Sales Development Representative

Job Overview:

We are seeking a client-focused and analytically strong Application Support Engineer

to ensure the smooth functioning, user adoption, and issue resolution of our TMS software

Quantum Beacon. This role combines client interaction with technical investigation, requiring

a balance of functional knowledge, product expertise, and clear communication to address

user queries, support ongoing operations, and contribute to continuous product

improvement.

Key Responsibilities:

Issue Management & Ticketing

 Acknowledge and log user queries received via phone, email, or support portal.

 Create, categorize, and prioritize support tickets appropriately.

 Monitor the full lifecycle of tickets, ensuring timely resolution within agreed SLAs.

 Escalate unresolved or critical issues to appropriate internal teams.

Troubleshooting & Root Cause Analysis

 Diagnose and replicate reported issues in test environments.

 Analyze system behavior, logs, and data to identify root causes.

 Coordinate with product, development, and QA teams to confirm and resolve issues.

Client & Stakeholder Communication

 Act as the primary contact for assigned client issues and feature requests.

 Provide regular updates and maintain transparent communication with both internal

and external stakeholders.

 Clearly articulate timelines, dependencies, and any additional effort or cost

implications.

Training & Onboarding

 Support onboarding of new users by setting up accounts and conducting training.

 Deliver ongoing training sessions to enhance product adoption and user

competence.

 Help users understand product features, workflows, and calculations relevant to their

roles.

Documentation & Knowledge Management

 Document issues, resolutions, FAQs, and best practices for internal knowledge

sharing.

 Prepare and maintain business requirement documents (BRDs), user manuals, and

support records.

 Maintain audit-ready documentation and provide evidence during internal or external

reviews.

Product & Change Request Support

 Capture enhancement requests or change requirements based on user feedback.

 Collaborate with internal teams to scope and plan new features.

 Track and communicate progress of approved changes to clients.

Infrastructure & Installation Support

 Assist clients with software installation, configuration, and infrastructure-related

queries.

 Coordinate with internal tech teams to resolve environment-specific issues.

Required Qualifications/Skills

1. Bachelor's degree (B.E, B.tech, BSc IT, BCA, B.Com or above) with 0-2 years of work

experience as Application support

2. Basic documentation/presentation

3. Good communication and interpersonal skills

4. Analytical thinking and problem-solving capability

5. Good Excel knowledge

Desired Qualifications

Previous experience working in the Software Services domain, preferably for BFSI sector

Company: Nico Digital India Pvt. Ltd.

Location: Remote

Department: Growth & Partnerships

Experience: 2–7 years

Salary: ₹35,000 – ₹60,000/month

About Nico Digital

Nico Digital Pvt. Ltd. is a Kolkata-based digital marketing and transformation agency, established in 2010. The company specializes in SEO-driven growth, performance marketing, and digital strategy, partnering with SaaS, B2B, D2C, and global brands to deliver scalable and measurable business outcomes.

Role Overview

We are looking for a dynamic Growth & Partnership Executive to drive client acquisition, strategic partnerships, and revenue growth across domestic and international markets. This role focuses on building long-term relationships and delivering tailored digital marketing solutions that enable businesses to scale effectively.

Key Responsibilities

·        Identify and onboard new clients across SaaS, B2B, D2C, and eCommerce sectors

·        Build and nurture strategic partnerships to expand business opportunities

·        Generate high-quality leads through outbound outreach, networking, referrals, and inbound channels

·        Present and pitch Nico Digital’s core offerings, including:

o   SEO (technical, content, and link building)

o   Performance marketing (Google Ads, Meta Ads)

o   Digital strategy and growth consulting

·        Understand client objectives and craft customized, results-driven marketing solutions

·        Develop strong relationships with founders, marketing leaders, and key decision-makers

·        Manage the complete growth cycle: lead generation → pitching → negotiation → closure

·        Collaborate with internal SEO, performance, and strategy teams to design impactful solutions

·        Maintain CRM systems, track pipeline progress, and forecast revenue

·        Stay updated with digital marketing trends, tools, and competitive landscape

Key Requirements

·        2–7 years of experience in Growth, Partnerships, Sales, or Business Development (preferably in digital marketing or agency environment)

·        Strong understanding of SEO, paid media, and digital marketing services

·        Proven track record of achieving revenue targets and closing deals

·        Excellent communication, presentation, and negotiation skills

·        Experience in consultative and solution-based selling

·        Ability to thrive in a fast-paced, performance-driven environment

What We Offer

·        Competitive fixed salary with performance-based incentives

·        Opportunity to work with global brands and high-growth startups

·        A fast-paced, entrepreneurial environment with significant growth opportunities

Position: Machine Learning Engineer 

Job Type: Full Time, Permanent 

Location : Baner, Pune 

We are looking for a visionary Machine Learning Engineer to bridge the gap between cutting-edge research and real-world applications. In this role, you won’t just be training models; you will be architecting the visual intelligence that powers our next generation of products. You will join a high-impact team dedicated to solving complex spatial and visual problems at scale. 

What You’ll Do 

• Architect & Innovate: Own the journey from research to production-ready computer vision pipelines. 
• Optimize Performance: Build high-speed deep learning models for real-time detection and recognition. 
• Lead with Data: Curate massive datasets and apply advanced engineering to maximize model accuracy. 
• Collaborate & Integrate: Partner with cross-functional teams to embed AI insights into core products. 
• Stay Ahead: Proactively prototype SOTA architectures to keep our solutions at the cutting edge. 
• 
  

What We’re Looking For 

• Expert in Python and OpenCV. You are framework-agnostic but a power user of PyTorch or TensorFlow. 
• 2–5 years of shipping ML products. You know how to move beyond research notebooks into scalable production code. 
• A problem solver obsessed with robust, explainable AI and clean, rigorous validation. 
• Strong mastery of the math behind CV—specifically geometry, linear algebra, and optimization. 

Job Description:

• Contribute to all phases of the development life-cycle of the students and train a dynamic team of students.
• Should possess strong knowledge of JavaScript, Typescript, Angular JS, React JS, Node JS, and DBMS along with a passion for Blockchain.
• Good to have knowledge of Rust and Solidity
• Excellent in any of the programming languages.
• Ready to upgrade the idle candidates. Should stay up-to-date with the latest development in the field.
• Facilitating the student's available resources such as curriculum, data, hardware, etc.
• Upgrading the students’ knowledge quality by taking them through the important functionalities of technologies.
• Sharply train the student's minds in analyzing the problem-solving ability of the students
• Train and guide the students to analyze the errors and design strategies to overcome them.
• Lead learning enhancement through developing assignment and assessment modules
• Integrate the use of advanced technology for upscale training quality, and develop plans to track and monitor the progress of students.
• Should be capable of completing the assigned module in the given time.
• Conduct regular research for further enhancement of curriculum on a regular basis.
• Should be able to communicate and connect with students in an effective way.
• Maintain individual and group training records
• Organize and promote courses
• Prepare teaching/course materials
• Proctor course examinations
• Develop and deliver programs of learning activities
• Check and assess (grade) students’ work and deliver feedback with course grades
• Apply new technologies to deliver courses and improve the learning experience for students.
• Keep personal IT skills and knowledge up to date

• Install, configure, and maintain Kubernetes clusters.
• Develop Kubernetes-based solutions.
• Improve Kubernetes infrastructure.
• Work with other engineers to troubleshoot Kubernetes issues.

• Kubernetes administration experience, including installation, configuration, and troubleshooting
• Kubernetes development experience
• Linux/Unix experience
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Only Female Candidates

Looking for the Implementation Managers, Belgaum Location respectively who are excited to be part of our fast-paced, high-intensity work environment and work with the Delivery Leaders aligned with our Mission.

Our Mission 2025 is to transform the way learning is delivered by impacting 1 million+ children annually to get closer to our vision to democratize quality early education. This role will be an integral part of the growing Delivery Team who contribute to our mission to expand from our current set of 700 partner schools to 7000+ schools in 3 years by 2025.

Responsibilities

● Independently manage end to end implementation of Kreedo curriculum in 18 – 20 schools assigned in specific area/s.

● Visit each school monthly to observe and assess if schools are meeting the set parameters. ● Assist the teachers to identify areas of development and improvement.

● Write detailed observation reports based on the visits.

● Provide guidance to the school management to successfully implement Kreedo Curriculum

Requirements

● Excellent interpersonal skills

● Should be fairly fluent in English (Both Spoken and Written)

● Willing to travel

● Working knowledge of Microsoft Office Suite (Word and Excel) and Google Docs

● Desire to build a career in Early Childhood Education Note: Exposure to young children in a personal / professional capacity will also be an added advantage.

Experience

● Experience: 0 - 4 years of Experience in sales or training or delivery (post sales support), preferably from service industry.

● Education: Any Graduation / Post-Graduation (Bachelor / Master degree in Education / Early Childhood Education / Human Development will be an added advantage)

● Language Preference: English, Hindi & any Local Language ( Marathi)

● Job Location: Belgaum

Job Types: Full-time, Permanent

At Nextyn, we're seeking talented individuals to join our Market Research department. As a vital bridge between researchers, clients, and industry experts, you'll play a crucial role in delivering comprehensive research solutions that drive informed decision-making.

Join our innovative and collaborative team, where your contributions will be recognized, and professional growth is encouraged. If you're passionate about connecting people, driving insightful research, and facilitating informed decision-making, apply today to be part of Nextyn's Market Research department!

The ideal candidate will conduct quantitative and qualitative analysis across various projects to optimize company growth and business. You will summarize findings in a succinct manner for the client's usage.

Candidates from Mumbai who can join immediately are preferred.

Responsibilities

• Performing quantitative and qualitative research based on the project requirements (Use/Implement other market research databases, tools, and methodologies for executing the project as per the contract)
• Compiling data and preparing reports related to the current market and sharing a depth understanding of market trends, customer demographics, market sizing, and other factors influencing the product and service
• Analyzing and interpreting project data to identify patterns and offer solutions/consultation to the clients
• Supporting other consultants/analysts in the organization to deliver optimum results for a project
• Liaising with the client to keep them updated regarding project status, deliverables, and other related information
• Market research for competitors, customers, suppliers, industries, market trends, and technologies
• Prepare competitor and customer profiles and reports including operational, financial, and corporate data
• Prepare Competitive Benchmarking reports (technical and financial)
• Prepare analysis of targeted industries

Qualifications

• Master's/Bachelor's degree in Business or Economics or a related discipline
• 2 - 3 years of experience working with data in a related field
• Excellent communication skills
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

CRM Technical Developer

Country: Malaysia

Cities: Kuala Lumpur

Area of expertise: Customer Relationship Management (CRM)

Job Description

You're a problem solver, knowing the systems, applications, and processes that will make a client happy, no matter how complex the IT solution and integrating architecture. You bring expertise and creativity to designing activities and building system prototypes.

About the job

Business and IT don't always speak the same language. It can be difficult for companies to know how IT can help tackle their problems and increase profitability. They need you to understand their business and translate their needs into a software solution that will realize results. 

As a CRM Technical Developer, you will be familiar with at least one leading commercial CRM system. You will assist delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer concern, and resolution. This role is typically focused on more complex assignments, often requiring diverse inputs, processes, and/or outcomes with room for discretion within established parameters.

Day-to-day you will:

• Assist across all phases of projects (e.g. Plan, Analyze, Design, Build, and Test)
• Demonstrate technical knowledge to design and implement CRM solutions
• Research customer issues that may be non-standard in order to offer solutions
• Support design of conceptual architecture and technical solutions
• Ensure project quality meets standards through critical metric identification and testing plan
• Identify process gaps and work cross-functionally to formulate improvement plans
• Travel as needed

Key Role Skill & Capability Requirements:

You are passionate about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, a self-starter, and a creative problem solver. You are passionate about software and its potential to move organizations forward through innovation.

Your technical skills may include:

• Design, develop, deploy, customize and integrate Microsoft Dynamics CRM with other systems
• Configure and customize on standard workflows, dashboards, forms, views and develop standard or custom reports
• Develop reports or dashboards using PowerBI and integrate with D365CS
• Develop web application, web API, console application, window services to integrate with D365CS
• Develop a script to migrate existing CRM to D365CS
• Complete the documentation required including the source codes, technical specification, and unit test result
• Support SIT, UAT, and production and fix the defect within the agreed SLA
• Strong understanding of Microsoft Dynamic365 CRM, with domain knowledge in Customer Service and Telco industry - this would be a plus point
• Develop Power BI reports and integration to Microsoft Dynamic 365 CRM

Your non-technical skills may include:

• Client management skills and the ability to work with customers to develop and manage an action plan
• Some consulting experience working with external clients
• Experience working with global/offshore teams
• Excellent communication skills

Preferred Education Background:

Bachelor's degree in a relevant field preferred.

Preferred Years of Work Experience:

• Minimum 3 year of Microsoft Dynamic 365 CRM and Power BI development experiences
• Minimum 3 year of experience in ASP.NET C# development, JavaScript, HTML 5, CSS and other web base technology and tools
• Experience with Microsoft Dynamics 365 Field Service is essential

About Us

Zupee is India’s fastest growing innovator in real money gaming with a focus on predominant skill focused games. Started by 2 IIT-Kanpur alumni in 2018, we are backed by marquee global investors such as WestCap Group, Tomales Bay Capital, Matrix Partners, Falcon Edge, Orios Ventures and Smile Group.

Know more about our recent funding: https://bit.ly/3AHmSL3

Our focus has been on innovating in the board, strategy and casual games sub-genres. We innovate to ensure our games provide an intersection between skill and entertainment, enabling our users to earn while they play. We are at the cusp of scaling rapidly; we’ve only just begun!

Location: We are location agnostic & our teams work from anywhere.

Core Responsibilities:

-Will be responsible for architecting, scaling and optimizing the entire technology platform across website and mobile for Zupee's Gaming Studio in alignment with the business vision.

-Will work closely with the founders, technology, product, marketing data science, data analytics, design, research & innovation, user relations team to identify opportunities for innovation and technical hurdles to business success.

-Will lead the evaluation and identification of the right technology stack for delivering Zupee's product portfolio.

-Will be responsible for driving the technology stack or engineering function-related people or team, processes, capabilities, and tools.

-Will establish key engineering-related metrics to measure product-stack mix success and optimization as the situation changes.

What are we looking for?

-Must have experience working in the Startup domain.

-Should have at least 9+ years of overall experience in engineering and must have played a leadership role, out of her/his overall experience.

-Hands-on engineering leader who has been an architect of scaling platform and deciding tech roadmap.

-Must have worked on emerging Tech Stacks.

-Must have a proven track record of independently architecting, scaling, and optimizing technology products from the ground up or prototype stage; delivering within time, budget and quality in the B2C environment.

-Good to have experience in startup domains and exp. starting or developing products from scratch.

-Must have demonstrated the ability to independently evaluate and identify relevant technology stacks (backend, frontend for mobile & web, and database management) for the product. (Preferably into NodeJS/ReactJS/Microservices architecture).

-Must have experience in business partnering, team building, program delivery, and product relatability.

-Has the ability to be hands-on, think clearly, analyze quantitatively, make data-driven decisions, communicate coherently, organize effectively, prioritize and relate to the business.

-Is metric-driven, fast-paced, attentive to detail, data-driven, and self-motivated.

-Is analytical, curious, a problem solver, and can influence stakeholders.

-Has a bias for diagnosis and action Culture Cues.