Executive - Telesales

Bachelor’s Degree or equivalent degree in computer science

Min 1-3 years of experience in Python and backend technology

Development experience with programming languages like C/C++, Erlang, Elixir.

Experience in Python / Go Lang is a must

Experience in creating and dealing with REST API and socket technology

Working Knowledge of RabbitMQ and Kafka

Knowledge of both SQL and NoSQL databases along with Redis and elastic search.

Working knowledge of network communication, TCP, UDP, HTTP, etc

Roles and Responsibilities:        

Participate in the entire application lifecycle, focusing on coding and debugging

Write clean code to develop functional web applications

Troubleshoot and debug applications

Perform UI tests to optimize performance

Manage cutting-edge technologies to improve legacy applications

Collaborate with Front-end developers to integrate user-facing elements with server-side logic

Gather and address technical and design requirements

Provide training and support to internal teams

Build reusable code and libraries for future use

Liaise with developers, designers, and system administrators to identify new features

Follow emerging technologies

Optimizing multiple producers and multiple consumer system

Develop a Fault-tolerant application design.

Key Responsibilities

• Backend & API Engineering (60% Focus)
• Design and implement REST APIs and microservices for high-performance AI systems.
• Apply enterprise object-oriented programming best practices for secure, scalable backend services.
• Integrate AI-powered features with cloud-native architectures.
• Generative AI & LLM Development (40% Focus)
• Build LLM-powered features with the OpenAI API or other LLM APIs (reasoning and non-reasoning models, temperature tuning, version control).
• Implement retrieval-augmented generation (RAG).
• Apply advanced prompt engineering and model tuning techniques for optimized results.
• Deploy and manage solutions using Docker and secure integrations (e.g., SSO, Google Drive).

What We’re Looking For

• 10+ years of backend engineering experience (REST APIs, microservices, OO enterprise architecture).
• 3+ years of experience building AI/ML solutions (LLMs, RAG, OpenAI API).
• Strong hands-on Python expertise and object-oriented design patterns.
• Hands-on experience with Langchain, Lambda, Docker, and secure system integrations.
• Proven track record delivering production-ready, scalable applications.

About PrintStop Our vision is 'to transform the procurement processes of large enterprises and make happy and efficient workplaces' We are a 16-year-old bootstrapped company, profitable and growing year on year

with a team size of 120. We have carved our niche in the printing and corporate gifting industry with our products and technology-enabled platform solutions (Mandaala). We sell products that include:

1. printed products like business cards, brochures, standees, etc and

2. branded merchandise products: We have logo branding capabilities using technologies like Laser engraving, UV printing, embroidery, etc on 40+ product categories like apparel, bottles, pens, backpacks, etc

Mandaala by PrintStop is a SaaS-based platform for Enterprises and it automates the order-to-delivery workflows for branded merchandise, onboarding kits, stationery, marketing collateral, corporate gifts, and a lot more. Using Mandaala’s digital portals for specific products, large organizations automate the manual effort, eliminate errors in artworks, enable inbuilt approvals, and get complete visibility of spending, thus reducing the effort required by almost 80%. We serve 2 customer segments namely SMEs (to know more visit https://www.printstop.co.in/) and large Enterprises (to know more visit

https://www.mandaala.com/) like Dr. Reddys, Infosys, Tech M, HDFC Life, Deloitte We are an ISO 9001, ISO 27001 and a Great Place to Work Certified company. Our average employee tenure is 5 years. Our people love to grow with us :)

Role Enterprise Sales Manager

The primary responsibility of this role is to convert new customers for Mandaala (the Enterprise division). This typically involves researching and reaching out to prospective companies; pitching our products and solutions and converting them. (our target market is India's top 1000 companies). The role entails engaging with senior (VP and above) stakeholders in the HR, Admin, and Marketing departments of these companies.

Location Mumbai, Pune, Chennai, Hyderabad

Key Responsibilities :

1. Research prospects in target companies

2. Reach out to senior stakeholders using various methods such as emails, social media (LinkedIn), and calls to generate meetings

3. Present and pitch Printstop's products and solutions

4. Engage and build relations with key stakeholders to be able to convert and generate new business.

5. Upsell/cross-sell to penetrate the converted account to increase wallet share

6. Manage and keep the sales data updated in an accurate and timely manner in the CRM

7. Follow the sales processes and participate in ongoing sales and product training

Exposure to working in HRTech, B2B SaaS or gifting/printing company is a plus.

Skillsets:

Primary

1. Self-starter / Self-drive

2. Self Confidence (Senior stakeholder management)

3. Persuasion

4. Business Acumen: Understand customer - product - value proposition

5. Solution / Value-based selling

6. Executive Level Communication (spoken, verbal, listening)

7. Strong attention to detail

8. Strong project/task management

9. Strong time management skills with the ability to multitask

Secondary

1. Negotiation skills

2. Using sales tools, AI & CRM

3. Presentation skills

About the role

As a UX designer, you will work with folks in the product team to envisage the end-user experience for various financial services products in a competitive space to bring an engaging and delightful customer experience. You will use market analysis, customer feedback, and insights from data to iteratively refine the design and achieve excellence. As an early member of this team, you’ll also have the opportunity to define the UX guidelines, design language, and information architecture for various products across the organization.

What will you do if you join us?

• Develop mockups for our development and design team
• Coordinate with the UI design team on issues like navigation, page routing, product page design, and more
• Conduct competitive analyses of other websites & apps that operate in the same space
• Conduct usability tests on each independent type of page on the website and create a report showcasing your findings
• Prepare customer analyses based on our target demographic and initial transactions
• Participate in creating a content development strategy

You should have

• Bachelor’s Degree in Computer Design, Development, or Engineering required
• Proficiency in design tools such as InDesign, Illustrator, or Figma
• Understanding of the B2B2C marketplace and the functions of the Fintech market
• Experience preparing detailed competitive and consumer analyses

You'll be involved in the entire product lifecycle including the design, development, deployment, and maintenance of new and existing features. You'll also produce detailed specifications. Your code will be written in a timely and scalable way all while ensuring strong optimization.

• Develop in CRM as per the client and customer requirement
• Develop API integration with banks and NBFc to to transfer specific data.
• Well, understanding of Apache/Nginx servers.
• Well-knowledgeable of GIT.
• Experience working on PostgreSQL databases.
• Experience working in an Agile environment.
• Excellent developer who can interact effectively with businesses to understand product requirements and translate them into scalable and flexible Solutions.
• Work well within a team, take initiative and have clear communication. Ability to communicate challenges and solutions clearly within a team of people.
• Worked with AWS, or other major cloud vendors.
• Some exposure in working with databases, preferably postgres, sql.

• 3-6 years of hands-on
• Experience in Java 
• Experience in Scripting using technologies like Selenium or Puppeteer
• Working Knowledge in Web App Technologies (HTML, CSS, JavaScript, jQuery) 
• Competence in Linux platform
• Having knowledge of XPath, Regex 
• Familiarity in Maven,
• Familiarity in Maven Git 
• Familiarity with Continuous Integration tools
• Familiarity of (Jenkins etc) 
• Familiarity in Unit Testing
• Familiarity in Junit
• Aggregation Engineer (scripting)
• Good Communication
• Must have worked on Agile projects
• Should have exposure on product-based projects
• Candidates have interest learn /Adapt new technologies
• Candidates should be ready to WFO post-pandemic (Bangalore location

• Need to develop the new script using Perl  & Python
• Need to analyse the existing script and do new changes
• Need to interact with QA team, Deployment team
• Need to interact with in-house and external customers
• Need to interact with internal team members for integrated development
• Need to have good communication skills within the team members

Skills required:

• Need to have experience in developing projects using PERL and Python
• Familiarity in Unix/Linux development environments and tools including
• scripting and  process management
• Need to have experience in database(Mysql) concepts
• Need to have a experience in Elastic Search
• Have a knowledge in Git,Svn commands
• Need to have experience in implementing OOPS concepts
• Need to have a experience in XML functionality (read,create.,etc)
• Have a knowledge in creating a csv,xlsx files, json format
• Need to have a experience in PDF Functionality & FTP,SFTP Modules
• Need experience in unit testing
• Develop best practices to ensure coding efficiency and quality
• Experience in test driven development and Agile methodologies

Preference of Educational background:

• B.E

Preference of Professional background:

• Experience in handling  modules
• Experience in  PERL,Python,Mysql,Linux,Elastic search,Xml,PDF,FTP functionality