SAAS Sales Manager - Inside Sales

We are looking for an experienced ServiceNow Service Desk & Administrator to join our team. The ideal candidate will have strong hands-on experience in ServiceNow administration, ITSM modules, and Service Desk operations. This role involves configuring, managing, and supporting the ServiceNow platform while ensuring efficient IT service delivery.

🔹 Key Responsibilities

✔ Administer, configure, and maintain ServiceNow ITSM modules such as Incident, Problem, Change, Request, Knowledge, CMDB, and Asset Management.

✔ Provide L2/L3 support for ServiceNow platform issues and ensure timely incident resolution.

✔ Configure business rules, client scripts, UI policies, workflows, notifications, and forms.

✔ Manage user roles, groups, ACLs, and security rules.

✔ Support Service Desk operations, including ticket triage, prioritization, and escalation.

✔ Perform platform upgrades, patches, and testing activities.

✔ Maintain technical documentation and user guides.

✔ Ensure ITIL best practices are followed across ServiceNow processes.

🔹 Required Qualifications

🎓 Bachelor’s degree in Computer Science / Information Technology or related field.

✔ 5+ years of experience in ServiceNow administration and Service Desk support.

✔ Strong experience with ITSM modules – Incident, Problem, Change, Request, Knowledge, CMDB.

✔ Hands-on experience with JavaScript and Glide API scripting.

✔ Knowledge of ITIL framework and service management best practices.

✔ Experience with ServiceNow integrations (REST, SOAP, LDAP, Active Directory ).

About the Company:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.

About the Role:

MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.

Key Responsibilities:

• Respond to customer queries via calls, emails, and support tickets.
• Assist in resolving issues related to panel access, call reports, and login problems.
• Update ticket statuses and maintain accurate customer records using Zoho Desk.
• Collaborate with the support team to escalate complex issues to relevant departments.
• Assist in creating and maintaining FAQs and troubleshooting documentation.

Requirements:

• Good communication skills in English(spoken and written).
• Basic computer proficiency and willingness to learn support tools and CRM systems.
• Strong interest in SaaS, tech support, or customer-facing roles.
• Availability for a full-time (Monday to Saturday, rotational shifts).

What You’ll Gain:

• Practical exposure to customer success and support operations in a SaaS environment.
• Opportunity to work with experienced professionals and learn industry best practices

Role Type - Remote | Part-time / Contract

Please fill this google form - https://forms.gle/Bp39VdWikH1jHpKR6

Zapify Pro is an Instagram automation platform offering comment-to-DM automation and AI-powered replies. We help creators and businesses scale engagement and conversions by eliminating manual comment and DM workflows.

About the Role

We’re looking for an SEO Specialist to own and scale organic growth for Zapify Pro. This role is ideal for someone experienced in SaaS SEO, who can drive qualified traffic, product signups, and long-term search visibility.

Key Responsibilities

• Own and execute end-to-end SEO strategy for a SaaS product with clear revenue impact.
• Drive organic → trial → paid conversion growth.
• Perform keyword research focused on high-intent, BOFU, product-led, and content-led keywords.
• Plan, create, and optimize:
• Blog content and topical clusters
• Feature, use-case, comparison, alternatives, and integration pages
• Conversion-focused landing pages (trials, signups)
• Conduct regular SEO audits:
• Technical, on-page, content gaps, and decay analysis
• Improve site architecture, internal linking, crawlability, and indexing.
• Own content refresh, pruning, and cannibalization fixes.
• Collaborate closely with content, product, and engineering teams:
• SEO input for new features and page launches
• Lead white-hat backlink and authority-building initiatives.
• Monitor competitors: Keyword gaps, SERP features, and share of voice
• Track, analyze, and report performance:
• Organic traffic and rankings
• Conversion rates and SEO-assisted revenue
• Insights with clear action plans
• Stay updated with Google algorithm changes and SEO best practices.

Requirements

• 3+ years of hands-on SEO experience with demonstrable SaaS results.
• Strong experience in SaaS or B2B SEO.
• Proven ability to grow organic traffic, trials, and paid signups.
• Deep expertise in:
• On-page, off-page, and technical SEO
• Keyword research, search intent, and competitor analysis
• Solid technical SEO knowledge:
• Core Web Vitals (LCP, CLS, INP)
• Indexing, canonicals, pagination
• Schema (FAQ, Product, Review)
• JavaScript SEO basics (Next.js / React awareness)
• Proficient with:
• Ahrefs or SEMrush
• Google Search Console
• Google Analytics (GA4)
• Basic understanding of HTML/CSS and SEO-friendly development.
• Data-driven mindset with strong ownership and execution ability.
• Clear communication and documentation skills.

Bonus (Nice to Have)

• Experience with product-led SEO or programmatic SEO.
• CRO or landing page optimization experience.
• SaaS comparison / alternatives page strategy experience.
• Familiarity with automation, AI tools, or marketing tech.
• Experience working with headless CMS or modern SaaS stacks.

🚀 Exciting Opportunity for Full-Stack Developers 🚀

Are you a passionate developer ready to take your career to new heights? Join our dynamic team and work with cutting-edge technologies in a collaborative environment.

🌐 Position: Full-Stack Developer

🎯 Key Responsibilities:

• Develop and maintain robust web applications using Python or Node.js for backend and React.js or Vue.js for front-en frameworks
• Collaborate with cross-functional teams to design working wit design tools like Figma, Adobe XD, In Vision, etc., and implement innovative solutions.
• Optimize applications for maximum speed and scalability.
• Troubleshoot, debug, and enhance existing codebase.
• Stay updated with the latest industry trends and technologies.

Quantiphi is an award-winning Applied AI and Big Data software and services company, driven by a deep desire to solve transformational problems at the heart of businesses. Our signature approach combines groundbreaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented speed.

Some company highlights:

• Quantiphi has seen 2.5x growth YoY since its inception in 2013.
• Winner of the "Machine Learning Partner of the Year" award from Google for two consecutive years - 2017 and 2018.
• Winner of the "Social Impact Partner of the Year" award from Google for 2019.
• Headquartered in Boston, with 700+ data science professionals across different offices.

For more details, visit: our http://www.quantiphi.com/">Website or our https://www.linkedin.com/company/quantiphi/">LinkedIn Page

Job Description

Role:                                 Associate Tech Architect / Tech Architect – ReactJS +Python+AWS

Experience Level:           7-13 Years

Work location:                Mumbai & Bangalore

We are looking for an experienced full stack developer( ReactJS and Python ) who can help create dynamic software applications for our clients with their skill set. In this role, you will be responsible for gathering requirements from clients and accordingly write and test scalable code, and develop front end and back-end components.

Technologies worked on:

ReactJS, Python, AWS

Requirement Description:

• Full Stack developer with experience in ReactJS, Python, API Gateway, Fargate and ECS
• Well-experienced in working with tools like Git, Maven, JFrog
• Should have a solid understanding of object-oriented programming (OOP)
• Well-experienced to perform Unit Testing and Integration Testing and have good experience in Agile based development approach
• Expertise in developing enterprise-level web applications and REST and SOAP APIs using MicroServices, with demonstrable production-scale experience
• Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL in Unix and Windows environments
• Strong background working with Linux/UNIX environments and strong Shell scripting experience
• Working knowledge with SQL or  No SQL databases
• Understand Architecture Requirements and ensure effective design, development, validation, and support activities
• Understanding of core AWS services, uses, and basic AWS architecture best practices
• Proficiency in developing, deploying, and debugging cloud-based applications using AWS
• Ability to use the AWS service APIs, AWS CLI, and SDKs to write applications
• Ability to identify key features of AWS services
• Identify bottlenecks and bugs, and recommend solutions by comparing the advantages and disadvantages of custom development
• Should contribute to team meetings, troubleshooting development and production problems across multiple environments and operating platforms
• Execute strong collaboration and communication skills within distributed project teams
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Designation: Product Trainer

Experience: 2+ years as Trainer with any Product Based Company

Location: Baner, Pune (Currently working in Hybrid)

Candidates who can join in 30 days will be preferred.

Job Description

• Develop dynamic, customized, experiential e-learning courses and multimedia using a variety of technology tools.

• Work closely with (SMEs) throughout the project phases to ensure content accuracy and alignment with learning objectives.

• Effectively break down information into smaller, organized pieces for users, and learners to understand on their own in asynchronous learning.

• Design, maintain and distribute application training communication pieces to end-users.

• Remove or archive outdated content from a central repository.

• Deliver Train-the-Trainer (TTT) sessions.

• Recommend proven learning strategies to address business challenges.

• Responsible for developing and creating learning material in Articulate, DAP, and video software tools.

• With direction, convert ILT to online Articulate and video courses.

• Create new online courses using Articulate and other software.

• Develop outlines, write video scripts, and create graphics for application training.

• Knowledgeable in learning design principles and creating engaging content to illustrate basic to complex concepts and processes for adult learners.

• Highly organized self-starter, with the ability to multi-task and work under tight deadlines with flexibility.

• Excellent written and verbal communication along with strong attention to detail and follow-through skills.

• Assist the eLearning Manager with special projects, as needed.

Requirements:

• 3 years of experience working in instructional design, learning and development, or an eLearning role and good experience in designing eLearning content for the Healthcare, Medtech or FinTech industry preferred.

• Working knowledge of Learning Management Systems and eLearning tools such as Articulate Rise and Vyond.

• Working knowledge of digital adoption platforms and graphic design and related tools.

• Designing and developing an advanced application for the IOS

• Unit-testingcode for robustness, including edge cases, usability, and general reliability

• Bug fixing and improving application performance

• Design and build advanced applications for the iOS  platform

• Collaborate with cross-functional teams to define, design, and ship new features

• Work with outside data sources and APIs

• Design, build, and maintain high-performance, reusable,and reliable objective-C/Swift

• Help maintain code quality, organization,and automation

• Work with product managers and other stakeholders to provide technical requirements

• Troubleshoot and fix software defects using an issue tracking system

• Perform code reviews with other developers