Key Responsibilities:
- Partner with the Business Process Owner(s) and Process Excellence Team members to develop a deep end-to-end understanding of processes targeted for automation and outline the impacted processes and business requirements
- Engage with cross-functional teams to develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with RPA solution design and development teams
- Works with RPA & Technical Team members to facilitate the planning and execution of RPA and other Automation projects
- Work with Business Units to perform value analysis (ROI) for the processes
- Coordinate with the business and the RPA team to identify and provide support for solution designs for production issues and enhancements
- Identify scope, benefits, constraints, and risks for RPA automation initiatives, capture and document current state manual processes
- Identify and document best practices for ongoing RPA adoption
- Facilitate sessions with stakeholders to drive out requirements
- Consider change management implications for implementation of new RPA processes
- Deliver key business analysis artifacts, using best practices and tools, for the design, solution and execution of medium and large projects
- Document and diagram the existing environment and data-flows
- Gather non-functional requirements such as security, capacity performance and availability
- Act as a liaison between business and technical resources
- Recommend ‘to-be’ process map designs using Cross-functional flowcharts.
- Define configuration specifications and business analysis requirements
- Conduct Process diagnostics & opportunity identification
- Define requirements, creating user stories (if Agile) or BRD or Disaggregation sheets (for RPA)
- Help design, document and maintain system processes
- Creating Business Case and ROI which can be submitted for review and approvals
Qualifications
Essential Knowledge and Skills:
- Strong customer service focus with the proven ability to develop and maintain effective working relationships with team members, stakeholders and management. Demonstrate strong collaboration across all levels of the organization
- Ability to work independently, with limited supervision, whilst participating fully as a member of the RPA team
- Effective Persuasive Communication including the ability to influence SMEs and business stakeholders toward change, automation and continuous improvement
- Knowledge of RPA technologies and spectrum of best practices with process automation and operational excellence
- Understand the needs of and support a company with global operations
- Ability to translate requirements into processes and controls
- Strong analytical skills, coupled with a logical, disciplined and structured approach to documentation and procedures
- Flexible and dynamic personality
- Excellent spoken and written communication. Assertive and confident raising action points with senior individuals
- Experience of working on major projects
- Experience/knowledge of a range of technical platforms and solutions
- Work with individuals to understand and build detailed process maps and business requirements documents
- Ability to rapidly grasp processes and identify potential RPA solutions
- Integrate leading practices on process discovery & mapping into the day-to-day delivery of business requirements documents
- Willingness to learn and become an expert in RPA and other Intelligent Automation solutions
- 2-5 years of experience supporting business process documentation with business owners and SMEs across multiple geographically disbursed teams
- A team player that is willing to learn and adapt in a high pace delivery environment
- Bachelor’s Degree in Engineering/ IT/ Data Sciences/ Business Administration or related fields
Desirable Knowledge and Skills:
- Experience working with automation software (e.g., Automation Anywhere, Blue Prism, UiPath)
- Experience in analyzing data to draw business-relevant conclusions
- Experience writing simple SQL queries for data analysis
Shubham Vishwakarma
Full Stack Developer - Averlon
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MongoDB
Express
React.js
NodeJS (Node.js)Position Name : Senior Software Architect
📍 Location : UB City, Bengaluru (Hybrid – 3 days in office)
🕒 Experience : 11 to 18 Years
📅 Notice Period : Immediate to 1 month
👥 Open Positions : 2
Role Overview :
- We are looking for a Senior Software Architect to design, build, and scale high-performance SaaS B2B applications.
- The ideal candidate will have deep expertise in MERN stack (MongoDB, Express.js, React.js, Node.js), AWS, and microservices-based architectures.
- This role requires at least 3 Years of experience in an Architect position, with a strong background in building scalable products and handling daily releases.
Key Responsibilities :
- Architect and develop scalable SaaS B2B products using React, Node.js, GraphQL, Elasticsearch, and Micro Frontend Architecture (MFE).
- Design and implement microservices-based distributed systems and RESTful APIs.
- Optimize frontend interfaces using React, Redux, Next.js, HTML, and CSS.
- Develop robust backend APIs using Node.js, Express.js, and MongoDB/PostgreSQL.
- Utilize AWS services (EC2, S3, SQS, SNS, DocumentDB, OpenSearch) and containerization (Docker, Kubernetes).
- Implement scalable database schemas and ensure optimal performance.
- Work with GraphQL for efficient data querying and manipulation.
- Ensure security, reliability, and high availability of the platform.
- Lead and mentor development teams, conduct code reviews, and enforce best practices.
- Collaborate with cross-functional teams to deliver business-driven software solutions.
Required Skills & Experience :
✅ 3+ Years as a Software Architect and currently in an Architect role.
✅ 5+ Years of experience in full-stack development with the MERN Stack.
✅ Strong knowledge of scalable architectures, microservices, and cloud-native SaaS products.
✅ Experience in AWS deployment, cloud infrastructure, and DevOps.
✅ Hands-on experience with Micro Frontends (MFE).
✅ Experience in handling everyday releases and working in Agile environments.
✅ Strong problem-solving skills, logical thinking, and architectural decision-making.
✅ Bachelor’s or Master’s degree in Computer Science or related field.
Preferred :
- Experience in B2B SaaS product development.
- Background in product-based companies.
- No prior experience in Walmart or similar large enterprises.
- Candidates should be based in Bengaluru (Outstation candidates will not be processed).
C#
.NETKey Responsibilities:
● Design, develop, and maintain scalable web applications using .NET Core, .NET
Framework, C#, and related technologies.
● Participate in all phases of the SDLC, including requirements gathering, architecture
design, coding, testing, deployment, and support.
● Build and integrate RESTful APIs, and work with SQL Server, Entity Framework, and
modern front-end technologies such as Angular, React, and JavaScript.
● Conduct thorough code reviews, write unit tests, and ensure adherence to coding
standards and best practices.
● Lead or support .NET Framework to .NET Core migration initiatives, ensuring
minimal disruption and optimal performance.
● Implement and manage CI/CD pipelines using tools like Azure DevOps, Jenkins, or
GitLab CI/CD.
● Containerize applications using Docker and deploy/manage them on orchestration
platforms like Kubernetes or GKE.
● Lead and execute database migration projects, particularly transitioning from SQL
Server to PostgreSQL.
● Manage and optimize Cloud SQL for PostgreSQL, including configuration, tuning, and
ongoing maintenance.
● Leverage Google Cloud Platform (GCP) services such as GKE, Cloud SQL, Cloud
Run, and Dataflow to build and maintain cloud-native solutions.
● Handle schema conversion and data transformation tasks as part of migration and
modernization efforts.
Required Skills & Experience:
● 5+ years of hands-on experience with C#, .NET Core, and .NET Framework.
● Proven experience in application modernization and cloud-native development.
● Strong knowledge of containerization (Docker) and orchestration tools like
Kubernetes/GKE.
● Expertise in implementing and managing CI/CD pipelines.
● Solid understanding of relational databases and experience in SQL Server to
PostgreSQL migrations.
● Familiarity with cloud infrastructure, especially GCP services relevant to application
hosting and data processing.
● Excellent problem-solving, communication,
Location : Pune
Notice Period : Immediate to 15days
JD
- Expertise Area – CMS is must
- Preference – Prior SBIC working experience
Java
Spring Boot● We are looking for a passionate individual contributor to join us as part of core engineering
team and help us in building our products and platform from scratch. The potential candidate
would be part of a strong tech team to help us disrupt the Indian consumer fintech space.
● You will be responsible for the full product lifecycle including requirements analysis, design,
implementation, testing, deployment and post-deployment monitoring.
Basic Qualification
● 1-6 years of strong individual contributor experience as a software engineer
● Strong knowledge of object-oriented programming concepts
● BS/MS or higher degree in computer science, computer engineering, or related work experience
● Knowledge of data structures/algorithms and an understanding of design tradeoffs
● Strong knowledge in Java and experience with Spring Framework
Following are some of the attributes we are looking for:
● Experience of working with large and cutting-edge internet startups and firms
● Excellent communication skills in both written and verbal communication
● A strong desire to break the code and find hidden bugs before customers find them in
production
● Strong sense of ownership, solid work ethic and a responsible team player
What's on offer
● Opportunity to be part of the core engineering team of a promising startup solving one of
the biggest business opportunities in India
● Unique opportunity in building a fintech business from scratch using most of the related
technologies and integration with major players
● Opportunity to experiment with latest technologies and develop full-fledged product using
them
● Stock options
● Competitive salary
Content Writer
(6 months - 1 yrs of experience)
• Proven work experience as content writer, copywriter or similar role.
• Knowledge of digital marketing tactics, including SEO, email marketing and web analytics.
• An impeccable grasp of english language, including idioms, and current trends in slang and expression.
• Ability to work independently with daily or no little supervision.
• Strict adherence to the style guides of each company and their policies for publication.
Key Responsible Area
• Create content marketing campaigns to drive lead and subscribe.
• Use best SEO practices to generate traffic on the website.
• Regularly produce various content types, including emails, social media posts, blogs and guides.
• Actively manage and promote our blog, and pitch articles to relevant third-party platform.
• Edit the content produced by the other members of the team.
• Analyze content marketing metrics and makes changes as needed.
• Collaborate with other departments to create innovative content ideas
Responsibilities
- Take ownership of copywriting function within the content marketing team and manage it to a very high standard
- (Write and edit) crisp and engaging ad copies and video scripts for search, social media, YouTube, and Product marketing activities
- Demonstrate a clear understanding of campaign objectives, offer creative ideas, and devise strategies to achieve them
- Understand target audience personas and their preferences to create engaging journeys that encourage interaction with the website, are forward-thinking, and are in line with current trends.
- Review copy, lead campaign, and copy ideation, continually improve quality of writing, and ensure all-around consistency (style, tone, fonts, and images) in the communication across channels.
- Analyze campaign performance in conjunction with members of other marketing teams to set benchmarks and continually streamline copywriting practices for enhanced quality and business outcomes.
- Convert the creative brief into a coherent, cohesive and compelling communication concept development and its translation to campaign idea/script/copy.
- Collaborate with talented team of creatives to gain deeper understanding on messaging front to storyboard campaign and develop multiple variations for creative testing.
- To Provide deputy support to the Creative Head
- To craft witty and impactful copy for individual deliverables, with a cogent call to action and ensure synergy with campaign goals
- To craft and supervise concise corporate and B2C communications and PR initiatives, including mailers and posts.
- Write effective and grammatically correct copy for target audience from conceptualization to
final execution.
- To guard the Literal Brand Tonality, as a second to the marketing team.
- Stay on top of current industry trends and happenings to use that as an opportunity to create campaigns. Think out of the box but still be relevant.
Requirements
- 6-9 years of professional copywriting experience in creative solutions for digital services with strong portfolio of Creative Concept Solutions and it's translation to script/copy.
- Proven expertise as a Content Writer, Copywriter, or a similar role
- Experience managing multiple projects, with the ability to switch from one to the other seamlessly and adhere to deadlines.
Location: Noida, Uttar Pradesh, India (Remote)
Notice Period- Immediate or 15 Days
- Experience required:
- Experience in Salesforce Implementation and Enhancements life cycle.
- Designing and implementing Custom Business Process via Apex and Lightning Technology.
- Strong knowledge/exposure to all major Salesforce products with hands on experience on core platform.
- Work closely with clients’ operations and product managers on business requirements analysis, design and
- implementation.
- Knowledge / Experience in Enterprise Solution and Architecture Design.
- Knowledge / Experience in Design and build - clean, high performing (i.e., user-oriented, fast, efficient,
- extensible, scalable) Salesforce and Salesforce-integrated applications following best practices and using the
- latest technologies.
- Implementing Lightning Components, Apex Controllers, Visual Force Pages, Visual Force Components, Batch
- Apex, Schedulers and Apex Triggers.
- Having Experience in integrating salesforce with external application using third party tools via SOAP and
- REST API Integration.
- Knowledge/Experience in Release Management with multiple phases.
- Knowledge/ Experience of Production Deployment Best Practices.
- Analyze and review business, functional, and technical requirements as per the role.
- Build web and mobile interfaces on the Force.com platform using Visualforce, Apex, and other available
- tools.
- Keep up to date with the latest plans, developments, and changes in the salesforce platform.
- Document and develop code according to specifications and standards.
- Prepare test data and plan and conduct basic unit or module testing.
Why 22by7?
Any role with us is a career building opportunity. At 22by7, the incumbent is the complete owner of any opportunity she or he creates.
The sales effort is backed-up by right process and people in place like- dedicated Solution Architect Team, Dedicated Post Sales Team (Tech Team), Marketing and other Support function in place.
Dedicated 24*7 support team
We not only resolve but ensure BCP and thus empower our client’s for enhanced productivity gain and realization of their Business Score Card.
Culture that has been voted as a Great Place to Work by the People of 22by7
Highly credible and competent Team Members
True work life integration and balance
Other benefits like Medical Insurance, Covid Care, and support structure over and above
About the role
Role- Enterprise Sales Manager- New Business
Band- L3
Reporting to- Head Sales
Location-Bangalore
Role Type- Individual Contributor
No. of Vacancies-02
Job Profile
- Handling end-to-end sales
- Selling IT Infrastructure or IT Transformation Solution to Enterprise Accounts
- Selling across verticals Enterprise Accounts
- Working on GTM strategies and seeding 22by7 as a Solution Partner in Client Account
- Account Planning, Mapping, meeting the Decision Making Unit of the prospect or existing clients
- Understanding the clients existing infrastructure and the pain points and building on the clients transformation journey/ growth journey
- Pitching the right solution with the help of Pre-Sales team members
- Cross-Selling and Up-Selling- Growing the Account
- Maintaining a healthy strong funnel on solution portfolio of 22by7
- Answering the RFI/RFP/PoC etc with the help of Pre-Sales team
- Managing the OEM, Disti eco system and leveraging it for getting leads/ pre-sales / closures
- Working on BOM and pricing
- Handling presentations, techno commercial negotiations and Closures
- Create Customer Experience Excellence through continuous follow-up and customer interaction
- Working with other cross-functional team like marketing for carrying out different client/vendor related activities
- Take Sales Accreditation on different product lines which helps for strong pitching
Of the Solutions
Specification-
Education- Open- Any Diploma/Any Graduate/Any Post Graduate
Experience- 5 to 10 years, sales exposure in similar or related domain, must be in IT sales and market exposure is a must
Person Profile-
- Good verbal and written communication skills
- Good presentation and negotiation skills
- Good at engaging and managing relationship with CXO level
- Excellent at relationship building and managing it
- Who can sniff opportunities
- Good mental resilience
- Drive to win
- Go getter
- Loves to work in fast paced environment and who loves working with target
- Open to travel
Sales Competency Dictionary
Technical Competencies- These are the competencies which are core and directly related to the job.
- Domain Knowledge & Expertise-
Market
Product/Technology
Customer
Competition
Client
- Communication Skill-
Opening a conversation
Listening and Understanding abilities
Assessment of buyer
Growing the conversation
Art of probing/ questioning
Establishing trust, credibility, relationship over a communication
360-degree communication
Closing the communication loop
Presentation skill
Written communication- e-mail, documentation etc.
- Negotiation Skill-
Uncovering and delivering value, increasing the pie, creating win-win situations
Showing the value/worth
Finish it strong
- Proactive
Planning & Methodical
Motives
Networking for new sales opportunities
Persuade
Follow-up
Opportunity Sniffer
Behavioral Competencies- These are the competencies which manifests into the obvious behavior demonstrated by a successful sales professional.
- Achievement Motivation- The extent to which an individual is driven to succeed or can also be put as how important is for the individual to succeed in the given role.
Drive to Succeed
Competitiveness
Achieving the goal
Sense of Achievement
Fear of Failure
Perseverance or Persuasiveness
Go getter
- Emotional Stability/ Adaptability- The ability to adapt oneself to the environment and keep calm and focused even though an individual goes through tough challenges. The mental toughness to bounce back and hard.
Handling rejections
Mental resilience
Can take strong decision
Objection Handling
- Emotional Intelligence- The ability to ‘Read people’
Able to empathize with people
Understands the emotions
Understands motivations that drives human behavior
- Locuz of control- Every individual attributes the success or failure to intrinsic or extrinsic factors. That is the factors which is under his control or not under his control. Thus they become ‘Accountable for their actions’.
Accountability for their action
In-charge of their plans and action
Owning up their success or failures
Doers or Action oriented
Strong at execution
- Organising Skills- The ability to extract information, interpret and plan.
Resourceful
Information collection
Logical interpretation- quickly and accurately
Planning and Prioritizing
Desired Exposure/Background- Candidates who have worked in similar SI set up, exposure to corporate sales, selling IT solution to end customer. Must have a fair understanding of the business solution offered by 22by7
The Role growth- Can grow to Team Lead
Business Impact- The role makes a valuable contribution in the growth of the business profit, revenue, market and customer engagement.
Machine Learning (ML)Responsibilities:
• Develop computer vision systems for enterprises to be used by hundreds of our
customers
• Enhance existing Computer vision systems to achieve high performance
• Prototype new algorithms rapidly, iterating to achieve high levels of performance
• Package these prototypes as robust models written in production level code to be
integrated into the product
• Work closely with the ML engineers to explore and enhance new product features
leading to new areas of business
Requirements:
Strong understanding of linear algebra, optimisation, probability, statistics
• Experience in the data science methodology from exploratory data analysis, feature
engineering, model selection, deployment of the model at scale and model evaluation
• Background in machine learning with experience in large scale training and
convolutional neural networks
• Deep understanding of evaluation metrics for different computer vision tasks
• Knowledge of common architectures for various computer vision tasks like object
detection, recognition, and semantic segmentation
• Experience with model quantization is a plus
• Experience with Python Web Framework (Django/Flask/FastAPI), Machine Learning
frameworks like Tensorflow/Keras/Pytorch
Android DevelopmentJava
XML
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon