Visual Designer

Job Description

Job Description

Role: 5G NR L2 Lead

experience: 3-5 years

Skills Required:

• Hands-on experience in 5G NR L2 modules: RLC, MAC, Scheduler

• Strong programming in C/C++

• Good understanding of 3GPP specs (38.321,38.214,38.331)

• Excellent problem-solving and debugging skills

Job Title: Sales Executive Intern – Enterprise AI Software Pre-Sales

Sales Executive – Enterprise AI Software Pre-Sales

About IAI Solution:

At IAI Solution, we believe in a future where AI and human intelligence coexist in harmony, creating a world that is smarter, faster, and better. We are not just building AI; we are shaping a future where AI is a fundamental and positive force for businesses, societies, and the planet.

Role Overview:

We are seeking a Sales Executive with 1+ years of experience in B2B IT/Tech/AI/AI Solutions sales and pre-sales activities. This is a remote role with company-provided leads. The candidate will be responsible for driving enterprise AI software sales, conducting solution presentations, and collaborating with technical teams to craft client-focused proposals.

Key Responsibilities:

• Drive B2B enterprise pre sales for AI and solutions, managing the end-to-end sales and pre-sales cycle.

• Engage with potential clients (company-provided leads) to understand business pain points and propose AI-driven software solutions.

• Lead pre-sales activities, including product demonstrations, solution presentations, technical discussions, and proof-of-concept (POC) design.

• Collaborate with the AI and technical teams to design custom solutions and respond to RFPs/RFIs.

• Prepare business and technical proposals, pricing models, and solution roadmaps.

• Build and maintain strong relationships with C-level executives and key decision-makers in enterprise accounts.

• Track, manage, and report pipeline and pre-sales activities using CRM tools.

• Meet or exceed monthly and quarterly B2B sales targets.

Requirements:

• 1+ years of experience in B2B IT/Tech/AI/Solution sales and pre-sales.

• Proven track record in solution selling or enterprise-level software sales.

• Solid understanding of AI, Solution development , or cloud-based solutions and their business applications.

• Exceptional presentation, negotiation, and proposal writing skills.

• Experience with consultative and solution-oriented sales for mid to enterprise clients.

• Familiarity with CRM tools (HubSpot, Salesforce, etc.) and sales automation.

• Bachelor’s degree in IT, Business, Engineering, or a related field.

What We Offer:

• Competitive salary + attractive performance incentives.

• Fully remote, flexible work environment.

• Opportunity to work with cutting-edge AI products.

• Career growth with a fast-scaling AI consultancy.

• Exposure to global B2B enterprise clients .

Responsibilities 

Design, implementation and delivery of solutions.

Solving new problems and address any issues regarding the architecture and performance. 

Focused on understanding customer needs and anticipate the changing business and technology landscape. 

Collaborate with teams from various verticals within and outside the company.

Qualifications 

2-5 years of Software Engineering experience in Node.js and React. 

Proven experience in architecting performant, complex application on web or mobile applications. 

Knowledge of end to end Software development life cycle.

Ability to work individually or in teams and mentor new developers to the team.

Strong knowledge of computer science, algorithms and design patterns. 

A degree in Computer Science or related field, or equivalent industry experience.

Location: Chennai

Summary of the Position:

Job Purpose:    

Genesys is the global omnichannel customer experience and contact center solution leader. With over 4,500 successful customers, our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty. 

Genesys is embracing AI and Machine Learning in delivering AI-powered products like Predictive Routing, Chat bots, and Customer Journey management. The PS Data Scientist share a passion for AI & data working with global project teams and customers to extend data science services across Genesys solutions both on premise and in the cloud.

Join us and be a part of this journey as we write Customer Success stories with these products.

Location: (Chennai/Hyderabad/Bangalore)

WHAT YOU DO:

• Interface with business customers, gathering and understanding requirements

• Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results

• Define and utilize data intuition process to cleanse and verify the integrity of customer & Genesys data to be used for analysis

• Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes

• Build, improve, and provide ongoing optimization of high quality models

• Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues and feature requests. Continuous improvement in reporting, analysis, overall process.

• Visualize, present and demonstrate findings as required. Perform knowledge transfer to customer and internal teams.

• Communicate within the global community respecting cultural, language and time zone variations

• Demonstrate flexibility to adjust working hours to match customer and team interactions

ABOUT YOU:

• Bachelor’s / Master’s degree in quantitative field (e.g. Computer Science, Statistics, Engineering)

• 2-4 years of relevant experience in Data Science or Data Engineering

• 2+ years of hands-on experience performing statistical data analysis across large datasets writing highly optimized SQL queries and utilizing Python (NumPy, Pandas) or similar software (Primary)
• Expertise with major statistical & analytical software like (Python or R or SAS) - Primary
• Experience in Snowflake, Tableau, Elasticsearch, Kibana and real time analytics solution development will be major plus (Secondary)

• Should have the application development background of using any contact center product suites such as Genesys, Avaya, Cisco etc.

• Expertise with data modelling, data warehousing and ETL/ELT development

• Expertise with database solutions such as SQL, MongoDB, Redshift, Hadoop, Hive

• Proficiency with REST API, JSON, (AWS/AZURE/GCP) - Primary

• Experience in working and delivering projects independently. Ability to multi-task and context switch between projects and tasks

• Curiosity, passion, and drive for data queries, analysis, quality, models

• Excellent communication, initiative, and coordination skills with great attention to detail. Ability to explain and discuss complex topics with both experts and business leaders

How You Do It:

How You Think: Understands the business and takes a non-traditional approach to solving common problems. Willing to draw outside the lines and find new ways to make an impact on old problems.

How You Interact: Can easily build collaborative relationships that energize individuals, teams, and the company into action. You are a global thinker and can work across locations and time zones. You are an excellent communicator and listener, and can easily persuade to drive a vision and purpose.

How You Own It: You are a hands-on executor who can drive change and clearly communicate across all stakeholders.

How You Show Up: 

Embodies Genesys core cultural values and pushes to create an authentic employee experience. You are the type of person who can succeed through ambiguity, bringing clarity where there is no roadmap, who can re-set when a change in direction is needed without getting derailed or frustrated. You are authentic and in still the trust in others.

About Us

Genesys ® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Profile Description:

The job holder will work with developers and the IT staff to oversee the code releases, combining an understanding of both engineering and coding. From creating and implementing systems software to analyzing data to improve existing ones, a DevOps Engineer increases productivity in the workplace.

Key Responsibilities:

• Understanding customer requirements and project KPIs
• Implementing various development, testing, automation tools, and IT infrastructure
• Planning the team structure, activities, and involvement in project management activities.
• Managing stakeholders and external interfaces
• Setting up tools and required infrastructure
• Defining and setting development, test, release, update, and support processes for DevOps operation
• Have the technical skill to review, verify, and validate the software code developed in the project.
• Troubleshooting techniques and fixing the code bugs
• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Selecting and deploying appropriate CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
• Mentoring and guiding the team members 
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer

Job Description:

• Develop and execute recruiting plans
• Develop and track goals for the recruiting and hiring process
• Coordinate and implement college recruiting initiative.
• End to End recruitment cycle
• Handle recruitment activities from gathering the requisitions, sourcing, screening, interviews, offers, follow up till the candidate joins
• Handling full cycle of recruitment from requirement understanding to sourcing of candidates through in-house data base, using job portals, referrals.
• Network through industry contacts, association memberships, trade groups, social media, and employees
• Sourcing candidates through Job portals, social platforms and other relevant resources
• Crafting recruiting emails to attract passive candidates
• Posting the job requirements on different portals

• Following up on the interview process status
• Coordinating with the management on Profile feedbacks.
• Following up the candidate till joining.
• Maintaining Database and reporting to management.

Requirements:

• Familiarity with Applicant Tracking Systems and resume databases
• Experience with sourcing techniques
• Understanding of referral programs
• Good interpersonal skills along with good English communication ability