Sales Coordinator - Transmission Tower Lines

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

WHO WE ARE

We are a team of digital practitioners with roots stretching back to the earliest days of online commerce, who dedicate themselves to serving our client companies.

We’ve seen the advancements first-hand over the last 25 years and believe our experiences allow us to innovate. Utilizing cutting-edge technology and providing bespoke, innovative services, we believe we can help you stay ahead of the curve.

We take a holistic view of digital strategy. Our approach to transformation is based on conscious Intent to delight customers through continuous Insight and creative Innovation with an enduring culture of problem-solving.

We bring every element together to create innovative, high-performing commerce experiences for enterprise B2C, B2B, D2C and Marketplace brands across industries. From mapping out business and functional requirements, to developing the infrastructure to optimize traditionally fragmented processes, we help you create integrated, future-proofed commerce solutions.

WHAT YOU’LL BE DOING

As part of our team, you'll play a key role in building and evolving our Integration Platform as a Service (iPaaS) solution. This platform empowers our clients to seamlessly connect systems, automate workflows, and scale integrations with modern cloud-native tools.

Here’s what your day-to-day will look like:

• Designing and Building Integrations
• Collaborate with clients to understand integration needs and build scalable, event-driven solutions using Apache Kafka, AWS Lambda, API Gateway, and EventBridge.
• 
  
• Cloud-Native Development
• Develop and deploy microservices and serverless functions using TypeScript (Node.js), hosted on Kubernetes (EKS) and fully integrated with core AWS services like S3, SQS, and SNS.
• 
  
• Managing Data Pipelines
• Build robust data flows and streaming pipelines using Kafka and NoSQL databases like MongoDB, ensuring high availability and fault tolerance.
• 
  
• Client Collaboration
• Work directly with customers to gather requirements, design integration patterns, and provide guidance on best practices for cloud-native architectures.
• 
  
• Driving Platform Evolution
• Contribute to the ongoing improvement of our iPaaS platform—enhancing observability, scaling capabilities, and CI/CD processes using modern DevOps practices.

WHAT WE NEED IN YOU

• Solid Experience in Apache Kafka for data streaming and event-driven systems
• Production experience with Kubernetes (EKS) and containerized deployments
• Deep knowledge of AWS, including S3, EC2, SQS, SNS, EventBridge, Lambda
• Proficient in TypeScript (Node.js environment)
• Experience with MongoDB or other NoSQL databases
• Familiarity with microservices architecture, async messaging, and DevOps practices
• AWS Certification (e.g., Solutions Architect or Developer Associate) is a plus

Qualification

• Graduate - BE / Btech or equivalent.
• 5 to 8 years of experience
• Self motivated and quick learner with excellent problem solving skills. 
• A good team player with nice communication skills.
• Energy and real passion to work in a startup environment.

Visit our website - https://www.trikatechnologies.com

Minimum 2 years of working experience.

Can work on live projects of international clients.

Can handle multiple projects

Error-free coding.

Required Experience, Skills and Qualifications

Objective-C, or increasingly, the Swift 3.0 programming language

Apples Xcode IDE

Frameworks and APIs like Foundation, UIKit, and CocoaTouch

UI and UX design experience

Apple Human Interface Guidelines

2D and 3D graphics frameworks like SpriteKit and SceneKit

OpenGL or Metal, iOS graphics APIs

Familiarity with iOS 10 and newer OS versions

A Git code repository technology

Strong Objective-C skills and inside-and-out knowledge of the iOS SDK.

Experience using and creating scalable web-based Restful APIs.

• 8+Years of Exp in C++ Developement

Software: C++, Jenkins, Visual Studio, Linux, CheckMarx, GitHub, Google test framework.

Application Architecture: Scalable, Resilient, Cloud deployable, high performance based.

DB: Oracle

Libraries: CPLEX (knowledge of CPLEX is a plus)

Role: Senior PHP Developer

Experience: 2+ Years

Location: Baner, Pune (Work from office)

Company website: https://www.thinkitive.com

Linkedin Page: https://www.linkedin.com/company/thinkitive/mycompany/

Requirements:

• Mandatory 2+ years hands-on experience on PHP, Laravel, Codeigniter or any PHP framework
• Experience on building a rich web application using AJAX, JSON, jQuery, HTML5, CSS3, JavaScript, and Bootstrap
• Experience of working with Angular or ReactJS or VueJS is a Plus
• Good hands on experience in RDBMS (Oracle/MySQL)
• Strong technical development experience on effectively writing code, code reviews, best practices code refactoring
• Experience with various source control tools like GIT, Jenkins CI/CD and Maven
• Excellent communication & interpersonal skills, ability to engage diverse group of stakeholders and drive long running programs with far reaching changes
• Strong ability to organise & coordinate activities across geographically spread teams and ability to handle multiple competing priorities
• Experience in Agile development lifecycle methodology with proven problem solving and analytical skills.

Duties & Responsibilities:

• Developing a strong backend with web technologies, Persistence, Services, Platform, Performances and Scalability.
• Participating and collaborating with Product Owner/ Cross functional teams in the organisation to understand the business requirements and to deliver solutions that can scale.
• Designing and implementing Software that is simple, intuitive and easy to use with a platform development mindset to solve privacy platform problems.
• Proactively anticipating problems and keeping the team and management informed in a timely manner
• Ensure high performance of all systems developed
• Conducting analysis of website and application requirements
• Writing back-end code and building efficient PHP modules
• Developing back-end portals with an optimised database
• Troubleshooting application and code issues
• Integrating data storage solutions
• Responding to integration requests from front-end developers
• Finalising back-end features and testing web applications
• Updating and altering application features to enhance performance

Click here to Apply 👉 https://forms.gle/NEa2Be1SEm2urG4z8

Location : Bengaluru

Experience: 2 - 4 yrs

Semaai is an Agritech startup backed by the top International VCs. We are on a mission to uplift the livelihood and income of 55 million farmers in Indonesia through a highly trusted network of MSMEs(Toko Tanis) and farmer groups.

Agriculture in Indonesia is one of the biggest untapped opportunities in Asia as it is a $100 Billion economy but one of the least digitised sectors even though the country has the fourth-highest mobile user base in the world. We aim to be the first full-stack upstream solution for farmers and Agri SMEs with a focus on inputs, advisories, and Agri finance.

We are building the Engineering Founding Team @Semaai, and looking for members who are enthusiastic, and love a high level of autonomy.

Milestones:

• Launched our first product (Agriculture Input Products Marketplace) in August’21 in 3 weeks
• Onboarded most of the Central Java distributors on our marketplace
• 20% WOW growth in revenue
• 20% WOW growth of active user base

Link to our product:

• Mobile: https://play.google.com/store/apps/details?id=com.semaai.toko

Who we are:

Semaai's co-founders are ex Entrepreneurs, from Goldman Sachs, World Bank, and Schlumberger, with 30 years of rich experience in the technology, agri-business, and development sector in Indonesia and India.

We might be a right fit if you:

• Have 2-4 yrs of experience in Android development
• More than 1 year experience in Kotlin
• Sufficient experience in Problem solving
• Experience and knowledge of MVVM architecture
• Experience with Android UI themes, styles, and attributes
• Understand the Data Structures
• Startup experience is a plus plus

Why should you join:

• We believe increasing the income of farmers and MSMEs will speed up their upward social mobility
• We want to build products that create a positive impact on this truly underserved segment.
• End-to-end ownership — for any given project, we have one person who is responsible. While they don’t necessarily have to do all the work themselves, it’s their job to make sure all the work gets done.
• Bias towards action — we launch betas and prototypes as early as we can. This helps ensure that we’re building what users want.
• Inclusive culture — a core part of our culture is our commitment to building an actively inclusive work environment that makes Semaai an excellent home for everyone.

**We look forward to working with people who have similar beliefs and goals.

What you’ll do:

• Dedication to keeping the highest quality, maintainability, and flexibility in code by strictly adhering to best practices and guidelines
• Architect and build projects using Kotlin for Android
• Take all Android technical decisions on high level and low level design
• Ensure the best possible performance, quality, and responsiveness of the application
• Work with other teams to solve technical problems
• Work with the founders, user research, and product design to understand users and address their needs.
• Collaborate with other developers to set best practices, and standards for development across the organization and help shape a culture of technology-first product building.

Interview Process:

After a technical screening round, we will have two rounds of technical interviews 45 mins each within 72 hours. The first technical interview will be focused on logical reasoning and CS fundamentals, and the second will be on the basics of android and logical reason. If all goes well, we extend the offer within 48 Hours.

Your skills and experience should cover:

• Excellent programming skills using JavaScript or TypeScript

• 2+ years of relevant software engineering experience

• Proven Node.JS programming skills with knowledge on how to scale huge Node.JS setups

• Experience profiling and optimizing Node.JS applications

• API design and development best practices

• Restful web services, service-oriented architectures

• SQL and NoSQL expert

• Hands-on experience with developing automated tests

• Test-driven development (TDD)

• Experience with SCM systems like Git/SVN

• Experience in Agile software development and continuous Integration systems like Jenkins

The following areas are highly advantageous:

• Experience with Express and Knex

• Experience with Loopback (https://loopback.io/" target="_blank">https://loopback.io/ TypeScript framework)

• Experience/Interest with MySQL or PostgreSQL database