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Solution Engineer - Product Delivery / Customer Success
Solution Engineer - Product Delivery / Customer Success
Cybrilla Technologies's logo

Solution Engineer - Product Delivery / Customer Success

kumda rao's profile picture
Posted by kumda rao
4 - 6 yrs
₹8L - ₹15L / yr
Remote only
Skills
Solution architecture
API

Who we are?

Cybrilla is a financial infrastructure company. We are building the front-end applications & APIs from the ground up to support a variety of use cases and enable a superior digital experience for different user personas. Cybrilla's current focus is to build the underlying operating system for mutual funds.

AMCs / Fintech startups / Wealth management businesses can choose the product that works best for them to enable an awesome experience for their customers and internal stakeholders.

 

 

About the Product 

Fintech Primitives(FP) is an API platform that provides solutions to the problem statements of the Indian Mutual Fund domain. The APIs handle domain, regulatory, and technical complexities to enable customers to build different use cases in a short time. Check here to know what our customers are building using FP APIs.

 

Job Description 

 

Your Role - 

  • Responsible for providing technical solutions to existing and prospective Fintech and Enterprise customers throughout the implementation stage of the onboarding cycle. 
  • Ensure new customers are onboarded with the right mix of products. Existing customers can design their product using an appropriate mix of FP products.
  • You will become an SME for all products and assets of Cybrilla and collaborate with the product team to improve the product better. 
  • Guide and train clients or partners to help them understand product technical capabilities to add business value. 
  • Perform R&D with third parties APIs or other products to guide the product team to improve products for better client experience.
  • Participate in Product demos and seek clarifications, test features released by the product team from clients lens. 
  • Willing to debug and troubleshoot advanced technical issues and help internal teams whenever required. 
  • Willing to think outside the box, prototype solutions if possible and present it to teams internally that could be taken up as product enhancements.

 

Your Skills and Experience 

 

Must have skills -  

  • At Least 4+ years of experience in backend engineering / solutions engineering. 
  • Strong understanding Javascript, API (Strong skills).
  • Database technologies MySQL.
  • Significant experience in client facing roles.

 

Good to have skills - 

  • Experience in automation is welcomed. 
  • Any experience in data migration activity is welcomed.
  • Have worked on ETL projects.

 

What’s in it for you?

  • Opportunity to work on a growing product that solves unique digital use cases for the Indian wealth management industry.
  • Flexible work options.
  • Opportunity to solve deep domain and technology problems, for very large enterprises.
  • Opportunity to work with the best brains in fintech.
  • Increasing your geek quotient, by attending meetups and conferences. Yes we dig that stuff.
  • Grow exponentially by working in small and transparent teams.
  • Who says you can’t make friends at work, we do! Get to know more about your team and the work.

 

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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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About Cybrilla Technologies

Founded :
2012
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped
About
We are all about Agile Development, User Centric Design, and Scaling. Our specialities are Ruby on Rails, iOS and Android and we live and breathe agile development.
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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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