SEO Specialist

Qualification: Doesn’t matter. Skills and experience do.

 

Objectives of this Role

• Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
• Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings

Daily and Monthly Responsibilities

• Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
• Collaborate, problem solve, and/or strategize upcoming client meetings with team members
• Prepare necessary documentation or visuals for client to demonstrate performance of campaigns; analyze trends in NPS scores to identify areas of improvement
• Work with the sales and marketing team to drill customer references and develop case studies

Requisites

• 0-3 years of experience in communications, marketing, sales, account management, or customer success
• Strong verbal and written communication, strategic planning, and project management skills
• Analytical and process-oriented mindset
• Comfortable working across multiple departments in a deadline-driven environment
• Active team player, self-starter, and multitasker who can quickly adjust priorities
• Readiness to travel to client location as and when required
•  

Work location:

Candidates must be based out of Mumbai. Work from office @ WeWork Malad.

 

Salary:

We highly value talent and experience. Competitive salary or better.

Designation: React JS developer
Experience: 1-4 years
Location: Chennai

Must have work experience in React.JS and front end development.

Job description

• Strong programming skills in JavaScript.
• Experience with ReactJ, frontend frameworks like bootstrap, Jquery.
• Good knowledge in HTML5, CSS, CSS3 and Object Oriented concepts
• Experience in working with RESTful APIS.
• Experience with HTTP, HTTPS and WebSockets.
• Knowledge in version control- Git, Subversion.
• Exposure to OWASP standards and guidelines.

Knows about Android studio, android sdk, Api, Polymorphism and java
Have a good talent and knowledge

Role Description:

 

• Lister is actively engaged with client across digital transformation and engineering
• As a part of this engagement, you will be working with our clients on solution design and architecture, technology decisions, while co-ordinating technical efforts for the team
• As a Technical Lead:, You will need to collaborate with Solution Architects define technology
• roadmap, evaluate/recommend technologies, architect and design solutions, Work
• with other developers to oversee the development and implementation
• You will translate functional requirements from business stakeholders to the technical
• team for implementation
• You will need to troubleshoot design flaws and system bottlenecks
• You will have to be hands-on with code reviews and evaluate implementation for performance and scale
• Manage communication between our clients and internal teams in India and USA
• Coordinate with the offshore team to deliver projects across work streams, Identify risks, issues and blockers to progress and mitigate them for the team
• Rapidly gain an understanding of project requirements and drive execution
• Work with delivery team to ensure the highest quality of materials are being produced and all client needs are met.

 

Skills Required:

 

• Excellent understanding of backend and frontend components in the following stack: NodeJS, TypeScript, Javascript, ReactJS, multiple RDBMS and NoSQL databases like Postgres, MySQL, MongoDB Experience of working on AWS services (Lambda, Step functions, SQS, S3 SNS)
• Microservice design pattern is a must
• Experience in Docker, Kubernetes, containerization and CI/CD pipelines is preferable
• Experience in software development tools like Prettier, CodeCov, Snyk, etc..
• Excellent verbal and written communication skills; client facing and interpersonal skills; must be a listener, a presenter, and a people-person
• Experience in Designing scalable architecture systems for Node-based applications
• Ability to grasp complex implementations; Proven results of delivering client solutions
• Should have experience of working with offshore team
• Experience in working on large scale technology transformation projects for product companies is preferable
• Technology contributions to open source projects will be an added advantage
• Should have completed Certifications or training on AWS (AWS Solutions Architect), NodeJS, front-end frameworks.

We are looking for candidates who are comfortable with -

• P&L preparation
• MIS Reporting
• GST and Taxation
• Income Tax
• Vendor Management
• Reconciliation
• Journal Entries
• Invoicing
• Should be comfortable with Tally ERP and Advanced Excel

 

Requirements:

• B Com or M Com with a specialisation in Accounting

Job Description :

 

- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.

 

- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.

- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.

Responsibilities :

- Take proactive ownership of regional implementation health.
- Create scalable processes and definitive scope around implementation services
- Implement systematic processes for tracking and reporting on the implementation status
- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output
- Direct the activities of the implementation team to meet client needs and create successful partnerships
- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards
- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.
- Own execution of the roll-out within the allotted implementation timeframe
- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase
- Provide support to Account Executives & Sales Engineers during the Sales cycle
- Ability to speak knowledgeably on all technical integration options available within an implementation
- Facilitate hand-off from Sales to Implementation

- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed
- Monitor the progress of each account at a deeper level
- Ensure all metrics are accurate and up-to-date
- Advocate customer needs/issues cross-departmentally
- Understand and manage escalations efficiently and appropriately
- The first point of contact for all inquiries on project status from executive leadership
- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed
- Partner with global teams on solutions, process enforcement, and overall regional health

Qualifications :

- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company
- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports
- Bachelor's degree;
- Previous experience as a Manager, Implementation for enterprise software
- Proven track record of successful implementation with enterprise clients
- Highly developed project management skills
- Ability to influence and guide clients through complex implementations
- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team
- Demonstrated presentation and client-facing skills
- Superior presentation skills; experience with presenting to C-level Executives
- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners
- Analytical skills to determine root causes and develop solutions
- Understanding of sales, marketing, client relations roles, and their interdependence
- Demonstrated ability to adapt to a fast-paced and changing the technical environment
- Self-starter seeks out challenges
- Flexible

We are looking for some amazing people who can sell. Freightsy is a B2B platform for optimizing global supply chains.

Identifies business opportunities by identifying prospects- Sells products by establishing contact and developing relationships with prospects; recommending solutions- Outbound calling on data collected through lead generation activities / secondary data sources- Daily follow-ups on older leads and work on new leads- Maintains quality service by establishing and enforcing organization standards- Must be energetic, well-spoken, eager to close sales deals and generate revenue for the organization.Call @8093291940

Duties and Responsibilities: Technical Consultant  Be able to achieve understanding of Seclore products and gain expertise  Responsible for technical implementation and upgrade of Seclore product  Responsible for handling technical conversations with client’s IT team  Responsible for understanding and learning the new concepts that customer will introduce you to  Understand the processes at customer end as far as technical implementation is concerned.  Understanding and documenting the customer infrastructure  Perform testing of new features before upgrading in the production environment  Handle multiple technical deployments at the same time with varying degrees of complexities  Work with the support and engineering team with assorted expertise  Multitasks and works well in a fast-paced environment  Train users in IT systems Trainer  Work with leadership and internal teams to understand requirements / expectations and objectives  Acquire knowledge on Seclore solutions, underlying technologies and market drivers in order to develop the appropriate training  Design course curriculum to meet training objectives for the targeted audiences  Develop training programs, selecting the appropriate training method to meet learning objectives and to suit the intended audience  Team up with the appropriate internal or external resources for production of self-paced training or video training  Produce and publish training schedules  Deliver training using the most appropriate training technique  As required, coordinate with subject matter experts to augment the delivery of training  Test participants on the knowledge that was imparted and share feedback with the appropriate leaders in the organization  Keep and report data on completed courses, absences, issues etc.  Observe and evaluate the effectiveness of training programs. Make improvements as necessary  Organize, facilitate forums of interaction, learning and action for the relevant audiences  Create domain and industry practice documents and share best practices within the organization Skills and Competencies Technical Consultant: Essential o Ability to understand and interpret the complex architecture of client’s environment and based on the understanding create the design and architecture document for implementation of Seclore product o Strong knowledge on webserver, application servers (For e.g. Apache, Tomcat, IIS, WebLogic). Detailed knowledge about the configuration parameters o Should have a good understanding and working knowledge on SSL, Exchange, DNS, Understanding of basic firewall concepts, DMZ, reverse proxy o Proactive thinking with “can do” attitude o A team player with excellent communication skills, both verbal and written o Analytical mind with problem-solving abilities o Customer service orientation  Preferred o Knowledge in OS (Server OS, Windows 7, 8, 8.1 and 10) o Industry certifications like MCSE, MCP, RHEL Certifications: MCSE, MCP o Knowledge of computer security procedures and protocol. o Have a good understanding and working knowledge of Databases like Oracle/MSSQL, LDAP Trainer:  Essential o Proven experience as trainer o Phenomenal communication, presentation and public speaking skills  Preferred o Understanding of effective teaching methodologies and tools o Willingness to keep abreast of new techniques in training