Marketing Lead (Customer Growth & Retention) - Y Combinator backed Shopify-like platform
About Merito :-
Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team consisting of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.
About Our Client :-
Our client is headquartered in California and Y Combinator backed Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, artists etc.) to launch, manage and grow their business online. Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, they are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED). The company is founded by alumni from top IITs, IIMs, BITS, Yale including ex-entrepreneurs and from firms such as BCG, Hike, Dunzo and P&G.
Since the launch of its first version in December 2020 they have grown 25X. Creators have earned more than $1 Million since launch through the platform.
We have just closed our series A (yet to announce) and are looking to build out our leadership team across functions.
Key Responsibilities :-
- Responsible for forming and leading the customer growth team.
- Develop bespoke marketing strategies to enable exponential growth for Exly's creators.
- Develop a strong knowledge base of growth strategies that can be leveraged by the entire customer success team.
- Form partnerships with agencies who can lead marketing activities for Exly's creators.
- Organize educational growth webinars for Exly's creator community on how to scale / grow their business.
- Form and run a community for Exly's customers to enable cross-learning
Required Skills :-
- 5+ yrs of experience in a start-up environment.
- Strong domain expertise in performance and social media marketing is essential.
- Experience in influencer marketing and brand partnerships.
- Ability to build and lead a high performing team.
- Good problem solving skills
What we offer :-
- Opportunity to work with highly talented, motivated and committed people
- Great learning opportunity in a fast paced ecosystem
- Opportunity to work on products that will shape industry's next generation offerings
- Opportunity to own products and observe impact of your work.
- Flexible yet result oriented work culture
- Ample growth opportunities
Similar jobs
- 4-5 years of experience in functional automation tools and frameworks (mandatory).
- Experience with the Playwright automation tool (desirable)
- Analyze logs generated from monitoring tools like Datadog, Splunk, Kibana for troubleshooting and debugging service failures.
- Perform database validation using appropriate queries to verify data integrity in SQL and NoSQL databases.
- Work effectively within an Agile development methodology and participate in ceremonies like sprint planning, daily stand-ups, backlog refinement etc.
- Identify and report bugs and defects using a bug tracking tool.
- Stay up-to-date with the latest testing tools and methodologies.
- Learn API automation and contribute to API automation deliveries.
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
- Managing Operations of Existing Clinics (Managing a team of Clinic SPOCs)
- Delivering against annual business targets for clinics
- Ensuring high levels of NPS (customer satisfaction)
- Ensuring compliance with new SOPs for clinic operations, commercial processes, ISMS compliance etc
- Auditing coordination and implementation
- Managing Doctor & Staff Performance & Training Reviews
- New Format Clinics - Pre-Launch
- Assisting the senior business team in finalising the clinic concept prior to launch:
- Understanding the customer value proposition and clinic offering
- Detailing out the physical and human infrastructure required to deliver the offering
- Preparing SOPs for clinic teams- customer handling, commercial, inventory, administration, information security etc
- Launch Execution
- Ensuring compliance with execution plan by coordinating with internal (HR, Legal, Procurement, Product) and external stakeholders as necessary
- Assisting in coordinating negotiations and service by key vendors - design, construction, real estate, equipment etc-to ensure timely launch
- Ensuring critical path tasks: location hunting, property finalisation, fitout
What you need to have:
- Bachelor’s in science, Tech or commerce, MBA from tier 1/2 college
- Prior experience of managing business and operations for a cluster of at least 10 retail locations in the healthcare, wellness, or lifestyle industries
- Experience of launching new locations, including property hunting and fit-outs (at least 5 units)
- Process and detail-oriented
- Excellent people skills
- Experience in large corporate-run health/ wellness chains (Apollo Health & Lifestyle, Dr Agarwal's, Vasan Eye, Clove Dental etc)
- Interest or prior experience in the use of digital technology to solve consumer problems
- Agile and entrepreneurial
It’s an amazing time to join Pocket FM as we continue shaping the future of audio entertainment both in India and globally. We are India's leading audio OTT platform with the largest collection of podcasts and audiobooks across a wide variety of genres and languages; and making our entry to the global audience. We are reimagining the traditional radio to build an internet-scale platform to bring together communities to share stories and spread knowledge. Our mission is to give voice to stories and wisdom.
Pocket FM has grown to 40Million + users with deep engagement of 3 billion+ minutes per month. We are a Series C funded start-up backed by some of the marquee investors like Tencent, Lightspeed, and
others Design at Pocket FM isn't one discipline working in isolation. Instead, we work in unison with every other team, infusing our user-centered and technology-empowered strategy across all areas of the
business. We value being close to the people we serve, so we embed our experts across business units and work with them as one. We still share design standards and systems across our community, things like
common tools, design, and language. But to create a truly cohesive experience for our users across products and platforms, we're all about collaboration.
Product Design -
Product Designers focus on delivering the best experience for listeners, creators, across all of ourproducts. We bring fulfillment and value to listeners and creators and make it easy for people to enjoyPocket FM daily, exactly how they want.
Design for scale -
Our experts create the technology that enables Pocket FM to learn quickly and scale easily. We build the frameworks, capabilities, and platforms needed to welcome the world's listeners, supporting
rapid growth in our users and business.
UX Writing -
Here at Pocket FM, UX Writing is part of Design. We specialize in intuitive user-centered content strategy and microcopy, but our work doesn't end there. We partner with design, tech, and product to create cohesive experiences with a consistent voice, ensuring we always sound like
About the Role -
We're looking for a UI/UX Designer to develop new and improve existing features and experiences for our products . You'll craft a strategy rooted firmly in user insights that paint an exciting vision of the future, and deliver on that vision through effective planning, interaction design, visuals, and
prototypes, you will be making our products more user-friendly and intuitive to attract and retain customers.
As the team responsible for Pocket FM, we build both consumer-facing and business products for various platforms. You will be part of the design team that combines interfaces and workflows and enhances user experience.
In this role you will be designing products and experiences that meet people's needs, You should be an analytical and creative designer who is able to grasp user needs and solve problems.
Responsibilities -
● Understand product specifications and user psychology
● Understand product specifications and user psychology
● Conduct concept and usability testing and gather feedback
● Creating personas though user research and data
● Gather and evaluate user requirements in collaboration with product managers and engineers
● Define the right interaction model and evaluate its success
● Develop wireframes and prototypes around customer needs
● Illustrating design ideas using storyboards, process flows and sitemaps
● Find creative ways to solve UX problems (e.g. usability and findability )
● Create elegant UI designs and high fidelity prototypes
Requirements -
● Proven experience as a UX designer, UI Designer or similar role
● Strong portfolio of design projects
● Background in project management and research
● Familiarity with interaction design and information architecture
● Proficient in Design software ( e.g. Figma, XD or sketch ),
● Problem solving aptitude
● Analytical mind with a business acumen
● Team spirit; strong communication skills to collaborate with various stakeholders
Good time-management and product management skills
Knowledge of front end development in Web, Android and/or iOS is a plus.
Assisting with the translation of important data from the source language into a designated target language. Your expertise will allow you to accurately translate words, original tone, and meaning. You will be preparing materials for translation and have the opportunity to learn about formatting, documentation, and filing. You will also have the opportunity to relay spoken messages, which will help you strengthen your interpreting abilities. This job could be the perfect fit if you are up for a challenge and enjoy helping others.
Job Responsibilities
Translate messages, speeches, and documents into English with careful attention to providing proper context, meaning, tone, and technical wording.
Collaborate with colleagues to compile helpful information, including terms and definitions, into an organized glossary for regular reference during the translation process
Honor outlined ethical codes to ensure sensitive and confidential information remains secure and protected
Identify terms and words with conflicting meanings to determine which alternative provides clarity and reflects the original purpose of the message
Verify, modify and edit translations to compensate for discrepancies in technical terms and to guarantee that the final content is consistent with the original material
Consult dictionaries, encyclopedias, and terminology compilations to remain educated and current with the meaning of words and phrases
Analyze audience members and listen to debriefings on what materials will be translated, to best assess how to present interpreted data
Document changes to translated materials, and maintain an orderly method for filing data for reference later on.
Job Skills & Qualifications:
Bachelor’s degree in communications or related field
Proficiency in the English language
Interpersonal skills
Strong understanding of written and oral communication
Able to interpret exact meaning and tone
Interview Process:
> HR Round
> Spanish skills will be tested by a Native Spanish Speaker
Skills:
- Minimum 5 years of experience as a Front-end Developer
- Responsive/Mobile Design Skills
- Cross-Browser Development
- JavaScript frameworks like NodeJS, ReactJS etc.
- Front End Frameworks like Bootstrap
- Worked on markup languages like HTML, HTML5
- Worked on JavaScript, CSS and jQuery
- Excellent knowledge of browser troubleshooting and debugging practices and techniques
- Knowledge of some SEO principles
- Knowledge of graphics software such as Adobe Suite, Photoshop etc.
- Sense of ownership and pride in your performance and its impact on company’s success
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Good interpersonal and communication skills
To know more about Srijan Technologies, visit the following:
Website: http://www.srijan.net/">http://www.srijan.net/
Twitter: https://twitter.com/Srijan">https://twitter.com/Srijan
LinkedIn: https://www.linkedin.com/company/srijan-technologies-pvt--ltd-">https://www.linkedin.com/company/srijan-technologies-pvt--ltd-
Facebook: https://www.facebook.com/SrijanOne
Senior Fullstack Developer (MERN Stack) having min 4 years of relevant experience with hands-on experience in handling all aspects of Product Management internal and external facing Product development. Work with Founders to set a product vision and strategy that delivers unique value based on customer needs and expectation. Work closely with development and program management to deliver products and features.
Key Responsibilities
- Demonstrated experience managing the full product development life cycle, including product conceptualization, prototyping, and development
- Software development experience to not just be able to solve stuff on your own but also to better communicate / manage and colloborate between team
- Hands on leader who's comfortable coding, providing code reviews, and leading complex architectural design discussions in team setting. Can set coding standards, ensure quality.
- Team leading experience
- Technical Expertise in AWS deployment
- Very deep capabilities to architect enterprise class applications on the cloud with web/mobile front ends. Microservices Architecture. Cross-platform integrations.
Stack base:
UI - Tailwind, styled components, react (familiar in Functional components and hooks) and react router
State management - Redux and redux saga,
Backend - Express and node,
Database - Redis and MongoDB with mongoose ODM
ETL Developer – Talend
Job Duties:
- ETL Developer is responsible for Design and Development of ETL Jobs which follow standards,
best practices and are maintainable, modular and reusable.
- Proficiency with Talend or Pentaho Data Integration / Kettle.
- ETL Developer will analyze and review complex object and data models and the metadata
repository in order to structure the processes and data for better management and efficient
access.
- Working on multiple projects, and delegating work to Junior Analysts to deliver projects on time.
- Training and mentoring Junior Analysts and building their proficiency in the ETL process.
- Preparing mapping document to extract, transform, and load data ensuring compatibility with
all tables and requirement specifications.
- Experience in ETL system design and development with Talend / Pentaho PDI is essential.
- Create quality rules in Talend.
- Tune Talend / Pentaho jobs for performance optimization.
- Write relational(sql) and multidimensional(mdx) database queries.
- Functional Knowledge of Talend Administration Center/ Pentaho data integrator, Job Servers &
Load balancing setup, and all its administrative functions.
- Develop, maintain, and enhance unit test suites to verify the accuracy of ETL processes,
dimensional data, OLAP cubes and various forms of BI content including reports, dashboards,
and analytical models.
- Exposure in Map Reduce components of Talend / Pentaho PDI.
- Comprehensive understanding and working knowledge in Data Warehouse loading, tuning, and
maintenance.
- Working knowledge of relational database theory and dimensional database models.
- Creating and deploying Talend / Pentaho custom components is an add-on advantage.
- Nice to have java knowledge.
Skills and Qualification:
- BE, B.Tech / MS Degree in Computer Science, Engineering or a related subject.
- Having an experience of 3+ years.
- Proficiency with Talend or Pentaho Data Integration / Kettle.
- Ability to work independently.
- Ability to handle a team.
- Good written and oral communication skills.