SEO Specialist

Job Title: Operations Executive

Location: Kolkata

Job Description:

We are looking for a highly organized and proactive Operations Executive to join our growing team. The ideal candidate will be responsible for managing the backend processes that support smooth day-to-day operations, especially in areas such as travel bookings, billing, chauffeur coordination, and customer support. The role demands a detail-oriented individual with excellent analytical skills and a commitment to accuracy and customer satisfaction.

Key Responsibilities:

1. Operational Support

• Manage and process travel bookings (domestic and international) in coordination with internal teams and third-party vendors.
• Monitor and verify billing records, ensuring all invoices, receipts, and payment details are accurate and aligned with company policies.
• Handle and coordinate chauffeur services, ensuring timely vehicle allocation, schedule adherence, and issue resolution.

2. Customer Interaction

• Respond to customer queries via email and phone in a professional and timely manner.
• Ensure customer satisfaction by providing effective resolutions to complaints, delays, or discrepancies.
• Maintain detailed logs of customer interactions, feedback, and action taken.

3. Data Management & Reporting

• Maintain and update internal databases, spreadsheets, and booking systems to ensure real-time data accuracy.
• Analyze operational data to identify inefficiencies, cost-saving opportunities, and performance trends.
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Required Skills:

• Strong numerical and analytical ability; comfort with handling data and making calculations.
• Proficiency in MS Office Suite (Excel – VLOOKUP, Pivot Tables; Word; PowerPoint).
• Excellent communication (verbal and written) in English; additional language proficiency is a plus.
• Ability to handle pressure and multitask efficiently in a fast-paced environment.
• Strong organizational and time-management skills.
• Positive attitude with a problem-solving mindset and the ability to work independently or in a team.

Experience: 0–2 years; prior experience in travel booking, billing, chauffeur services, or back-office operations is highly preferred.

Working Days: 6 days/week

Timing: 11am-9pm

Job Description: We are looking for highly motivated Systems Engineers/Systems Administrators. The position requires strong technical and communication skills.

As a Systems Engineer, you will be working on the latest products like Windows 11, Windows Server 2022, Microsoft 365, Microsoft Fabric, Azure Databricks, Azure Networking, Hyper V, Spark, SQL Server 2022, Chrome OS, Data Warehousing etc.

Responsibilities:

• Deploying, automating, maintaining AWS / Azure-based cloud services

• Evaluate new technology options and vendor products

• Develop and maintain custom SharePoint Online pages

• Complete certifications and training on the latest technologies

• Perform SharePoint Online administrative functions

• Develop and maintain PowerShell scripts for regular task automation

• Monitorsystems, networks, and functions

• Identify and document common recovery procedures forservice impacting incidents

• Establish and follow a ROB (Rhythm of Business) to ensure that all break/fix issues are resolved promptly or escalated to the appropriate group

• Develop, communicate and drive Service Improvement Plansto maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy

• Drive operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure

• Manage customer interaction with the utmost professionalism, courtesy, and responsiveness

• Responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation

Candidate Profile:

• B.E./ B. Tech. in Computer Science /Information Technology or MCA from a reputed university with a minimum 60% aggregate throughout their education

Skills and Abilities:

• Excellent communication skills (spoken and written English)

• Ability to work in rotationalshifts

• High-level technical troubleshooting ability

• Customer orientation

• Ability to multitask and work 6 days a week (54 hours per week at aminimum)

• Excellent problem resolution, judgment, and decision-making skills

• Knowledge about Azure and AWS services

• Knowledge of SQL and Spark query

• Knowledge of Data Visualization toolslike Power BI, Microsoft Fabric

• Knowledge of Power Apps, Microsoft Teams, Microsoft Power Automate

• Inclined towardslearning scripting languages like JavaScript, Node .js, Java, Python.

Experience: 1-3 years of proven work experience as a Technical Support Engineer

Location: Noida / Mumbai / Hyderabad

• Experience 4 – 5 years
• Good in Backend Springboot
• write Rest API (Should be strong in this area)
• Good Analytical ability, Good coding practice, Knowledge of Spring Security (Desirable),
• UI Knowledge of Angular (Average knowledge should be enough)

• Designing monthly, quarterly and yearly digital media strategy in line with the business objective
• Designing end-to-end social media campaigns and strategizing brand building activities
• Developing monthly reports on emerging social media trends that will be submitted to the management and executive teams
• Monitoring the company’s social media accounts and offer constructive interaction with users
• Creating methods for finding and solving online customer reviews
• Analyzing the long-term needs of the company’s social media strategy and offering quarterly reports to the management and executive teams that outline any necessary changes to the digital marketing plan
• Identifying opportunities for partnerships, in terms of social media and required content
• Managing of various social media platforms and the content for the same
• Planning and executing of all communications and media actions on the social media platform
• Creating and managing promotional collateral for establishing and maintaining product branding
• Managing the budget for advertising and promotional items
• Competitor and customer insights analysis (basis the strategies implemented)
• Analysis of sales forecasts and relevant financials and reporting on product sales (basis the strategies implemented)
• Establishing performance specifications, cost and price parameters, market applications and sales estimates

Desired Candidate Profile

• Bachelor’s Degree in Marketing, Communications or related field
• 3+ years’ experience in social media management
• Exceptional multi-tasking skills
• Ability to explain complex social media data in an understandable way
• Strong problem-solving skills
• Knowledge of Facebook’s advertising platform
• Knowledge of influencer marketing and Instagram content creation
• Demonstrable experience leading and managing SEO/ SEM, marketing database, email, social media and/ or display advertising campaigns
• Experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Experience in optimizing landing pages and user funnels
• Experience with A/ B and multivariate experiments
• Solid knowledge of website analytics tools (e.g., Google Analytics, Web Trends) and experience in setting up and optimizing Google AdWords campaigns
• Strong analytical skills and data-driven thinking
• Up to date knowledge with the latest trends and best practices in online marketing and measurement
• Prior experience of working in a start-up would be an added advantage

• Computer Science fundamentals in object-oriented design, design patterns, data structures, algorithm design,
• Proficiency with Java
• 1+ years of experience contributing to architecture and design in a product setup

Key Responsibilities

• Understand customer needs by collaborating with Product Managers and Business stakeholders
• Design, development, delivery, and support of large-scale, distributed software applications and tools
• Use software engineering best practices to ensure a high standard of quality and maintainability for all deliverables
• Work in an agile, startup-like development environment, where you are always working on the most important stuff.
• Take initiatives and come up with new ideas to invent solutions for customers

About Armentum

We are an IT Services and Product Development company, headquartered in Bangalore, that develops ERPs, Mobile Apps, and Web-Apps for our clients and customers globally.

We love JS and working on React, Node and Angular!

At Armentum, we have ensured that our teams are stable, there is no politics and no-blame game culture. If something goes down, the PM's take the lead, and then they drill down on what can be improved v/s who did the mistake etc. So culture wise, we are also looking for resources who can gel well with us. We do not believe in passing on the hot-potato. :)

Our Engineering team is looking for a Full-Stack Engineer to join our base in Bangalore, KA. Your key role will be able to work on complex tasks and projects, and be able to support to increase the engineering churn out. You should be able to write code that is error free, be able to quickly understand the problem statement and come up with logical solutions.

What you bring to the table:

• Experience in independently managing End-to-End Implementation, Design and Development of IT Projects and Products (Apps and Web-Apps)
• Experience converting Business Cases to Technology case and Building Products from scratch
• Experience in Training team and grooming them, undertaking managerial tasks such as Quarterly Skills Meeting, and Profile Evaluation, GAP Analysis
• Experience in Providing inputs to Project Budgeting, Efforts Estimations (EE), Technology Decks,
• Experience in Writing Test Cases and Managing UAT and Deployment Cycle (Automation Testing)
• Working with Client to understand provide Consulting or Business Solutions, Problem Solving Approach and Skills, Strong Analytical Skills, should be able to read between the lines
• Interacting with the Technical/Engineering team to ensure Delivery and Implementation of the Software Solution/Projects
• Client Relationship Management, Excellent at English Speaking, and Written Communication
• Understanding of Change Management, Risk Management and Project Management
• Experience working with US Clients is a Must
• Experience and Exposure working with different projects and business models will be an advantage
• Understanding of Blockchain, Healthcare, HIPAA Compliances, RPA, Payments Services, DevOps will be an asset

Management and Soft Skill :

• Excellent Written and Oral Communication Skills and Etiquettes - MUST
• Excellent Presentation Skills -
• Experience in working with Onshore and Offshore Teams and Experience handling Cross-Functional Projects, Resources and Clients and ability to provide inputs to improving ODCs (Off-shore development centres)
• Experience dealing with Pressure and Meeting strict Project Deadlines - MUST
• Leadership and Motivational Skills to ensure the Work is being done by the Resources on time and within the specified budget - MUST
• Conflict and Resolution Management – MUST

Qualifications:

• 7 -10 years of overall experience
• Experience of working on Mobile & Web Applications (across Android & iOS)
• Strong understanding of Java & MERN/ MEAN stack - Angular/Node/React/ Vue
• Ability to create APIs in REST, and GraphQL understanding of JSON, XML, Websockets, SOAP, COBRA
• Good to have experience of Office 365 - SharePoint and ASP.Net
• Understanding of Database: MySQL, MongoDB, Oracle, PostGres
• Understanding of Project Management: Agile/Scrum, Waterfall both is fine
• Previous experience of working in FinTech, eCommerce, Enterprise Projects, C2C, B2C, B2B Apps will be an added advantage