Sales Executive

Our Client : is an Indian professional services firm of Chartered Accountants dedicated to effectively serving Indian based organizations.

JOB DESCRIPTION :

Profile: Audit & Taxation

Qualification: CA Fresher

Roles & Responsibilities:

Having Experience in Statutory Audits of Companies & Banks.

Having Domain knowledge of GST, ability to develop team and lead Indirect Tax Practice and Work under Pressure

Proficiency in Taxation Laws, Accounting Practices, Audit

Major experinec in Direct Taxation & Indirect Taxation

Company Audit, Income Tax Audit, Other Statutory Audit Individual Taxation, Direct and Indirect Tax Return filling and General Accounting

Desired profile of the candidate

Having knowledge of Company Audit, Income Tax Audit, Other Statutory Audit Individual Taxation, Direct and Indirect Tax Return filling and General Accounting

Strong analytical and strategic planning skills.

Having knowledge / Experience in Accounting / Direct Tax - Income Tax & TDS / Statutory Audits of Companies

Proficiency in handling Tax Softwares, Tax Portal, Accounting Practices, Audit, Excel, MS Office

• To analyze content marketing metrics and come up with suggestions/solutions make changes as needed that result in the overall growth of the team and content performance
• Regularly audit the content published on various platforms to maintain the content quality standards as per expectations
• To prepare and own content calendar for the content marketing team
• To create content marketing campaigns to drive leads and subscribers; Use SEO best practices to generate traffic to our site to search industry-related topics (combining online sources, interviews, and studies)
• To regularly produce various content types, including email, social media posts, newsletters, videos, blogs, and white papers
• To write clear marketing copy to promote our products/services
• To prepare well-structured drafts using Content Management Systems
• To proofread and edit blog posts before publication
• To coordinate with marketing and design teams to illustrate articles
• To conduct extensive keyword research and use SEO guidelines to scale web traffic
• To ensure all-around consistency (style, fonts, images, and tone)
• To actively manage and promote the company’s blog, and pitch articles to relevant third-party platforms
• To review & edit content produced by other members of the team and collaborate with other departments to create innovative content ideas

• 3 years Experience in Ruby on Rails
• Minimum 3 years in MongoDB / PostgreSQL
• Must be from Product based companies   

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

• Engineering Degree
• 0-2 years experience in customer support or success roles.
• Ability to communicate with customers by email, chat, and phone.
• Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships.
• Customer-focused attitude.
• Willingness to work in a Startup.

Your Primary Responsibilities :

• You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
• Onboard new customers and help them digitalise their workflows in our software.
• Conducting training sessions for Users to ensure the right understanding of the Product.
• Keeping a track of the Product adoption.
• Maintain a profitable relationship with the clients.
• Play a key role in sharing the voice of users with the rest of the team.
• Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
• Work closely with the Quality Assurance team.
• Identify and report bugs & customer requests using JIRA.

• Owner of the Self-Help knowledgebase of GaragePlug.
  
  

  Performance Parameters

• Renewals

• Upsell, Revenue generation
• Prevention of Churn
• Maintain NPS Score
• Support Response Time

Perks for you

• Work in fast globally growing Start Up
• Work with industry experts
• Opportunity for international travel

Location : Bangalore/Remote

Apply through this link
 https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support" target="_blank">https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support

Responsibilities

• Collaborate with management team to craft the company’s vision and mission
• Develop strategic HR plans and policies (recruitment, training, compensation etc.)
• Hire, guide and evaluate the work of HR executives
• Reporting performance to the CEO by using KPIs and business metrics
• Analyzing the success of HR operations
• Decide and act on initiatives for equal opportunity, diversity etc.
• Assuming responsibility for employee/labor relations with the management
• Re-engineer processes to ensure maximum efficiency
• Ensuring all procedures are in compliance with legal regulations
• Analyze the effectiveness of HR operations and policies
• Prepare reports for the CEO using business metrics and KPIs
• Taking initiatives for ensuring equality in the work environment.
• Must have experience handling big size companies.

• Experience of min 7-10 years in Technology

• Master’s Degree / relevant certification

• Enable the team to design solutions with a sustainable architecture in mind, collaborating in building a clear and shared understanding/vision of it within the team.
• Actively support team wellness through building an environment of trust, openness and safe experimentation.
• Train and Mentor the team in the correct understanding of technical practices, enabling the team to identify how to get most value out of them within the context of the project.
• Comply with development and corporate processes and standard practices.
• Status reporting.
• Responsible for defining and setting baselines.
• Plan, schedule, execute, report and control the strategy to move releases to staging and live environments, ensuring the integrity of the live environment is protected and that the correct components are released.
• Take care of team logistics in terms of anticipating development environment needs and engaging whoever needed to make them timely available for the team.

• Expert knowledge of key Web technologies as HTML5, CSS3, 
• Expect in JavaScript / AJAX, NodeJS, React.
• Expert knowledge of OO Analysis and Design, 
• Expert on Design Patterns and Frameworks as NodeJS, React.
• Knowledge of Agile methodologies (Scrum).

• Candidate must possess good communication skills.
• Creative bent of mind
• Self-motivation to work independently and strong work ethic.
• Ability to work in a team, and adapt to new and evolving processes.
• Flexibility with shifts & week offs is a must.
• Team management 
• Capacity to understand and develop a business Vision
• Flexibility and adaptable
• Goal-Oriented
• Experience leading and managing a team
• Mentoring a team
• Deep experience with Agile
• Passion around technology
• Creative
• Player- coach mentality
• Strong communication skills

• Design collaterals for our performance marketing team across multiple display networks, social media, and native platforms.
• Execute our visual strategy and calendar to be deployed across all digital channels.
• Work with our copywriter to conceptualize compelling designs that increase the brand's overall reach, engagement, and conversions to sales.
• Work on design collaterals like social media creatives, videos, infographics, blog & amp; web banners, emails, landing pages, etc.
• Optimize designs and visual language to match the relevant channel requirements but also maintain our overall brand tone.
• Monitor and implement relevant digital design trends to keep our brand communication engaging and up-to-date with industry standards.

• 3 - 5 years of experience designing digital content and marketing collaterals, with a good portfolio of work.
• Has a clean visual design sense with good conceptual, typography, grid, and illustration skills.
• Animation and video editing skills will be an added advantage, but not mandatory.
• Can work independently and in a team to manage multiple projects and aggressive deadlines.
• Ability to work in a fast-paced environment with high volumes.
• Exceptional attention-to-detail.
• Must be proficient in Adobe Creative Suite.
• Understand competitive and best-in-class design practices for digital content.
• Ability to uncover digital design trends and implement them wherever required.