Sales Engineer

As a Key Account Manager (KAM) in 2026, the role has shifted from being a "relationship manager" to a "strategic growth architect." You are now expected to use AI-driven insights to predict client needs and act as a consultant rather than just a vendor.

Below is a modern, professional Job Description for a KAM.

Job Title: Key Account Manager (KAM)

Role Overview:

We are looking for a Key Account Manager to oversee and nurture our most valuable client relationships. In this role, you aren't just a point of contact; you are a strategic partner. Your goal is to deeply understand the client’s business objectives and align our solutions to help them achieve long-term success. You will manage a high-value portfolio, ensuring retention, identifying expansion opportunities, and driving mutual profitability.

Key Responsibilities:

• Strategic Partnership: Build and maintain long-term, trusting relationships with "big player" clients, acting as their primary advocate within our company.
• Account Growth (Upselling/Cross-selling): Identify "white space" opportunities within existing accounts to introduce new products or services that solve specific client pain points.
• Predictive Problem Solving: Use data analytics and AI tools to monitor account health and proactively resolve issues before they escalate.
• Contract Negotiation: Lead complex negotiations for contract renewals and pricing agreements, ensuring terms are beneficial for both parties.
• Cross-Functional Leadership: Collaborate with Marketing, Product, and Support teams to ensure seamless delivery and tailored solutions for your key accounts.
• Market Intelligence: Stay ahead of industry trends and competitor moves to provide your clients with consultative insights that position them for success.

Required Skills & Qualifications :

• Relationship Management: Proven ability to manage large-scale accounts and build rapport with C-suite stakeholders.
• Commercial Acumen: Strong understanding of P&L, budgeting, and financial forecasting.
• Analytical Thinking: Proficiency in using CRM software (Salesforce, HubSpot) and AI-driven dashboards to interpret customer data.
• Negotiation & Persuasion: Expert-level communication skills with a track record of closing high-stakes deals.
• Adaptability: Ability to pivot strategies in a fast-paced, digital-first market

We are looking for "Tele Sales Representative"

Location: Mumbai (Goregaon-W)

Role: Tele Sales Representative

Experience: 3-5 Years

Key traits:

• Make outbound calls to customers.
• Pitch and explain the company products/services effectively over the call.
• Generate leads and convert them into successful sales.
• Achieve daily, weekly, and monthly sales targets.
• Good communication skills in English (mandatory).

We are looking for an experienced and customer-oriented Air Ticketing & Travel Package Executive to join our travel agency in Ahmedabad. The ideal candidate will have 1 to 5 years of relevant experience in air ticketing and travel package operations and be passionate about delivering seamless travel solutions to clients.

Key Responsibilities:

• Manage the complete process of air ticket booking, cancellation, and re-issuance through airline portals and GDS systems.
• Coordinate with airlines and travel portals for routine operations and issue resolution.
• Design, promote, and sell travel and holiday packages tailored to client needs.
• Handle client inquiries, create travel itineraries, prepare quotations, booking confirmations, visa assistance, and other related formalities.
• Communicate and coordinate with hotels and travel service providers to confirm bookings.
• Maintain accurate records of all bookings, payments, and client interactions.
• Achieve monthly sales targets and contribute to team goals.
• Handle emergency changes and cancellations with professionalism and efficiency.
• Use computer and internet tools effectively for package creation and information sourcing.

Candidate Requirements:

• Hands-on experience with GDS systems (e.g., Amadeus, Galileo) and airline portals.
• Excellent communication, sales, and client relationship skills.
• Good computer proficiency and internet research capabilities.
• Knowledge of visa processing is an added advantage.
• Ability to work independently and handle multiple clients simultaneously.
• Must be available for full-time, on-site work in Ahmedabad from 10:00 AM to 7:00 PM
• Freshers also Apply

JOB SUMMARY

Position - Lead UI 

Location - Bangalore. 

Take part to the development and the maintenance of the FM SAAS Platform.

• Write technical designs (conception, architecture, data model)
• Maintain/enhance CI/CD processes ( Basic Knowledge is mandatory)
• Develop and maintain the platform
• Support UI developers
• Identify and resolve incidents
• Representing FM in global UI architecture meetings

JOB RESPONSIBILITIES

Customers

Delight our customers by:

• Delivering high quality, bug free software
• Respecting customer commitments
• Respecting UX designs
• Assisting operations (incl. support, delivery and pre-sales) with subject matter expertise when needed
• Providing expected effort to solve customer issues
• Understanding fully the FM Strategy

Teamwork

Work together by:

• Providing a transparent reporting to both the scrum team and the UI team
• Helping other team members to achieve their commitments
• Sharing knowledge
• Driving other UI developers
• Working closely with his/her scrum team
• Working closely with the FM UI team
• Working closely with QA
• Working closely with SRE
• Working closely with the global UI team
• Working closely with the UX team

Innovate

Innovating by:

• Keeping in touch with latest technologies
• Sharing (business/technical) ideas with the team and the management
• Proposing new development tools
• Proposing enhancement to our CI/CD processes

Improve (KPI’s)

Constantly improving by:

• Being proactive and autonomous
• Actively participating to retrospective
• Communicating with other BT UI teams
• Helping others

SKILLS, KNOWLEDGE AND EXPERIENCE REQUIRED

Required Skills

• IT Master’s Degree or equivalent such as Engineering school
• Strong/proven knowledge of Javascript development language
• Strong/proven knowledge of React and its usual ecosystem
• Basic knowledge of Docker
• Strong analytical and algorithmic skills
• Strong communication skills
• Autonomy
• Adaptability
• Team working skills
• Ability to propose and discuss API contract with backend tech leads
• Heightened sense of client service
• Quality and documentation
• Sense of responsibility
• Strong attention to detail

Good to have Skills

• Rigorous, methodical and organized
• Ability to work both independently and within a team
• Knowledge about Single spa
• Knowledge about Kubernetes
• Knowledge about GitLab
• Knowledge about ArgoCD
• Knowledge of SWIFT banking environment would be an advantage
• Knowledge of Open Banking would be an advantage
• Mastery in software engineering tools

Job Description:



We are seeking a talented and experienced B2B SaaS SEO Content Writer to join our team. In this role, you will play a critical part in creating engaging and high-quality content for our SaaS (Software as a Service) business, targeting a B2B audience. Your primary focus will be on creating content that is optimized for search engines and designed to attract and engage potential customers.

Responsibilities:

• Produce well-researched, informative, and engaging content that aligns with our B2B SaaS industry, including blog posts, articles, whitepapers, case studies, and website content.
• SEO Optimization: Conduct keyword research to identify relevant search terms and phrases, and incorporate them into your content to maximize organic visibility.
• Collaborate with the marketing team to develop content strategies that align with business goals and industry trends.
• Promote your content through various channels, including social media, email marketing, and other online platforms, to increase reach and engagement.
• Create content that speaks directly to our target audience, addressing their pain points and providing valuable solutions.
• Stay current with SEO and content marketing best practices, industry trends, and competitors' strategies to continually improve our content efforts.

Qualifications:

• Experience/ knowledge in B2B SaaS content writing with a focus on SEO optimization.
• Exceptional writing and editing skills, crafting engaging and informative content.
• A strong understanding of SEO principles, keyword research, and on-page optimization.
• Familiarity with B2B SaaS and authoritative writing on related topics.
• Strong research skills to gather data, statistics, and insights to support your content.
• Track record producing content driving organic traffic, engagement, and conversion.
• Collaborative skills, meeting deadlines in a fast-paced, cross-functional setting.
• Proficiency with SEO and content marketing tools (SEMrush, Ahrefs, Google Analytics).

A portfolio of previous work showcasing your B2B SaaS and SEO content writing skills.

We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We- re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents.

Responsibilities:

• Plan and execute all digital marketing campaigns, including Google and social media marketing with expertise in Facebook ads, google analytics, email marketing, influencer marketing and display advertising campaigns.
• Handle the entire digital marketing to bring direct website conversion.
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.

Requirements:

• Minimum 5+ years of working experience in digital marketing with prime focus on Facebook ads and google Adwords.
• Proven track record in generating online orders/ direct website conversion.
• Candidates from the e-commerce industry or marketing agencies will be preferred.
• Candidate must be a graduate preferably B-Tech or MBA preferably from tier-1 or tier-2 colleges

Communicate with Web developer to better our existing website

Communicate with SEO agency to assign task to them and take reporting on weekly basis

Creating templates and send bulk emails through Mailchimp

Making posts for SMO and posting them

Maintaining different MIS for measuring the progress of digital marketing efforts

Job Types: Full-time, Permanent