitLab
• Monitoring tools like Grafana
Why join us
• Hands-on experience with production systems for real clients
• Work across many technologies: backend, frontend, cloud and DevOps
• A new team, so your work will shape how it's built
Job Summary:
We are seeking a dedicated and skilled Technical Support Engineer with a strong background in Application Production Support. The ideal candidate will be responsible for ensuring the stability, reliability, and performance of our applications in a production environment. You will work closely with cross-functional teams to troubleshoot issues, implement solutions, and enhance the overall user experience.
Responsibilities:
- Provide expert technical support for application-related issues, ensuring timely resolution and minimal disruption to services.
- Monitor application performance and conduct regular health checks to identify potential issues before they impact users.
- Collaborate with development teams to understand application architecture and assist in troubleshooting complex problems.
- Document and maintain knowledge base articles for common issues and solutions to improve team efficiency.
- Participate in on-call rotations to provide after-hours support as needed.
- Implement and maintain monitoring tools to proactively identify and resolve application issues.
- Assist in the deployment of application updates and patches, ensuring minimal downtime.
- Work with stakeholders to gather requirements and provide feedback on application performance and user experience.
- Conduct root cause analysis for recurring issues and recommend preventive measures.
- Stay updated with industry trends and best practices in application support and management.
Mandatory Skills:
- Strong knowledge and experience in Application Production Support.
- Proficiency in troubleshooting and resolving application issues in a production environment.
- Familiarity with monitoring tools and techniques for application performance management.
- Experience with incident management processes and tools.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills, both verbal and written, to effectively interact with technical and non-technical stakeholders.
Preferred Skills:
- Experience with cloud-based applications and services.
- Knowledge of scripting languages (e.g., Python, Bash) for automation tasks.
- Familiarity with database management and SQL.
- Understanding of ITIL processes and best practices.
- Experience with Agile methodologies and working in a DevOps environment.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Relevant certifications in application support or IT service management are a plus.









