SEO Content Writer

Key Responsibilities

Product & Medical Knowledge

• Develop thorough knowledge of infant formula, pediatric nutrition, and pharma-based products
• Explain product composition, benefits, usage, and differentiation clearly to doctors
• Stay updated with new product launches, guidelines, and market trends

Doctor & Customer Interaction

• Visit pediatricians, gynecologists, hospitals, and clinics
• Conduct doctor detailing with scientific and ethical promotion
• Build and maintain long-term relationships with healthcare professionals

Sales & Promotion

• Achieve assigned sales targets
• Promote products through effective communication and selling skills
• Support new product launches and promotional campaigns

Reporting & Documentation

• Fill and maintain daily call reports (DCR), feedback forms, and survey formats
• Maintain accurate records of doctor interactions and market feedback
• Share timely reports with the sales manager / HO

Skills & Competencies Required

• Strong product knowledge (infant formula / nutrition preferred)
• Basic to good pharma knowledge
• Excellent communication and presentation skills
• Good selling and negotiation skills
• Ability to explain scientific information in a simple manner
• Format filling & reporting skills
• Self-motivated, disciplined, and field-oriented

Educational Qualification

• B.Sc (Nutrition) / M.Sc (Nutrition)
• B.Pharma / D.Pharma / Life Science background

As a Customer Support Executive, you will be responsible for managing inbound calls through a dedicated support line and assisting with system-related queries. Your role involves documenting queries accurately, providing first-level support, and coordinating with the internal team for resolutions. This is a customer-facing role that requires strong communication skills, basic computer knowledge, and a service-oriented approach.

Key Responsibilities

Call Handling & Query Management

• Answer inbound calls on the dedicated support line with professionalism.

• Log and document customer/system queries accurately.

• Maintain structured records for tracking and reporting.

Basic System Support

• Provide timely and accurate first-level responses to customer queries, ensuring issues are resolved effectively.

• Guide the users through basic troubleshooting steps.

• Escalate unresolved or technical issues to the internal team.

Collaboration & Escalation

• Work closely with the internal support team to ensure timely resolutions.

• Communicate escalated issues with complete details for faster problem-solving.

• Follow up to ensure query closure and customer satisfaction.

Documentation & Reporting

• Maintain logs of queries and call outcomes for reference.

• Prepare simple reports on recurring issues and support trends.

• Share daily, weekly and monthly updates with the internal team.

Professional Communication

• Ensure clear, polite, and professional communication with customers. • Handle customer queries with patience and empathy.

• Represent SmartWinnr’s brand values in every interaction.

Responsibilities:

• Onboarding and Training:
• Guide new customers through the onboarding process, ensuring a smooth and efficient implementation.
• Conduct training sessions and provide educational resources to help customers maximize the value of our products/services.
• Relationship Management:
• Build and maintain strong, long-term relationships with assigned customers.
• Serve as the primary point of contact for customer inquiries and concerns.
• Proactively engage with customers to understand their needs and challenges.
• Customer Advocacy:
• Act as the voice of the customer within the organization, providing feedback to product and development teams.
• Identify opportunities to improve the customer experience and advocate for customer-centric solutions.

Job description

Skills / Attributes Required

• Should have 6 mts - 2Yrs years of experience on Angular 13 or above
• Should have good experience on Typescript, JavaScript, HTML CSS, Microservices
• Should have good understanding of Rest API
• Should be strong in OOPS
• Should have good communication skills
• HTML based strong front-end developers for platform development
• Webservices and micro-services knowledge is must.

Job Location - Navi Mumbai -Belapur (Hybrid)

Job Description

The candidates for senior development role will perform the following responsibilities:

• Mentor and lead a team of developers.
• Accept ownership of teams projects and deliverables
• Should derive and design technical specifications from general product requirements.
• Advise ways and means to obtain performance metrics of applications and optimize applications. 
• Experience own and work on end to end on an application.
• Set Milestones and deadline.
• Must possess excellent attention to detail and be able to familiarize and quickly learn new Software/ framework/ languages/ technology with ease.
• Excel in solving complex problems and exhibit independent decision making. 
• Act as an information resource and the subject matter expert for assigned areas of responsibility.
• Experience delivering software in a scrum /agile environment.

ABOUT US. (https://www.ashnik.com/" target="_blank">https://www.ashnik.com/)

Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

As a team culture, Ashnik is a family for its team members. Each member brings in different perspective, new ideas and diverse background. Yet we all together strive for one goal – to deliver best solutions to our customers using open source software. We passionately believe in the power of collaboration. Through an open platform of idea exchange, we create vibrant environment for growth and excellence.

THE POSITION

Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.

QUALIFICATION AND EXPERIENCE

• Preferably have a working experience of 4 Years and more , on production PostgreSQL DBs.
• Experience of working in a production support environment
• Engineering or Equivalent degree
• Passion for open-source technologies is desired

ADDITIONAL SKILLS

• Install & Configure PostgreSQL, Enterprise DB
• Technical capabilities PostgreSQL 9.x, 10.x, 11.x
• Server tuning
• Troubleshooting of Database issues
• Linux Shell Scripting
• Install, Configure and maintain Fail Over mechanism
• Backup - Restoration, Point in time database recovery
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.

RESPONSIBILITIES

• Monitoring database performance
• Optimizing Queries and handle escalations
• Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
• Implement security features
• DR implementation and switch over

LOCATION: Pune 
Experience: 2 yrs plus

About the Role

Dremio’s user experience is one of its  key differentiators and makes all your data easily accessible and shareable by your data consumers. UI Engineers at Dremio are responsible for the development of  the user interface and user experience on Dremio’s Data Lake Engine.

Responsibilities and ownership

• Own the  full cycle of development of our modern single page web application from inception, design, development, testing, and production.
• Care deeply about modular design patterns and frameworks  to deliver an architecture that’s rooted in simplicity, that’s easy to iterate on and constantly evolve.
• Passionate about ease of use, experience and quality of the product.

Requirements

• 5+ years of experience working with JavaScript frameworks such as React, Angular.js, Angular, or Vue.js.
• 2 years minimum experience with React is highly preferred and currently utilizing React in their current job.
• Strong coding experience in JavaScript (or TypeScript), HTML, and CSS.
• Passion about UI development and UX design
• Shown proven success in delivering high-quality front end applications
• Fluency in the understanding of SQL and databases (relational or non-relational)
• B.S. or M.S  in Computer Science in a relevant technical field or equivalent professional experience