Software Architect/CTO

Senior Project Owner / Project Manager Technology

Department - Technology / Software Development

Work Mode - Work From Home (WFH), Full Time

Experience - Minimum 10 Years (Development Background)

Location - Tier-1 Cities Only (Mumbai, Delhi, Bengaluru, Hyderabad, Chennai, Pune, Kolkata)

Time Zone - Candidate should be comfortable working in US time zone overlap and attending client calls accordingly.

ABOUT ARDEM

ARDEM Incorporated is a leading Business Process Outsourcing (BPO) and Automation company serving USbased clients across diverse industries. Our Technology Team builds and maintains in-house applications that power data processing pipelines, automation workflows, internal platforms, and domain-specific training modules all engineered to deliver operational excellence at scale. To our clients, we provide cloud-based platforms to assist in their day-to-day business analytics. Our cloud services focus on finance, logistics and utility management.

ROLE SUMMARY

We are looking for a seasoned Senior Project Owner / Project Manager with a strong development foundation to lead our technology initiatives. This role bridges client management and technical execution you will own endto-end delivery of multiple concurrent projects while supporting a high-performing remote team.

KEY RESPONSIBILITIES

Project & Delivery Management

• Own and manage multiple concurrent technology projects from initiation to production release
• Define project scope, timelines, milestones, and resource allocation plans
• Distribute tasks effectively across a team of developers, QA, and support engineers
• Track assigned work daily, follow up on progress, and proactively remove blockers
• Ensure all projects meet deadlines and quality benchmarks without compromise
• Participate actively in production activities and take full accountability for live deployments

US Client Management

• Serve as the Technology single point of contact for all assigned US clients
• Attend and lead client calls that are focused on an ARDEM Technical Solution. This may include discussions related to future clients or existing clients (US time zone overlap required)
• Resolve client queries, manage escalations, and ensure high client satisfaction
• Showcase company-developed applications and software demos confidently to clients
• Translate complex client requirements into clear technical deliverables for the team

Team Leadership

• Lead, mentor, and performance-manage a distributed remote team of technical members
• Foster accountability, ownership, and a high-delivery culture within the team
• Conduct sprint planning, stand-ups, retrospectives, and performance reviews
• Identify skill gaps and work with HR/training teams to bridge them

Process & Operations

• Deeply understand ARDEM's internal processes and align project execution accordingly
• Ensure development standards and best practices are followed across all projects
• Manage crisis situations with composure, identify root causes and drive swift resolution
• Coordinate with cross-functional teams including HR, Operations, Training, and QA
• Maintain project documentation, status reports, and risk registers

REQUIRED EXPERIENCE

• 10+ years of total experience in software development and project management
• 5–7 years of hands-on coding experience in one or more technologies listed below
• 2–3 years in a team management or tech lead role overseeing 5+ members
• Proven experience managing multiple simultaneous projects in a remote/WFH environment
• Prior experience working with US-based clients strong understanding of US work culture and expectations

TECHNICAL SKILLS

• Python: scripting, automation, data processing, backend services
• JavaScript / Node.js: server-side development, REST APIs, async workflows
• NET Core: enterprise application development and service integration
• SQL Databases: query optimization, schema design, stored procedures
• Familiarity with CI/CD pipelines, Git workflows, and deployment processes
• Ability to review code, understand architectural decisions, and guide the team technically

SKILLS & COMPETENCIES

• Exceptional verbal and written communication skills in English client-facing confidence is a must
• Strong crisis management and conflict resolution ability under tight deadlines
• Highly organized with a structured approach to planning, prioritization, and execution
• Self-driven and accountable capable of operating independently in a remote environment
• Strong presentation skills able to demo software to non-technical stakeholders
• Empathetic leadership style with the ability to motivate and align diverse team members

QUALIFICATIONS

• Bachelor's or master's degree in computer science
• PMP Certification: Preferred (candidates without PMP must demonstrate equivalent project management rigor)
• Agile / Scrum certifications (CSM, PMI-ACP) are an added advantage

LOCATION PREFERENCE

• Candidates must be based in a Tier-1 city: Mumbai, Delhi NCR, Bengaluru, Hyderabad, Chennai, Pune, or Kolkata
• This is a full-time Work From Home role: reliable internet, a dedicated workspace, and availability during US business hours are mandatory

Location: Flexible - Remote or Based in India

Type: Equity-Based Partnership with Investment

Vesting Schedule: 4 years with a 1-year cliff

IMPORTANT: This is an equity-only position with investment until the business starts generating revenue.

About Dwichakra:

Dwichakra is the ultimate lifestyle app for motorcycle enthusiasts, providing everything riders need to fuel their passion for the open road. Our platform offers new routes, epic ride planning, and a vibrant community connection, along with an e-commerce shop, achievement tracking, expense management, and roadside assistance. Committed to AI-powered personalized route catalogs and instant support, Dwichakra ensures a thrilling journey for every motorcyclist.

Founded in 2016, Dwichakra is transforming the Indian two-wheeler industry by delivering an integrated ecosystem that caters to every aspect of a rider's journey. We are rapidly positioning ourselves as a pioneer in comprehensive services for motorcycle enthusiasts across India.

Time Commitment:

• Hours: 15-25 hours per week
• Flexibility: Can be managed alongside a full-time job
• Working Hours: Flexible

Compensation:

• Equity Partnership: Join a growing startup as a key partner
• Leadership Opportunity: Shape technology as a Director
• Future Revenue Sharing: As the business scales
• Potential Full-Time Role: As the company grows

Role Overview:

We are seeking a driven and visionary Director Of Technology to join Dwichakra as an integral contributor and investor. This role is perfect for anyone with entrepreneurial aspirations and a robust technical background who is ready to invest in our shared mission.

As a technologist and partner, you will provide technical leadership and expertise in developing and launching innovative technology solutions. Your contributions will be crucial in enhancing our product offerings and scaling the company.

Key Responsibilities:

• Technology Strategy: Collaborate with founders to define and execute a technology roadmap that aligns with the company’s vision and growth strategy.
• Financial Investment: Commit to a financial contribution to support technology development, product launch, and scaling efforts.
• Technical Leadership: Lead the design and implementation of the platform, ensuring scalability, security, and performance.
• Product Development: Direct the development of new features and enhancements, leveraging AI and other technologies for a superior user experience.
• Team Building: Recruit, mentor, and manage a talented technology team to foster innovation and excellence.
• Decision-Making: Participate in strategic and operational decisions to drive the company forward.

Shared Responsibilities:

• Operations Oversight: Collaborate with Founders for smooth daily operations in technology.
• Business Development: Partner with technology vendors, service providers, and stakeholders.
• Industry Representation: Represent Dwichakra at key industry events and technology forums.
• Visionary Leadership: Inspire the technology team to drive innovation and stay ahead of market trends.

Qualifications and Skills:

Essential:

• Proven experience in a senior technology leadership role (CTO or equivalent).
• Strong understanding of software development, AI applications, and mobile app technologies.
• An entrepreneurial mindset with a strategic approach to technology and business goals.
• Willingness and ability to make a financial investment in the company.
• Excellent leadership, collaboration, and problem-solving skills.
• Strong communication and interpersonal abilities.

Preferred:

• Experience in startups, product development, or technology commercialization.
• Familiarity with the motorcycle or automobile industry and market trends.
• A network of potential clients, investors, or technology partners.

Equity and Investment:

• Equity Offering: Based on contributions (financial, expertise, and operational involvement), equity shares will be negotiated with a vesting schedule.
• Investment Requirement: A minimum financial contribution of INR 15-25 lakhs to support technology development and product launch.

If you are an innovative and entrepreneurial-minded technology leader passionate about the startup community, we invite you to join us in shaping the future of Dwichakra. Apply today and help us create the ultimate experience for motorcycle riders and indian two-wheeler ecosystem!

CTO / Head of Engineering

About our Client

Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech

It aims to become one app to manage all your brands loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.

The company currently powers closed-loop loyalty programs for all different brands under its parent retail group. Currently, it has 20Mn+ registered customers and 3Mn MAU across 8 brands. Its vision is to be at the center of D2C Brands and the consumer consumption ecosystem

Role description:
We are looking for a competent CTO (Chief Technology Officer) who will be our first technology go-to expert and play an integral role in setting the company’s strategic direction, development and future growth. In this position, you will oversee our overall technology development and technology utilization plan to manage all information technology resources of our company.

Key Responsibilities

•  CTO will be leading, building, and operating exciting products with a passionate team.
•  We are looking for someone who has developed and deployed software with a strong focus on end-user experience. We are seeking someone with a proven track record of shipping web scalable products.
•  The ideal candidate will have a track record of building and delivering cloud solutions with delightful consumer experiences, combined with ease of implementation/reliability.
•  Experience with massively scalable distributed compute product architectures.
•  Experience with micro services-oriented architectures, Experience with scaling Big Data infrastructure.
•  Experience delivering platform technology and creating an ecosystem of applications and services across multiple verticals and solution offerings
•  Experience successfully scaling technology infrastructure to support rapid customer /data growth.
•  Experience with fast-paced, rapidly-iterating, design-forward, product-focused companies.
•  "Roll-up-your-sleeves" entrepreneurial, start-up attitude, team player with record of leading and mentoring employees

Candidate Experience: Desired skills

•  He/she should have prior work experience of 7-12 years on large-scale mobile app products and can rapidly familiarize yourself with complex products
•  Have inclination to learn and build new age products with blockchain and web3 tech
•  Strong track record of being able to develop and set release plans, track deadlines, deliverables, resource allocations, issues/risks and create mitigation strategies as needed to deliver a quality product on time
•  Strong technical and architecture skills in wide areas of platform engineering with proven ability to dive deep in any area as needed.
•  Extensive experience with eCommerce platforms, cloud systems, payment solutions, digital marketing technology, automation, and multi-device development is required; AWS experience is a strong plus
•  Experience managing Small teams and remote teams is a strong plus
•  Competent in driving a culture of continuous learning to improve technology and remove roadblocks that hold the team back.

Why is this a great opportunity for the right candidate :

•  Experienced founding team
•  Backed by Future Group which gives an edge over working with different D2C and traditional brands ecosystem which is necessary to win in this market
•  Existing app customer base of 20Mn registered and 4-5 Mn MAU + which gives us a head start and starting customer base of FuturePay necessary for pivoting the product to Carrot as described earlier
•  Right to win - The founding team knows the business & its secrets inside out. We are starting with a significant head start and a precise plan of action
•  Barriers to entry - This is a specialized play with natural barriers to entry, allowing for significant value creation for all equity holders
•  Exposure to all aspects of company building - exposure to investors, fund-raising, decision making, building the team & culture
•  All of the above perks of joining a high potential company very early, along with a competitive market salary.

Solution Architect

10+ years of experience in leading solution architecture & technical development. A bachelor's degree in Computer Science, Engineering, or a comparable field from an accredited institution.

Key Responsibilities

• Enable customer to realize their stated IT vision and strategy

• Lead development of solution architecture and design across a set of applications or an application/product family within an enterprise

• Provide guidance/consultancy for the execution and delivery of project from a solutioning and technology perspective

• Provide a strategic solutioning perspective to a project/engagement

• Demonstrate strong leadership skills and astuteness

• Design and Architect end to end solutions content that characterizes what products or services are being proposed and how these services will be delivered

• Estimate for Project or Program Management and or technical effort to drive scope and produce deliverables

Required Knowledge and Skills

• Deep understanding of the Software development, mobile development, application support, cloud, mobility and infra services.

• Should be proficient with the languages, tools, and frameworks core to software development, mobility iOS or Android development

• Demonstrate very strong skills in documenting architecture and preparing technical papers to explain architectural motivations/strategy or rationale

• Create technology focused roadmap for a set of projects within a program

• Must have an understanding of various Architectures and frameworks

• Produce estimates for the whole program using estimation methodologies and customizations appropriate to the program

• Work closely with project/program manager and advise on execution methodology/strategy, timelines, resources and project commercials

• Excellent interpersonal and communication skills

• Experience in agile methodologies and best practices