Medical representative

About the Role

We are looking for a Customer Success Analyst who can work closely with Agile/Scrum teams and bring customer insights into product development. This role will act as a bridge between customers, product, and engineering teams by leveraging data from customer success platforms like Planhat.

Key Responsibilities

• Collaborate with Scrum teams (Product Owner, Developers, Scrum Master) during sprint planning and reviews
• Bring customer insights, feedback, and product usage data into backlog prioritization
• Monitor customer health scores, adoption metrics, and churn risks using tools like Planhat or Gainsight
• Translate customer challenges into actionable user stories and requirements
• Track feature adoption post-release and provide feedback to product teams
• Work closely with Customer Success, Sales, and Support teams to ensure alignment
• Maintain and analyze customer data in CRM tools like Salesforce or HubSpot
• Support renewal and retention strategies by identifying at-risk accounts

Key Requirements

• 5+ years of experience in Customer Success / Business Analysis / Product Support / Account Management
• Basic understanding of Agile / Scrum methodologies
• Experience with Customer Success platforms (Planhat, Gainsight, or similar)
• Strong analytical and problem-solving skills
• Ability to interpret customer data and convert it into actionable insights
• Good communication skills to work with cross-functional teams
• Experience working in SaaS or product-based environments preferred

Good to Have

• Exposure to Agile tools (Jira, Confluence)
• Experience with product analytics tools (Mixpanel, Amplitude)
• Understanding of customer lifecycle management and SaaS metrics (churn, retention, LTV)
• Exposure to accessibility and inclusive product design

FULL STACK DEVELOPER

JOB DESCRIPTION – FULL STACK DEVELOPER 

Location: Bangalore 

Key Responsibilities:       

Establish processes, SLAs, and escalation protocols for the support & maintenance of web applications       

Manage stakeholders with effective communication & collaborate with cross functional teams to address issues and maintain business continuity.      

Design, implement, unit test, and build business applications using React, React-Native, .Net Core, .Net 8, Azure/AWS and leveraging an agile methodology and latest tech like Agentic AI & Gihub Copilot.     

Facilitate scrum ceremonies including sprint planning, retrospectives, reviews, and daily stand-ups·       

Facilitate discussion, assessment of alternatives or different approaches, decision making, and conflict resolution within the development team       

Develop and administer CI/CD pipelines in cloud-hosted Git repositories, and source control artifacts via Git in alignment with common branching strategies and workflows    

Assist Software Designer/Implementers with the creation of detailed software design specifications      

Participate in the system specification review process to ensure system requirements can be translated into valid software architecture       

Integrate internal and external product designs into a cohesive user experience       

Identify and keep track of metrics that indicate how software is performing     

Handle technical and non-technical queries from the development team and stakeholders      

Ensure that all development practices follow best practices and any relevant policies / procedures 

Other Duties·       Maintain project reporting including dashboards, status reports, road maps, burn down, velocity, and resource utilization.    

Own the technical solution and ensure all technical aspects are implemented as designed. ·       

Partner with the customer success team and aid in triaging and troubleshooting customer support issues spanning across a range of software components, infrastructure, integrations, and services, some of which target 24/7/365 availability     

Flexible to work in rotational shift   

Required Qualification     

Previous experience of leading full stack technology projects with scrum teams and stakeholder management·       

BTech or MTech in computer science, or related field·       

3-5 years of experience.  

Required Knowledge, Skills and Abilities: (Include any required computer skills, certifications, licenses, languages, etc)·      

With Proficiency in .NET Core/.Net 8/, React, React-Native, Redux, Material, Bootstrap, Typescript, SCSS, Microservices, EF, LINQ, SQL, Azure/AWS, CI CD, Agile, Agentic AI, Github Copilot·       

Azure Dev Ops, Design System, Micro front ends, Data Science·       

Stakeholder management & excellent communication skills.    

Must have skills

React - 3 years

React Native - 3 years

Redux - 1 years

Material UI - 1 years

Typescript - 1 years

Bootstrap - 1 years

Microservices - 2 years

SQL - 1 years

Azure - 1 years

Nice to have skills

.NET Core - 3 years

NET 8 - 3 years

AWS - 1 years

LINQ - 1 years

Hiring: Senior AI Engineer / AI Architect (Part-Time)

Location: 100% Remote (India)

Employment Type: Part-Time (4 Hours Daily)

About the Role

We are looking for an experienced Senior AI Engineer / AI Architect to design, develop, and deploy enterprise-grade AI solutions. This role is ideal for a highly skilled professional with deep expertise in Generative AI, Agentic AI, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and cloud-native AI architectures.

You will lead the design and implementation of intelligent AI systems that automate business processes, enhance decision-making, and seamlessly integrate with enterprise applications across AWS and Azure environments.

Key Responsibilities

Generative AI & Agentic AI

• Design and build enterprise GenAI and Agentic AI applications using modern LLM frameworks.
• Develop multi-agent AI systems using LangChain and LangGraph.
• Build and optimize RAG (Retrieval-Augmented Generation) pipelines using embeddings and vector databases.
• Create prompt engineering strategies, context management frameworks, and AI orchestration workflows.
• Integrate leading LLM platforms including OpenAI, Azure OpenAI, Anthropic Claude, AWS Bedrock, and other AI APIs.

AI/ML Engineering

• Design, develop, and deploy machine learning models for NLP, classification, prediction, and recommendation systems.
• Implement LLMOps/MLOps practices for model evaluation, monitoring, and lifecycle management.
• Fine-tune and optimize AI models for enterprise-scale use cases.
• Establish AI governance, security guardrails, and responsible AI frameworks.

Cloud & Data Engineering

• Architect scalable AI solutions on AWS and Azure.
• Build robust data pipelines using Databricks, Kafka, Glue, Synapse, Data Lake, and ETL/ELT technologies.
• Develop event-driven architectures using Kafka, EventBridge, Service Bus, SNS, and SQS.
• Design and manage vector database solutions such as Pinecone, Azure AI Search, Weaviate, or similar platforms.

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 8+ years of software engineering experience.
• 5+ years of AI/ML engineering experience.
• Strong programming expertise in Python and FastAPI.
• Hands-on experience building Generative AI, Agentic AI, and LLM-based applications.
• Strong experience with LangChain, LangGraph, RAG, embeddings, and vector databases.
• Solid knowledge of AWS and Azure cloud platforms.
• Experience designing scalable and secure enterprise AI architectures.

Preferred Qualifications

• Experience in Healthcare, Financial Services, or Insurance domains.
• Hands-on experience with Databricks, MLflow, and MLOps platforms.
• Experience with Azure AI Foundry, Azure OpenAI, and AWS Bedrock.
• Knowledge of HIPAA, SOC2, and enterprise security frameworks.
• AWS and/or Azure certifications are a plus.

Technical Skills

Python | FastAPI | LangChain | LangGraph | RAG | LLMOps | OpenAI | Azure OpenAI | AWS Bedrock | Pinecone | Azure AI Search | Databricks | MLflow | Kafka | Docker | Kubernetes | AWS | Azure

What We're Looking For

• Strong problem-solving and architectural design skills.
• Experience delivering enterprise AI solutions from concept to production.
• Ability to work independently in a remote, collaborative environment.
• Passion for building next-generation AI systems and automation platforms.

Looking forward to work with you.

Know someone who might be a great fit? Feel free to tag them or share this opportunity within your network!

Best regards,

Akash Sahu

Talent Partner @ eQuestever

 Akash (Allen) Sahu

🌐 www.equestever.com

 201 E Center St Suite 112, Anaheim CA 92805, USA

Roles and Responsibilities:

• Min 5 years of experience in designing and developing enterprise software applications including the experience in architecting and developing applications on the Android platform.
• Experience in Java, Kotlin and dependency injection for Android app development.
• Experience with Media, Telecom, FCM, Network, JSON, XML, Web Services and SQLite.
• Expertise in mobile and Java frameworks/accelerators.
• Knowledge of WebRTC, XMPP, DAO, Firebase, RESTAPIs, Crashlytics, and JetPack libraries.
• Advanced experience with Android Studio, Gradle, Git, and continuous integration.
• Strong knowledge of the Android mobile landscape, architectures, trends, and emerging technologies.
• Fully conversant with SOLID principles, software development frameworks, design patterns, and enterprise in mobile application integration
• Experience with XMPP and Smack libraries and with RxJava, Dagger2 is desirable

• The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
• Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
• Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
• Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
• Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
• Conducting thorough testing of new features within the test environment for a better understanding of the product.
• Provide status updates and conduct periodic meetings to keep clients up to date.
• Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
• Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
• Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
• Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
• Strong problem-solving skills, with a keen attention to detail in issue resolution.
• Customer-focused mindset, ensuring a positive and supportive experience for users.
• Technical aptitude and the ability to understand and explain complex product features.
• Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
• Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
• Ability to work collaboratively in a team environment and adapt to evolving product requirements.
• Eagerness to learn about the product and its capabilities.
• Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

Job Description:

• Job involves working on the latest technologies and frameworks in mobile and open source world to develop mobile applications, mobile websites and rich internet applications.
• Candidate should be Collaborative and Quality-focused, resourceful initiative taker, and someone who has good English communication skills.

Desired Candidate Profile:

• Work as part of a team to build React Native iOS / Android applications for clients.
• Architect, build and maintain excellent React Native applications with clean code. Experience with React Js, React Native, JavaScript
• Implement pixel perfect UI's that match designs.
• Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
• Familiarity with RESTful API. • Release applications to IOS and Google Play stores. • Work with native modules when required.
• Complete the sprints according to the estimated time and participate in sprint retrospectives and daily standups.
• Be part of a community of React Native developers who share knowledge and help each other as problems arise.

• 7+ years of experience in IT
• Demonstrable expertise in Golang development services, including a deep understanding of its syntax, advanced features, and standard library
• Familiarity with Go routines and channel patterns, as well as experience in writing high-performance Go code
• Solid grasp of web development fundamentals, including HTTP/HTTPS protocols, RESTful API design, data structures, and WebSockets
• Experience with designing and implementing microservices in Go and an understanding of containerization and orchestration technologies like Docker and Kubernetes

Job Description- React Developer

● Requirements-
● Experience: 2+
Having knowledge of React JS. Having knowledge of Node JS Having Knowledge of HTML,
CSS, and JavaScript. Knowledge of web services integration and writing. Need to have strong
R&D power Knowledge of GitHub and Jira. A bit of knowledge of code building and docker
activity.

Profile- NodeJs Developers
Overall Experience- 2+ Years minimum
Pure Node.js Experience- At 1 Years
● Required Skills:- A person who is superb in node.js first and foremost. Needs to understand
the intricacies of promises and the asynchronous programming paradigm.
● A close second is experience in Graphql. Understanding Queries, Mutations and Apollo.
● Tertiary is DynamoDb and Mysql Being able to pick up a non-standard ORM and being able to
program against it.
● Developers must have experience with AWS, and preferably AppSync, Serverless Framework,
Lambdas, Codebuild and Codepipeline
● Experience building Automated Testing Frameworks using selenium, phantomjs, etc. is
preferred

• Evaluate customers skills, needs and build productive long lasting relationships
• Meet personal and team sales targets
• Research accounts and generate or follow through sales leads
• Attend meeting, sales events and trainings to keep abreast of the latest developments
• Must have experience in sales
• Ability to achieve monthly targets
• Will have to sell banking products like loans and swipe machines
• Must be having two wheeler license and a two wheeler
• Must be a graduate.