Robotics Process Automation Business Analyst (remote job)

Automation Engineer Position:

Automation Engineer Role Overview: As an Automation Engineer at Skaleet, you will be a key contributor to ensuring the robustness, security, and performance of our software products. With your deep understanding of modern testing frameworks and methodologies, you will drive the automation testing efforts within your squad, working closely with developers, Product Owners, and other stakeholders to ensure high-quality software delivery. Your expertise will be instrumental in implementing continuous testing practices, improving our test coverage, and integrating automated tests into our CI/CD pipelines.

Key Responsibilities: Develop, implement, and maintain automated test scripts to ensure the quality and reliability of our software products. Utilize your expertise in testing principles, practices, and methodologies, including BDD, and continuous testing. Execute and manage tests using modern testing frameworks and tools such as Cucumber, JMeter, Playwright, Appium, and Postman. Collaborate with cross-functional teams to integrate automated tests into CI/CD pipelines, enhancing the efficiency of our software delivery process. Apply your knowledge of security, performance, accessibility, usability, and inclusion testing to identify and mitigate risks in our software products. Participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, to contribute to the continuous improvement of our QA processes.

Share your insights and expertise with the QA team, contributing to the ongoing enhancement of our QA practices and standards. Requirements: A minimum of 5 years of professional experience in automation testing, with a preference for experience in Fintech or a related field. In-depth knowledge of testing principles, practices, methodologies, and automation tools, including BDD, Cucumber, Jest, JMeter, Playwright, Appium, and Postman. Proficiency in scripting and programming languages, particularly JavaScript and TypeScript. Strong understanding of continuous testing, with experience integrating automated tests into CI/CD pipelines using tools like Jenkins, GitLab CI, or similar. Solid grasp of software development processes and a risk-based approach to testing.

Excellent analytical and problem-solving skills, with attention to detail. Strong communication and collaboration skills, with the ability to work effectively in an Agile team environment. Join us at Skaleet, where your expertise in automation testing will drive the quality and success of our cutting-edge software products, contributing to a better, more reliable experience for our users

Candidate Profile:

• Strong understanding of PHP and Laravel Framework.
• Produce high quality code and experience with security implementations Identifying application security risks and Implementing security patches procedures.
• Strong hold on MySQL and experience on other SQL/No SQL databases.
• Hands on experience in Architecture and Design with experience in UML and Work-flow diagrams.
• Good knowledge on coding standards, unit testing.
• Strong hold on Data Structures and Algorithms.
• Expertise in building scalable & reliable systems.
• Good Experience in working with technologies like AWS.
• Strong problem solving and analytical skills.
• Able to architect large software from scratch.
• Team building and resource allocation.
• Should be able to work with the management to identify and address any issues that may impact the project.

Responsibilities:

• Respond promptly and professionally to client inquiries via phone, email, or live chat.
• Handle a high volume of incoming emails and prioritize them based on urgency and importance.
• Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
• Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
• Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
• Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
• Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
• Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.

Requirements:

• Bachelor's degree in Business Administration, Communication, or a related field.
• Excellent communication skills, both verbal and written, with a strong command of the English language.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong leadership qualities, with the ability to motivate and inspire team members.
• Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
• Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
• Flexibility to work shifts, including evenings and weekends, as needed.
• Experience in [specific industry or software], preferred but not required.

We are looking for a talented and motivated Full Stack Developer to join our development team in India who will be responsible for designing, developing, testing and debugging responsive web and mobile applications for the company. Using Ruby on Rails, JavaScript, JQuery, HTML, CSS, Bootstrap and Coffee Script, this candidate will be able to translate user and business needs into functional design.

Responsibilities

• Design, build, and maintain efficient, reusable, and reliable Ruby code
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)
• Integration of user-facing elements developed by front-end developers with server side logic
• Identify bottlenecks and bugs, and devise solutions to these problems
• Help maintain code quality, organization and automatization

• Experience with Ruby on Rails, along with other common libraries such as RSpec and
• Solid understanding of object-oriented programming
• Good understanding of server-side CSS preprocessors (such as Sass, based on project requirements)
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Familiarity with concepts of MVC, Mocking, ORM, and RESTful
• A knack for writing clean, readable Ruby code
• Ability to integrate multiple data sources and databases into one system
• Understanding of fundamental design principles behind a scalable application
• Able to create database schemas that represent and support business processes
• Able to implement automated testing platforms and unit tests
• Proficient understanding of code versioning tools (e.g. Git, Mercurial or SVN)
• Familiarity with development aiding tools (such as Bower, Bundler, Rake, etc)
• Familiarity with continuous integration
• Familarity with Heroku

About the role:

We are looking for an experienced Software Development Engineer II (SDE2) to help deliver high visibility and impact features for the ChakraHQ Platform. ChakraHQ Platform is the world's first Omnichannel Process Automation Platform. Imagine AWS but for operations and business teams; built on cutting edge technology stacks, to solve problems for modern businesses.

Technology specialists at ChakraHQ are at the core of the company's decisions and vision. As an SDE2, you will contribute to the design and development of the core technology stack of the ChakraHQ Platform. Working closely with Engineering, Product Management, Sales and Customer Success you will take ownership to develop features, plugins and custom fixes that will materially impact customer’s and ChakraHQ’s business. You will also be responsible for maintaining a streamlined build and CI/CD system. You will help coordinate the incorporation of upstream features into the ChakraHQ Platform. 

Technologies you will work with: NodeJs, PostgreSQL, Serverless, Elasticsearch, Kibana, AWS, Google Cloud

Responsibilities:

• Design, develop and maintain features, services, products that are part of ChakraHQ
• Own delivery of said features and services
• Own success of the products by tracking its lifecycle with customers
• Build systems that scale horizontally
• Write automated tests to ensure code quality
• Work with customers to build a product roadmap
• Work with sales & marketing to sell your product to end-users
• Work as an integral part of an agile software development team to build features end-to-end
• Support those features in the ChakraHQ production environment by participating in an on-call rotation

Position Requirements:

• Bachelor's degree in Computer Science.
• 3+ years of experience working on teams to develop and deploy web or mobile applications
• Extensive experience in any one backend programming language - Java, NodeJS
• A solid foundation in computer science, with strong competencies in data structures, algorithms, and software design
• Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with huge amounts of data.
• Proficiency with git and Github workflows
• Expertise with test-driven development and automated testing
• Excellent analytical and problem-solving skills
• Excellent communication skills and fluent English
• Open to learn and work on new technologies