Marketing Lead - Customer Growth & Retention

Job Title: Sales & Marketing Manager

Company: 75way Technologies Pvt Ltd.

Industry: IT Services : Web App & Mobile Apps

Experience: 2 - 5 Years

Location: Mohali 8B

Responsibilities:

• Create and maintain a strong presence on Upwork to attract potential clients.
• Identify and qualify leads on Upwork matching our service offerings.
• Identify and explore new business opportunities in the Dubai and Gulf market, aligning with 75WAY service offerings in Web & Mobile Applications or It related services.
• Experience in sales or customer retention in international markets is a plus.
• Represent the company at international Exhibitions, seminars, conferences, and promotional events.
• The role requires international travel for business purposes; previous international travel experience is mandatory.

Microsoft 365 admin center –Administration –User, Team & groups, Roles, Support & Reports.

• Create a ticket and resolve any critical issues

• As per request, the user level access granted for calendar and SharePoint

• Troubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-

Anti-malware, Security and compliance

• Mailbox issue checking includes capabilities such as mailbox permission, delegation, quota

management, and enable features archive and assigning license & mail tracking

• Installing, Configuring and administering Windows 2016 & 2019 Server

• Add-Delete-modify user account & group information, reset user passwords in Domain controller

• Managed and organized large volumes of data stored on QNAP NAS devices efficiently.

• Implemented, and maintained network infrastructure including routers, switches, firewalls, and

access points to ensure reliable connectivity and security

• Managed Sonic firewall monitoring creating VPN users, configuration and block to IP’s and web

sites.

• Worked on enabling & disabling the firewall specific access configuration

• Install, configure, and troubleshoot Microsoft Outlook & Outlook Express.

• Responsible for end-user computing and other devices preparation, configuration, backup, and

Connectivity

• Installed, configured, and maintained antivirus software on desktops, laptops, servers, and mobile

devices to safeguard against malware, ransomware, and other threat

• Implementing & troubleshooting network access LAN, WAN, and Wi-Fi.

• Install, configure, and troubleshoot LaserJet printers, Network printers & scanners

• Implemented data backup and recovery strategies to ensure data integrity and availability

• Administered Cloud Tele calling system, including user management, system configuration, and

troubleshooting to ensure smooth operation.

• Administered Tele calling system, including user management, user and campaign

configuration, and troubleshooting to ensure smooth operation

• Managed and administered cloud Endpoint Security solutions to protect endpoints across the

organization.

• Installed and configured hardware components including servers, workstations, network devices, and

peripherals according to specifications and requirements.

• Ensured compatibility and proper integration of hardware components within IT systems and network

infrastructure.

• Provides back-end support and assistance with CCTV installation, Support & Troubleshoot.

• Handling the procurement of system and network related machines

• Purchase Orders following with Vendors as per requirement related to all Assets

• Maintaining the cloud-based surveillance configuration (CCTV – NVR & DVR) for all the locations

• Worked extensively in drafting Troubleshooting and day to day procedures.

Linux Operating system Ubuntu/Centos Install Configuration.

Webserver (Apache/Nginx) Install and configuration Trouble setting the issue.

 DevOps(Jenkins) Configure & troubleshooting

Cloud AWS / Azure / Hyper-V.

Create VPN Configuration using PPTP / L2TP

CV at Satya at honeycombindia dot net

• 3-7 years of experience of professional experience with proven track record of designing world class products
• A stunning portfolio with detailed case studies
• Focused on the customer and has experience using design research methodsto learn about the customer
• You love to solve problems, have an entrepreneurial spirit, and are always up for a challenge. Ready to work in an agile environment and willing to try new things all the time
• Being able to think about product strategy at a high level and clearly break it down into design deliverables
• A good grasp of the UX methodology and lifecycle across all major channels and platforms
• Assume full responsibility for the design process and participate in it as an independently led member of a design team
• Strong aesthetic sense and attention to detail; Excellent knowledge of clean user interface design and Prototyping skills
• Should be well versed in best practises while designing in Figma and design to developer hand-off
• Strong command over developer guidelines across platforms and web
• Capable of gaining trust and managing your peers in order to provide a satisfying experience with the product

Job description – Sales & Partnerships

The goal of the role is to start and run the off-line Business Development function, to drive the company’s growth and brand presence. This is a new company function, giving you the opportunity to break new ground for the brand and be a driving force for the company’s success.

Responsibilities:

• Create and maintain a database of existing and new clients with complete details for e.g. City, Size bought, spending attributes, etc. 
• Actively reaching out to existing customers.
• To provide great customer service by sending recommendations based on customer’s size, preference and design styles
• To build strong rapport with customers to achieve sales target
• Maintain continuous relationships with existing clients, at our Store, via what’s app and email
• Achieve monthly sales targets
• Dealing with customer complaints and suggesting solutions
• Taking full ownership from beginning to the end of the direct to customer sales partnership cycle.
• Build and keep long-term relationships with customers.
• Represent the company at exhibitions and events.
• Create and share performance & sales reports with the founder
• Analyzing sales date and patterns and adapting sales strategy
• Develop a deep understanding of the product USP’s and integrate them across various content avenues to increase sales.
• Come up with extraordinary Advert ideas that convert sales
• Drive revenue growth objectives
• Lead generation through new business and existing, retained clients.
• Develop, implement, and manage a thorough and consistent process with appropriate metrics for pipeline management?
• Be on top of relevant market trends, client needs, expectations and opportunities as well as shifts in the competitive landscape.
• Create new partnerships across India with offline stores based on brand positioning – more offline marketing?
• Conceive of and execute innovative partnership ideas. – marketing?

Ideal candidate

• 2+ years’ experience in Business Development, B2C Sales, Marketing or similar roles.
• A proven track record of winning new business to deliver growth.
• Possess a strong designer ladies fashion flare and passion
• Display a driven mentality and be able to tell us how you achieve your targets.
• A strong brand and product sensibility.
• Strong communication skills to build relationships with customers, a variety of partners and clients.
• A degree in Business, Sales, Marketing, or a related field 
• A background in eCommerce, Luxury, Fashion or other creative industries is ideal

Technical Skills:

1. Must have skills:

• MVC, .Net C# 4.0, 4.5, .Net Core 3.1
• ASP .Net & ASP .Net Core
• Angular
• HTML, CSS, & JavaScript
• Database - SQL Server – 12/13/14/15