Sales Development Representatives

Job Title: Sr. Design Engineer (Pharma Industry)

Location: Ghatkopar

Department: Design

Experience: 4-5+yrs in pharmaceuticals

Qualifications:

 Diploma / Bachelor's Degree in Mechanical field

Key Skills & Responsibility:

 Should have advance knowledge in 3D Auto-Cad & Solid work.

 Experience in preparing pipeline drawings particularly in solid work

 Prepare bill of material with the help of solid work.

 Should have the knowledge of 3D Auto-Cad & Solid Work in the field of fabrication of

vessels would be preferred.

 Preparing assembly drawings, subassembly drawings, component drawings preparing pipeline

drawings.

 Designing, drafting and detail engineering of equipment such as Pressure vessels, Columns,

Heat Exchangers.

 Storage Tanks as per ASME / API / TEMA & PED Preparation of mechanical data sheets.

 Ensuring that Designing of equipment is in a cost effective and efficient manner.

 Checking and reviewing BOM, fabrication drawing.

 Engineering Coordination with other divisions/ client.

 Preparing bill of material or checking of the plant of given projects.

 Develop detailed design drawings and specifications for mechanical equipment, dies/tools, and

controls, using computer-assisted drafting in solid works.

 Preparing plant in solid work and prepare Bill of marital from the solid work

 Review and analyse specifications, sketches, drawings, ideas, and related data to assess factors

affecting component designs and the procedures and instructions to be followed.

 Modify and revise designs to correct operating deficiencies or to reduce production problems

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

We're looking for a Front-end Developer who is able to develop interactive, user-friendly

interfaces which are AMAZING and AESTHETIC in design, appearance, architecture, and compatibility. You will work on a diverse set of unique and challenging projects that allow user to seamlessly interact with technology.

Work Details:

● Deliver best-in-class HTML5/CSS3 front-end code across a broad array of interactive

web and mobile projects

● Excellent eye for layout and ability to translate PSD files into pixel perfect HTML/CSS

code. SASS is a plus.

● Experience with modern JavaScript libraries and frameworks in any of them (React,

Angular or Vue)

● Proficiency working with RESTFUL APIs is a plus

● Intimate knowledge of cross-browser and cross-device development

● Ability to write high-performance, reusable code for UI components, including

appropriate testing

● Some experience in object-oriented programming.

● Strong problem solving, troubleshooting, & analysis skills.

● Familiarity with Linux/Unix environment

● Keen to learn, mentor and willingness to take ownership of work items

● Some experience with distributed version control systems, such as Git

Requirements

● Bachelor’s degree in Computer Science or a related field, or equivalent professional

experience

● Experience working with agile teams and making rapid decisions in a dynamic and

disruptive environment

● 3+ years of relevant software development experience

● Strong communication skills

Project Management officer

The Job in short

As a Project Management Officer, you will be part of the Customer Success (CS) department. We undertake exciting projects at top-tier banks all over the world to implement our online banking solutions.

Your task is to manage projects all around the world and be a bridge between Backbase internal teams and our clients.

Meet the job

Backbase is a fast-growing and dynamic environment. Taking upon this position means that you will be a key person in providing effective coordination and communication among all the project stakeholders.

You will be expected to support customers/partners and advise clients on implementing their online applications using Backbase Solution to its full potential.

How about you

● You are a solid project manager (3+ years) who is result driven and ready to adapt to a constantly changing environment;

● You have 3-8 years of work experience.

● Manage the Support team which is a mix of BE/FE/Mobile engineers ensuring they are aligned to the goal of assisting in fixing Incidents/Service Requests/Upgrades (Backbase products) created by Clients and SI Partner teams on the existing applications.

● Client Stakeholder management - Align with various client stakeholders from different departments like Business and IT in ensuring smooth execution of the service offered by the BB dedicated support team.

● Act as an escalation point of contact to clients in case of any major disruption to service.

● Create Weekly Reports to provide an overview of the support team performance on tickets separately for client stakeholders and Backbase Management.

● Chair the daily sync-up calls with the Team, and separate weekly alignments with Client stakeholders & BB Internal Management.

● Good to have in full-cycle project management, ideally starting with requirements gathering, proposal preparation, integration of partner solutions/products, as well as planning (project plan, resource allocation, cost calculation), supporting sales and pre-sales as and when required;

● You jump on opportunities to collaborate with colleagues and clients and enjoy being an accelerator;

● You are very much hands-on and have the mentality to get things done;

● Proficiency in English is an absolute must since you will be dealing with clients across the globe;

● Additional local languages are most welcome;

● We are extra delighted if you have experience in the finance industry.

The ideal candidate will be familiar with the full software design life cycle. They should have experience in designing, coding, testing and consistently managing applications They should be comfortable coding in a number of languages and have the ability to test code in order to maintain high-quality code.

Responsibilities

• Design, code, test and manage various applications, Product Development
• Collaborate with the engineering team and product team to establish the best products
• Follow outlined standards of quality related to code and systems
• Develop automated tests and conduct performance tuning

Qualifications

• Bachelor's degree in Computer Science or relevant field
• 6 to 10 years of experience working with .NET or relevant experience
• Must have experience in Product Development
• Experience developing web-based applications in C#, HTML, JavaScript, VBScript/ASP, or .NET, Angular 8+
• Experience working with MS SQL Server and MySQL Knowledge of practices and procedures for full software design life cycle
• Experience working in an agile development environment

At Mojocare, we’re building a neo-digital clinic enabling Indians to take control of their health,

wellness and happiness. Our mission is to make specialty primary care patient centric,

convenient and accessible to a billion Indians.

Mojocare provides treatment plans that are doctor-approved and backed by science,

personalized for one’s specific wellness goals by our team of reliable clinical experts. We

provide treatment plans across men’s sexual wellness, women’s wellness and PCOS, hair and

skin care, weight management, mental wellness. Our complete ecosystem goes beyond

products, providing the modern consumer access to care and support from a community of

doctors, therapists, dieticians and wellness experts.

We have an ambitious mission and even more ambitious team. Founded by IITians and domain

experts, we are backed by some of the most marquee investors in the country, including the

founders of Lenskart, Cred, Curefit, 1mg, GoMechanic. We have grown 50x in the last 12

months with plans to grow 20x in the next 2 years – come join us to create the future of primary

healthcare, now.

We are looking for well rounded people who care about their craft and understand software

development. While we value a formal degree in computer science we do not require one - a

candidate with a strong background, open mind and ability to learn would be an ideal addition to

our team.

Responsibilities

● Deep understanding of Python/Django and web Architecture

● React Experience and GraphQL Experience is desired

● Strong System design fundamentals

● Maintenance work including but not limited to bug fixes for production, security

vulnerabilities fixes, deployments in production, production outage analysis and fixing.

● Review work estimates, code and deliverables of technical team members and provide

oversight of solution builds. Build highly scalable products, maintain security of data and

stability of the website/app.

● Ensure correct usage of industry standard software and frameworks.

● Coach less-experienced members of your team.

● Grow the internal information technology development organization; manage and recruit

a multi-disciplinary high-performance technology team

Requirements

● Experience in Full stack development

● Expertise with either Python/Django or ReactJS

● Bachelors/Masters in Computer Science from a Tier 1 College/University or equivalent.

● Experience with JIRA, GIT, CI-CD pipelines.

● Ability to adapt to new technologies to meet the changing demands of scalability and

usage, manage traffic and load on the server.

● Experienced with managing security, external authentication, third party security, API

authentication Ability to solve problems creatively and effectively

● Good communication and problem-solving skills

● Good understanding of website architecture and aesthetics

Look forward to:

● Working with a world-class team.

● Fun & work at the same place with an amazing work culture and flexible timings.

● Get ready to transform yourself into a A+ Employee

Join Mojocare and Make History!

Technical Skills needed:

• WebSphere Developers with Sr experience.
• Strong knowledge of WebShere Commerce v8.x (preferred) application development
• Strong knowledge of web application development using enterprise Java technologies and frameworks
• Strong knowledge building WebSphere Commerce applications using Web Sphere Commerce Build and Deployment (WCBD) is preferred
• Experience with AWS hosted applications is preferred. Knowledge of working on EC2, ELB, RDS services preferred.
• Experience with Ant, Maven build scripts and Jenkins based CI/CD process
• Strong knowledge of Unix/Linux shell scripts
• Hands on experience with web service technologies including SOAP, REST, JCA, Jax-ws preferred
• Strong knowledge of specific Java technologies including JSP, JSTL, JDBC and JAXB is preferred
• Strong familiarity using SVN/GIT/BitBucket for source code management is preferred
• Strong knowledge of profiling techniques, memory management and performance tuning is preferred
• Experience tuning Websphere commerce Solr Indexing and Stage Prop Process highly desirable