SEO Executive

We have opening for Inside Sales Engineer for a Manufacturing company in Vikhroli Mumbai

Job Requirement : Fresher with Degree or Diploma in Mechanical can apply

Job Role:

Provide pre-sales technical assistance and product education to customers.Respond to inquiries and resolve issues promptly to ensure customer satisfaction.Collaborate with the sales team to develop and implement effective sales strategies.Identify opportunities for upselling and cross-selling our products and services.Utilize engineering knowledge to understand customer needs and recommend suitableproducts or solutions. Conduct product demonstrations and technical presentations.Prepare and deliver accurate and competitive sales quotations, proposals, andcontracts. Ensure all customer communications are clear, professional, and effective.Build and maintain strong relationships with existing and potential customers. Act asthe primary point of contact for customer inquiries and follow up on leads.Work closely with the engineering, marketing, and manufacturing, accounts andlogistics teams to ensure alignment between customer needs and product offerings.Track and report on sales activities, including lead generation, customer interactions,and sales performance. Provide regular updates to senior management.

Job Role: Customer Support Executive (Jaipur)

Location: Jaipur (On-site)

Employment Type: Full-time, Permanent

Shifts: Rotational; Night shifts as per business requirement

Experience: Freshers to 3 years

Compensation:

• International Process: ₹23,000 – ₹34,000 CTC/month
• Domestic Process (if applicable): ₹12,000 – ₹22,000 CTC/month

Role Overview

We are hiring Customer Support Executives for our International (Voice/Chat/Email) process in Jaipur. You will handle customer queries professionally, ensure timely resolution, and deliver a great customer experience.

Key Responsibilities

• Handle customer queries via phone calls, emails, and chats.
• Diagnose issues, provide accurate resolutions, and escalate when needed.
• Document interactions in CRM/tools and follow defined SLA/TAT.
• Collaborate with team/lead to improve customer satisfaction and KPIs.

Must-Have Skills

• Excellent English communication (spoken and written).
• Customer first mindset; active listening and problem-solving.
• Typing accuracy and basic computer proficiency.
• Willingness to work night/rotational shifts for international support.

Eligibility

• Undergraduates/Graduates/Postgraduates are welcome.
• Freshers and experienced candidates (up to 3 years) can apply.
• Immediate joiners preferred.

Benefits

• Cab facility for night shifts (as per company policy).
• One-time meal during shifts (as applicable).
• Performance incentives and growth opportunities.

Job Description:

1.Be a hands on problem solver with consultative approach, who can apply Machine Learning & Deep Learning algorithms to solve business challenges

a. Use the knowledge of wide variety of AI/ML techniques and algorithms to find what combinations of these techniques can best solve the problem

b. Improve Model accuracy to deliver greater business impact

c.Estimate business impact due to deployment of model

2.Work with the domain/customer teams to understand business context , data dictionaries and apply relevant Deep Learning solution for the given business challenge

3.Working with tools and scripts for sufficiently pre-processing the data & feature engineering for model development – Python / R / SQL / Cloud data pipelines

4.Design , develop & deploy Deep learning models using Tensorflow / Pytorch 

5.Experience in using Deep learning models with text, speech, image and video data

a.Design & Develop NLP models for Text Classification, Custom Entity Recognition, Relationship extraction, Text Summarization, Topic Modeling, Reasoning over Knowledge Graphs, Semantic Search using NLP tools like Spacy and opensource Tensorflow, Pytorch, etc

b.Design and develop Image recognition & video analysis models using Deep learning algorithms and open source tools like OpenCV

c.Knowledge of State of the art Deep learning algorithms

6.Optimize and tune Deep Learnings model for best possible accuracy

7.Use visualization tools/modules to be able to explore and analyze outcomes & for Model validation eg: using Power BI / Tableau

8.Work with application teams, in deploying models on cloud as a service or on-prem

a.Deployment of models in Test / Control framework for tracking

b.Build CI/CD pipelines for ML model deployment

9.Integrating AI&ML models with other applications using REST APIs and other connector technologies

10.Constantly upskill and update with the latest techniques and best practices. Write white papers and create demonstrable assets to summarize the AIML work and its impact.

· Technology/Subject Matter Expertise

• Sufficient expertise in machine learning, mathematical and statistical sciences
• Use of versioning & Collaborative tools like Git / Github
• Good understanding of landscape of AI solutions – cloud, GPU based compute, data security and privacy, API gateways, microservices based architecture, big data ingestion, storage and processing, CUDA Programming
• Develop prototype level ideas into a solution that can scale to industrial grade strength
• Ability to quantify & estimate the impact of ML models.

· Softskills Profile

• Curiosity to think in fresh and unique ways with the intent of breaking new ground.
• Must have the ability to share, explain and “sell” their thoughts, processes, ideas and opinions, even outside their own span of control
• Ability to think ahead, and anticipate the needs for solving the problem will be important

·        Ability to communicate key messages effectively, and articulate strong opinions in large forums

· Desirable Experience:

• Keen contributor to open source communities, and communities like Kaggle
• Ability to process Huge amount of Data using Pyspark/Hadoop
• Development & Application of Reinforcement Learning
• Knowledge of Optimization/Genetic Algorithms
• Operationalizing Deep learning model for a customer and understanding nuances of scaling such models in real scenarios
• Optimize and tune deep learning model for best possible accuracy
• Understanding of stream data processing, RPA, edge computing, AR/VR etc
• Appreciation of digital ethics, data privacy will be important
• Experience of working with AI & Cognitive services platforms like Azure ML, IBM Watson, AWS Sagemaker, Google Cloud will all be a big plus
• Experience in platforms like Data robot, Cognitive scale, H2O.AI etc will all be a big plus

About PlanetSpark:  

PlanetSpark is on a mission to build the next generation of confident speakers and creative writers  amongst kids and young adults. We are a Series B funded, global company impacting over 13 countries  through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top  1% teachers.

Your Roles and Responsibilities: 

Business Development is a critical aspect of our platform business.  

1. Actively seeking out new sales opportunities through cold calling, networking and social media. 

2. Calling 65-70 leads everyday 

3. Setting up meetings with potential clients (parents) 

4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes 

5. Negotiate/close deals and handle complaints or objections 

6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue  per month) 

7. “Go the extra mile” to drive sales

Mission Statement 

1. In your training of 1st month, we shall actively probe you through the process using Training Decks,  Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along  with you paid stipend along the journey. 

2. We create career oritented BDCs in this 1 month whose skill becomes unmatched across the sector.  

3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period,  hence making a way to achieve License to Sell (L-2-S)  

4. You will be entitled for training stipend of Rs.21428 fixed + incentives 

5. Post 1L Revenue achievement, you will be entitled for below CTC  

India Shift (10:30am to 8:30 pm) - INR 6.6 LPA (4.23 LPA Fixed + 2.4 LPA Variable)  US/ Canada Shift (8:00 pm to 5:00 am) - INR 7.10 LPA (4.83 Fixed + 2.3 LPA Variable)  

What are we looking for? 

1. Proficiency in English 

2. Thorough understanding of marketing and negotiating techniques 

3. Fast learner and passion for sales 

4. Self-motivated with a results-driven approach 

5. Proven experience in sale or relevant role is a plus 

6. A friendly and energetic personality with customer service focus 

Criteria 

1. Willing to work 5 days in a week in a fast paced startup 

2. Ready to work from Office and join immediately. 

3. Week-off on Wednesday, Thursday or Thursday, Friday

What are the behavioral attributes that we are looking for? 

- A keen desire to bring growth for a fast-growing Series B funded startup 

- An apparent Founder's mindset  

- The candidates should be able to work in a high paced ever-changing digital environment. The   role  will require you to be resourceful, proactive and an expert communicator. In turn it offers immense  learning and growth. 

- Don't forget to carry along a dash of humor. It never hurts. And we are fun loving people

At Priori Capital, we are building a SaaS platform for crypto-native firms to operate all things finance under one platform. Priori is meant to enable control, efficiency, and global operability and define the future of finance for the new age firms.

We are currently in a fast-paced growth environment where the only constant is evolution!

Our team comes from the background of blockchain anfintech companies like Polygon (Matic), udaanCapital, Iris etc.

We are a part of the Kira community and backed by a Polygon Co-founder as an investor and a mentor.

We’re looking for someone passionate about driving innovation and solving exciting problems.

• Strategize and implement a Digital Marketing roadmap to meet the business and product goals
• Implement brand development and marketing communication with the help of the team and agencies at hand.
• Own the metrics of engagement on social media handles, community and marketing web pages
• Lead the content strategy and engagement on social media, blogs, and other mediums
• Be the creative juggernaut to expand the reach and brand awareness of the product
• Stay updated as well as involved with new technologies, conferences, events, and trends in this space to build a brand presence.
• Understand technologies and products to deliver the right messaging in all the channels

• You have relevant experience of 6+ years in Digital Marketing in either SaaS or B2B or Web3 Products.
• You have experience in working with agencies for brand development, marketing, and content strategy.
• You have experience leading content strategy on blogs and platforms like Medium, Linkedin, Twitter etc
• You have the experience to leverage ad platforms like Google, Facebook & Twitter to generate traffic
• You have excellent communication skills and can clearly articulate your ideas, designs, and suggestions.
• You are a strong team player who can collaborate effectively with different stakeholders.

• Competitive Salary
• Work from anywhere
• Flexible work hours
• Self-managed leave policy
• Focus on Work-life Balance
• Learning Budget to hone a skill or learn new ones
• Be a part of fast-growing environment

About CercleX:-

CercleX is a digital technology platform which is a leading https://cerclex.com/blog/waste-management-in-india/">waste management company in India  with an extended outlook of circularity through its various ventures into the field of sustainability.

We have received FICCI Impactful Cleantech Startup Award, MeitY Emerging Startup Award, TVS Capital Budding Nxt Gen Entrepreneur Award, and many more for our digital solutions enabling transactions between waste generators, and aggregators, processors, and bringing in complete transparency, traceability to the waste ecosystem.

https://play.google.com/store/apps/details?id=com.scrapmarketCCX">Cercle X ScrapMarket is an app that helps you buy and sell scrap by connecting 100% verified buyers and sellers of scrap across India.CercleX  helps brands to accomplish their sustainability targets with https://cerclex.com/extended-producer-responsibility/">Extended Producer responsibility and research solid waste managemet on the environment to ensure the environment is eco free.

Job Description:-

Brand Managers are the people who shape a company’s outward image. To do that, you’ll need to uncover consumer insights and deliver innovative marketing campaigns. We’ll turn to you to learn what can attract our customers and prospects and how we can improve customer experience.

Cerclex is looking for an experienced Brand Manager to help us build our brand and raise brand awareness. You’ll work across all levels and departments of our organization to find what makes us unique and communicate it to the world.Ultimately, you’ll help us improve our company’s reputation and drive growth.

Responsibilities:

• Analyze brand positioning and consumer insights.Stay current on market trends and competitive activity
• Translate brand elements into plans and go-to-market strategies
• Manage a team of marketing people working on brand initiatives
• Lead creative development to motivate the target audience to “take action”
• Establish performance specifications, cost and price parameters, market applications and sales estimates
• Measure and report performance of all marketing campaigns, and assess ROI and KPIs
• Monitor market trends, research consumer markets and competitors’ activities
• Align the company around the brand’s direction, choices and tactics
  
  

Requirements:

• Bachelor's degree in Marketing, Business, or related field. MBA preferred.
• 3-5 years of experience in brand management, brand marketing, or marketing management
• Experience managing a brand across multiple markets
• Creative thinker and problem solver
• Strong communication skills
• Project management experience, with a solid understanding of project management principles and techniques

• Past experience of working with startups is preferred
• Metric driven marketing Strategies & Campaigns
• Digital & Social Media Marketing
• Experience in Market Research & Consumer Insights is preferred
• Ability to Advertise & Activate Campaigns