SEO Specialist

“I DESIGN MY LIFE” is an Online Business Consulting/ Coaching Company headed by renowned Business Coach – Sumit Agarwal. We provide online consulting and trainings to Business Owners of SMEs, MSMEs across India.

You can find more about us here: https://idesignmylife.net/careers/

This is a hands-on position. The role will have the following aspects:

POSITION: Software Developer

LOCATION: Full time(permanent) work from home opportunity

LANGUAGES: JavaScript, MySQL, Python, Erp Next, HTML, CSS, and Bootstrap

ROLE : We are looking for people who can

• Code well
• Have written complex software
• Self-starters - Can read the docs and don't need hand-holding
• Experience in Python/Javascript/jQuery/Vue/MySQL will be a plus
• Functional knowledge of ERP will be a plus

Basic Qualifications

• BE / B.Tech - IT/ CS
• 1 / 2+ years of professional experience
• Strong C# and SQL skills
• Strong skills in React and TypeScript
• Familiarity with AWS services or experience working in other cloud computing environments.
• Experience with SQL Server and PostgreSQL.
• Experience with automated unit testing frameworks.
• Experience in designing and implementing REST APIs & micro services-based solutions.

Key Responsibilities:

 Taking ownership of customer issues reported and seeing problems through to resolution

 Understand, interpret, reproduce, and diagnose issues reported by the customers.

 Researching, troubleshooting and identifying solutions to resolve product issues

 Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting

 Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience

 Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

 Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues

 Contributing actively towards knowledge base articles

 Adherence to strict SLA’s

 Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis

 Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge

 The engineer should be available to work in the late evening shift (4pm - 1am) if required.

Primary skills:

 3-8 years of relevant experience.

 Strong technical knowledge on:

• Cloud Technologies – AWS, Azure etc.
• Databases – SQL, Oracle, MySQL etc.
• Operating Systems – Linux, Windows etc
• Networking – Basic networking concepts and troubleshooting
•  Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience with REST and SOAP calls.

 Excellent communication skills – English written and verbal

 HTTP technology and principles, including REST and SOAP principles (Required)

 JSON & XML Data formats (required)  Javascript Regular Expression (Good to have)

 Good understanding of networking protocols and applications (TCP/IP, proxies, load balancing, firewalls, etc.) (Required)

 Working knowledge of database technologies and SQL (Required)

 In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus, but not required)

 Strong analytical and logical reasoning for technical troubleshooting

 Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.

 Should be a team player who keeps team’s success before individual achievements

 Knowledge on data integration (Informatica/ Mulesoft)

Eligibility:

• Minimum 4 years of experience
• Very strong experience in CSS (CSS3) and HTML (HTML 5)
• Good communication skills
• Job location – Koramangala, Bangalore

Job Responsibilities: 

• Experienced Web Designer with strong web development and design skills.
• CSS (Very strong / CSS3)- HTML (Very strong / HTML 5)
• Very strong knowledge in JavaScript, Jquery, OOJS, and JavaScript framework.
• User Interface design expert experience.
• Goodcommunication skills as he/she will be communicating with the client.
• Good in Adobe Photoshop, Dream viewer, Corel draw, HTML, Flash, Java script, Illustrator and Action script.
• Expert in Photoshop and website design
• Knowledge on Web 2.0 design standards
• Experience in PSD to HTML Conversion
• Experience in developing interacting web applications
• Experience in responsive web designing and rich internet application.
• High level creative vision, Web graphic design skills, Web programming skills, excellent attention to detail.
• Ensure meeting timelines

Job Qualifications:

• Graduate in Relevant field
• Good written and verbal communication skills
• Fluent in English and Hindi is mandatory

• Should have exp. 01 to 02 years
• Should have expert level knowledge of HTML5, CSS3, JavaScript, Angular and writing cross browser compatible code
• Good understanding of AJAX and JavaScript Dom manipulation, Responsive Design
• Proficiency with building Single Page Apps using Javascript component libraries.
• Should have experience in Agile Software Development projects
• Should have good hands on experience with Object oriented JavaScript and Design Patterns
• Should have knowledge on experience on Java, Web services using REST /SOAP over JSON is a plus

Job Types: Full-time, Walk-In

• provide first, and second-tier (L1, L2) product support via Email, Social media, and our Forums.

• Resolving all customer issues in a time-bound manner. Comply with the SLA for issue resolution.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures. Ask customers targeted questions to understand the root of the problem quickly.

• Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues in using Enpass.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up customer suggestions for continued improvements to the Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Taking ownership of customer issues reported and seeing problems through to resolution.

• Improve Product user-guide and FAQs.

• ONLY B.TECH CANDIDATES MUST APPLY. FRESHERS DO NOT APPLY.

• CANDIDATES WITH RELEVANT TECH SUPPORT EXPERIENCE ONLY MUST APPLY
• CANDIDATE MUST HAVE FLUENT ENGLISH SPEAKING SKILLS (BOTH WRITTEN AND VERBAL)