SEO Specialist

Core responsibilities

•      Collaborate with product teams to more accurately define new features

•      Collaborate with UX in the building of a design system/component library

•      Ensure high performance of all systems developed

•      Aware of the relationship between development and business with a strong sense of ownership

•      Employ the latest techniques such as agile software development

•      Basic working knowledge of Unix/Linux

•      Excellent problem solving and coding skills in Javascript/Angular

•      Strong interpersonal, communication and analytical skills

•      Should have the ability to express their design ideas and thoughts

Job Brief

•      JavaScript and angular expertise

•      Experience with libraries such as bootstrap, Ag-grid, formly, observables, and ngrx

•      You enjoy working with new technologies, and are curious and energetic

•      Experience working with REST APIs

•       Good understanding about authentication and security

•      Create and maintain various unit and integration tests

•      You enjoy working in a creative and agile environment that moves fast

•      Ability and interest in providing mentorship to junior members of the team

•      Write high quality code and Conduct code reviews

•      Being resourceful and detail-oriented, along with being an outside the box thinker!

•      Experience being a great team player, who work collaborative, and brings a positive attitude

We are looking "Associate" for Reputed Client @ Chennai Permanent Role.

Experience: 0 - 2 Yrs

Responsibilities:

• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.

• Provide friendly and efficient service via chat or voice support to our customers regarding 

  - Order Status Queries

  - Promotional Assistance

  - Product Information

  - Site & App Navigation & Troubleshooting

  - Problem with Orders Received Queries

• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.

• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.

• Consistently achieve metric goals proactively and independently with minimal direction and support.

• Stay up to date with and follow on-going process, product, and policy changes.

• Ensure the privacy and security of Client and Sutherland information

• Build a culture of open and honest communication by offering and being open to receiving feedback.

• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.

Requirements:

• Excellent command of the English Language and communication skills

• Ability to type 35-40 words per minute

• Competently multi-task in a fast-paced environment

• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.

• Ability to actively listen, understand and summarize with clarity and simplicity.

• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.

• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.

• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.

• Genuinely care about people and are eager and ready to help under any circumstances.

• Can communicate with clarity, style, compassion, and purpose.

• Technical aptitude and the ability to pick up new technology quickly. 

As an IT Technical Lead, you will play a crucial role in managing and leading a team of IT professionals. You will be responsible for providing technical guidance, overseeing project execution, and ensuring the successful delivery of IT solutions. Your expertise will be instrumental in driving innovation, implementing best practices, and maintaining a high level of technical excellence within the organization.

Key Responsibilities:

Team Leadership: Lead a team of IT professionals, including developers, engineers, and support staff. Provide guidance, mentorship, and technical expertise to ensure team members' growth and success. Foster a collaborative and positive work environment.

Technical Strategy and Planning: Develop and implement a strategic technical roadmap aligned with the organization's goals and objectives. Stay up to date with emerging technologies and trends, and assess their applicability to the organization's IT infrastructure. Make recommendations for technology adoption or enhancements.

Project Management: Oversee the execution of IT projects, including resource allocation, task assignments, and timelines. Collaborate with stakeholders to gather requirements, define project scope, and ensure successful project delivery. Monitor project progress, identify and mitigate risks, and resolve issues as they arise.

Technical Expertise: Serve as a subject matter expert in various IT domains, such as software development, infrastructure management, cybersecurity, and data management. Stay informed about industry best practices and provide guidance on technical standards, frameworks, and methodologies. Conduct research and evaluation of new technologies to support business objectives.

Collaboration and Communication: Collaborate with cross-functional teams, including business stakeholders, product managers, and other IT teams. Effectively communicate technical concepts and solutions to both technical and non-technical stakeholders. Foster strong relationships with external vendors and partners.

Troubleshooting and Issue Resolution: Assist in troubleshooting complex technical issues and provide guidance to team members in resolving them. Identify root causes, implement corrective actions, and develop preventive measures to avoid similar issues in the future. Ensure the timely resolution of critical incidents.

Continuous Improvement: Drive continuous improvement initiatives within the IT department by identifying areas for optimization, streamlining processes, and implementing automation where applicable. Promote a culture of innovation, learning, and knowledge sharing within the team.

Qualifications and Requirements:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

Proven experience in a technical leadership role, managing and leading a team of IT professionals.

Strong technical background in one or more IT domains, such as software development, infrastructure management, cybersecurity, or data management.

In-depth knowledge of industry best practices, emerging technologies, and trends.

Proficiency in project management methodologies and tools.

Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.

Strong problem-solving and troubleshooting abilities.

Demonstrated ability to drive innovation, implement process improvements, and foster a culture of continuous learning.

We are seeking a highly skilled and experienced Full Stack Developer to join our dynamic team. As a Full Stack Developer, you will be responsible for designing, developing, and implementing software solutions across the entire application stack. You will collaborate with cross-functional teams, including product managers, designers, and other developers, to deliver high-quality, scalable, and maintainable software products.

Responsibilities :

1) Design and develop robust, scalable, and efficient software applications, APIs, and web services using modern technologies.

2) Collaborate with product managers, designers, and other developers to understand project requirements, user stories, and technical specifications.

3) Write clean, maintainable, and well-documented code following best practices and coding standards.

4) Perform thorough testing and debugging to ensure software quality and reliability.

5) Optimize application performance and implement security measures.

6) Stay up-to-date with industry trends and emerging technologies, and continuously improve technical skills.

7) Participate in code reviews to provide and receive constructive feedback.

8) Collaborate with team members to identify and resolve technical issues and bugs.

9) Work in an agile development environment, actively participating in sprint planning, stand-ups, and retrospectives.

10) Contribute to the continuous improvement of development processes and tools.

Requirements :

1) Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).

2) Proven experience as a Full Stack Developer or similar role, with a strong portfolio of completed projects.

3) Proficiency in front-end technologies such as HTML, CSS, JavaScript, and modern frameworks like React, Angular, or Vue.js.

4) Strong knowledge of back-end technologies such as Node.js, Python, Ruby, or Java.

5) Experience with databases and ORM frameworks (e.g., MySQL, PostgreSQL, MongoDB, SQLAlchemy, Hibernate).

6) Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and serverless architecture.

7) Knowledge of version control systems (e.g., Git) and collaboration tools (e.g., Jira, Trello).

8) Solid understanding of software development principles, design patterns, and best practices.

9) Excellent problem-solving skills and the ability to analyze and resolve complex technical issues.

10) Strong communication skills and the ability to work effectively in a team environment.

Preferred Qualifications :

1) Experience with containerization technologies (e.g., Docker, Kubernetes).

2) Familiarity with DevOps practices and CI/CD pipelines.

3) Experience with Agile/Scrum methodologies.

Responsibilities:

• User-centric development of high-quality code that is maintainable and testable
• Utilize flutter to design and build complex applications
• Create custom packages in flutter by employing the functionalities as well as the APIs accessible in native Android and iOS
• Create and translate the designs as well as the wireframes into high-quality responsive UI code
• Design and develop architecture as well as testable, viable, and functional software by using MVC & MVVM to implement new features and meet product requirement
• Determine and solve any issues present in the system and propose your ideas in terms of new features and improvements needed in the new system
• Propose ideal Data Structure keeping in mind space and time complexity
• Stay up-to-date with the industry trends and best practices
• Keep the Scrum Team up-to-date by updating and managing the code and the project on Git
• Make sure security rules are being followed while building the application
• Ensure, through validation of the cloud system, that new changes are not affecting the security of the backend server
• Maintain software throughout product lifecycle including design, development, verification & bug fixes
• Coordinate with the respective teams for bug fixing and ensure we have a stable product
• Be part of the core team developing new app features while focusing on improving our existing code
• Self-starter with excellent analytical, communication, and problem-solving skills

Basic Qualifications (Required Skills/Experience):

• At least 2 years of experience in mobile app development
• Experience with Flutter Development (or any other alternative like Kotlin, React native, Xamarin, Cordova, ionic etc) is a must
• Experience shipping two or more Android and/or iOS based applications utilizing hybrid technologies (flutter, ionic framework, react native, Xamarin)
• While focus is on hybrid, a solid native coding background in either Android or iOS is a must
• Experience in developing cross-platform mobile applications for Android (Java/Kotlin) iOS (Swift/Objective C), or other cross platform frameworks like React native or Xamarin
• Experience with Futter. This should include from making responsive UIs to efficiently query data and also manage states in an optimized manner
• Experience working in an Agile Environment

Preferred Qualifications (Desired Skills/Experience)

• Passionate about creating and refining great mobile user experiences
• Knowledge of JavaScript, React.js is a plus
• Knowledge of web technologies, HTML5, CSS, JavaScript is a plus

• Knowledge of mobile application security best practices is a plus
• Programming experience in Microsoft Stack (Strong C#, ASP.NET Web forms, Web API, SQL Server) is a plus
• Expertise in deploying hybrid applications across iOS App Store and Google Play App Store is a plus