Technical Counsellor

Job Title: Customer Relationship Executive

Company: ICICI Lombard

Industry: Insurance

Location: Navi Mumbai

Experience Level: 0–2 Years

Job Type: Full-Time

About ICICI Lombard:

ICICI Lombard is one of India’s leading private sector general insurance companies, committed to providing innovative and customer-first insurance solutions. With a strong foundation and nationwide presence, we focus on delivering high-quality service with integrity and care.

Role Overview:

We are looking for a dynamic and customer-focused Customer Relationship Executive to join our team in Navi Mumbai. In this role, you’ll be responsible for strengthening existing customer relationships, guiding them through insurance processes, addressing queries, and ensuring overall customer satisfaction.

Key Responsibilities:

Establish and maintain strong relationships with customers to ensure satisfaction and loyalty.

Respond to customer inquiries via phone, email, and in-person, providing timely and effective solutions.

Guide customers through insurance products, processes, and renewals.

Record all customer interactions in CRM tools and ensure data accuracy.

Coordinate with internal teams (Claims, Sales, Service) to handle escalated issues.

Educate customers about policy benefits, changes, and coverage options.

Meet customer satisfaction goals and service-level targets.

Required Skills and Qualifications:

-0–2 years of experience in customer service, tele calling, or relationship management (Insurance/BFSI preferred).

-Excellent verbal and written communication skills.

-Ability to build rapport and trust with customers.

-Customer-first mentality with strong problem-solving skills.

-Comfortable with CRM systems and MS Office tools.

Preferred Skills:

-Knowledge of general insurance products.

-Fluency in English, Hindi, and/or regional languages.

-Previous experience working in a call centre, front office, or customer-facing role.

Why Work with ICICI Lombard?

Competitive compensation with performance-based incentives.

Training programs and personal skill development.

Friendly workplace with growth opportunities.

Exposure to a wide range of insurance products and customer scenarios.

Strong organizational brand and career advancement potential.

Work Location: 

12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705

Shift Timing: 7:00 Am- 8 :30 Pm (Rotational)

About the role

Experience in Firmware/Software programming in embedded Linux & RTOS based application development. Candidate must have a very good understanding of ARM processor, hardware and custom board or product development experience.

Roles and Responsibilities:

• Design, code and integrate software for an embedded Linux/RTOS targeted application (applications, drivers, framework)
• Customization, deployment and maintenance of Linux distribution
• Interact with Linux kernel, integrate new device drivers Improvement and maintain existing software components
• Perform unit test, Integration test, verification and validation of the product developed.
• Assist with the hardware design surrounding the processor
• Document the projects according to standards (protocols, architecture, technical specifications, etc.)

Qualifications:

• Bachelor degree in Electronics or computer science engineering.
• Minimum 6 - 12 years of experience in embedded Linux programming.

Specific skills:

• Expert in C programming with RTOS.
• Hands-On experience with Protocol development.
• Nice to have Protocol development experience such as USB or DP, HDMI or equivalent.
• System level design and understanding of overall system
• Strong knowledge of Linux, ARM processor architecture with SOC, FPGA interface is a plus.
• Hand-on experience on Linux kernel and device-driver development and debugging.
• Knowledge/Experience of TCP/IP, Network programming.
• Ability to write effective and reusable code according to best practices.
• Must be a dynamic, autonomous, and team-oriented individual.
• Knowledge of hardware and low-level development is an asset.

• Overall 3+  years of software development experience in building web-based and highly scalable applications. 

• Excellent understanding of core computer science concepts like algorithms, data structure, system design, OOP, etc. 

• Deep knowledge and development expertise in React Native/ReactJS 

• Hands-on coding experience in developing multi platform (iOS & Android) mobile applications with REST APIs.

• Experience working as a Full stack developer is a big plus.

• Experience in building single page applications or Javascript heavy front end applications in ReactJS is a big plus.

• Experience working in cloud environments with CI/CD and infrastructure automation is a big plus.

• Experience working in an agile team with software engineering practices like automated testing, test-driven-development, continuous integration, etc is a big plus. 

• Strong oral and written communication.

Hiring - React.JS Developer Freelance Consultant (WFH-Remote)

Greetings from Deltacubes Technology!!

Skillset Required

• React.JS
• Graphql
• Magento

Thanks

Deena

Talent Acquisition Specialist

Y Media Labs is a creative technology company that helps brands re-imagine their customer  experiences. Our mission is to export the Silicon Valley mindset to the rest of the world.  

We create digital products with purpose that have a lasting impact on users' lives and clients'  businesses. We are a team of dreamers and doers united by a simple idea: If we make a  difference for your customers, we will make a difference for your business too. And it works.  Since 2009, we have led early-stage startups and top-tier brands to "wow" their customers  with best-in-class digital products and experiences. The Wall Street Journal calls us “YML is  one of the most innovative companies in Silicon Valley.”  

Through next-generation technologies and world-class design, we help brands like Apple,  PayPal, L'Oreal, Home Depot, Kaiser Permanente, State Farm, First Republic Bank develop  solutions that drive major business outcomes. Founded in 2009, Y Media Labs is  headquartered in Silicon Valley with four offices worldwide including Atlanta, Indianapolis,  Bangalore & Sao Paulo.  

We came of age with the invention of the app store. We have mobile in our DNA. We create  solutions across the digital ecosystem. Unlike agencies who are born desktop, we are deeply  connected to how consumer perception has shifted thanks to the mobile lifestyle. We have  

built and launched 207 products, delighted over 407 million users, built over 200+ apps, work  with 30 Fortune 500 clients, been responsible for over 400 billion transactions through our  work and generated over $200 billion in transactions for our clients, and been featured on the  app store over 700+ times!  

• Portfolio of our work can be found @ ymedialabs.com/work  
• Live look into our engineering team @ medium.com/ymedialabs-innovation  • Live look into our design team @ dribbble.com/ymedialabs  

Our team in Bangalore is close to 250 strong, and we are growing in a variety of ways. Our  goals include a culture of excellence and we are looking to transform the team to be one of  the best tech teams in Bangalore.  

We are looking to hire Engineering Manager for our team in Bangalore. If you are excited about building products that will be used by millions of consumers worldwide, building products for brands that you can be proud to show to your family and friends - you need to join us!

Responsibilities:

• Lead and coach a group of engineers in delivering scalable, flexible and secure features to our customers
• Leading engineering teams composed of backend, frontend, iOS, Android developers and QA.
• Deep dive into work of your team, review the code submitted by your team, and resolve the root cause of problems
• Coach your team members how to increase the quality of their code based on real examples
• Involve in hiring for your teams
• Drive a continuous improvement process - introduce new tools & automations based on real data analysis
• Represent the team to engineering groups internally, to executive leaders in various functional groups within YML, to current and future customers, and to our partner organizations.
• Build a diverse team while fostering a collaborative and inclusive environment.
• Project and Program management
• Collaborate with Product/Project Managers to plan, implement and deliver tasks and modules on a timely basis with best practices and adherence to SOPs.
• Manage the development pipeline to deliver features on schedule while maintaining high bar for quality.
• Closely Interact with other functions such as PM/Product, Design, UI/UX, Architecture, QA, and deliver planned features
• Deliver Web, Android and iOS applications with integration to backend services deployed on the cloud with high quality and responsiveness.
• Create strong practices around test driven development, automating delivery of apps to the marketplace with strong CI/CD practices.
• Play the role of an unblocker in a tight scrum environment.
• Should be able to help other developers with challenges, problem solving, and help achieve milestones as per plan.
• Prioritize to manage ad-hoc requests in parallel with ongoing projects.
• Hands on with programming with 50%+ of bandwidth going into modules owned.

Requirements:

• A highly talented developer with 10+ years of hands-on experience.
• Primarily in web application development experience using, JAVA, Angular, ReactJS, Python, GO.
• Working with MVVM, MVP, MVC patterns.
• Additional Mobile development experience Android, Kotlin, iOS, Swift, Objective C will be a bonus.
• Must have at least 3+ years of experience in an engineering management role, and a clear record of success prior to that as a senior/staff engineer.
• Must be compelling and clear communicator, able to represent your team to internal and external audiences with differing levels of technical fluency.
• Ability to handle multiple competing priorities/projects in a fast-paced environment.
• Good Analytical, Problem solving and Debugging skills.
• Hands on experience in Designing, Coding and release management.
• Continuously increasing your team's work quality & performance.
• Experience with writing and maintaining unit-tests, functional tests, and CI/CD pipelines.
• Ability to think from a product mindset.
• B. Tech/M. Tech/MCA (IT/Computer Science).

Nice to Have:

• Hands-on cloud development experience

• An outstanding communicator, you will also demonstrate excellent interpersonal and analytical skills.
• Planning, implementing and monitoring our digital marketing campaigns across all digital networks
• Optimize content for the social media platforms
• Ensure that the brand message is consistent
• Work with your team to brainstorm new and innovative growth strategies.
• Oversee and manage all contests, giveaways, and other digital projects.
• With Good Communication Skills
• Candidates from Marketing Agency can apply.
• Immediate with 15 days joinees preferred.
• An ideal candidate would be someone who handles end to end digital marketing

1. 2+ years of experience building REST APIs with Java
2. 1+ years of experience in maintaining REST APIs documentation.
3. 2+ years of experience programming and delivering in a production environment
4. Expertise working with data structures and algorithms
5. Proficiency in object-oriented programming and experience applying modern design patterns.

We are looking for a full stack developer to produce scalable software solutions.

As a full stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.

If you’re also familiar with Agile methodologies, we’d like to meet you.

Responsibilities:

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Requirements:

• Degree in Computer Science or related field
• Strong organizational and project management skills.
• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React and Amber.
• Proficiency with server side languages such as Python, Ruby, Java, PHP and .Net.
• Familiarity with database technology such as MySQL, Oracle and MongoDB.
• Excellent verbal communication skills.
• Good problem solving skills.
• Attention to detail.

Reporting directly to the Founder

The job requires a great deal of responsibility early on, but we're working on something exciting and there's lots of opportunity of growth and learning.

The job is full-time, remotely based, and with flexible hours.