Assettrust Services, is one of the most reputed and trusted names in the field of real estate, mainly focus on the fundamentals of trust, transparency, and expertise. We provide the best quality service to our clients across an India. We as Assettrust services successfully ensure a brand name by offering world-class services at our clients who have trusted us throughout the process of finding their dream homes, and fix down the deed. Our team expert gives an extraordinary service for customer by the concept that purchasing or selling of a house is something other than a transaction, hence we influence progressive, innovation, and smart solution by analyzing the client needs and make them happy from pursuit till possession.
Educational & Skill-Set Qualifiers:
Education - Graduation/HSC qualified.
Excellent verbal and written communication skills.
Good Interpersonal skills, numerical and analytical ability.
Decision making skills.
Languages - English & Hindi/ Kannada/Tamil/Marathi preferred,
Shift Timing : 10 AM - 7 PM
Comfortable with working 6 days a week and the week off will be on weekdays.
Job Title: Relationship Manager / Senior Relationship Manager
Specific Responsibilities:
* Managing customers and fulfillment of clients requirements as per the JD.
* Candidate should be Accountable for his day - day goals and capable of handling his task
smartly.
* Should be a great leader and should set the pace on the work field to motivate others.
* Do daily basis updating and keep track of all active leads and ensuring towards closure as per the manager’s guidance.
* Communicating with target audiences and managing customer relationships.
* Be a great Leader & Team player when your presence is required.
Skill Required :
* Excellent communication & Negotiation skills.
* Critical thinking & Decision-making skills on required field of work.
* Passion For Organizational and Self growth.
-------------------------------------Looking for Immediate Joiners-----------------------------------------------
Shubham Vishwakarma
Full Stack Developer - Averlon
About Assettrust Services Pvt Ltd
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As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.
YOU WILL-
Incident & Ticket Management:
- Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
- Ensure customer issues are responded to and resolved within defined SLAs
- Drive prioritization, root cause resolution, and engineering coordination across product teams
- Personally manage and de-escalate high-severity issues with customers and internal teams
Process & Metrics Ownership:
- Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
- Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
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RCA & Knowledge Management:
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Customer Interaction:
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Collaboration & Leadership:
- Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
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- Drive a culture of accountability, learning, and proactiveness in technical support
IDEAL CANDIDATE:
- 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
- Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
- Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
- Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
- Excellent communication skills—able to speak fluently with both customers and engineers
- Data-driven mindset for reporting, insights, and stakeholder updates
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PERKS, BENEFITS AND WORK CULTURE:
- Comprehensive health insurance coverage.
- Excellent rewards and recognition policy.
- Transparent compensation policy with no unnecessary deduction in CTC.
- Annual company off-site and a variety of events, celebrations throughout the year.
- Travelling opportunities between our offices across the country.
- Annual company walkathon & related sporting events.
- Quarterly Coffee with CEO.
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Retailer business lines
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the Product team
4. Formulate & execute ROI driven Marketing strategies for all aspects
5. Work closely with the Business, Product and Customer Delight Leaders
7. Define processes for the marketing team to ease and optimize intra and inter team
as well as external communications
Build the Marketing Vision
1. Be the voice of the users internally and the voice of brand externally
2. Stay on top of changing trends and strategic priorities through in-depth data
analysis to predict user behavior
3. Gain a deeper understanding of the market and the customer
4. Follow OKR framework religiously and manage implementation at all levels
Nurture the Culture
1. Sustain innovation and experimentation as part of the Growth process
2. Respect and value user-facing teams and their experience and try to learn as much
as possible from them
3. Impart data-driven decision making habits coupled with intuitive experimentation on
the basis of user understanding
4. Know when to pull the plug and switch to a new initiative as per the need
5. Be quick at decision making and stay highly purpose-driven
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● Work with the Founding team to create one of the MOST Valued B2B companies in
times to come
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● Non-hierarchical, a flat and transparent culture where we also have lots of fun
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6. Define/design testing framework from start to finish, integrated as a part of the development process.
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selenium.
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Participate in a dynamic development environment to engineer evolving customer solutions on Azure. Support SAP Application teams for their requirements related to Application and release management. Develop automation capabilities in the cloud platform to enable provisioning and upgrades of cloud services.
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Develop testable code to automate Cloud platform capabilities and Cloud platform observability tools. Engineering support to implementation/ POC of new tools and techniques.
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Qualifications
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Bachelor’s degree in a related field or equivalent experience
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Supporting complex application development activities in DevOps environment.
Building and supporting fully automated cloud platform solutions as Infrastructure as Code. Working with cloud services platform primarily on Azure and automating the Cloud infrastructure life cycle with tools such as Terraform, GitHub Actions.
With scripting and programming languages such as Python, Go, PowerShell.
Good knowledge of applying Azure Cloud adoption framework and Implementing Microsoft well architected framework.
Experience with Observability Tools, Cloud Infrastructure security services on Azure, Azure networking topologies and Azure Virtual WAN.
Experience automating Windows and Linux operating system deployments and management in automatically scaling deployments.
Good to have:
1) Managing cloud infra using IAC methods- terraform and go/golang
2) Knowledge about complex enterprise networking- LAN, WAN, VNET, VLAN
3) Good understanding of application architecture- databases, tiered architecture
Understand the business requirements and prepare the requirements documents
Conduct knowledge transfer sessions with the development team
Will be responsible for creating user stories and test cases
Perform Software testing, GUI, Functional Testing, and Usability testing
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Requirements
Excellent Communication
3+ Years of experience
Should be able to conceptualize ideas and propose solutions to customers
Should have experience creating wireframes
Good in documentation
Good understanding of SDLC
worked on multiple systems
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Skills: Node.js, React.js, MongoDB, Express JS, HTML, CSS.
Requirements:
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- Strong understanding of JavaScript, its quirks and workarounds.
- Knowledge of ES6, ES7 and Object-oriented and functional programming.
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ASP.NET Developer Requirements:
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Android Development
Kotlin
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Visual StudioPosition Name: Android Developer
Experience: 3-5 Years
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Duties & Responsibilities:
- Design and build advanced applications for the Android platform.
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- Work with outside data sources and APIs.
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- Experience working with remote data via REST and JSON
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- Experience on web service integration (SOAP, REST, JSON, XML)
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A Technical Delivery Manager/Project Manager is required to join the team that will be delivering a large-scale business initiative.
The role is accountable for the technical delivery of a large-scale technical transformation project focusing on upgrading the network fabric of our key data centres. Delivery teams are located in various locations around the globe.
Specific Responsibilities / Accountabilities:
- Technology delivery – lead the delivery across all technology teams in the workstream throughout the end to end delivery chain
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- Dependency management - Ensures all impacts of dependencies are addressed in the overall project plan. Effectively work across the organization to ensure all dependent teams are aligned with the project plans and schedules
- Risk and Issue Management – Ability to proactively manage risk and issues for the workstream in a timely manner and have the confidence to make decisions to mitigate or resolve when required. Work closely with workstream lead to ensure RAIDS are fully documented, mitigated and escalated as required.
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- Proven experience in delivering large-scale technical programmes in a hands-on capacity
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- Excellent communication skills both written and verbal
Key Stakeholders
- Workstream Lead
- PMO
- Scrum Masters/Scrum of Scrums
- Other Delivery Managers for dependencies
- Development leads
- QA Lead
- Product Owners
- Business Sponsors
- Lead BA
- Lead Solutions architects
- Service (Release to BAU)
Experience: 2 - 13 years
Skills: Testing, APPIUM, Selenium Automation, Mobileapp (Ios & Android) automation - using Apium
Industry: IT/Computers - Software
Functional Area: IT We looking for Automation Test Architect for 9 to 13 year of experiance and we want Testing, APIUM, Selenium Automation, Mobileapp (Ios & Android) automation - using Apium.
Planning, deploying and managing the testing effort for projects/releases.
Allocate resource to projects.
Review weekly Testers' status reports and take necessary actions
Escalate Testers' issues to the Sr. Management.
Estimate for testing projects. 6. Enforce the adherence to the company's Quality processes and procedures. Provide technical support to the Testing team.
Continuous monitoring and mentoring of Testing team members.
Review of test plans and test cases.
Immediate notification/escalation of problems to the Senior Management.
Defining the scope of testing within the context of each release/delivery.
Deploying and managing the appropriate testing framework to meet the testing mandate
Responsibilities
Analyzing the requirements from clients
Arranging Test Environment to execute the test cases
Conducting Review Meetings
Analyzing and executing Test Cases
Defect Tracking
Communicating with Test Manager
Creating test cases from the user stories or from test scenarios.
Requirements
Should have at least 5 - 15 years of overall development experience.
Experience with test management tools (JIRA , TFS , HP ALM , Quality Center , Bugzilla)
Experience in hands - on testing of physical devices is a plus
Experience designing , maintaining , and executing manual test cases to fully cover product functionality
Must have good analytical skills and proven experience in analyzing and testing complex business rules and rule engines
Must be able to (have experience) work independently on assigned tasks,
Job Type: Full-time
Salary: ₹300,000.00 to ₹1,400,000.00 /year
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon