Sales Executive

Job Title: Tech Support Executive 

Location: Bengaluru (On-site) ONLY LOCAL CANDIDATE

Job Overview 

We are seeking a dependable and proactive Tech Support Executive to handle day-to-day 

IT and technical support across the office. The candidate will be responsible for providing 

prompt assistance to all employees for system and network issues, and dedicated mobile 

and gadget support to the management team. 

This role requires strong technical skills, good communication, and a hands-on approach to 

resolving technical problems efficiently. 

Key Responsibilities 

Office IT Support: 

● Provide day-to-day technical assistance to employees for desktops, laptops, printers, 

Wi-Fi, and related peripherals. 

● Install, configure, and troubleshoot software, hardware, and operating systems 

(Windows/macOS). 

● Manage network connectivity, internet issues, and ensure stable Wi-Fi across office 

premises. 

● Handle setup of new employee systems and manage user accounts (emails, access 

permissions, etc.). 

● Maintain IT inventory — systems, accessories, and licenses. 

● Coordinate with external vendors for repair, maintenance, or warranty-related 

support. 

● Ensure data security, antivirus updates, and routine system backups. 

Management Device & Gadget Support: 

● Provide exclusive support for management’s mobile phones, tablets, laptops, and 

other smart gadgets. 

● Manage configuration, app installation, and syncing of business accounts (Google 

Workspace, Microsoft 365, etc.). 

● Troubleshoot issues with mobile connectivity, app crashes, or synchronization. 

● Coordinate with telecom providers for SIM, eSIM, or data plan issues. 

● Ensure proper backup, security, and privacy compliance on management devices. 

● Support during travel, meetings, and online calls to ensure smooth communication 

and connectivity. 

Required Skills & Qualifications 

● Diploma/Degree in Computer Science, Information Technology, or related field. 

● 1–3 years of experience in IT or technical support roles. 

● Strong knowledge of Windows/macOS, Android, and iOS platforms. 

● Understanding of network setup, Wi-Fi routers, and common connectivity 

troubleshooting. 

● Familiar with Google Workspace, Microsoft Office, and business communication 

apps. 

● Good communication and interpersonal skills. 

● Ability to manage multiple support tasks and respond promptly to management 

requests. 

Preferred Skills (Good to Have) 

● Experience in supporting senior executives or management-level users. 

● Knowledge of system security, backup protocols, and remote access tools. 

● Familiarity with asset tracking or helpdesk ticketing systems. 

Key Responsibilities:

1.      Candidate Sourcing:

o   Utilize various sourcing methods (job portals, social media, networking) to identify potential candidates.

o   Assist in building a talent pipeline for current and future hiring needs.

2.      Screening and Shortlisting:

o   Review resumes and applications to ensure they meet job requirements.

o   Conduct initial phone screenings to assess candidate suitability.

3.      Coordination:

o   Schedule interviews and assessments, ensuring a smooth and efficient recruitment process.

o   Communicate with candidates and hiring managers to coordinate interview logistics.

4.      Interview Support:

o   Participate in interviews and assessments, gaining exposure to interview techniques and evaluation criteria.

o   Provide feedback to candidates and assist in maintaining positive candidate experience.

5.      Documentation:

o   Maintain accurate and up-to-date records of new joiners through KYC

o   Verify the document submitted by the new joiners.

6.      Market Research:

o   Stay informed about industry trends and best practices in recruitment.

o   Contribute to the development of innovative recruitment strategies.

Benefits:

·        Mentorship from experienced HR professionals.

·        Exposure to a dynamic and fast-paced work environment.

·        Opportunity to build a professional network in the HR and recruitment field.

·        Potential for a full-time position upon successful completion of the internship.

Preferred candidate profile

Qualifications:

·        Currently pursuing a Bachelor's or Master’s degree in Human Resources, Business Administration, or a related field.

·        Strong communication skills, both written and verbal.

·        Detail-oriented with excellent organizational skills.

·        Ability to work collaboratively in a team environment.

·        Familiarity with basic HR concepts and recruitment processes.

Shift Timings: - 1pm to 10pm

Working Days: - Mon – Fri

Stipend – Rs.5000/-

Location – ITPP, Kharadi - Pune

• A Consultant needs to understand and can implement the best Business Processes to adopt new SAP S/4 HANA system by designing appropriate solutions, supporting the customers business processes as part of the overall SAP Global program.
• To be a single point of contact from SAP IT team for effectively and efficiently managing the VMS process for our business.
• To lead the SAP VMS Solution Design sessions (POC’s) with the business and technical teams leveraging SAP best practices and industry templates, provide inputs to the technical development team for RICEFW and Data Migration, manage Cutover activities, Testing and End User Training.
• To configure, document, and maintain the relevant functions for Vehicle Management System in SAP S/4HANA including but not limited to: Enterprise Structure, Action Matrix, Variant Configuration, Complex Pricing, Procurement, Inbound and Outbound Delivery, Returns, Warranty Management (WTY), Invoicing, Integration with other SAP modules such as FI, SD, MM, CS and external systems, Dealer portals, etc.
• To manage Production Support and troubleshoot the issues in live system by engaging appropriate internal and external stakeholders.
• To provide quick resolution of the problems ensuring minimal downtime to the business and adhering to the change control process of the organization.
• To manage internal functional team, external team, and Integration partners to effectively manage project and support activities, deliverables, risks, timelines, and quality

• Inside Sales, Lead Generation Executive
• Email marketing/Cold calling, 1-2 years of experience
• International sales experience preferred
• Relevant IT/ERP sales Experience

• Coordinating the involvement of additional departments (cross functional), including sales, customer service and management resources if necessary, in order to meet partner performance objectives and partners’ expectations
• Meeting assigned targets for profitable sales volume and strategic objectives in the partner accounts
• Proactively assessing, clarifying, and validating partner needs on an ongoing basis
• Identifying, advising and assisting in implementing new or improved products, processes and procedures
• Leading solution development efforts that best address merchant and partner needs, while coordinating the involvement of all necessary departments
• Identifying key new partners and securing the relationship
• Taking care of all commercial and contractual negotiations with the partners
• Closing partnership agreements while properly balancing company goals, speed, and economic potential in delivering actual results
• Ensuring efficient and effective boarding and implementation of new partners, working closely with the partner’s sales and technical organization
• Taking designated targets for new accounts and getting them added to the pool target to deliver in the planned and promised timelines
• Preparing weekly, monthly, and quarterly report of performance and presenting it to the Vertical Head

Desired Candidate Profile

• MBA with Minimum 3 yrs+ proven track record in partner relationship management or Key Accounts Management
• Alliance or Lending experience is a plus
• Ability to articulate complex issues clearly to partners, management and internal departments
• Continuous learning mentality and eagerness to challenge/ improve current processes
• Creative and strategic thinking with problem solving attitude
• Strong sales orientation – driven by results – and commercial awareness
• Self-motivation and ability to handle stressful situations and failure
• Good initiatives on getting leads and partner
• Excellent MS Excel skills and confidence in timely reporting
• Excellent communications with superior written, verbal, presentation and interpersonal skills    

JD For Website CMS SME: Location Mumbai Sanpada – Upto 20 LPA

Job Requirements:

Bachelor’s degree in Digital Marketing, Computer Science, or a relevant field

3+ years of experience in a content management position

Advanced knowledge of Oracle CMS

Advanced knowledge of SEO

Strong communication and project management skills

Responsibilities:

Manage our website Oracle CMS

Optimize on the CMS Design and Architecture

Upload content on our website

Optimize existing content to meet the latest trends in SEO

Ensure content publishing is on schedule

Add trackers to all web pages

Suggest improvements to content publishing and strategy in general

Organize, write, and revise content

Get content approved within your department

Update and edit Web pages in the Content Management System (CMS)

Be trained and updated on the current technologies on CMS system

Act as a liaison between your department and WTS

Determine other access to the CMS within your department

Work with WTS staff on issues requiring further support

Communicate any maintenance, changes, or downtime to department

Evaluate, track, and report analytics for our site

Attend CMS User Group Meetings