Executive - Telesales

Job Description:

As a developer in the chatbot team you’ll be responsible for expanding the scope of AERIN (Aertrip’s Chatbot) to handle all types of travel queries in a scalable and efficient manner. You will need to make AERIN as robust as possible and strive towards 100% accuracy. You should be able to design, develop, test and roll out new features quickly. You should be ready to tackle open-ended problems and build solutions for them.

Preferred qualifications & experience:

1. Bachelor’s degree in Computer Science or equivalent experience.
2. 1 or more years of work experience in the tech industry.
3. Experience with NLP solutions.
4. Experience with chatbot frameworks like RASA, DialogFlow is a bonus.
5. Experience with spacy, nltk and other ML libraries.
6. Familiarity with version control tools like Gitlab.
7. Experience in object oriented design and programming.
8. Sound programming skills to write algorithms for text analysis and context understanding.

Preferred Skills & Abilities:

1. Should be able to write clean and manageable code.
2. Passion for innovation.
3. Out of the box thinking.
4. Should be able to understand both the tech and business aspects of a system.
5. Should be able to meet deadlines.
6. Should be able to work in a collaborative environment.
7. Should be able to work independently in small teams.

Position: Sales Engineer

Location: Hyderabad and nearby areas (Field work required)

Reporting Office: Quarterly visit to Head Office – Mumbai

Company Profile

A reputed international organization with over a decade of experience in research, development, manufacturing, and marketing of wear-resistant solutions for a wide range of industries. The company caters to leading clients across Power, Steel, Mining, and Cement sectors in India and overseas, with strong global associations in the UAE, South Africa, and the USA.

Job Responsibilities

• Achieve assigned sales targets for company products.
• Develop business by interacting with customers at corporate and site levels.
• Conduct presentations and product demonstrations at customer sites for promotion and technical discussions.
• Handle technical and commercial aspects of customer inquiries.
• Ensure timely resolution of customer complaints and quality issues.
• Formulate and execute short-term and long-term marketing goals.
• Prepare and submit regular reports on marketing and field activities.
• Willingness to travel frequently and relocate within India as per business requirements.
• Coordinate with the internal team to ensure smooth execution of customer requirements.

Desired Candidate Profile

• Experience: 1–3 years of sales experience in Power / Steel / Cement / Mining industries.
• Industry Knowledge: Must have working experience or strong understanding of the Power industry.
• Education: B.E./B.Tech/Diploma in Mechanical Engineering (mandatory).
• Skills:
• Strong communication in English and Hindi (knowledge of Tamil/Telugu preferred).
• Good presentation, negotiation, and interpersonal skills.
• Proven record of achieving sales targets and handling clients independently.
• Team handling experience will be an added advantage.

Work Schedule

• Working Days: Monday to Friday (9:30 AM – 6:00 PM)
• Saturday: Half Day

We are looking for a talented UI Designer to create amazing user experiences. The ideal candidate should have an eye for clean and artful design, possess superior UI skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.

Responsibilities

• Execute all visual design stages from concept to final hand-off to engineering
• Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks
• Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
• Present and defend designs and key milestone deliverables to peers and executive level stakeholders
• Conduct user research and evaluate user feedback
• Establish and promote design guidelines, best practices and standards

• Provide hands on technical support and post-mortem root cause analysis using ITIL standards of Incident Management, Service Request fulfillment, Change Management, Knowledge Management, and Problem Management.
• Actively address and work on user and system tickets in the Service Now ticketing application. Create and implement change tickets for enhancements, new monitoring, and assisting development groups.
• Create, test, and implement Non-Functional Requirements (NFR) for current and new applications.
• Build up technical subject matter expertise on the applications being supported including business flows, application architecture, and hardware configuration. Maintain documentation, knowledge articles, and runbooks.

• Conduct real time monitoring to ensure application OLA/SLAs are achieved and maximum application availability (up time) using an array of monitoring tools.
• Assist in the process to approve application code releases change tickets as well as tasks assigned to the support team to perform and validate the associated implementation plan.
• Approach support with a proactive attitude, desire to seek root cause, in-depth analysis and triage, and strive to reduce inefficiencies and manual efforts.

Job description

DCT is looking for an experienced Drupal Frontend Developer who can deliver stunning visual solutions for Drupal web pages. Will work on international and local projects as well.

Responsibilities

• Develop and test Drupal site builds and themes
• Support existing Drupal websites and themes
• Perform code reviews
• Cooperate with UX/UI designers and backend developers
• Working together with a project team in an agile way
• Staying up to date with new trends in web development

Requirements

• Strong Drupal site building experience
• Experience with a wide range of Drupal modules and themes, as well as frontend frameworks
• Strong HTML5, SASS and JavaScript knowledge
• Familiarity with PHP and twig
• Ability to understand requirements and quickly identify changes to the project scope
• Understanding of common git-based development workflows and code management
• Motivation to step outside of your comfort zone and learn new technologies and systems
• At least strong intermediate English (B2)
• 3+ years of experience

Advantages

• Familiarity with PatternLab
• Experience with Drupal 8 Theming
• Understanding of frontend performance issues facing high traffic Drupal sites
• Frontend related open-source contributions
• Drupal 8 Frontend Developer or Sitebuilder certification

We are looking for a talented and competitive Sales Development Representative that thrives in a vibrant and dynamic sales environment with the below-mentioned required skill sets: 

• Good experience Inside B2B Sales 
• Good experience selling cloud-based solutions or cloud products (but not Azure & Microsoft Cloud) 
• Must have good experience in B2B sales, Cold-Calling, and lead generation 
• Must have past work experience in Saas-based companies. 

• Candidates worked in a Startup company must have at least 2+ yrs of experience in sales business development 
• Good communication skills 
• Candidates from Bangalore, Delhi, Haryana, Mumbai, Pune etc., and those who are willing to relocate to those locations are welcome 

If you are interested, you can revert back to this posting.

•  Expertise in implementing and managing Devops CI/CD pipeline. ( either using Jenkins or Azure DevOps ) 
• At least one AWS or Azure Certification
• Terraform Scripting
•  Hands-on experience with git and source code management and release management.
• Experience in DevOps automation tools. And Very well versed with DevOps principles and the Agile Frameworks.
• Working knowledge of scripting using shell, Python, Gradle, Yaml, Ansible or puppet or chef.
• Working knowledge of build systems for various technologies like npm, maven etc. 
• Experience and good understanding in any of Cloud platforms like AWS, Azure or Google cloud.
• Hands on Knowledge of Docker and Kubernetes is required.
• Proficient in troubleshooting skills with proven abilities in resolving complex technical issues. Experience with working with ticketing tools (Jira & Service now)
• A programming language like Java, Go , NodeJS is a nice to have.

• Work Permit for United Kingdom ( tier 2 visa ) total duration of visa will be 5 years ( first 2 years and then 3 year extension) 
• At the end of the 5 years you will be eligible for British Citizenship by applying for Indefinite leave to remain in the UK
• Learn new technologies - We won’t ever expect you to do the same thing day in day out; we want to
• give you the chance to explore the latest techniques to solve challenging technical problems and help
• you become the best developer you can be.
• Join a growing agile team that are consistently delivering.
• Technical Development Program