Executive - Telesales

We are seeking a skilled Laravel Software Engineer to join our team. The successful candidate will be responsible for designing, developing, and maintaining software programs using Laravel and related technologies. The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.

Role Description

• Design, develop, and maintain software programs using Laravel, MySQL and other related technologies.
• Write clean, efficient, and well-documented code.
• Troubleshoot and debug software issues.
• Ensure compliance with industry best practices and standards.
• Collaborate with cross-functional teams to deliver high-quality software solutions.
• Contribute to the development of software architecture, design, and infrastructure.
• Implement and maintain security protocols and procedures

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Qualifications

• Strong experience with Laravel and related technologies such as PHPl, MySQL
• Experience with front-end technologies such as Vue.js
• Strong understanding of Agile development methodologies.
• Experience with database technologies such as MySQL
• Strong analytical and problem-solving skills.
• Good verbal and written communication skills.
• Ability to work effectively in a team environment.
• B-Tech in Computer Science, Engineering or a related field.

We offer a competitive salary, benefits package, and an exciting and innovative work environment. If you have a passion for software development and are excited about working on cutting-edge technologies, please apply today.

Key Skills/ Knowledge:

• Experience with React or any JS frontend frameworks
• Experience with, HTML5, CSS3 and CSS pre-processor like SASS or LESS.
• Proficient in JavaScript, including DOM manipulation
• Understanding of React and its core principles
• Experience with React workflows (such as Redux)
• Familiarity with the newer specification of JavaScript (ES6 or newer)
• Experience working with JSON
• Experience building accessibility compliant web applications
• Familiarity with code versioning tools (git)
• Familiarity with browser testing and debugging
• Familiarity with unit testing
• Experience working in an Agile environment
• Ability to understand business requirements and translate them into technical requirements

About Us:

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.

Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.

Position Overview:

We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.

Key Skills:

• 5+ years of experience in an IT services / Software product company with B2B SAAS implementation. 
• Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
• Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
• In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
• Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
• Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
• Analytical and problem-solving skills to identify and address project risks and issues proactively.
• Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.

Key Responsibilities:

1. Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
2. Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
3. Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
4. Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
5. Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
6. Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
7. Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
8. Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
9. Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
10. Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.

• Collaborate with engineering, design and product teams to build and ship new features.
• Seeing through a project from conception to finished product using Agile methodologies.
• Maintain and improve web applications. Optimize applications for maximum speed
• Design mobile-based features
• Self-contribution & able to manage and execute work through team members.
• Developing features to enhance the user experience.
• Create quality mockups and prototypes
• Translate application storyboards and use cases into functional applications.
• Create proof of concepts to demonstrate feasibility of proposed solution
• Continuously discover, evaluate and learn new technologies to stay at the forefront of technology innovation
• Write good quality, modular, reusable, well documented, unit-tested code.

SF developer with PD1 certification 

                     Apex, Lightening, LWC

                     Must have experience in developing , supporting service cloud

About the Company:

• Founded in 2005 as a platform for building IT Solutions.
• Nourtek develops custom software and applications for websites, desktops, and mobile devices.
• Product based Multi-National Company (MNC) that strives to cultivate and spur a work environment that is one of the most challenging, career advancing, yet comfortable, friendly, safe and diverse with a family like atmosphere that supports professional and personal growth within and out of the company.
• Headquartered in Dallas, USA with offices in India.
• An expert team of 60+ work-focused engineers.
• Known for its culture and healthy work-life balance with a 5-day work schedule.
• Periodic sessions with expert’s professional as well as personal growth.
• We incorporate state-of-the-art technologies and tools in our services and solutions.
• Having multiple products in Insurance Domain.

 Job responsibilities:  

• We are looking for a 5+ iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers.
• Primary focus will be development of iOS applications and their integration with back-end services.
• You will be working alongside other engineers and developers working on different layers of the infrastructure.
• Having a skill like commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.
• Design and build applications for the iOS platform.
• Ensure the performance, quality, and responsiveness of applications.
• Collaborate with a team to define, design, and ship new features.
• Identify and correct bottlenecks and fix bugs.
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Help maintain code quality, organization, and automatization.
• Have published one or more iOS apps in the app store.
• A deep familiarity with Objective-C and Cocoa Touch
• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text.
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle.
• Proficient understanding of code versioning tools like GitHub, firebase and Xcode so on.

 Personal Attributes

• A passion for continuous improvement.
• Candidate should be a team player and excellent communicator.
• Strong interpersonal, problem solving, and organizational skills.
• Self-motivated, quick learner who can manage multiple projects with minimal direction.
• Be a self-driven individual with the go-getter attitude.
• Excellent troubleshooting and communication skills
• Attention to detail

Benefits:

• Open Door working Culture,
• 5 days working,
• Internal Growth opportunities,
• Rewards & Recognitions,
• Sports Activities,
• Events & Celebration,
• Handsome Perks,
• Very good Referral Bonus,
• Medical Insurance.

Shift Timing: 11 am to 8 pm (May very on project Demand)

Ahmedabad Location: Shapath 4, Opp. Karanavati Club, S.G. Highway, Ahmedabad.

Company Website:  http://www.nourtek.com/" target="_blank">http://www.nourtek.com/

we are in transition with new website launch so sharing a new website link as well: http://www.injala.com/#page0" target="_blank">http://www.injala.com/#page0 

Looking for Java Developers with hands on experience in 

Core Java – Java 8, Multithreading

Spring

Spring Boot

Microservices

Web Services(REST/SOAP)

Nice to have MQ or Kafka experience