Sales Development Representative

Dear Candidate,

We have an urgent requirement for International Sales Account Manager -Whole sale SMS Business/Services at Gurgaon Location.

Designation: International Sales Account Manager

Location: Gurgaon

Key Skills: A2P Messaging / WhatsApp / RCS

Experience: 2-4 yrs 

Job Summary:

We are seeking a dynamic, results-oriented International Sales Manager to lead the sales efforts

for our SMS wholesale business in the global telecom market. This role requires a strong

understanding of the SMS wholesale industry, exceptional relationship-building skills, and the ability to drive revenue growth through strategic partnerships with international carriers,

aggregators, and businesses.

As the International Sales Manager for SMS Wholesale, you will be responsible for managing

existing accounts, acquiring new clients, and expanding market presence while ensuring the

highest levels of customer satisfaction and profitability.

Job Description:

Sales Strategy & Growth:

• Develop and implement a comprehensive sales strategy for SMS wholesale services in

international markets.

• Identify new business opportunities and drive revenue growth through strategic

partnerships, including international carriers, MVNOs, aggregators, and enterprise

clients.

• Establish and maintain long-term relationships with key stakeholders in the telecom

industry, including network operators and key decision-makers.

• Manage the end-to-end sales process, from prospecting to contract negotiation and

closure.

Client Management & Relationship Building:

• Act as the primary point of contact for international clients and partners, ensuring

effective communication and satisfaction.

• Monitor client usage, manage expectations, and optimize the customer experience to

maintain long-term business relationships.

• Conduct regular business reviews with key accounts to identify opportunities for

upselling and cross-selling SMS-related services.

Market Analysis & Reporting:

• Analyze market trends, competitor offerings, and customer needs to identify new

opportunities and adjust sales strategies accordingly.

• Provide regular reports to senior management on sales performance, pipeline status,

market trends, and key account developments.

• Monitor industry developments related to SMS, messaging technologies (A2P, P2P,

RCS, etc.), and regulatory changes impacting the wholesale SMS business.

Pricing & Contract Negotiations:

• Develop competitive pricing models for SMS services tailored to specific regions, market

demands, and customer requirements.

• Lead contract negotiations with international clients, ensuring that all terms align with

company policies and business objectives.

Collaboration:

• Work closely with the technical, operations, and customer service teams to ensure

smooth delivery of SMS services to clients.

• Collaborate with marketing teams to create promotional materials and campaigns that

enhance customer acquisition and retention.

• Participate in industry conferences, trade shows, and forums to expand the company's

network and represent the company in international markets.

Experience

Minimum of 1+ years of experience in telecom sales, with a strong focus on wholesale

SMS, A2P messaging, or related messaging services.

• Proven track record of achieving sales targets and managing key accounts in the telecom

or wholesale messaging sector.

• Experience in international sales, with a good understanding of regional telecom markets,

regulations, and competitive landscapes.

Knowledge of SMS gateways, routing technologies, and messaging platforms (e.g., SMPP, HTTP, etc.).

Key Qualifications:

Education: Bachelor’s degree in Business, Telecommunications, or a related field.

A master’s degree or relevant industry certifications is a plus.

Experience: 2 - 5 years in sales role Industry: Telecom

Employment Type: Full Time, Permanent

Key Skills

Strong negotiation and closing skills with the ability to build and nurture long-term business relationships.

• Excellent communication, presentation, and interpersonal skills.

• Ability to analyze market data, identify trends, and adapt sales strategies to meet client needs.

• Familiarity with pricing models and contract negotiations for international telecom services.

• Self-motivated with a results-driven approach to sales.

• Flexibility for travel

Best Regards,

Minakshi Soni

Executive - Talent Acquisition (L2)

Worldwide Locations: USA | HK | IN 

• Should have Min 1+ Years exp inexperience in Automotive Industry preferred with knowledge in MS office or similar Industrial experience
• Looking for a male candidate who can join Immediate or Max 15 Days, Also the candidate should be ready to come down for F2F in Chennai
• The ideal candidate should be a Dynamic person with a pleasing personality and good communication skills are required
• Looking for someone with graduation in Mechanical/Electrical/Electronics/Instrumentation Engineering/Business Mgmt Degree

• Handling customer queries on Web Chat, E-mails and Social Media
• Educate current and potential customers with product and service information
• Maintain accurate customer records
• Identify and escalate priority issues to the Team Leader and Ops Team
• Actively participate in team meetings

• Handle all queries in a polite, professional manner
• Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
• Educate customers on services and processes.
• Escalate any issues to the Team Leader.
• Achieve agreed KPIs and Objectives.
• Adhere strictly to shift schedules.
• Adhere to laid down internal policies, procedures and processes.
• Work collaboratively with the team.
• Candidates from voice/non- voice both will be fine. 
  Experience with the SAAS model will be an added advantage. 
  Ecommerce background will be an added advantage. 
  Communication skills should be good in verbal and written communication.

Job Description:

• In depth knowledge of NodeJS, ExpressJS, Mongo DB

• Experience implementing applications using React

• Experience creating front end applications using HTML5, React, Saga

• Hands on experience with JavaScript Development on both client and server-side

• Experience with modern frameworks and design patterns

• Experience in using Github / Bitbucket

• Knowledge of using AWS and deploying applications on AWS

This innovative startup offers ready to drink alcoholic beverages for the global Indian. They are disrupting a $35bn market by offering consumers more choice, better packaging and an aspirational experience. The company is on track to be sold in more than 1000 outlets by the end of the year, and has raised a seed round of ~ $500mn from well known VCs and founders including First Cheque, Letsventure and Bhavish Agarwal.

The company was founded by an IIT Bombay alum who has more than a decade of experience in established global FMCG companies like P&G, as well as startups like Ola and FoodPanda.

As a Key Account Manager, you will be developing and managing a portfolio of Key Accounts and handling off-premise as well on on-premise sales.

What you will do:

• Handling key accounts, strategizing and driving sales and ensuring increase in business for the company
• Acquiring a thorough understanding of the business needs and requirements of the key customers
• Educating and updating the customers about the company’s products
• Serving as an important link of communication between key customers and the management
• Building and maintaining long-term professional relationships with the customers, obtaining feedback from customers and also handling escalations, if any
• Handling contracts and renewal with regards to the key accounts assigned
• Handling the commercial agreements, pricing, quotations etc. of the key accounts managed and reporting the same to the management
• Periodic review and course correction of sales plans as well as the key accounts and reporting the same to the management
• Handling internal stakeholders such as various internal teams and external stakeholders such as customers
• Analyzing and having an in-depth knowledge of competition and current market trends and reporting the same to the management in regular intervals
• Ensuring compliance of Government rules, laws and regulations while handling various documents, contracts and agreements

Desired Candidate Profile