SEO and PPC Executive

ROLES AND RESPONSIBILITIES:

The Manager/Deputy Unit Manager – Dialer Ops serves as the functional owner of dialer performance across DMS portfolios. The role independently manages end-to-end dialer operations, leads performance optimization, and drives analytical insights to strengthen calling effectiveness. This position acts as a bridge between tactical execution and strategic decision-making, ensuring that dialer efficiency, compliance, and penetration targets are consistently met. The role requires strong domain expertise, analytical rigor, and cross-functional collaboration.

KEY RESPONSIBILITIES:

Dialer Strategy & Execution:

• Manage end-to-end execution of multiple dialer campaigns across various DMS delinquency buckets (X, 30+, 60+, 90+, etc.).
• Develop and execute segmentation-based calling strategies as guided by the business and senior leadership.
• Conduct deep-dive diagnostics on dialer logs, routing, pacing logic, and campaign-level performance.

Performance Optimization & Analytics:

• Analyze daily/weekly dialer metrics and highlight performance trends, gaps, and improvement opportunities.
• Implement dialing strategy enhancements—attempt logic, retry cycles, skill routing, and call distribution.

Compliance & Governance:

• Conduct rigorous audits of calling lists, exclusion logic, DND filters, opt-outs, customer consent, and allowed calling windows.
• Ensure adherence to regulatory guidelines, internal audit standards, and risk controls.
• Maintain robust documentation of campaign changes, SOP updates, and version logs.

Cross-Functional Coordination:

• Collaborate with Operations for workforce alignment, agent readiness, and campaign prioritization.
• Work with Tech teams to resolve dialer issues, API failures, latency lags, and integration errors.
• Partner with Quality and Policy teams to align operational execution with business rules.
• Coordinate with MIS teams for data validation and report automation.

Reporting & Governance:

• Prepare and publish daily/weekly/monthly MIS reports, dashboards, and analytical presentations.
• Present dialer performance during weekly business reviews and highlight key insights or areas requiring action.
• Track KPI dashboards for leadership, including connect %, agent utilization, penetration, drop %, and productivity metrics.

IDEAL CANDIDATE:

Domain & Technical Expertise:

• Strong understanding of Collections, DMS frameworks, delinquency buckets, and customer treatment strategies.
• Hands-on experience with enterprise-grade dialer systems (Genesys / Avaya / Aspect / Ameyo / NICE / Five9).
• In-depth knowledge of dialer modes (predictive, preview, progressive), pacing logic, call blending, and routing principles.
• Working knowledge of CRM systems, CTI integrations, and lead management platforms.

Analytical & Reporting Skills:

• Advanced Excel skills (Power Query, Pivots, Index/Match, Nested formulas, Data modeling).
• SQL proficiency preferred for data extraction, query building, and troubleshooting.
• Ability to interpret large data sets and convert findings into actionable insights.

Execution & Problem-Solving Skills:

• Strong troubleshooting ability to resolve dialer failures, configuration errors, and performance bottlenecks.
• High execution discipline with the ability to manage multiple campaigns simultaneously.
• Strong decision-making capabilities under operational pressure.

Communication & Stakeholder Management:

• Ability to collaborate effectively with cross-functional teams (Ops, Tech, Analytics, Compliance).
• Strong documentation, reporting, and presentation skills.
• Ability to translate analytical findings into business-friendly recommendations.

Eligibility-

• Open to employees in GB03A / GB03B as per mobility and internal movement guidelines.
• Must have completed minimum tenure requirements as defined by HR.
• No active performance improvement plan or disciplinary action.
• Consistent performance ratings and adherence to compliance norms.

PERKS, BENEFITS AND WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

We are looking for an experienced DB2 developer/DBA who has worked in a critical application

with large sized Database. The role requires the candidate to understand the landscape of the

application and the data including its topology across the Online Data store and the Data

Warehousing counter parts. The challenges we strive to solve include scalability/performance

related to dealing with very large data sets and multiple data sources.

The role involves collaborating with global team members and provides a unique opportunity to

network with a diverse group of people.

The candidate who fills this role of a Database developer in our team will be involved in building

and creating solutions from the requirements stage through deployment. A successful candidate

is self-motivated, innovative, thinks outside the box, has excellent communication skills and can

work with clients and stakeholders from both the business and technology with

ease.

Required Skills:

Expertise in writing complex data retrieval queries, stored procs and performance tuning

Experience in migrating large scale database from Sybase to a new tech stack

Expertise in relational DB: Sybase, AZURE SQL Server, DB2 and nosgl databases

Strong knowledge in Linux Shell Scripting

Working knowledge of Python programming

Working knowledge of Informatica

Good knowledge of Autosys or any such scheduling tool

Detail oriented, ability to turn deliverables around quickly with high degree of accuracy Strong

analytical skills, ability to interpret business requirements and produce functional and technical

design documents

Good time management skills - ability to prioritize and multi-task, handling multiple efforts at

once

Strong desire to understand and learn domain.

Desired Skills:

Experience in Sybase, AZURE SQL Server, DB2

Experience in migrating relational database to modern tech stack

Experience in a financial services/banking industry

Job Description: Full Stack Developer 

Role Overview

We are seeking a skilled Full Stack Developer with a minimum of 3+ years of hands-on experience in building modern web and mobile applications. The ideal candidate will have strong expertise in React and/or Flutter on the frontend, backed by Java based backend development, and the ability to work across the full software delivery lifecycle.

This role requires a pragmatic engineer who can translate business requirements into scalable, maintainable solutions while collaborating effectively with product, QA, and DevOps teams.

Key Responsibilities

• Design, develop, and maintain full-stack applications with responsive web and/or cross platform mobile interfaces
• Build and optimize frontend components using React and/or Flutter with a focus on performance and usability
• Develop backend services and APIs using Java (Spring / Spring Boot preferred)
• Integrate frontend applications with backend services via RESTful APIs
• Write clean, well structured, and testable code following best practices
• Participate in architecture discussions, code reviews, and technical decision-making
• Debug, troubleshoot, and resolve application issues across the stack
• Collaborate closely with designers, product managers, and other engineers
• Support deployments and work with DevOps pipelines where required

Required Skills & Experience

• Minimum 3 years of professional experience as a Full Stack Developer
• Strong experience with React and/or Flutter
• Solid backend development experience using Java
• Experience building REST APIs and integrating frontend with backend services
• Working knowledge of HTML, CSS, JavaScript, and modern frontend tooling
• Familiarity with relational databases (PostgreSQL/MySQL) and basic query optimization
• Experience with Git and collaborative development workflows
• Understanding of application security, authentication, and authorization concepts

Preferred Skills

• Experience with Spring Boot, Hibernate/JPA
• Exposure to Node.js or Angular
• Experience with cloud platforms (AWS preferred)
• Familiarity with CI/CD pipelines and containerization (Docker)
• Experience building offline capable or mobile first applications
• Prior work in enterprise or product based environments

Soft Skills

• Strong problem solving and analytical abilities
• Good communication skills and ability to work in cross functional teams
• Ownership mindset with attention to code quality and maintainability
• Ability to adapt quickly in a fast paced development environment

Experience Level

• 3+ years of relevant full stack development experience

Educational Qualification

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• A Master’s degree or equivalent exper

About Company:

Our client is a luxury home decor brand. It's nothing less than a revolution in the home decor industry- where technology enables world-class home interior design. We use technology combined with internationally trained designers to help our customers achieve the style they want to express.

Our services include unique technology-driven processes and analytics, consulting, execution, and supervision – all within schedule and planned budget, so they can relax and enjoy their space transformation with peace of mind.

We encourage our consumers to explore and discover their own self-expression while amazing their senses with new cultures and design techniques, tasteful décor, and ambiance.

Role and Responsibilities:

• Write code and tests, build prototypes, solve issues, profile, and analyze bottlenecks

• Design performance gauging, building robust APIs to support mobile and desktop clients

• Manage and optimize scalable distributed systems on the cloud

• Optimization of web applications for performance and scalability

• Develop automated tests to ensure business needs are met and allow for regression testing

 • Participate in the entire application lifecycle, focusing on coding and debugging

• Write clean code to develop functional web applications

• Troubleshoot and debug applications

• Perform UI tests to optimize performance

• Manage cutting-edge technologies to improve legacy applications

• Collaborate with Front-end developers to integrate user-facing elements with server[1]side logic

. • Gather and address technical and design requirements

• Provide training and support to internal teams

• Build reusable code and libraries for future use.

Skills:

• Good communication skill to communicate with stakeholders, project managers, quality assurance teams, Regularly and other developers regarding progress on the long-term technology roadmap

 • Curious and progressive mind to Create and maintain workflows with teams to provide visibility and to ensure workload balance for consistent visual designs

 • Good technical knowledge to Produce quality code, raising the bar for the whole team on quality and speed

 • Through analytical skills to Recommend system solutions by comparing advantages and disadvantages of custom development and purchase alternatives.

Requirements.

• Experience with core AWS web-enabling technologies

• Growth mindset, challenging status quo to find new solutions and out-of-the-box ideas

• Experience designing RESTful APIs, specifically for mobile apps

• Computer science degree or equivalent experience

• Experience leading a team is a bonus.

• 3+ Years of relevant experience.

• PHP Laravel Framework, PHP Design Patterns.

•Proficient in MySQL. MongoDB knowledge is plus.

•APIs, REST API, API Security.

• Laravel Events, Queue, Observers.

• Excellent foundation in computer science, algorithms, and web design

• Experience writing highly secure web applications.

Title/ Role: Power Apps Technical Consultant

Experience: 4-9 Years

Work Location: Bangalore, Noida, Gurgaon

Notice Period: Immediate to 30 days Max

Mandatory Skills: Power Platform Development, Power Apps, Power Automate, Power BI, MS D365 CE, CRM, SharePoint, Integration 

Job Description:

The Integration Technical Consultant is responsible to work with business solution architects and project team to execute integration project activities on Shell projects. The incumbent will establish close working relationships with Technical Leads, Architects, business IT, third parties and external delivery partners to successfully deliver enterprise integration technical projects in Shell.

As a Power Apps Developer, you are able to design, test and deploy Power Apps (Canvas, Model-Driven, Portal)

Job Requirements:

• Power Apps Technical expert with experience in IT industry, as well as proven skills in technical consulting. Be able to show skills across advising, scoping, designing and defining projects which are either complex or broad in scope.
• This is a wide-ranging role where you’ll be able to flex your technical and professional skills, as you confidently oversee Shell’s computing strategy for end user productivity and help us lead on standards for cloud consumption
• Develop Power Apps solutions on the Microsoft Power Platform, including Common Data Service (CDS), Power Apps and Dynamics 365 CE
• Experience in developing new Power Apps model-driven and canvas apps as well as enhancing existing apps
• Development knowledge on CRM Plugins, CRM Workflows
• Development knowledge on PCF Controls for both canvas and model driven apps
• Strong development knowledge on customization of Views/forms using JavaScript
• Strong development knowledge on Microsoft stack especially C#, ASP.NET, Azure and Office 365.
• Ability to create custom connectors for Power Automate
• Experience with SharePoint integration scenarios with Power Apps and D365
• PowerBI report development
• Developing visual reports, KPI scorecards, and dashboards using Power BI desktop.
• Connecting data sources, importing data, and transforming data for Business intelligence.

About the company

Qrata is hiring for a Venture funded startup that is backed by marquee investors. Their product provides a collaborative new way for SaaS companies to onboard their large customers. Our unified workspace aims to help streamline customer onboarding and implementation journeys, and get every customer off to a great start.

Quick Facts

Founded in: 2020

Number of Employees: 11 - 50 employees

Industries: Computer Software / IT / Internet

Location: Chennai

Senior frontend lead

Description

Are you a front-end developer looking to fast-track your learning and growth? Have you

looked at world class products like Asana, Notion, or Airtable, and felt “I wish I were part of

the early team that built these products”?

we’re a team that has previously built and rolled out globally successful SaaS

products used by tens of thousands of customers. We’re laser focused on delivering a world

class new product again, and looking for an ambitious front-end engineer to join our existing

team.

If it excites you to think of a fast paced start-up environment, building something big from

scratch, breaking down new problems, creating well structured UI components, executing on

pixel perfect design, paying great attention to every little interaction detail, and doing demos

of your work every Friday with a happy and passionate team, then this is the right

opportunity for you.

Some of the tech problems you get to work-on as a front-end developer would include

building real-time collaboration experiences across our product, building live document

editing and modern spreadsheet experiences from scratch, creating flexible new

Kanban-style views of work tasks, and crafting cool new UI components and interactions that

we will use across our product.

Tech Requirements

• Expertise in React
• Hands-on experience in HTML, CSS, SASS & Object Oriented Javascript
• Code audits and guidelines
• SPA Framework patterns
• Browser features (Caching / Storage / Compatibility etc )
• Test automation
• Deployment strategy

Nice to have

• Familiarity with AWS
• Experience with startups or early stage teams
• Typescript
• Knowledge of module bundlers like Webpack