SEO Content Writer

Location: Indore

Key Responsibilities:-

1. Customer Support: - Provide exceptional customer service by answering incoming Calls/Emails promptly and professionally.

• Address customer inquiries, concerns, and issues with courtesy and empathy.
• Assist customers in resolving their problems or inquiries effectively.

● Any Graduation degree.

● Proven experience in BPO operations, with a minimum of 1-2 years in an Inbound Voice/Email Process ( Experience in healthcare will be an advantage ) 

● Languages: Mandatory English and Hindi ( Other Linguistic languages will be valued)

● Excellent communication, negotiation, and problem-solving skills.

● Strong analytical and critical thinking abilities.

● Knowledge of BPO industry trends and best practices.

● Proficiency in relevant software and tools like Google Sheets, Excel, etc. Should know basic Excel formulae.

● Client-focused with exceptional interpersonal skills.

Company Name: TechWize (A Business unit of Mangalam Information Technologies Pvt Ltd.)

Our Accreditations -

• 25 years of industry presence
• Salesforce Partner
• ISO 27001:2019 certified
• Great Place to Work certified
• HIPAA Compliant
• SOC2 Compliant
• NASSCOM Member

Our EVP (Employee Value proposition)

• We are a Great place to work certified company.
• 30 Earned Leaves during calendar Year
• Career progression and continuous Learning & Development (Technical, Soft skills, Communication, Leadership)
• Performance bonus & Loyalty Bonus Benefits
• 5 Days working
• Rewards and Recognition programs
• Standard Salary as per market norms
• Equal career opportunities, No discrimination
• Magnificent & Dynamic Culture
• Festival celebrations & fun events

Explore more : https://techwize.com/, https://mangalaminfotech.com/

Position: Salesforce Developer

Job location: Ahmedabad

Experience: 2+ years

Job Description

Salesforce Developer 

Job Summary:

We are seeking a skilled Salesforce Developer with 3+ years of experience to join our dynamic team. The ideal candidate will have hands-on experience in designing, developing, and deploying Salesforce solutions. You will work closely with business stakeholders, administrators, and other developers to build scalable applications and enhance our Salesforce ecosystem.

Required Skills & Qualifications:

• Considerable of experience in Salesforce development.
• Strong expertise in Apex, LWC, Aura Components, Visualforce, SOQL, and SOSL.
• Experience in Salesforce administration, configuration, and customization.
• Knowledge of asynchronous Apex (Batch, Queueable, Future methods, Scheduled jobs).
• 
  
• Strong problem-solving, analytical, and communication skills.

Why Join Us?

• Work on cutting-edge Salesforce projects with a talented team.
• Opportunity for growth, training, and certifications.
• Flexible work environment with a focus on innovation and collaboration.

Key Responsibilities:

• Design, develop, test, and deploy customized Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, Triggers, and Flows.
• Integrate Salesforce with external systems using REST/SOAP APIs.
• Collaborate with business teams to gather and analyze requirements, translating them into technical solutions.
• Optimize existing Salesforce configurations, workflows, and automation processes for efficiency and scalability.
• Implement best practices in Salesforce development, including governor limits, security, and performance optimization.

Job time : 10:00 AM to 7:00 PM IST

Minimum Qualifications

B.E/B.Tech IT/Comp.

Preferred Qualifications

B.E/B.Tech IT/Comp.

About AiSensy

AiSensy is a WhatsApp based Marketing & Engagement platform helping 

businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow 

their revenues via WhatsApp.

Why AiSensy?

AiSensy is building for the next wave of WhatsApp Engagement between 

Businesses and Users. We aim to solve WhatsApp Engagement for Millions

of Businesses with their users and are quite onto it! We're looking for 

energetic and growth-oriented individuals who believe in the mission and 

would love to join the FORCE.

2500+ Paying Customers 

200mn+ WhatsApp Messages done between Businesses and Users 

via AiSensy

Working with top brands like Skullcandy, Vivo, Rentomojo, BYJUS & 

more

High Impact as Businesses drive 25-60% Revenues using AiSensy 

Platform

Mission-Driven and Growth Stage Startup 

Job Summary

We are looking for a talented and creative Video Editor to join our team. The ideal candidate will have experience in video production and editing, a keen eye 

for detail, and a passion for storytelling through video.

Responsibilities

Execute the filming of high-quality professional audio and video footage 

(arrange for and operate required camera, audio and lighting equipment) and 

work with the talent to deliver within required schedules learning content 

video assets

Correctly estimate and communicate the time and effort needed to perform tasks.

Contribute to the conceptualization of projects.

Edit content in collaboration with the content team to an exceptional standard

and create repeatable / streamlined processes for on-going and future project 

needs

Ideate, create and manipulate complementary compelling and dynamic 

animated and static graphics to improve comprehension of filmed learning 

content and concepts

Create basic video edits - automated audio syncing, color correction and 

grading, audio noise removal, trimming of non-content footage, basic titling 

and logging of content

Work with the content team to determine methods to improve learning (notes,

multi-windows, illustrations, other learning aids) and technically execute the 

recommendations throughout the lifecycle of a production.

Ensure logical sequencing and smooth running of content (continuity, lip sync,

focus, order of topics, segmentation into clips)

Create the final cut rendered in appropriate formats

Be responsible for the backup and archival of final cut content according to 

SOP guidelines.

Consult and communicate effectively with team members and other company 

stakeholders and interface with other departments to execute ad-hoc video 

projects as required

Handle in-house requests for recording video, with quick editing turnaround 

time and suitable quality to enable uploading of clips onto the company’s 

social media channels

Identify equipment needs and maintain current equipment (including software

/ OS)

Continuously discover and implement new editing technologies and industry’s

best practices to maximize efficiency.

Requirements

2+ years of video editing and design experience in Adobe Premiere Pro and 

After Effects (including sound sync, audio noise removal, lower thirds titling, 

color correction, green screen keying, title animations)

Familiarity with best practices for video recording (audio levels, mic setup, 

lighting setup, camera and related equipment setup and operation)

Familiarity with screen capture software and technologies

Ability to work independently and be a proactive learner

Good communication skills – verbal and written

Excellent project management skills and ability to deliver projects according

to timelines

Qualifications

2+ Yrs. of editing experience.

A portfolio demonstrating an ability to work across a range of visual styles

As a customer success manager your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)

• Be the single point of contact for all your customers from the time they sign the contract.
• Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering value promised.
• Understand the customer’s goals, org structure, key challenges, and define their success.
• Work with sales and on-boarding team to plan and execute a seamless customer on-boarding process, ensuring a smooth ‘go live’.
• Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
• Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value and renewal timeframe, making sure subscriptions are renewed timely.
• Monitor at-risk customer behavior and carry out activities to retain them.
• Own churn and expansion for all your accounts.
• Identify opportunities for portfolio growth and contact customers for upsells.
• Work towards turning customers into advocates of QDC.
• Collaborate with the Marketing team to build customer case studies, testimonials, and referrals. 

• At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ready to work during US hours - in future

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.

**Work remotely / Work From Home with BigStep Technologies throughout your tenure**

Desired candidates must have 7+ years of total experience in backend development with good expertise in MEAN Stack (MongoDB, ExpressJS, AngularJS, Node.js) and JavaScript, along with strong development and coding skills, good analytical and problem-solving skills.

Roles and Responsibilities :

What You'll Do

• Create the system architecture for any product from scratch as well as drive it for more than one development teams
• Design and deliver solutions that enable fast and efficient deployment of quality code to production
• Document the architectural blueprint and end to end design through flowcharts and diagrams.
• Set coding standards for development teams and ensure all released code is following standards
• Oversee the code review process, performing reviews when necessary
• Establish strong communication channels and relationships with the development teams, supporting them throughout the release cycle
• Continuously evaluate the existing software to identify areas of improvement and ensure architectural integrity as additional features are added.
• Lead DevOps and implement tooling and process improvements when you identify gaps
• Work with various stakeholders and identify the scope of the work, provide high level estimations, create a timeline and come up with the approach and design for the same.
• Evaluate and recommend tools, technologies and processes to ensure the highest quality product platform.
• Coach and mentor the development teams to improve the overall expertise and skills of the team.
• Take care of the development of critical components and POCs for new technologies to be used.
• Deliver high quality deliverables individually/as a team adhering to industry best practices.
• Troubleshoot any errors or issues that arise in the application/infrastructure components quickly and efficiently.

What You Bring

• 7+ years in software development or product engineering
• Proficient in MEAN Stack
• Good experience in backend development with Node.js
• Expertise in developing RESTful APIs
• Have created multi-transactional and highly redundant systems from ideation to production
• Customer-centric mindset
• Expertise in Agile SCRUM best practices
• Expertise in implementing front-end of applications using HTML5, Angular.js
• Proficient in MVC, OOPS concepts, Web Development Concepts, HTML, JSON, REST API development
• Strong coding skills, good analytical and problem-solving skills
• Ability to break down complex technical concepts into something digestible by non-technical stakeholders

Counseling the students over the study abroad options.

Handling enquiries and getting the enrollments done .

Achieving monthly sales targets, cold calling.

Work Schedule: 6 days a week (including weekends), any 1 fixed weekly off.

11am-7pm / 12pm - 8pm - Mon to Fri

10am to 7pm / 11am to 8pm - Sat n Sun

Working at Apptroit Technologies Pvt Ltd

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

Position

Reporting to the Director, Global Digital Marketing, the Digital Marketing Manager is responsible for the development and adoption of digital marketing strategies and campaign execution to promote demand generation across the business in assigned markets. The successful candidate will work with key business partners to deploy a consistent operating model across the business and manage the omni-channel deployment of digital marketing initiatives. The ideal candidate will handle communications on status of ongoing initiatives and develop analysis of opportunities in the digital space and own the digital marketing strategy and overall results of the program.

The successful candidate will have a strong background and understanding of not only of digital marketing, but all facets of digital business including analytics, site optimization, and the evolving interactive marketing landscape. Strong working knowledge around digital marketing channels and strategic development of local and global plans is a key component to success in this role.

The Digital Marketing Manager will be responsible for building a culture of quality and performance within the team and to develop data-driven, customer-centric and innovative marketing strategies.

Key Responsibilities

Develop and drive multi-channel digital marketing planning and strategy across the business

• Function as single point of contact for assigned markets to align their strategies to execution on digital channels
• Work’s cross-functionally with stakeholders in the development of strategic digital marketing plans, content and campaigns; drives collaboration on execution, building insights and optimizations with local market execution
• Owns adoption of Digital Marketing Programs and Playbook; works cross-functionally with internal and external partners to ensure adherence and consistency across execution guidelines are met.
• Collaborates with Corporate Marketing, Site Operations, Customer Analytics, and Commercial team partners in the execution of strategic, omni-channel digital marketing campaigns.
• Measures and analyzes performance of all digital campaigns and assess against goals (ROI and KPIs); adjust and execute changes to strategy based on results.
• Develop regular incrementality testing strategies to ensure highly optimized and valuable programs
• Work closely with key stakeholders within the Global Digital Marketing team to drive collaboration and alignment on planning, operations and reporting for all digital marketing initiatives.

The Ideal Candidate Will Have

Key Qualifications and Experience

• Bachelor’s degree in marketing, communication or related field
• At least 5-7 years of experience driving digital marketing programs, execution, and analysis preferably for fast paced industries (healthcare, finance, retail, manufacturing)
• Strong experience in driving B2B and/or B2C demand generation.
• Solid understanding of ecommerce and digital channels (digital advertising, email, social media and web operations)
• Strong communication skills: ability to lead high-level strategic planning sessions and deliver key findings and results to a broad audience
• Experience in supporting global markets a plus
• Experience in working within complex matrixed organizations with multiple stakeholders and dotted lines of responsibility.
• Previous experience with marketing planning tools, a plus.

Requirements

In addition to relevant industry background and functional skills, the key competencies of the ideal candidate include:

• Strong analytical skills and data-driven strategy development
• Strong project management experience and organizational skills; ability to handle multiple projects/campaigns simultaneously.
• Results orientation
• Cross-industry subject expertise
• Curiosity and ability to learn
• Plan and execute social media campaigns on all social platforms, Good knowledge of Search engine Optimization, Google Ads, PPC, and other ad campaign tools, Plan strategies for Digital marketing, Find and target audiences, Content creation skills
  Excellent communication and organizational skills, KPI Management.
• Must Knowledge of these tools SEMrush, Moz, Ahrefs, Mailchimp, sendinblue, Hubspot
• Excellent communication skills and presentable

• Fully capable of understanding current structures, identifying the issues and rebuilding for the future.
• Technical Bug Solving Ability.
• Extensive knowledge of Mysql database/architecture design & implementation skills.
• A strong handle on JS, Jquery, JSON, Ajax and PHP frameworks.
• Strong knowledge of REST & SOAP API Integration
• Good levels of communication. Both written and verbal.
• The ability to work under pressure and to tight deadlines.