
Strong D2C Retention Marketing / CRM Marketing Profiles.
Mandatory (Experience 1): Must have 2+ years of hands-on experience in D2C Retention Marketing, managing customer engagement and repeat purchase strategies for D2C or E-commerce brands
Mandatory (Experience 2): Proven experience in designing and executing end-to-end lifecycle journeys across channels like WhatsApp, Email, and SMS, including flows such as welcome series, abandoned cart, post-purchase, and re-engagement campaigns
Mandatory (Experience 3): Strong hands-on expertise in WhatsApp Marketing & Automation (core focus), including building chatbot flows, broadcast campaigns, segmentation strategies, and optimizing messaging for higher conversion rates
Mandatory (Experience 4): Deep understanding of key retention metrics such as Repeat Purchase Rate, Customer Lifetime Value (LTV), retention revenue, and engagement metrics, with the ability to improve these through structured lifecycle programs
Mandatory (Experience 5): Strong experience in CRM data handling, including user segmentation based on behavior, lifecycle stages, and purchase patterns, along with cohort analysis to identify drop-offs and growth opportunities
Mandatory (Experience 6): Hands-on experience with lifecycle marketing and automation tools such as Klaviyo (Email & SMS), CleverTap / WebEngage, WhatsApp automation tools, and CRM platforms
Mandatory (Experience 7): Proven ability to build, manage, and optimize automated workflows and retention systems that are scalable, conversion-focused, and data-driven
Mandatory (Domain): Must have prior experience working with D2C / E-commerce / Consumer brands (in-house preferred over agency-only experience

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Key Responsibilities
* Student Counseling: Provide one-on-one and group counseling sessions to students regarding their academic progress, course selection, and personal development
• Career Guidance: Guide students on career paths, college options, entrance exam preparation, and skill development based on their interests and abilities
* Student Engagement: Maintain regular communication with enrolled students through calls, emails, and video sessions to ensure their satisfaction and continued learning • Academic Support: Identify struggling students and provide academic interventions, personalized learning plans, and resources to improve performance
* Performance Tracking: Monitor and analyze student learning outcomes, prepare progress reports, and suggest improvements
* Retention & Enrollment: Work on student retention strategies and support the enrollment process by addressing queries and concerns of prospective students
• Collaboration: Work closely with academic teams, instructors, and administrators to ensure holistic student development
* Feedback Collection: Gather student feedback and suggestions to help improve the platform, courses, and overall learning experience
• Documentation: Maintain accurate records of student interactions, counseling sessions, and progress in the CRM system
Required Qualification
* Bachelor’s degree in any discipline
* Minimum 1-2 years of experience in student counseling, academic advising, or related roles
* Excellent communication skills in English (spoken and written); regional languages are a plus (Kannada/Telugu/Hindi)
* Strong interpersonal skills with the ability to connect with diverse student populations
* Proficiency with CRM systems and basic computer skills (MS Office, Google Suite)
* Ability to work 6 days a week, including flexibility to accommodate student meeting schedules
We are looking for enthusiastic and technically candidate to join our Technical Support team. The role involves providing L1 technical support, troubleshooting customer issues, and assisting in product implementation and maintenance under guidance.
L1 EXPERIENCE COMPULSORY
- Provide L1 technical support via ticketing system, email, and remote sessions.
- Troubleshoot basic technical issues related to installation, configuration, and usage.
- Assist senior engineers in debugging, testing, and customer support activities.
- Follow defined support processes, documentation, and SOPs.
- Maintain proper case notes, troubleshooting steps, and resolutions.
- Ensure timely responses and adherence to SLA.
- Learn and develop technical expertise on enterprise IT and security products.
Required Skills and Qualifications
- Bachelor’s degree in IT, Computer Science, Engineering, or related field.
- Basic understanding of Windows, Linux, networking, and troubleshooting concepts.
- Good communication and problem-solving skills.
- Willingness to learn enterprise security and IT products.
- Ability to work in shifts and handle customer interactions professionally.
Essentials
- Communicate clearly and confidently so customers immediately understand what is happening.
- Show empathy, stay professional, and treat every issue with respect.
- Take full ownership of tickets instead of passing responsibility.
- Manage time effectively by prioritizing issues based on impact and urgency.
- Pay close attention to details to avoid repeat questions or mistakes.
We are a Venture Building platform that works with exceptional founders who are solving large problems through digital products.
At Favcy, we enable idea stage non-tech founders to build Digital First Businesses by combining tech expertise and business intelligence to give life to ventures that are solving problems, which have been overlooked by others. We enable founders to ‘bootstrap’ their digital product and co-build with them to save time, reduce wastage and provide the fastest go-to-market. We are an ecosystem that is Founder First and understands the perils of converting an idea into a venture.
We provide founders access to business intelligence, tech platforms, capital ecosystem and insights on venture building.
Why is this role important for us
As an organization, we pride ourselves on being founders first and pay a lot of attention and thought to the way we engage with people at any stage of their journey with us.
As a rapidly growing organization, we are looking for people who can be the first point of contact for all the people who reach out to us and imbibe our values of thoughtfulness and attention in each conversation. You will be in control of the first impression of our organization and the start of a positive and warm relationship that will boost the customer's comfort and confidence in our service and product offerings.
This role will also be a chance to grow in the organization and take up leadership opportunities.
Location: Remote
Experience Required: 0 - 2 years
Salary Range: ₹3 - 4.2 lakhs per annum (₹25,000 - ₹35,000 per month)
Responsibilities:
1. Be the first point of contact for all our prospective customers i.e. inbound leads.
2. Should thoroughly understand the product offerings of our organization and be able to communicate to customers.
3. Should thoroughly understand the Ideal Customer Profiles for our organization.
4. Should be able to build a conversation with the customer, answer their questions and ask them the right questions to gauge their fitment with us.
5. Build a database of customers interacting every day and capture important information.
6. Be able to redirect the customers to the correct Favcy team.
7. Building cross-discipline relationships in the organization, partnering closely with the growth and marketing team, and providing feedback and insights.
8. Reviewing the work of peers.
9. Leading a team of BD/Sales executives in the future.
Requirements:
1. Excellent communication skills, both verbal and written. Ability to communicate effectively both in English and Hindi.
2. Ability to quickly understand product offerings and Ideal Customer Profiles of our organization.
3. 0 - 2 years of prior experience in communication/business development/customer service/sales/call centers.
4. Excellent organizational and MS Office skills, specifically excel. Ability to adapt to new databases (like CRM).
5. You should be good with people. Professional, patient, friendly and polite.
6. Have a fair idea about the startup ecosystem in India.
7. Comfortable with remote working tools.
8. Qualification: Bachelor’s degree.
9. Have your laptop.
What’s in it for you?
1. Experience of working in a startup ecosystem.
2. Understanding of digital products and identification of the right customer.
3. Chance to create and grow your team.
4. Flexible start-up experience.
5. Chance to work remotely.
6. Build organizational and people skills.
To Apply: Fill out the form by visiting the link below
https://form.typeform.com/to/jlBbzJuf
- 6-8 years direct experience as a SQL Developer.
- 3+ years’ experience in ETL tools like SSIS, SSRS- Reports
- Proven Microsoft T-SQL skills.
- 3+ years of Data Analysis in a financial institution is preferred.
- Demonstrated knowledge of large, relational databases and data structures.
- Strong experience in database security
- Strong understanding of ETL concepts.
- Proficient in standard business and database software including: MS Office, MS Access, and SSMS.
- Experience with Agile using JIRA software, Confluence or combination of both.
REQUIREMENTS:
- Strong desire to learn
- Knowledge of different marketing techniques
- Creative approach towards problem-solving
- Excellent verbal and written communication skills
- Passion for the marketing industry and its best practices
- Staying updated with recent trends happening in the startup industry
JOB ROLE AND RESPONSIBILITIES
- Come with innovative marketing ideas
- Assist in marketing and advertising promotional activities
- Analyze user journeys to provide actionable insights and recommendations followed by quick experimentation.
- Work closely with a range of cross-functional teams and develop a market strategy.
- Should be flexible with business needs - copywriting, content strategies, and so on.
Senior Software Engineer - Backend: Innovation Accelerator
Cloudera is looking for a passionate Backend Software Engineer to play a key role in advancing Cloudera’s database offerings across multiple cloud providers. Since its origin, Cloudera has enabled several enterprise organizations to effectively manage and use their data using the on-premise infrastructure. We are now building software solutions that enable our customers to leverage cloud infrastructure to facilitate their growing data needs, and thereby accelerating Cloudera’s next stage of growth.
At Cloudera, our culture, our ethos, is centered on our values. We're here not only because we're experts at what we do, but also because we hold these values in common.
We are always moving forward. We believe in open. We are empathetic. We believe in We.
The Team
The team is a new and growing Innovation Accelerator that is exploring new ideas to expand the business. As part of the team, you will work on innovative projects that are fast paced and iterate quickly. You will learn about the modern data stack ecosystem. You will also be involved in every stage of the project - from ideation to delivering products and features to customers. Cloudera customers include the largest banks, telecom providers, and companies in pharma, financial services, retail, manufacturing, oil and gas and government.
You will:
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Build robust and scalable data infrastructure software
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Design and create services and system architecture for your projects
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Contribute to and provide feedback to other team members
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Improve code quality through writing unit tests, automation, and code reviews
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Brainstorm and contribute ideas to our technology, algorithms and products
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Work with product, design, customer-success teams to understand end-user requirements, formulate use cases, and translate those into effective technical solutions
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Dive into challenging technical problems and successfully deliver results
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And since we believe in high quality software engineering environments, you likely have:
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Worked with a team of designers/engineers who reviewed each other's code/designs and held each other to an extremely high bar for quality of code/designs
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Be comfortable providing estimates and sticking to estimates!
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Written unit tests and testable code
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Depended on continuous integration, and participated in build and release processes
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Own the quality of the code you wrote even (especially!) when it is running in production
You have:
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Bachelor's/Master’s degree in Computer Science or related field/experience
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5+ years of experience building software
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Experience building distributed systems/databases
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Experience with one or more of the following:
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Nodejs, Python, java
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Cloud services like Amazon Web Services, Google Compute Platform, Microsoft Azure
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Kubernetes
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• Technical depth in customer facing systems from an application, development, operations, scalability, availability, performance, people, process, and tooling perspective.
• Work with a global team to gather requirements and implement solutions
• Work with different application teams to design integration solutions.
• Mentor junior members in the team to deliver high quality systems and adopt newer integration services from ReactJS development.
Education/Experience/technical Skills:
• Bachelor’s degree in computer science, systems analysis or a related study, or equivalent experience
• 3 + years of experience spanning at least two IT disciplines, including technical lead, network management, application development, middleware, database management or operations
• Exposure to multiple, diverse technologies and processing environments
• Knowledge of business process re-engineering principles and processes
• Javascript, ReactJS and bootstrap CSS experience
• GraphQL/HASURA experience is a plus
• Experience using tools such as Bitbucket/GIT
• Able to troubleshoot and resolve application defects
• Experience working in a Healthcare Domain environment preferred
Critical Responsibilities:
• Design and develop solutions based on a strategic business and technical requirements.
• Selecting the appropriate services based on best practices of java development and implementations. Estimate costs and identify cost feasible options










