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Sales Executive

Sales Executive at Vinjoh Healthcare Pvt Ltd · Mumbai · 5 - 6 years · ₹3.6L - ₹4.8L / yr · Profitable · Posted 10 Dec 2025

Vinjoh Healthcare  Pvt Ltd 's logo

Sales Executive

Vinjoh Healthcare's profile picture
Posted by Vinjoh Healthcare
5 - 6 yrs
₹3.6L - ₹4.8L / yr
Mumbai
Skills
Communication Skills
Marketing
Vendor Management
Sales and operations planning
Microsoft Office

Organised appointments, meetings, and follow-ups with Doctors, Distributors, hospital/healthcare staff

2. Coordinate day-to-day sales operations, including tracking inquiries, managing documentation, and maintaining customer databases.

3. Support the identification of new business opportunities by preparing preliminary information, product details, and relevant documents for the sales team.

4. Facilitate communication between the company and healthcare professionals such as doctors, nurses, pharmacists, technicians, and clinicians.

5. Prepare and maintain sales reports, performance summaries, and monthly/weekly MIS data.

6. Assist in preparing Tenders, quotations, proposals, agreements, and contracts for new and existing distributors.

7. Updating statutory compliances as required by the company time to time

8. Ensure timely follow-ups with clients, distributors, and internal departments to maintain smooth sales operations.

9. Work closely with the Purchase, Accounts, and Dispatch teams to ensure timely execution of order processing and delivery.

10. Support payment tracking, expense records, and documentation related to sales activities.

11. Maintain strong customer relationships through regular communication and service coordination

12. Any other work pertaining to purchase or commercial activities will be intimated time to time

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Shubham Vishwakarma

Full Stack Developer - Averlon
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About Vinjoh Healthcare Pvt Ltd

Founded :
2003
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

N/A

Company social profiles

N/A

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Indrani Dutta
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calls
inbound
outbound
call

 

 

Job Title: Customer Service Representative – Healthcare – FEMALE

Location: Vasanthnagar, Bangalore (Female, Onsite, Full time)

Department: Customer Service

Reports To: Operations Manager

 

 

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

 

Summary

We are seeking a motivated, customer-focused professional to join Miror Therapeutics Pvt. Ltd. as a Customer Service Representative. The ideal candidate will be responsible for handling customer interactions, supporting patients, and promoting Miror’s healthcare products and services with empathy, efficiency, and professionalism.

Key Responsibilities

·       Handle inbound calls and make outbound calls to prospective and existing customers/patients to promote Miror’s healthcare products and services.

·       Provide accurate and detailed product information, address customer queries, and deliver high-quality service with empathy and understanding.

·       Communicate with customers through phone calls, WhatsApp, email, and SMS.

·       Execute and manage WhatsApp and email marketing activities.

·       Record, update, and maintain accurate customer information, interactions, and feedback in the system.

·       Follow up with customers to ensure satisfaction and support patient engagement.

·       Collaborate with internal teams to ensure smooth communication and customer experience.

 

Requirements

·       Bachelor’s degree in any discipline; candidates with healthcare-related qualifications or experience will be preferred.

·       3–5 years of experience in customer service, inbound/outbound calling roles; healthcare industry experience is highly desirable.

·       Strong verbal and written communication skills with persuasive ability.

·       Proficiency in MS Office and basic computer applications.

·       Customer-oriented mindset with strong problem-solving skills.

·       Ability to multitask and work in a fast-paced environment.

 

Key Skills

·       Customer Service Excellence

·       Healthcare Product Knowledge

·       Strong Communication & Relationship Management

·       Empathy, Patience, and Active Listening

·       Attention to Detail

·       Time Management

 

Why Join Us?

·       Work at the intersection of healthcare, community, and technology

·       Directly impact the lives of women across India and beyond

·       Flexible work environment and collaborative team

·       Opportunity to grow with a purpose-driven startup

 

How to reach me?

Connect with me on my LinkedIn

Check us out on – www.miror.in

 

Best Regards,

Indrani Dutta

Senior HR Manager

www.miror.in

 

 

Read more
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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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