SEO Outreach Specialist

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.

This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities:

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
• Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
• Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.

Requirements:

• Education: Post Graduate (MBA preferred).
• Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

Skills:

• Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
• Strong vendor management and negotiation skills, including SLA adherence.
• Knowledge of telecom and data center infrastructure operations and relevant security standards.
• Ability to design and optimize operational workflows and SOPs.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
• Strong communication and analytical skills.
• Experience of working with ticketing systems.
• Basic project management skills.
• Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
• Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Location: Candidates must be based in Delhi/NCR.

Other Requirements:

• Willingness to work flexible hours and roster-based shifts (including Sundays).
• Comfortable with a 6-day workweek.
• Location: Work-from-office (Noida, Sector 2).
• Willing to travel to data centers across India when needed.
• Flexibility in communication with both technical and non-technical stakeholders.
• Proactive and solution-oriented approach to challenges.

Benefits:

• Competitive salary aligned with industry standards and experience.
• Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
• Exposure to strategic and high-impact operational roles across telecom and data center verticals.
• A dynamic and collaborative work environment with growth potential.
• On-the-job learning in telecom regulations, infra compliance, and vendor governance.
• Potential for growth within the organization.
• Exposure to new and innovative technologies in the telecom and data center space (if applicable).
• Specific training opportunities in telecom regulations or technologies (if applicable).

🚨 We’re Hiring | Fraud Operations (FTC) 🚨

📍 Location: Bangalore

🕒 Experience: 1–6 Years

⏳ Notice Period: Immediate to 30 Days

🔍 Role: Fraud Operations (FTC)

We are looking for professionals with hands-on experience in Fraud Operations within the banking domain (Global Bank preferred) and strong inbound voice experience.

✅ Mandatory Skills

✔ Fraud Risk Assessment & Fraud Detection

✔ Fraud Operations / Transaction Monitoring

✔ Inbound Voice Process (Mandatory)

✔ Banking Experience (Global bank exposure preferred)

✔ Excellent English communication skills

⏰ Shift Details

• Early morning shift – Start time between 4:00 AM to 7:00 AM (fixed once joined)

• 5 days Work from Office

• 9 hours per day

• Shift Allowance: ₹650/day

• Cab Facility: One-way cab in the morning

📝 Selection Process

• Same-day English Assessment Test

• Interview post assessment clearance

Company: Pixerize Inc.

Location: Remote (Preference for BC, Canada)

Job Type: Full-Time | Start Date: Immediate

About Pixerize

At Pixerize, we help businesses automate operations, elevate their digital presence, and dominate their market. We're a fast-growing solutions provider focused on systemized growth and global scalability. Our team thrives on strategy, simplicity, and execution.

Role Overview

We're hiring a Social Media Manager to lead and execute content scheduling and management across all digital platforms, including Instagram, Facebook, LinkedIn, X (Twitter), TikTok, YouTube Shorts, and email newsletters.

This role is key to maintaining a consistent brand voice, publishing high-quality content without errors, and ensuring we're on top of social trends that drive growth. We currently use Metricool as our central tool for managing, scheduling, and analyzing performance across platforms.

Responsibilities

• Manage content calendars and scheduling across all major social platforms.
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• Coordinate content publishing with internal creatives (writers, designers, video editors).
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• Schedule and manage branded newsletters and email campaigns.
• Monitor content trends and audience behavior to optimize strategy.

• Perform thorough QA checks—no errors, no exceptions.

• Use tools like Metricool, Zapier, or Hootsuite to automate workflows.

• Track KPIs and report engagement metrics weekly.

KPIs & Performance Metrics

• Zero content errors (grammar, design, links, formatting).

• Timely, consistent publishing aligned with brand goals.

• Growth in reach, engagement, and follower base.

• Incorporation of trends and data insights to enhance content performance.

Requirements

• 2+ years managing social media or digital content.

• Proficiency with scheduling and analytics tools (Metricool, Meta Suite, LinkedIn Analytics, Mailchimp, etc.).

• Exceptional attention to detail and communication skills.

• Self-starter comfortable in fast-paced, startup environments.

Nice to Have

• Experience in SaaS, small business marketing, or automation tools.

Project Overview

Join an exciting early-stage project developing "Fenrir Security" - an innovative autonomous security testing platform. We're building an Electron-based desktop application that leverages AI to automate security testing processes. This is a contract position with potential for long-term engagement as the product evolves.

Contract Details

• Duration: Initial 4-month contract with possibility of extension
• Work Arrangement: Remote with regular online collaboration
• Compensation: Competitive rates based on experience (₹80,000-₹1,50,000 monthly)
• Hours: Flexible, approximately 40 hours weekly

Role & Responsibilities

• Design and develop a cross-platform Electron application from scratch
• Implement both frontend UI components and backend functionality
• Create integration points for the autonomous testing engine
• Build secure communication protocols between application components
• Develop data visualization components for security testing results
• Implement application packaging and distribution mechanisms
• Work collaboratively with AI/ML specialist and security expert
• Deliver working application builds at regular milestones
• Participate in technical planning and architecture decisions

Skills & Experience

• 3+ years experience building production applications
• Strong proficiency with Electron framework development
• Expertise in JavaScript/TypeScript, HTML/CSS, and Node.js
• Experience with modern frontend frameworks (React preferred)
• Working knowledge of desktop application development challenges
• Familiarity with security tools and applications (preferred)
• Ability to work independently with minimal supervision
• Strong problem-solving abilities and communication skills

Why Join Us

• Work with cutting-edge technologies at the intersection of AI and cybersecurity
• Flexible working arrangements and competitive compensation
• Opportunity to shape a product from its foundation
• Potential for equity or profit-sharing in future funding rounds
• Build portfolio-worthy work in an innovative security product

Selection Process

1. Initial screening call
2. Technical assessment (paid task)
3. Final interview with founder

Responsibilities and Duties:

• Designing and implementing new features and functionalities.
• Technical help in resolving the support requests.
• Creating and maintaining documentation of the work.
• Design & develop web based applications using PHP/MySQL
• For more details visit website
• Requirements and qualifications:
• Proficient in MySQL, PHP, JavaScript, HTML & CSS.
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
• Experience in creating WordPress plugins from scratch.
• Experience in writing test cases.
• Collaboration with the team.
• Manage project tasks, timelines, and communication.
• Write efficient, robust, and reusable code while adhering to WordPress coding standards.
• Object-oriented programming.
• Knowledge of developing web based applications using PHP/MySQL

Desired Candidate Profile

• Strong PHP/MySQL capabilities.
• Passion for programming
• Sound coding logic and analytical ability to design test scenarios and debug issues
• Keen interest in research about the latest web technologies and advancements
• Enthusiasm to learn new technologies and incorporate them into the new offerings/solutions
• Good capabilities in HTML, CSS, Javascript.
• Exposure in Coding frameworks or CMSes.
• Ability to work in teams.
• Ability to learn fast. Good communication skills

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from a customer
• Ensuring that the correct level of priority is agreed with the customer
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue
  
  SLA Management: Responsible for:
• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs
  
  Jeopardy Management: Responsible for:
• Ensuring that the ticket is managed in line with Company’s jeopardy management process
  
  Escalation Management: Responsible for:
• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database
  
  Communication Responsible for:
• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Sets

Key Competencies

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility