Manual Test Engineer

Job Title: QA Tester – FinTech (Manual + Automation Testing)

Location: Bangalore, India

Job Type: Full-Time

Experience Required: 3 Years

Industry: FinTech / Financial Services

Function: Quality Assurance / Software Testing

Budget – Upto 6 LPA

About the Role:

We are looking for a skilled QA Tester with 3 years of experience in both manual and automation testing, ideally in the FinTech domain. The candidate will work closely with development and product teams to ensure that our financial applications meet the highest standards of quality, performance, and security.

Key Responsibilities:

• Analyze business and functional requirements for financial products and translate them into test scenarios.
• Design, write, and execute manual test cases for new features, enhancements, and bug fixes.
• Develop and maintain automated test scripts using tools such as Selenium, TestNG, or similar frameworks.
• Conduct API testing using Postman, Rest Assured, or similar tools.
• Perform functional, regression, integration, and system testing across web and mobile platforms.
• Work in an Agile/Scrum environment and actively participate in sprint planning, stand-ups, and retrospectives.
• Log and track defects using JIRA or a similar defect management tool.
• Collaborate with developers, BAs, and DevOps teams to improve quality across the SDLC.
• Ensure test coverage for critical fintech workflows like transactions, KYC, lending, payments, and compliance.
• Assist in setting up CI/CD pipelines for automated test execution using tools like Jenkins, GitLab CI, etc.

Required Skills and Experience:

• 3+ years of hands-on experience in manual and automation testing.
• Solid understanding of QA methodologies, STLC, and SDLC.
• Experience in testing FinTech applications such as digital wallets, online banking, investment platforms, etc.
• Strong experience with Selenium WebDriver, TestNG, Postman, and JIRA.
• Knowledge of API testing, including RESTful services.
• Familiarity with SQL to validate data in databases.
• Understanding of CI/CD processes and basic scripting for automation integration.
• Good problem-solving skills and attention to detail.
• Excellent communication and documentation skills.

Preferred Qualifications:

• Exposure to financial compliance and regulatory testing (e.g., PCI DSS, AML/KYC).
• Experience with mobile app testing (iOS/Android).
• Working knowledge of test management tools like TestRail, Zephyr, or Xray.

 Responsibilities:

• Design, develop, and execute detailed test cases, test scripts, and test scenarios based on functional and technical specifications.
• Perform functional, regression, integration, and system testing of web, mobile, or desktop applications.
• Identify, document, and track defects using a bug tracking tool (e.g., JIRA, Bugzilla, etc.) and verify fixes.
• Collaborate closely with developers, product managers, and other stakeholders to ensure software quality.
• Assist in creating and maintaining test documentation, such as test plans, test data, and test summary reports.
• Work with the automation team or independently to write, execute, and maintain basic automation test scripts.
• Support User Acceptance Testing (UAT) and help reproduce customer issues as needed.

🔷 Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 2–4 years of experience in manual testing, particularly functional testing of software applications.
• Good understanding of SDLC, STLC, and defect lifecycle.
• Hands-on experience with test management and bug tracking tools (like JIRA, TestRail, HP ALM).
• Knowledge of automation concepts and exposure to automation tools (e.g., Selenium, TestNG, Cypress, etc.).
• Ability to write and execute SQL queries for data validation.
• Basic scripting/coding knowledge (preferred) to support automation efforts.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.

🔷 Good to Have:

• Experience in API testing using tools like Postman or SoapUI.
• Exposure to Agile/Scrum methodologies.
• Familiarity with CI/CD tools (like Jenkins) and version control (like Git).

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

About the Role

We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality. QA engineer responsibilities include designing and implementing tests, debugging, and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

Responsibilities

Excellent command of Manual Testing and Automation Testing (Any tool).

Good knowledge of UI automation using Selenium or equivalent

Good knowledge in writing advanced SQL queries and data validation techniques Solid knowledge of SDLC and STLC concepts, Functional Testing

Fundamentals Good Experience of working in an Agile environment

and Expected skillset (Good to have)

Experience working with defect management tools like JIRA Well versed with all types of testing artifacts.

• Manual Testing and Automation Testing (Any tool).
• Good knowledge of UI automation using Selenium
• Writing advanced SQL queries and data validation technique
• Functional Testing
• Experience in Regression testing & Defect life cycle management
• Good Experience of working in an AgiLe
• Experience working with defect management tools like JIRA Well versed with all types of testing artifacts.
• Experience in Api testing
• Experience in Mobile App testing
• Good understanding of SDLC
• Good Communication