SEO Specialist

Responsibilities:-

Claim Follow-Up: Review and follow up on unpaid or denied claims with insurance companies, providers, and patients to secure timely payments.

Customer Communication: Conduct professional follow-up calls and emails to resolve outstanding balances, answer inquiries, and clarify billing issues.

Documentation: Maintain accurate and up-to-date records of all communications, payment arrangements, and claim statuses in the billing system.

Dispute Resolution: Investigate and resolve discrepancies related to payments, denials, and adjustments, collaborating with relevant departments as necessary.

Reporting: Generate and review reports on accounts receivable aging, collections progress, and trends to provide insights for management.

Compliance: Ensure adherence to healthcare regulations, billing guidelines, and company policies related to accounts receivable.

Collaboration: Work closely with the billing and coding teams to ensure accurate processing of claims and timely resolution of issues.

Department: Customer Service

Employment Type: Full-Time

Shift Type: Rotational Shifts with Weekly Offs

Role Overview:

We are looking for a dedicated and articulate CRM Executive (Voice Process) to handle customer service queries and deliver high-quality support over voice calls. The ideal candidate will have prior experience in a voice-based customer support role and possess excellent communication skills in English.

Key Responsibilities:

• Handle inbound and outbound voice calls professionally.
• Resolve customer queries and complaints with empathy and efficiency.
• Maintain accurate call records and update CRM tools regularly.
• Ensure customer satisfaction by providing prompt and effective support.
• Work collaboratively with team members to meet daily service metrics.

Requirements:

• Minimum 1 year of experience in a Customer Service (Voice Process) role.
• Excellent verbal communication skills in English.
• Customer-focused attitude with problem-solving ability.
• Comfortable working in rotational shifts and with weekly offs.
• Basic knowledge of CRM tools and systems is a plus.

We are looking for passionate people who love solving interesting and complex technology challenges, who are enthusiastic about building an industry first innovative product to solve new age real world problems. This role requires strategic leadership, the ability to manage complex technical challenges, and the ability to drive innovation while ensuring operational excellence. As a Backend SDE-2, you will collaborate with key stakeholders across the business, product management, and operations to ensure alignment with the organization's goals and play a critical role in shaping the technology roadmap and engineering culture.

Key Responsibilities

• Strategic Planning: Work closely with senior leadership to develop and implement engineering strategies that support business objectives. Understand broader organization goals and prepare technology roadmaps.
• Technical Excellence: Guide the team in designing and implementing scalable, extensible and secure software systems. Drive the adoption of best practices in technical architecture, coding standards, and software testing to ensure product delivery with highest speed AND quality.
• Project and Program Management: Setting up aggressive as well as realistic timelines with all the stakeholders, ensure the successful delivery of engineering projects as per the defined timelines with best quality standards ensuring budget constraints are met. Use agile methodologies to manage the development process and resolve bottlenecks.
• Cross-functional collaboration: Collaborate with Product Management, Design, Business, and Operations teams to define project requirements and deliverables. Ensure the smooth integration of engineering efforts across the organization.
• Risk Management: Anticipate and mitigate technical risks and roadblocks. Proactively identify areas of technical debt and drive initiatives to reduce it.

Required Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• 1-3 years of experience in software engineering
• Excellent problem-solving skills, with the ability to diagnose and resolve complex technical challenges.
• Proven track record of successfully delivering large-scale, high-impact software projects.
• Strong understanding of software design principles and patterns.
• Expertise in multiple programming languages and modern development frameworks.
• Experience with cloud infrastructure (AWS), microservices, and distributed systems.
• Experience with releational and non-relational databases.
• Experience with Redis, ElasticSearch.
• Experience in DevOps, CI/CD pipelines, and infrastructure automation.
• Strong communication and interpersonal skills, with the ability to influence and inspire teams and stakeholders at all levels.

Skills:- MySQL, Python, Django, AWS, NoSQL, Kafka, Redis, ElasticSearch

·Sales Strategy and Planning:

•  Develop and implement comprehensive sales strategies aligned with company goals. 
•   Analyze market trends, competitor activity, and customer needs to identify new business opportunities. 
•  Set sales targets and quotas for the sales team. 
• Create sales forecasts and monitor performance against targets. 

Team Management:

• Lead and motivate a sales team, including hiring, training, coaching, and performance evaluation. 
• Delegate tasks effectively and empower team members to achieve individual goals. 
• Foster a positive sales culture and promote collaboration within the team. 

Client Relationship Management:

• Build and maintain strong relationships with key clients and identify potential new customers. 
• Understand client needs and develop customized solutions to meet their requirements. 
• Negotiate contracts and close deals effectively. 

Sales Operations:

• Monitor sales activities and performance metrics to identify areas for improvement. 
• Implement sales processes and procedures to ensure efficiency and compliance. 
• Manage sales pipelines and track progress towards sales targets. 

Reporting and Analysis:

• Prepare regular sales reports and presentations for senior management. 
• Analyze sales data to identify trends and insights to inform strategic decisions. 

We are looking for a PHP Developer who thinks of himself as a problem solver. He/ she can efficiently and quickly write code in a timely and scalable way. This candidate will be able to test the code and adjust it where necessary. They should also be experienced in contributing to the whole software design lifecycle.

Qualifications and Skills :

- Proper understanding of MVC design patterns, OOPS concepts, and Frontend technologies, such as JavaScript, HTML5, and CSS3.

- Hands-on experience with frameworks - Code ignitor / Laravel.

- Familiarity with MySQL databases and their declarative query languages.

- Understanding fundamental design principles behind a scalable application.

- Strong knowledge of the common PHP or web server exploits and their solutions.

- JavaScript Frameworks - jQuery/Angular

- Knowledge of version control systems like GIT (mandatory).

- Must be self-driven and highly organized.

- Design, code, test, debug, and document software according to the functional requirements.

- Develop, maintain, and support programs/tools for internal and external clients.

- Analyze, diagnose, and resolve errors related to their applications.

- Define project planning and execution and on-time delivery.

- Familiarity with Agile project Methodologies.

Responsibilities :

- Understand requirements and develop solutions.

- Write clean, well-designed code.

- Produce detailed specifications.

- Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.

- Contribute to all phases of the development lifecycle.

- Follow industry best practices and work with teams to develop solutions.

- Work with business analysts to produce reliable estimates and ensure the client's requirements and understood and documented.

- Deliver multiple projects using a team of developers.

- Develop and deploy new features to facilitate related procedures and tools if necessary.

Benefits :

- Get a chance to contribute and get recognition from Day 1.

- Exposure to innovative Technologies.

- An opportunity to learn new things every day.

- Onsite opportunities.

- Competitive Salary and Benefits.

- Health Insurance.

- Friendly, Supportive, Professional, and achievement-oriented management team.

POST: Sales Executive (Male/Female)

JD Includes:

• Relevant Experience from Banking/Insurance Industry
• Two-Wheeler Must
• Well versed with Ahmedabad geography
• Able to drive Loan Volume Targets

Position Summary

Cloud Engineer helps to solutionize, enable, migrate and onboard clients to a secure cloud
platform, which offload the heavy lifting for the clients so that they can focus on their own business
value creation.

Job Description

• Assessing existing customer systems and/or cloud environment to determine the best migration approach and supporting tools used
• Build a secure and compliant cloud environment, with a proven enterprise operating model, on-going cost optimisation, and day-to-day infrastructure management
• Provide and implement cloud solutions to reduce operational overhead and risk, and automates common activities, such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support their infrastructure
• Collaborate with internal service teams to meet the clients’ needs for their infrastructure and application deployments
• Troubleshoot complex infrastructure deployments, recreate customer issues, and build proof of concept environments that abide by cloud-best-practices & well architecture frameworks
• Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs
• Work on critical, highly complex customer problems that will span across multiple cloud platforms and services
• Identify and drive improvements on process and technical related issues. Act as an escalation point of contact for the clients
• Drive clients meetings & communication during reviews

Requirement:

• Degree in computer science or a similar field.
• At least 2 year of experience in the field of cloud computing.
• Experience with CI/CD systems.
• Strong in Cloud services
• Exposure to AWS/GCP and other cloud-based infrastructure platforms
• Experience with AWS configuration and management – EC2, S3, EBS, ELB, IAM, VPC, RDS, CloudFront etc
• Exposure in architecting, designing, developing, and implementing cloud solutions on AWS platforms or other cloud server such as Azure, Google Cloud
• Proficient in the use and administration of all versions of MS Windows Server
• Experience with Linux and Windows system administration and web server configuration and monitoring
• Solid programming skills in Python, Java, Perl
• Good understanding of software design principles and best practices
• Good knowledge of REST APIs
• Should have hands-on experience in any deployment orchestration tool (Jenkins, Urbancode, Bamboo, etc.)
• Experience with Docker, Kubernetes, and Helm charts
• Hands on experience in Ansible and Git repositories
• Knowledge in Maven / Gradle
• Azure, AWS, and GCP certifications are preferred.
• Troubleshooting and analytical skills.
• Good communication and collaboration skills.