Sales Executive

Job Title: AI/ML Engineer (LLMs, RAG & Agent Systems)

Location: Bangalore, India (On-site)

Type: Full-time

About the Role

As an AI/ML Engineer, you’ll be part of a small, fast-moving team focused on developing LLM-powered agentic systems that drive our next generation of AI products.

You’ll work on designing, implementing, and optimizing pipelines involving retrieval-augmented generation (RAG), multi-agent coordination, and tool-using AI systems.

Responsibilities

• Design and implement components for LLM-based systems (retrievers, planners, memory, evaluators).
• Build and maintain RAG pipelines using vector databases and embedding models.
• Experiment with reasoning frameworks like ReAct, Tree of Thought, and Reflexion.
• Collaborate with backend and infra teams to deploy and optimize agentic applications.
• Research and experiment with open-source LLM frameworks to identify best-fit architectures.
• Contribute to internal tools for evaluation, benchmarking, and scaling AI agents.

Required Skills

• Strong foundation in ML/DL theory and implementation (PyTorch preferred).
• Understanding of transformer architectures, embeddings, and LLM mechanics.
• Practical exposure to prompt engineering, tool calling, and structured output design.
• Experience in Python, Git/GitHub, and data processing pipelines.
• Familiarity with RAG systems, vector databases, and API-based model inference.
• Ability to write clean, modular, and reproducible code.

Preferred Skills

• Experience with LangChain, LangGraph, Autogen, or CrewAI.
• Hands-on with Hugging Face ecosystem (transformers, datasets, etc.).
• Working knowledge of Redis, PostgreSQL, or MongoDB.
• Experience with Docker and deployment workflows.
• Familiarity with OpenAI, Anthropic, vLLM, or Ollama inference APIs.
• Exposure to MLOps concepts like CI/CD, model versioning, or cloud (AWS/GCP/Azure).

What We Value

• Deep understanding of core principles over surface-level familiarity with tools.
• Ability to think like a researcher and execute like an engineer.
• Collaborative mindset, building together, learning together.

Background:

· Bachelor’s Degree: In Computer Science, Information Technology, or a related field.

· 5+ years of experience as a NetSuite Administrator/Developer in a relevant industry

· Previous experience and ability to gather business requirements and effectively implement an ERP, CRM, & PSA solutions

· Previous industry/functional experience in Financials, Accounting, Manufacturing, Software, Wholesale Distribution, Services, Retail, Enterprise, General Business

Sales Development Team Lead

Location: Ahmedabad (US Night Shift)

Department: Sales Development Operations

Reports To:Manager / Senior Manager

About our Client

They are a trusted growth partner to over 250 global enterprises, delivering high- impact marketing and sales development solutions. Our clients span industries such as Technology, Software, Retail, BFSI, Healthcare, and more. They specialize in lead generation, data intelligence, and campaign execution for B2B organizations—empowering their global sales and marketing teams with precision and scale.

About the Role

As a Sales Development Team Lead, you’ll play a hands-on role in guiding a team of Sales Development Representatives (SDRs) to meet and exceed their daily and weekly goals. This role is ideal for someone who is passionate about coaching, performance management, and operational excellence. You’ll be responsible for overseeing the day-to-day execution of sales outreach campaigns, ensuring quality standards are met, and supporting your team with the tools, training, and motivation they need to succeed.

You’ll work closely with Program Managers and other stakeholders to align campaign objectives, monitor progress, and provide feedback that helps improve both individual and team performance. This is a great opportunity for someone looking to step into a leadership role with direct impact on team outcomes and client success.

Key Responsibilities

·        Inspire and lead a team of SDRs by setting clear goals, providing real-time coaching, and celebrating wins—big and small.

·        Own campaign success by tracking daily performance metrics, identifying trends, and proactively addressing challenges to keep momentum strong.

·        Collaborate cross-functionally with Program, Operations Managers, Sales, and Customer Success teams to align on campaign goals and deliverables.

·        Drive continuous improvement by conducting regular performance reviews, creating personalized scorecards, and implementing targeted development plans.

·        Champion quality and compliance by monitoring calls, ensuring adherence to standards, and reinforcing best practices across the team.

·        Be the go-to expert for campaign knowledge—supporting SDRs with call strategies, objection handling, and product insights.

·        Streamline operations by managing team logistics such as attendance, shift planning, and lead allocation with precision.

·        Foster a positive team culture that values transparency, accountability, and professional growth.

Required Qualifications

·        Minimum 3–5 years of experience in US B2B sales development, inside sales, or business development, with at least 1–2 years in a team lead or supervisory role.

·        Demonstrated success in managing SDR teams and consistently meeting or exceeding lead generation targets.

·        Proficiency in CRM and sales engagement platforms such as Salesforce, Outreach, HubSpot, or similar tools.

·        Experience with sales performance analytics and the ability to translate data into actionable insights.

·        Excellent coaching and mentoring skills, with a track record of developing underperformers into consistent contributors.

·        Strong verbal and written communication skills, with the ability to influence across levels and functions.

·        Highly organized with the ability to prioritize and manage multiple campaigns and team needs simultaneously.

·        Familiarity with call quality assurance standards, compliance protocols, and performance improvement planning.

·        Bachelor’s degree in business, Marketing, Communications, or a related field preferred; relevant certifications are a plus.

Based on experience, developers will be involved in building different elements of an online music app. Urgent requirement, immediate hiring will be done.

• Plan, manage, implement, support and/or monitor SAP integration solutions and middleware for on-premise, cloud or hybrid scenarios
• Plan and conduct customer workshops, design and build integrations and interfaces, create plans for data Integration and Unit testing
• Communicating effectively with project team members at different technical knowledge levels and often remotely across diverse geographical locations
• Identify test data for unit testing, integration testing and user acceptance, working with client's functional consultants for validation of test results
• Build relationships with your clients to help Accenture become the go-to partner for SAP data integration and interfaces
• Manages small-medium sized teams and/or work efforts at a client

• Gathering project requirements from customers and supporting their requests.
• Creating project estimates and scoping the solution based on clients’ requirements.
• Delivery on key project milestones in line with project Plan/ Budget.
• Establishing individual project plans and working with the team in prioritizing production schedules.
• Communication of milestones with the team and to clients via scheduled work-in-progress meetings
• Designing and documenting product requirements.
• Possess good analytical skills - detail-orientemd
• Be familiar with Microsoft applications and working knowledge of MS Excel
• Knowledge of MIS Reports & Dashboards
• Maintaining strong customer relationships with a positive, can-do attitude

Technical Manager

Who we are?

At Edge, we believe simplifying employee data will help large corporates solve sub-optimal talent management problems. This data is more critical after the pandemic, as managing a remote workforce has shifted from optional to essential.

We have spent our last eight years understanding the workforce from the IT and BFSI industries. We have used this employee data to create a sophisticated intelligence. This brain behind our AI-based products is called EdGE graph™. We have used 11 million job descriptions and more than 30 million profiles to build the graph.

Our products like Pathfinder, Recruit and Mobility are deployed in IT companies like Wipro, HCL, UST Global, etc. and help them upskill, invest, and maintain their existing people. It has helped organisations improve their workforce availability, billing, allocations and drive straight bottom-line impacts. The new order of talent decisions helps us define, identify, and plan for a future-ready workforce.

We build end-to-end talent management products for organisations so that they have a 360-degree view of their talent supply chain. This helps them make informed talent decisions efficiently and build an intelligent workforce.

We built Edge Networks in 2012 in an apartment in Bangalore and soon, were supported by the National Skill Development Corporation of India (NSDC). We are a part of the NASSCOM Product Council and have been recognized by Gartner, Deloitte, Equidam, NVIDIA, Amazon as an innovative tech HR startup in various titles.

At Edge, we understand that modern companies that put the employees at the center of their workings, backed with data, will make their organisation productive. This is how we, at Edge, use tech for good.

Role: Technical Manager

As a Technical Manager, you will be responsible to ensure that your team performs within set technical guidelines by providing or co-authoring standard operating procedures. For this role, technical function weightage will be 60% and project management function weightage will be 40%.

Traits that you have

A team player – I know we only win if we all win. I recognise and value the different perspectives and skills my squad mates bring. It is not about being a hero but jumping in and contributing to the successful delivery of our mission.

An excellent communicator – I know and understand the importance of clear, on-time communication. My spoken and written communication skills stand out for clarity and conciseness.  

The customer’s biggest fan – I demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes.

A collaboration champion – I work closely with my colleagues to ensure alignment and champion the sharing of learning across teams.

Comfortable being uncomfortable – I am comfortable with uncertainty. I have the ability to effectively manage myself through ambiguity by making meaning, building relationships and creating clarity with my peers.

Continuous improvement junkie – I constructively challenge the status quo, I look for better ways of doing things and passionately advocate continuous improvement.

Committed to my own and others’ growth – I strive to stretch and grow myself and others by identifying my own development areas, seeking feedback, and providing feedback to others to help them learn and grow every day.

A problem solver – I am energised by tackling complex problems. I use my critical thinking, network, skills, knowledge, and available data to drive better outcomes for our customers and the product.

Commercially and Tech curious – I have a wide-angle lens. I am curious about what is happening in the external market and in emerging trends and innovations (technological and otherwise) and how we use this information to better inform our decisions and actions.

Risk savvy – I build sustainable solutions that protect stakeholders and customers and proactively address risks by role-modelling improvements in the product’s overall risk and control environment.

Responsibilities:

Project Management role details:

• Lead a team of 5-10 software engineers.
• Create, own the software delivery schedules and software deliverables.
• Track and ensure completion of tasks on time by team members.
• Own the quality of delivered software and ensure thorough testing is done during software development.
• Provide project metrics and status reports using pre-established process.
• Ensure smooth functioning of team, mentor team members, growth of team members.
• Hold project status meetings and publish weekly status reports.
• Provide feedback and data for Annual Appraisal process of team members.
• Create or modify processes to ensure efficient running of projects.

Technical role details:

• Understand product requirements clearly and translate into User stories, Sprints.
• Track project status in JIRA and bring high visibility into project status.
• Provide technical guidance to team members when difficult problems are met e.g evaluating alternative approaches, optimizing software, troubleshooting live issues.
• Review code, merge into production branches, resolve conflicts considering common code base guidelines.
• Interface with product, data science teams independently and arrange for required support for the development team. Understand and clear blockages faced by developers.
• Coordinate with DevOps team, plan and arrange for infra requirements deployments.
• Plan sprints, releases, allocate resources, and track sprint execution on a day-to-day basis.
• Ensure project documentation is captured and updated regularly.

Role Skills:

• General requirements
  • Should have 10+ years of total experience in software development and project management functions put together.
  • Have minimum people management experience for 2 or more years handling team size of 5 or more team members.
  • Strong experience across various stages of software development lifecycle involving requirements gathering, software design, coding, testing, deployment, and maintenance.
  • Should be a strong team player.
  • Strong experience with project management tools JIRA knowledge is a plus.
  • Good understanding of agile methodologies preferably Scrum.

• Technical requirements
  • Create release delivery schedules and make delivery time estimates.
  • Understand technical requirements and software design in a detailed manner to plan for features, validate schedules and estimates.
  • Good working knowledge of Python, Java, or any enterprise grade languages.
  • Good knowledge in RDBMS or NOSQL databases.
  • Good understanding of GIT and best practices of SCM tools.
  • Cloud working experience with either AWS or Azure or GCP.
  • Should have a basic understanding of DevOps tools and practices.
  • Should be able to learn new skills on a need to basis e.g., docker, Jenkins, Kubernetes, etc.
  • Basic understanding of frontend stack e.g., ReactJS, Vue, Angular or equivalent.

Why should you join us?

We are concerned not only with the growth of the company, but each other’s personal and professional growth, too. We are transparent, open and have a collaborative work environment. And above all, you need to bring your best. The rest does not really matter. With WFH becoming more normalized, you best believe we have been sharing our favorite ways to prioritize a healthy work-life balance at home (Netflix, anyone?).

Location - Bangalore
Type - Permanent, Full Time