Sales Executive

Job Details

- Job Title: Delivery Manager

- Industry: IT- Services

- Function - Information technology (IT)

- Experience Required: 15-18 years

- Employment Type: Full Time

- Job Location: Hyderabad

- CTC Range: Best in Industry

Preferred Skills: Excellent Communication & Stakeholder Management, Delivery Leadership, Scaled Agile, Program Governance, Cybersecurity Delivery, Executive Communication

Criteria: 

1. 15+ years of experience in IT Services / System Integration / Cybersecurity services companies.

2. Must have handled enterprise client implementation projects (not internal product development only).

3. Proven ownership of end-to-end project delivery including transition to support/AMC.

4. Managed multi-stream technology implementation programs

5. Experience handling BFSI / Ecommerce / Retail / Enterprise clients.

6. Strong executive stakeholder handling and governance reporting

7. Strong hands-on exposure to SDLC delivery models

8. Prior experience delivering Cybersecurity / IAM / Cloud Security / Infrastructure / Enterprise IT projects.

9. Clear understanding of delivery governance, risk management, and milestone control.

10. Candidate must have PMP, AWS certifications for this role.

Note- Only Male candidates will be considered for this role.

Job Description

Head – Project / Delivery Management

Role Overview

We are seeking a highly experienced Project / Delivery Leader responsible for end-to-end delivery of all organizational projects, ensuring quality, timeliness, cost efficiency, and customer satisfaction.

This role demands strong expertise in scaled Agile delivery, SDLC management, cybersecurity projects, stakeholder leadership, and large-scale program execution.

Key Roles & Responsibilities

• Responsible for delivery of all projects across the organization.
• Lead project management across all SDLC delivery methodologies.
• Ensure successful project completion, handover, and future opportunity enhancement.
• Ensure seamless transition of implementation projects to support.
• Manage large-scale programs and multi-team environments.
• Strong decision-making and problem-solving capability.
• Expert client stakeholder management and executive communication.
• Present roadmap status, risks, and issues to executive leadership and mitigate roadblocks efficiently.
• Keep teams aligned with process standards at every stage.
• Monitor project progress and drive performance improvements.
• Prepare and present status reports to stakeholders.
• Own Cost / Quality / Timelines / Cybersecurity deliverables for allocated projects.
• Maximize resource utilization and proactive upskilling based on future demand.
• Ensure Customer Satisfaction (CSAT ownership).
• Complete delivery team management.
• Attrition optimization and team stability management.

Mandatory Skills & Experience

• 15+ years of proven experience in Project/Delivery Management (minimum exposure to Business Analysis).
• Strong expertise in scaling Lean & Agile practices across large development programs.
• Experience managing scaled Agile frameworks such as SAFe, DAD, Scrum, Kanban, or other iterative models at scale.
• Working knowledge of all SDLC delivery models.
• Excellent people and project management skills.
• Strong communication and executive presentation skills.
• Strong analytical and problem-solving ability.
• Experience working in small-scale organizations handling large enterprise clients.
• Proficiency in productivity tools – MS Excel, MS PowerPoint, MS Project.
• Prior experience handling Cybersecurity projects in BFSI, Ecommerce, Retail domains.

Educational Qualifications

• Engineering (CSE/ECE/EEE preferred) + MBA from reputable institutes.
• MBA specialization in Systems / Organizational Management / IT Business Management preferred.
• Management programs from reputed institutes such as IIMs are an added advantage.
• Entire education from English medium.

Additional Requirements:

• Male candidate only
• Clean shave and business formals (Grooming Policy)
• Work from Office only

Certifications

Mandatory:

• PMP
• AWS Certification

Good to Have:

• ITIL
• Certified Scrum Master
• PRINCE2
• CISSP
• CISA

As an Inside Sales Executive, you will handle B2B SaaS pre-sales on behalf of our clients. You will contact key decision makers in the IT industry based on our clients' wish lists and help in bridging the gap between the solution the client is building and the problem that the world is solving with it.

Responsibilities :

● Source new sales opportunities through inbound lead follow-up and outbound

cold calls and emails.

● Understand client and customer needs and requirements.

● Route qualified opportunities to the appropriate sales executives for further

development and closure.

● Research accounts, identify key players and generate interest.

● Maintain and expand your database of prospects within your assigned market.

● Perform effective online demos to prospects.

Requirements and skills :

● 0-1 year of experience in the business development field.

● Strong phone presence.

● Proficient with corporate productivity and web presentation tools.

● Experience working with Lead Generation & CRM.

● Excellent verbal and written communications skills.

● Strong listening and presentation skills.

● Ability to multi-task, prioritize, and manage time effectively.

Job Type:

1. Full time & On-site

2. 5 day work week (Shift based)

Location: Koramangala, Bangalore

Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles

Mandatory (Experience 1): Must have 3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.

Mandatory (Experience 2): Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success

Mandatory (Experience 3): Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.

Mandatory (Experience 4): Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)

Mandatory (Experience 5): Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).

Mandatory (Note): Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).

Mandatory (Company): B2B SaaS (Technical complex)

• Strong UI / Product / Visual Designer Profile (Not UX-focused)
• Mandatory (Experience 1) – Must have 2+ Years of hands-on experience in UI / Product / Visual Design, with strong exposure to web and mobile app design (from concepting, wireframes, prototypes to final UI).
• Mandatory (Portfolio) – Must have a strong visual/UI design portfolio showcasing product, web, and app UI work with clear emphasis on visual hierarchy, interaction detail, color, and layout.
• Mandatory (Tools) – Proficiency in Figma, Adobe XD, FigJam, Photoshop, Illustrator (knowledge of Sketch, Axure, Zeplin is a plus).

Preferred

• Preferred (Skill) - Exposure of design AI tools is a plus
• Preferred (Additional Tools) – Familiarity with Google Analytics, Hotjar, Microsoft Clarity, Miro, and other collaboration or analytics tools.

21N78E Creative Labs is looking for Visualizers.

• Work with all the Marketing and Client teams to create effective client communication, develop innovative products, enabling client acquisition and customer delight.

• Responsible for conceptualizing, strategizing and visualizing concepts and designing for a variety of products and clients in the following areas.
o Advertising – Mainline and Digital
o Social media
o Outdoor
o Audio Visuals
o UI Design
o Corporate Communication

• Strong Design skills | Proficient in Adobe Creative Suite | Working Knowledge of Motion Graphics software’s (Adobe Premiere & After Effects) | Clear grasp of social media formats