Marketing Lead - Customer Growth & Retention

Key Responsibilities

• Backend & API Engineering (60% Focus)
• Design and implement REST APIs and microservices for high-performance AI systems.
• Apply enterprise object-oriented programming best practices for secure, scalable backend services.
• Integrate AI-powered features with cloud-native architectures.
• Generative AI & LLM Development (40% Focus)
• Build LLM-powered features with the OpenAI API or other LLM APIs (reasoning and non-reasoning models, temperature tuning, version control).
• Implement retrieval-augmented generation (RAG).
• Apply advanced prompt engineering and model tuning techniques for optimized results.
• Deploy and manage solutions using Docker and secure integrations (e.g., SSO, Google Drive).

What We’re Looking For

• 10+ years of backend engineering experience (REST APIs, microservices, OO enterprise architecture).
• 3+ years of experience building AI/ML solutions (LLMs, RAG, OpenAI API).
• Strong hands-on Python expertise and object-oriented design patterns.
• Hands-on experience with Langchain, Lambda, Docker, and secure system integrations.
• Proven track record delivering production-ready, scalable applications.

Growisto - Creating a WIN-WIN ecosystem 

At Growisto, we solve complex business problems with simplified solutions that enable digital transformation. As a team, we are obsessively passionate about technology, marketing, and data and see it as an opportunity for digital growth. Nothing gives us a bigger kick than boosting our clients’ sales and margins! 

About the role: 

As an Associate Enterprise Sales Manager, you will be responsible for sales focused on selling our company's services to large enterprise clients. Your primary goal will be to drive revenue growth, exceed sales targets, and foster strong client relationships. Primarily, you will be solving the following key problems: 

• How to close more enterprise accounts? 
• How to be better at consultative selling? 
• How to increase the conversion ratio? 

In order to embark on the next leg of growth, we need committed sales managers who would want more than just a job. 

Key Responsibilities: 

We strongly believe that in order to solve the above-mentioned problems, the activities/responsibilities will keep changing depending on the needs of the hour. We want you to take complete ownership of the sales and then define the activities yourself to meet the goal. Still, to give you a better understanding of the role, here is what we have on the top of our minds:

Lead Generation: 

• Use cold calling and other sales channels to identify and generate leads within the enterprise segment.
• Build a pipeline of new business by identifying opportunities with decision-makers at large enterprise clients.

Client Relationship Management: 

• Establish and nurture strong relationships with potential clients to understand their needs and pain points.
• Act as the first point of contact and lead the communication between prospects and Growisto’s solutions team.
• Effectively pitch and present Growisto’s services, keeping the client’s needs at the forefront.

Sales Process Management: 

• Focus on consultative selling to understand client needs and tailor solutions accordingly.
• Move leads through the sales pipeline, from initial contact to onboarding as clients.
• Monitor and track lead progress, ensuring timely follow-up and engagement.

Sales Performance Analysis: 

• Analyse sales data and metrics to identify areas for improvement and implement corrective actions. 
• Regularly report on team and individual performance to senior management. 

Contract Negotiation: 

• Lead negotiations for complex enterprise contracts, ensuring favourable terms for the company.

Skills (Must Have): 

• Minimum 1 year of sales experience 
• High emotional intelligence and the ability to appeal to the varying needs of multiple stakeholders in the sales process 
• Excellent communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs 
• Excellent use of insights and reliability around data-driven decision making 
• Be a good team player 

Why should you consider joining Growisto? 

• It will be a challenging role, and you will get complete ownership to solve challenging problems. 
• If you like challenges and think from a first-principles basis, you should definitely take this up 
• If you have the aspiration to grow and develop as a leader in parallel to the multifold growth rate of a start-up, then you should join us.

Why should you not consider joining Growisto?

• If the role description does not excite you, then you should not join us
• We are a startup, and things will move fast. If you are not comfortable in a fast-paced environment, then you should not join us
• If we have to choose between culture/team and profits, our obvious choice is culture
• If you don’t believe in the same philosophy, then you should not join us.

In this role, you will:

• Troubleshoot Complex / escalated network issues

• Participate in Major Incident Management conference calls and associated bridge-lines

• Work on tickets escalated from Tier 2 Support

• Work on incidents in accordance with Integrated Operations Manage Incident Process Configuring of network devices (on back of break fix)

• Work with Advanced technology functions (priority support) / Cisco TAC

• Work like an SME for the entire network infra of the bank suporting technologies like routing/switching/F5/Firewalls/Proxies.

• Mentor / train tier-1 / tier-2

• Open Change controls and emergency break-fix Change Records

• Engage Cisco (NOC and HTTS) Support

• Work on Sniffer/ Infinistream capture

• troubleshoot issues related to Firewalls/Load Balancers/Proxy appliances

• Work with vendors / vendor escalations (on complex issues)

• Functionally aligned to the manager and work closely

Desired Qualifications:

Must Have Banking experience

• 6+ years of network support experience in NOC Operations or similar environment.

• Excellent understanding on Routing & Switching concepts (RIP / OSPF / BGP)

• Ability to quickly analyze and troubleshoot data and voice network outages. Resolve Large admin/Enterprise issues for the bank.

• Extensive hands on experience in all Cisco Routers / Switches / Wireless devices; Cisco / Checkpoint Firewalls, F5 Load Balancers, IP subnetting, Layer 2-4 stack understanding, VoIP, QoS, MPLS, SDWAN

• Experience on Arista hardware is a plus.

• Excellent Customer Service Skills and communication skills.

• Ansible knowledge is a plus

• Mandatory - CCNA and (At least one CCNP Level Test Completed, CCNA Specialties, F5, MCSE)

The candidate should have good knowledge about the job role. Must have good writing skills. Communication skills are must.

Are you passionate about using technology to make people's lives better? Are you interested in becoming a part of one of the hottest trends in the world of start-ups today? Are you excited about joining the online ultra-fast grocery delivery service business pioneer and driving the trend forward? Then this may be the right opportunity for you.

Role and Responsibilities

1. Helping lead the software development lifecycle: technical design, implementation, testing, deployment, and support.
2. Working with cross-functional teams effectively to enable business growth.
3. Proactively identifying engineering bottlenecks and initiating proposals to improve them.
4. Writing high-quality, well-tested code in alignment with industry-wide best practices.
5. Applying a product mindset to back-end systems.
6. 1.  

1. About five years of experience delivering product-quality code in an agile set-up
2. Experience with Node.js (Hapi, Restify, Express, Mongoose, Socket.IO, Mocha)
3. Experience with Elasticsearch
4. Experience building and deploying Docker containers
5. Strong general Linux experience
6. Extensive experience with REST APIs
7. Experience with microservice architecture
8. Experience with MongoDB
9. Expert knowledge of Redis and caching strategies
10. Strong knowledge of unit/integration testing, including the art of mocking and writing testable code

1. Passionate about technology and making an impact.
2. A perpetual learner, who stretches their boundaries and enjoys new ideas.
3. A doer who takes initiative and works well in a team.

Blok is a technology-first online ultra-fast grocery delivery service business, and we are on our way to revolutionize how millions of people across countries consume groceries. We believe in a world where getting everything you need, when you need it, sustainably, is the new normal. And it takes less than 10 minutes.

We believe we are positioned to lead this revolution. Why? Our founding and early team have held senior positions at Deliveroo, Uber, Glovo, Mercadona, or Unilever. We have done this before, and we believe we can do it again. But this time, even better.

Embark on the journey and help us launch the revolution in one of the highest growth industries of the year. Help us shape the new normal.

Description

We are looking for an experienced IT MEAN Stack Developer who has an indepth knowledge and skills encompassing the front end, back end, language, Server, API, Database, DevOps processes.

Roles and Responsibilities

• Developing front end website architecture
• Designing user interactions on web pages
• Developing back end website applications
• Creating servers and databases for functionality
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications
• Working alongside graphic designers for web design features
• Seeing through a project from conception to finished product.
• Designing and developing APIs
• Meeting both technical and consumer needs
• Staying abreast of developments in web applications and programming languages.

Technical Experience/skills & Qualifications required:

• Degree in Computer Science
• 6 to 8 years of experience in Information Technology with atleast 4+ years in MEAN stack development
• Highly experienced with back-end programming languages Ex: Python, Ruby, Java, .NET, JavaScript etc
• Proficient experience using advanced JavaScript libraries and frameworks such as AngularJS, ReactJS, Node JS, KnockoutJS, BackboneJS, etc.
• Development experience for both mobile and desktop.
• Understanding of server-side languages including such-as Jade, EJS, Jinja, etc.
• Experience with cloud message APIs and usage of push notifications
• Experience in development using the DevOps tools like Kubernetes, GitHub, Jenkins
• Experience in developing applications on the cloud platform especially AWS
• Familiarity with database technology such as MySQL, Oracle, and MongoDB
• Understanding and implementation of security and data protection.
• Experience working with JIRA and Gitlab
• Maintain code integrity and organization
• Experience working with graphic designers and converting designs to visual elements.