Partner with the Business Process Owner(s) and Process Excellence Team members to develop a deep end-to-end understanding of processes targeted for automation and outline the impacted processes and business requirements
Engage with cross-functional teams to develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with RPA solution design and development teams
Works with RPA & Technical Team members to facilitate the planning and execution of RPA and other Automation projects
Work with Business Units to perform value analysis (ROI) for the processes
Coordinate with the business and the RPA team to identify and provide support for solution designs for production issues and enhancements
Identify scope, benefits, constraints, and risks for RPA automation initiatives, capture and document current state manual processes
Identify and document best practices for ongoing RPA adoption
Facilitate sessions with stakeholders to drive out requirements
Consider change management implications for implementation of new RPA processes
Deliver key business analysis artifacts, using best practices and tools, for the design, solution and execution of medium and large projects
Document and diagram the existing environment and data-flows
Gather non-functional requirements such as security, capacity performance and availability
Act as a liaison between business and technical resources
Recommend ‘to-be’ process map designs using Cross-functional flowcharts.
Define configuration specifications and business analysis requirements
Conduct Process diagnostics & opportunity identification
Define requirements, creating user stories (if Agile) or BRD or Disaggregation sheets (for RPA)
Help design, document and maintain system processes
Creating Business Case and ROI which can be submitted for review and approvals

Qualifications

Essential Knowledge and Skills:

Strong customer service focus with the proven ability to develop and maintain effective working relationships with team members, stakeholders and management. Demonstrate strong collaboration across all levels of the organization
Ability to work independently, with limited supervision, whilst participating fully as a member of the RPA team
Effective Persuasive Communication including the ability to influence SMEs and business stakeholders toward change, automation and continuous improvement
Knowledge of RPA technologies and spectrum of best practices with process automation and operational excellence
Understand the needs of and support a company with global operations
Ability to translate requirements into processes and controls
Strong analytical skills, coupled with a logical, disciplined and structured approach to documentation and procedures
Flexible and dynamic personality
Excellent spoken and written communication. Assertive and confident raising action points with senior individuals
Experience of working on major projects
Experience/knowledge of a range of technical platforms and solutions
Work with individuals to understand and build detailed process maps and business requirements documents
Ability to rapidly grasp processes and identify potential RPA solutions
Integrate leading practices on process discovery & mapping into the day-to-day delivery of business requirements documents
Willingness to learn and become an expert in RPA and other Intelligent Automation solutions
2-5 years of experience supporting business process documentation with business owners and SMEs across multiple geographically disbursed teams
A team player that is willing to learn and adapt in a high pace delivery environment
Bachelor’s Degree in Engineering/ IT/ Data Sciences/ Business Administration or related fields

Desirable Knowledge and Skills:

Experience working with automation software (e.g., Automation Anywhere, Blue Prism, UiPath)
Experience in analyzing data to draw business-relevant conclusions
Experience writing simple SQL queries for data analysis

Key Responsibilities:

Partner with the Business Process Owner(s) and Process Excellence Team members to develop a deep end-to-end understanding of processes targeted for automation and outline the impacted processes and business requirements
Engage with cross-functional teams to develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with RPA solution design and development teams
Works with RPA & Technical Team members to facilitate the planning and execution of RPA and other Automation projects
Work with Business Units to perform value analysis (ROI) for the processes
Coordinate with the business and the RPA team to identify and provide support for solution designs for production issues and enhancements
Identify scope, benefits, constraints, and risks for RPA automation initiatives, capture and document current state manual processes
Identify and document best practices for ongoing RPA adoption
Facilitate sessions with stakeholders to drive out requirements
Consider change management implications for implementation of new RPA processes
Deliver key business analysis artifacts, using best practices and tools, for the design, solution and execution of medium and large projects
Document and diagram the existing environment and data-flows
Gather non-functional requirements such as security, capacity performance and availability
Act as a liaison between business and technical resources
Recommend ‘to-be’ process map designs using Cross-functional flowcharts.
Define configuration specifications and business analysis requirements
Conduct Process diagnostics & opportunity identification
Define requirements, creating user stories (if Agile) or BRD or Disaggregation sheets (for RPA)
Help design, document and maintain system processes
Creating Business Case and ROI which can be submitted for review and approvals

Qualifications

Essential Knowledge and Skills:

Strong customer service focus with the proven ability to develop and maintain effective working relationships with team members, stakeholders and management. Demonstrate strong collaboration across all levels of the organization
Ability to work independently, with limited supervision, whilst participating fully as a member of the RPA team
Effective Persuasive Communication including the ability to influence SMEs and business stakeholders toward change, automation and continuous improvement
Knowledge of RPA technologies and spectrum of best practices with process automation and operational excellence
Understand the needs of and support a company with global operations
Ability to translate requirements into processes and controls
Strong analytical skills, coupled with a logical, disciplined and structured approach to documentation and procedures
Flexible and dynamic personality
Excellent spoken and written communication. Assertive and confident raising action points with senior individuals
Experience of working on major projects
Experience/knowledge of a range of technical platforms and solutions
Work with individuals to understand and build detailed process maps and business requirements documents
Ability to rapidly grasp processes and identify potential RPA solutions
Integrate leading practices on process discovery & mapping into the day-to-day delivery of business requirements documents
Willingness to learn and become an expert in RPA and other Intelligent Automation solutions
2-5 years of experience supporting business process documentation with business owners and SMEs across multiple geographically disbursed teams
A team player that is willing to learn and adapt in a high pace delivery environment
Bachelor’s Degree in Engineering/ IT/ Data Sciences/ Business Administration or related fields

Desirable Knowledge and Skills:

Experience working with automation software (e.g., Automation Anywhere, Blue Prism, UiPath)
Experience in analyzing data to draw business-relevant conclusions
Experience writing simple SQL queries for data analysis

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News/Talk 95.3 Michiana's News Channel is your home for news and weather in Michiana on the radio and online. Tune in and log on for the latest stories that matter to you, including breaking news, storm watches and traffic closures, all throughout the day. Michiana's News Channel is also the home of an informative morning show, an interesting afternoon local talk program and the top three national talk radio shows in America — the Rush Limbaugh Show, the Sean Hannity Show and the Glenn Beck Program. MNC is a proud member of the Federated Media family, which includes 14 radio stations and a newspaper called The Elkhart Truth. The station's offices are nestled in Mishawaka between Grape Road and Main Street with Today's Best and Most Country 100.7 B100, Rock 103.9 The Bear and Truth Radio 1340 AM.

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