Marketing Lead (Customer Growth & Retention) - Y Combinator backed Shopify-like platform
About Merito :-
Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team consisting of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.
About Our Client :-
Our client is headquartered in California and Y Combinator backed Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, artists etc.) to launch, manage and grow their business online. Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, they are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED). The company is founded by alumni from top IITs, IIMs, BITS, Yale including ex-entrepreneurs and from firms such as BCG, Hike, Dunzo and P&G.
Since the launch of its first version in December 2020 they have grown 25X. Creators have earned more than $1 Million since launch through the platform.
We have just closed our series A (yet to announce) and are looking to build out our leadership team across functions.
Key Responsibilities :-
- Responsible for forming and leading the customer growth team.
- Develop bespoke marketing strategies to enable exponential growth for Exly's creators.
- Develop a strong knowledge base of growth strategies that can be leveraged by the entire customer success team.
- Form partnerships with agencies who can lead marketing activities for Exly's creators.
- Organize educational growth webinars for Exly's creator community on how to scale / grow their business.
- Form and run a community for Exly's customers to enable cross-learning
Required Skills :-
- 5+ yrs of experience in a start-up environment.
- Strong domain expertise in performance and social media marketing is essential.
- Experience in influencer marketing and brand partnerships.
- Ability to build and lead a high performing team.
- Good problem solving skills
What we offer :-
- Opportunity to work with highly talented, motivated and committed people
- Great learning opportunity in a fast paced ecosystem
- Opportunity to work on products that will shape industry's next generation offerings
- Opportunity to own products and observe impact of your work.
- Flexible yet result oriented work culture
- Ample growth opportunities
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Summary:
We are looking for a talented and motivated Magento Developer to join our eCommerce development team. In this role, you will be responsible for creating, maintaining, and enhancing Magento-based eCommerce solutions. The ideal candidate will have hands-on experience with Magento 2 and a strong understanding of web technologies and best practices for high-performing, scalable eCommerce systems.
Key Responsibilities:
- Develop and maintain Magento-based eCommerce sites.
- Collaborate with cross-functional teams including project managers, designers, and other developers to deliver high-quality solutions.
- Implement custom themes, extensions, and plugins as per client requirements.
- Troubleshoot and resolve issues related to site performance, security, and compatibility.
- Optimize Magento websites for speed and scalability.
- Customize and enhance the Magento backend and frontend to meet business requirements.
- Work with APIs, third-party integrations, and payment gateways.
- Perform regular system upgrades, patches, and optimizations.
- Ensure Magento websites are secure and compliant with industry standards.
- Test and debug Magento environments and custom code.
- Provide technical support for the ongoing maintenance of live sites.
- Stay updated on the latest Magento trends, tools, and best practices.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven experience in Magento development (Magento 2 preferred).
- Strong knowledge of PHP, MySQL, JavaScript, HTML, CSS, and jQuery.
- Experience with Magento theme development and extension customization.
- Familiarity with version control systems like Git.
- Experience with integrating third-party systems like CRM, ERP, and payment gateways.
- Strong problem-solving skills and attention to detail.
- Ability to work in a fast-paced, collaborative environment.
- Excellent communication skills.
Preferred Skills:
- Experience with Magento 2.x and related tools.
- Familiarity with other eCommerce platforms (Shopify, WooCommerce, etc.).
- Knowledge of SEO best practices for Magento.
- Experience with Agile development methodologies.
- Familiarity with cloud hosting platforms such as AWS or Azure.
Working Conditions:
- Full-time position (remote work options available).
- Competitive salary and benefits package.
Responsibilities
- Receive calls, emails, trip feedback, and send an initial response within the SLA’s.
- Document all information according to standard operating procedures
- Categorize the request/Label it according to SOP (Type and Criticality)
- Identify the RCA (Root cause analysis) and the action items and document it in the internal note. This will help in breaking the issue into smaller parts and understand the cause for it. Guidelines for identification of RCA are present in the SOP
- Follow up with the owner with the result of RCA to identify the action items.
- Respond back to the employee with the best possible solution.
- Monitor the resolution for a day (if required) and then close the ticket.
- Quality check for every call will be done on a real time basis.
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
MongoDBRoles & Responsibilities:
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Looking for a dynamic and self-driven professional for our role of Full Stack Developer.
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The candidate should have a great attitude coupled with excellent tech skills.
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Who could deliver the projects as per the expectations. You’ll be part of a dynamic development team and would be responsible for the full software development life cycle, from conception to deployment.
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As a Full Stack Developer you should have hands-on experience in NodeJs, MongoDB, Expressjs & Reactjs/Nextjs/Angular.
•
Your responsibilities will also include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application.
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You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation.
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You are expected to take an active role on both sides and define how the application looks and how it works.
Technical responsibilities:
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Execute on Software Engineering best practices for developing, unit testing, and deploying code.
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Analyse & create requirements basis the discussions and understanding from various stakeholders.
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Create clear technical specifications.
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Analyze and create efficient deployment architecture.
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Deploying code to production, tracking and debugging technical issues in production environment.
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Define code architecture decisions to support a high-performance and scalable product with a minimal footprint.
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Design and create advanced, elegant and efficient systems.
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Writing and conducting unit test cases, system integration test cases and load test for the application features/APIs developed.
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Work with your team to design and build software applications to function across multiple platforms.
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Maintain and improve the website by developing new user-facing and mobile-based features.
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Build reusable code and libraries for future use.
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Validate the technical feasibility of UI/UX designs.
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Optimize application for maximum speed and scalability.
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Assure that all user input is validated before submitting to the back-end.
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Conduct thorough testing of user interfaces in multiple platforms to ensure all designs render correctly and systems function properly.
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Get feedback from, and build solutions for users and customers.
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Write functional requirement documents and guides.
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Ensure high-quality graphic standards and brand consistency.
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Collaborate with other team members and stakeholders.
Desired Candidate Profile:
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Bachelor’s degree or equivalent in Computer Science or Information Technology.
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5-7 years software development experience.
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In-depth understanding of the entire web development process (design, development, and deployment).
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Good understanding of SEO principles.
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A thorough understanding of computer architecture, operating systems and data structures.
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Strong understanding of front-end coding and development technologies.
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Extensive experience in NodeJS, Typescript, Express and React/ Nextjs/ Angular.
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Proficient understanding of client-side scripting and JavaScript.
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Work in JavaScript, Node.js, or frameworks such as React, Vue, or Angular
Greetings from zealous services!!
We have Immediate requirements for Fresher in BPO Semi Voice Process @ Chennai
Interview Scheduled:
- Walk-in: Monday to Friday (10 AM to 4 PM)
Contact Details:
Reference Name: PRAVALIKA (HR)
Job Description:
- Designation: Customer Support Executive
- Process: International US Non-Voice Process (Semi Voice)
- Shift Timings: Night Shift (7.30 Pm To 5.30 Am)
- Salary : 8500 + Incentives upto 3000 (based on your performance) + Food & Refreshment
- Working Days: 5 Days working (Sat,Sun Fixed off)
- Qualification: Any Graduates (Arts & Science, Engineering) / Diploma / ITI / Distance / Drop out (2017 to 2021 passed out only). Up to 3 backlogs can apply.
- Age: Between 18 to 26 years
- Work Location: Nungambakkam, Chennai.
- Requirement: Immediate
Do mention "PRAVALIKA(HR)" on the right top of your resume as your reference.
Note: Interested candidates can "Walk-in" directly to our office premises with your updated resume and copy of aadhar card.
Documents Mandatory:
- Carry Updated resume and aadhar xerox.
- All your original educational documents for verification purposes.
Venue Details:
Zealous Services
No.17/7, 'B' Block Ground Floor NRCS Towers,
Kodambakkam High Road, Nungambakkam.
Chennai - 600034
Landmark: Near Hotel Palm Grove, Opp to Domino's.
### Refer to your Friends too!!! Spot Offer!!! Grab the opportunity Don't miss it !!! ####
Our client is a unique hygiene products manufacturing and distribution company. They provide easy to use, portable and disposable items for women and babies that are required during travel or on a day-to-day basis.
Founded in 2014, this company aims to enhance the quality of life and make it easier for women across the country. Recommended by best of doctors, their products are available across wellness stores and e-commerce websites, and selling like hotcakes - having sold over 20000 packs in their first year itself.
- Monitoring and analyzing accounting data and producing financial reports or statements
- Managing and overseeing the daily operations of the accounting department including:
- month and end-year process
- accounts payable/ receivable
- cash receipts
- general ledger
- payroll and utilities
- treasury, budgeting
- cash forecasting
- revenue and expenditure variance analysis
- capital assets reconciliations
- trust account statement reconciliations,
- check runs
- fixed asset activity
- debt activity
- Establishing and enforcing proper accounting methods, policies and principles
- Coordinating and completing annual audits
- Providing recommendations
- Improving systems and procedures and initiating corrective actions
- Assigning projects and directing staff to ensure compliance and accuracy
- Meeting financial accounting objectives
- Establishing and maintaining fiscal files and records to document transactions
- Must have working experience on tally ERP.
- Having good knowledge of GST TDS is a must
- Should be able to create and maintain Balance sheet and P&L Accounts
- Must be able to join immediately
Java
Spring Boot
Elastic Search- 3+ years of professional software development experience
- 3+ years of object-orientedJava/ J2EE development
- Full SDLC experience (requirements gathering, architecture, development, QA, etc…)
- Experience with Spring (MVC, IOP/DI, REST, Security) & Hibernate/Spring
- Experience with SOAP / REST web services
- Knowledge of SQL
- Knowledge of No SQL concepts, understanding of Solr, Redis and Mongo DB is desirable
- Understanding concepts of CDN & Content Management
- Must have worked on any one messaging solutions
- Bonus Points for micro service design and development experience
- Bonus points for any mobile development experience
- Used Agile methodology
- Experience leading or working with cross geography teams
- Bonus Points for experience working on Unix, shell scripting & Build Systems
- Experience in performance optimization is an added advantage
POSITION
- You will be actively involved during the entire technology development lifecycle. Responsibilities will include all aspects from design, coding, testing, customer feedback cycle changes and support.
- Primary role in software development with object-orientedJava
- The customized solutions that you will be architecting and developing will also require knowledge and experience with spring / Hibernate, SOAP / REST, and SQL.
- Ability to learn new technologies quickly and willingness to read and digest large existing source code and take ownership on complex component or subsystem to drive improvements and re-architecture
- Work with a team of amazing developers and designers involved in the design and development of global platforms
- Invent and prototype new features, build, test and ship them to customers as SaaS, cloud based or hosted product platforms
- Drive the implementation of new technologies which improve our ability to build great customers products.
- Participate in a fun, open learning environment with great benefits and smart talented folks that represent among the best globally.
QUALIFICATION
- A Bachelor’s degree in Computer Science (or equivalent experience)
- M-Tech or advanced degree a plus
- Hackathon participation and accolades are a plus
Headquartered in San Francisco, CA our client is an online marketplace that offers high quality sustainable fashion at altogether low prices. It is a pioneer in the manufacturer to consumer (M2C) retail model where factories produce inventory on demand and ship directly to the customers, thereby eliminating environmental and financial wastages.
The company has raised $14.5 MM in seed funding and partners with over 30 manufacturers around the world and is founded by seasoned entrepreneurs and technology leaders who come from institutions like IIT Bombay and Stanford GSB.
As a Customer Service Manager - International Logistics, you will be responsible for ensuring a strong customer experience from order placement to final delivery.
What you will do:
- Hiring, training and managing a growing team of customer service representatives to create an unbeatable customer experience
- Achieving a 2 hour response time during business hours
- Conducting 1:1 feedback sessions with customer service representatives every 2 weeks
- Retaining star performers
- Managing out underperformers
- Managing all the logistics issues and maintaining the SLA
- Daily reporting on the performance of carrier
- Scheduling and managing shifts
- Managing training, invoices and materials for new hires
- Making recommendations on full-time offers post-training period
- Monitoring customer and internal customer question queue
- Answering customer emails a week to maintain a close understanding of customer issues
- Stepping in as full-time CS representative when needed
- Responding to escalations across the customer care team with availability at all hours
- Reporting weekly metrics to management
- Editing and create macros, tags and rules to improve data capture and response time
- Liaising with vendors and returns warehouse as needed
- Creating and executing communication plan during any issue affecting large sets of customers
- Identifying customer experience improvements, tech issues, vendor issues and prioritizing based on financial impact
Desired Candidate Profile
What you need to have:- BA/ BSc degree or relevant experience (e.g. Logistics industry or Apparel Industry)
- 3-5+ years of experience as Logistics CSS Manager
- A focus on execution, problem-solving, improving processes and brand enhancement
- High curiosity
- Openness to considering new perspectives
NodeJS (Node.js)
Amazon Web Services (AWS)
JavascriptMongoDB
Express- Proficiency with NodeJs, ES6, Express;
- Experience in Source Control (Bitbucket/GIT);
- Experience in developing and scaling B2B applications.
- Knowledge and experience with using Restful API;
- Must be able to design components to drive reusability and performance;
- Must be able to build responsive design;
- Design, develop, and maintain code that meets requirements, is high quality, and performs efficiently and effectively to provide a great customer experience;
- Write production quality and thoroughly tested code.
2) Installation Configuration & troubleshooting of Open source tools and software setup..
3) Installation Configuration and management in SSL Certificate on public faced web servers..
4) Hands on experience with web technologies eg. Apache, Ngnix, Tomcat and Httpd.,
5) Hands on experience in monitoring tools like Nagios, Cacti, Sysmondand N/W monitoring..
6) Should have strong OS administration skills on Linux, SUSE Linux, Ubuntu, and CentOS..
7) Should have familiar knowledge on AWS, AZURE and Cloud Technologies..
8) Should have knowledge and familiar with Postfix, Sendmail, SES, Zimbra and mail service..
9) Experience and knowledge in Version Control System like Git, GitHUB, Gitlaband SVN..
10) Bash or python Scripting experience as per daily activities and process needed
JavascriptReact.jsAngularJS (1.x)Angular (2+)
HTML/CSSWe have an existing product that's being used by thousands of customers worldwide and are looking to upgrade our design and launch new features that will serve customers worldwide.
Why join PriceLabs?
PriceLabs was founded in 2014 and has been consistently growing over the past couple of years.
We have established ourselves as a leader in revenue management for Short-term rentals.
We serve thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here)
We are a global team of passionate individuals that accepts open communication, empowerment, and a shared focus on customer success.
We are a freemium product, and the UX plays an important part in convincing the customer.
Responsibilities:
You will work with JavaScript, HTML and CSS. We are a RoR platform so understanding how ruby interacts with HTML would be ideal but not preferred.
Build and maintain existing web/mobile experiences.
Collaborate with design to deliver projects on time.
Write quality code so others in the team can understand and test it throughly on modern browsers and mobile.
Take initiative to modernize our platform to use the latest techniques
Continuous improvement to our web stack, set standards, automate mundane tasks
Requirements:
At least 3 years experience in front-end web development.
You should be comfortable working with git, visual studio code(or any IDE that you prefer), and test it to the last pixel.
Ability to architect and develop your own API on the front end.
Experience with monitoring and error reporting tools in front-end applications.
Partner closely with the product designer and have experience with Sketch/Figma is helpful.
Experience building websites that integrate with APIs using frameworks like React, Vue, or Angular.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon