SEO Specialist

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships. 

Responsibilities: 

Revenue Growth and Retention: 

• Drive upsell and cross-sell initiatives to maximize customer value. 
• Implement strategies for revenue retention and expansion within the existing customer base.
• Monitor and improve product adoption rates among customers. 
• Develop and execute churn management strategies to minimize customer attrition.

Team Leadership and Management: 

• Lead, mentor, and develop a team of Customer Success Representatives
• Set team goals, monitor performance, and provide regular feedback and coaching.
• Conduct performance reviews and identify training needs. 
• Ensure team adherence to established processes and best practices. 

Customer Relationship Management: 

• Oversee and manage key customer relationships. 
• Address and resolve escalated customer issues in a timely and effective manner.
• Proactively identify and mitigate potential customer risks. 
• Drive customer satisfaction and loyalty initiatives. 

Client Onboarding: 

• Oversee the onboarding process for new clients, ensuring a satisfactory experience.
• Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities. 

Process Improvement and Optimization: 

• Identify areas for process improvement within the Customer Success department.
• Develop and implement strategies to enhance efficiency and effectiveness.
• Monitor key metrics and generate reports on team and customer performance.
• Utilize data to make informed decisions and drive continuous improvement. 

Collaboration and Communication: 

• Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience. 
• Communicate effectively with team members, management, and customers.
• Participate in meetings and provide updates on team activities and customer issues. 

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in customer success and account management. 
• 2+ years of prior experience in a team lead or management role. 
• Proven experience in customer success, account management, 
• Proven team management experience.
• Strong communication, interpersonal, and problem-solving skills. 
• Proficiency in CRM software and other relevant tools. 
• Experience in the cloud telephony or SaaS industry is a plus. 

Key Skills: 

• Leadership and team management 
• Customer relationship management 
• Process improvement 
• Communication and interpersonal skills 
• Problem-solving 
• Data analysis 
• CRM software proficiency 

Additional Information 

• Opportunity for growth and advancement. 
• Dynamic and collaborative work environment 
• Chance to work with cutting-edge technology and solutions.

Senior React.js Developer

Infovenz is seeking a passionate and technically strong React.js Developer to join our dynamic and growing team. We offer a competitive compensation package along with opportunities for leadership and professional growth.

For more details about our company, please visit our website: https://infovenz.com

Job Title: React.js Developer

Job Description

• Develop new user-facing features using React.js.
• Build reusable components and front-end libraries for future use.
• Translate UI/UX designs and wireframes into high-quality code.
• Optimize components for maximum performance across a broad range of web-capable devices and browsers.
• Collaborate with back-end developers and designers to enhance usability.
• Implement responsive designs and ensure cross-browser compatibility.
• Stay updated with the latest industry trends, technologies, and best practices.
• Participate in code reviews, team discussions, and provide valuable technical insights.

Job Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Thorough understanding of React.js and its core principles.
• Hands-on experience with popular React workflows (e.g., Redux, Flux).
• Familiarity with modern ECMAScript (ES6+).
• Experience with data structures libraries (e.g., Immutable.js).
• Knowledge of isomorphic React is an added advantage.
• Experience working with RESTful APIs.
• Knowledge of modern authorization mechanisms such as JSON Web Token (JWT).
• Familiarity with modern front-end build pipelines and tools.
• Experience with front-end development tools like Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical solutions.
• Strong skills in benchmarking, debugging, and optimizing performance.
• Experience with code versioning tools such as Git, SVN, or Mercurial.

Location: Preferably Trichy open to candidates from Tamil Nadu and Bangalore

Working Days: 5-day work week

CTC: Competitive package based on experience, skills, and track record

Notice Period: Immediate Joiner Preferred

Experience in Core Java and Spring Boot.

 • Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns. 

• Should have the ability to analyze, design, develop and test complex, low-latency clientfacing applications. 

• Good development experience with RDBMS.

 • Good knowledge of multi-threading and high-performance server-side development. • Basic working knowledge of Unix/Linux. 

• Excellent problem solving and coding skills. 

• Strong interpersonal, communication and analytical skills. 

• Should have the ability to express their design ideas and thoughts.

Please find the attached study material.

Data structure and Algorithms-

1. Basic Strings, Array and Mathematical based problems.

2. Sliding window problems

3. Problems solved using HashMap, Set and Stack.

We are looking out for Sr. PHP developers to join us at Intricare Technologies.

Your primary focus will be the development of all server-side logic using PHP Frameworks. You will be a part of a full-stack development team that is responsible for all aspects of the ongoing software development.

Responsibilities and Duties
> We are looking for an enthusiastic, diligent Senior PHP Developer
> Good communication skills and dedication to work
> Hands-on experience with any PHP Frameworks {such as Laravel or Yii 2.0 or Codeigniter)
> Excellent problem-solving skills and a positive attitude.
> Should be excited about working with the company in a dynamic work environment.

> Care a lot about product and user experience and take responsibility for thinking like a user. 

> Be comfortable in a fast-paced environment

> Build a great culture, product, and business

Bonus points if you: 

- Experience with rest API & microservices

- Experience with AWS Services

- Have worked with Vue.js in past

Kindly visit our website:- www.intricaretech.com

Experience: 4-7 years

Location: Mumbai or Bangalore

Job Responsibilities:

• Developing new user-facing features using React.js
• Building reusable components for future use
• Translating designs and wireframes into high quality code

Required Skills:

• Knowledge and experience in Java Script, ReactJS, Redux, HTML5, CSS3.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Good experience in UI design and development
• Good experience and thorough understanding of React.js and its core principles
• Familiarity with modern front-end build pipelines and tools
• Familiarity with code versioning (version control) tools, such as Git, SVN, and Mercurial
• Preference will be given to those who have worked on libraries such as Bootstrap, Material js.
• Knowledge ofGraphQL and CSS preprocessor like SASS

About the company:

The E Commerce vertical has developed online consumer platforms for Future Group’s portfolio of retail brands -Easy day, Big Bazaar, Central, Brand factory, aLL, Clarks, Coverstory. Backed by our network of offline stores we have built a new retail platform that merges our Online & Offline retail streams. We use data to power all our decisions across our products and build internal tools to help us scale our impact with a small closely knit team.

Our wide spread store network, robust logistics and technology capabilities have made it possible to launch a ‘2-Hour Delivery Promise’ on every product across fashion, food, FMCG and home products for orders placed online through Big Bazaar mobile app and portal. This makes Big Bazaar the first retailer in the country to offer instant home delivery on almost every consumer product ordered online.

• You will be responsible for the entire recruitment process. You will work in sourcing the right candidate for the right job using multiple sources - social, online, offline, etc. plus College Campuses.
• You will plan, schedule, and oversee all our interviews and ensure it follows a process and schedule.
• You will create talent pipelines for our immediate and future requirements.
• Acquire potential candidates through various online channels (LinkedIn, Indeed, Glassdoor, Naukri, etc.) plus Engineering College Campuses
• Proactively promote and lead activities for adoption of company values for a positive office culture.
• Be a thought partner to the leadership team in developing and maintaining a strong culture
• Provide useful data to help guide decision making, and allow the company to scale effectively and efficiently.
• Develop, promote, and implement opportunities for skills and professional development of team members.
• info at teansoft.com your profile

• Manage diaries, schedule and document meetings and appointments.
• Reminding the manager/executive of important tasks and deadlines.
• Booking and arranging travel, transport and accommodation.
• Assist in resolving day-to-day business issues.
• Typing, compiling and preparing internal and external - reports, presentations, emails and correspondence.
• Conducting research and analysis on behalf of the manager.

• Acting as a first point of contact for the CEO.
• Organising events and conferences.
• Implementing and maintaining procedures/administrative systems.
• Help plan,design and launch business new processes, initiatives and make recommendations for improvement.
• Act as a mediator to help manage various tasks, assignments and projects.
• Manage databases and information systems.
• Manage information flow in a timely and accurate manner.

• Identifying requirements, and finding products and solutions.
• Find vendors & suppliers, and get quotations.
• Create pricing and feature comparison sheets.
• Do end-to-end, order management; ordering, order tracking, and quality-check on delivery.
• Manage refund & replacement process including customer care interactions, and coordinating with the finance department.

• Duration Available: for a minimum duration of 6 months.
• Pay: You will be paid a stipend.
• Location Availability: for full time (in-office) internship in Jaipur.
• Education & Work experience: Relevant degree in Business Management. Additional training will be a plus. Some experience in an office environment is preferred.
• Software and Applications: Experience with Microsoft Office Suite, emailing, calendaring and productivity software.

• Tech Savvy.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced, team-oriented environment.
• Solid organisational skills and attention to detail.

1.       Good to have experience on Angular JS, Cordova plug In and Ionic4

2.       Good hands on exposure on Ionic Framework and development to create apps

3.       Perform technical oversight and assessment of application and technical specifications.

4.       Specify system architecture and development tools.

5.       Good hands on exposure to JavaScript /jQuery libraries

6.       In-depth understanding of HTML5, HTML4, CSS3 frameworks

7.       Understanding of responsive design principles

8.       Ability to design and conceptualize architecture

9.       Exposure to widely used design libraries like Twitter Bootstrap etc

Desired Profile

1.       3+ Years of strong hands on knowledge of Ionic4 Framework, AngularJS and Cordova to build great web / mobile applications

2.       The candidate will have an opportunity to grow your technical abilities by taking on challenging projects

1.       Good to have experience on Angular JS, Cordova plug In and Ionic4

2.       Good hands on exposure on Ionic Framework and development to create apps

3.       Perform technical oversight and assessment of application and technical specifications.

4.       Specify system architecture and development tools.

5.       Good hands on exposure to JavaScript /jQuery libraries

6.       In-depth understanding of HTML5, HTML4, CSS3 frameworks

7.       Understanding of responsive design principles

8.       Ability to design and conceptualize architecture

9.       Exposure to widely used design libraries like Twitter Bootstrap etc

 Desired Profile

1.       3+ Years of strong hands on knowledge of Ionic4 Framework, AngularJS and Cordova to build great web / mobile applications

2.       The candidate will have an opportunity to grow your technical abilities by taking on challenging projects