Manual & Automation Tester

An L2 Technical Support Engineer with Python knowledge is responsible for handling escalated, more complex technical issues that the Level 1 (L1) support team cannot resolve. Your primary goal is to perform deep-dive analysis, troubleshooting, and problem resolution to minimize customer downtime and ensure system stability.

Python is a key skill, used for scripting, automation, debugging, and data analysis in this role.

Key Responsibilities

• Advanced Troubleshooting & Incident Management:
• Serve as the escalation point for complex technical issues (often involving software bugs, system integrations, backend services, and APIs) that L1 support cannot resolve.
• Diagnose, analyze, and resolve problems, often requiring in-depth log analysis, code review, and database querying.
• Own the technical resolution of incidents end-to-end, adhering strictly to established Service Level Agreements (SLAs).
• Participate in on-call rotation for critical (P1) incident support outside of regular business hours.
• Python-Specific Tasks:
• Develop and maintain Python scripts for automation of repetitive support tasks, system health checks, and data manipulation.
• Use Python for debugging and troubleshooting by analyzing application code, API responses, or data pipeline issues.
• Write ad-hoc scripts to extract, analyze, or modify data in databases for diagnostic or resolution purposes.
• Potentially apply basic-to-intermediate code fixes in Python applications in collaboration with development teams.
• Collaboration and Escalation:
• Collaborate closely with L3 Support, Software Engineers, DevOps, and Product Teams to report bugs, propose permanent fixes, and provide comprehensive investigation details.
• Escalate issues that require significant product changes or deeper engineering expertise to the L3 team, providing clear, detailed documentation of all steps taken.
• Documentation and Process Improvement:
• Conduct Root Cause Analysis (RCA) for major incidents, documenting the cause, resolution, and preventative actions.
• Create and maintain a Knowledge Base (KB), runbooks, and Standard Operating Procedures (SOPs) for recurring issues to empower L1 and enable customer self-service.
• Proactively identify technical deficiencies in processes and systems and recommend improvements to enhance service quality.
• Customer Communication:
• Maintain professional, clear, and timely communication with customers, explaining complex technical issues and resolutions in an understandable manner.

Required Technical Skills

• Programming/Scripting:
• Strong proficiency in Python (for scripting, automation, debugging, and data manipulation).
• Experience with other scripting languages like Bash or Shell
• Databases:
• Proficiency in SQL for complex querying, debugging data flow issues, and data extraction.
• Application/Web Technologies:
• Understanding of API concepts (RESTful/SOAP) and experience troubleshooting them using tools like Postman or curl.
• Knowledge of application architectures (e.g., microservices, SOA) is a plus.
• Monitoring & Tools:
• Experience with support ticketing systems (e.g., JIRA, ServiceNow).
• Familiarity with log aggregation and monitoring tools (Kibana, Splunk, ELK Stack, Grafana)

As the Lead Robotics Software Engineer and Founding Engineer, you will architect and lead the development of robotic software for AI Robots. You’ll design and implement robot manipulation and control algorithm, motion planning systems and navigation system leading the development of robust, scalable solutions that redefine AI-driven robotics in construction.

Key Responsibilities:

• ● Design and optimize motion planning and trajectory systems for robotic construction equipment
• ● Develop control systems for autonomous construction robots
• ● Build and maintain simulation environments for system validation
• ● Implement sensor fusion algorithms for improved robot perception and decision-making
• ● Lead the development of advanced algorithms for robot navigation and control
• ● Collaborate with cross-functional teams to deliver scalable robotics solutions
• Qualifications and Skills:
• ● Bachelor's/Master's (MS or PhD) in Robotics, Computer Science, AI, ML, or related field
• ● 2-7 years of experience in Robotics, Manipulator systems, Control Systems, localization,
• mapping, and navigation
• ● Proficiency in MoveIt2 for manipulation stack, and experience with simulation tools like
• Gazebo, RViz, and NVIDIA Isaac Sim
• ● Strong understanding of control systems, including sensor fusion, Kalman filters, motion
• planning, and trajectory optimization
• ● Excellent programming skills in Python & C++ with familiarity in ROS2
• ● Ability to lead and thrive in a fast-paced startup environment
• Why you should apply:
• ● Join a dynamic startup and work directly with the founders to shape the future of robotics in construction
• ● Be part of a mission to create intelligent robots that eliminate the need for human labour in harsh and unsafe environments
• ● Experience the thrill of building not just a product, but a company from the ground up 

Requirements:

• Should have sound knowledge of PHP, MySQL, JQuery & javascript.
• Should know MVC framework Yii/Yii2
• Knowledge of mobile app APIs, JSON, etc.
• Knowledge of version control systems like GIT is a plus.
• Strong analytical and problem-solving skills.
• Troubleshoot and fix any issues relating to PHP programs.

Highlights:

• Working 5 days a week.
• Group Health Insurance for our employees.
• Work with a team of 200+ excellent engineers.
• Extra Compensation for Night Shifts.
• Additional Salary for an extra day spent in the office.
• Lunch buffets for all our employees.
• Yearly and quarterly awards with CASH amount, Dinner coupons, etc
• Team Dinners on Project Completion.
• Festival celebration, month end celebration and much more.

Job Title: Deployment Lead (Python, Linux, AWS) 

Location: Coimbatore

Overview 

We are seeking an experienced Deployment Lead to oversee the end-to-end deployment lifecycle of our applications and services. The ideal candidate will have deep expertise in Python, strong Linux administration skills, and hands-on experience with AWS cloud infrastructure. You will work closely with engineering, DevOps, QA, and product teams to ensure reliable, repeatable, and scalable deployments across multiple environments. 

Key Responsibilities 

• Lead and manage deployment activities for all application releases across development, staging, and production environments. 
• Develop and maintain deployment automation, scripts, and tools using Python and shell scripting. 
• Own and optimize CI/CD pipelines (e.g., GitHub Actions, Jenkins, GitLab CI, or AWS CodePipeline). 
• Oversee Linux server administration, including configuration, troubleshooting, performance optimization, and security hardening. 
• Design, implement, and maintain AWS infrastructure (EC2, S3, Lambda, IAM, RDS, ECS/EKS, CloudFormation/Terraform). 
• Ensure robust monitoring, logging, and alerting using tools such as CloudWatch, Grafana, Prometheus, or ELK. 
• Collaborate with developers to improve code readiness for deployment and production reliability. 
• Manage environment configurations and ensure consistency and version control across environments. 
• Lead incident response during production issues; conduct root-cause analysis and implement long-term fixes. 
• Establish and enforce best practices for deployment, configuration management, and operational excellence. 

Required Skills & Qualifications 

• 5+ years of experience in deployment engineering, DevOps, or site reliability engineering roles. 
• Strong proficiency in Python for automation and tooling. 
• Advanced experience with Linux systems administration (Ubuntu, CentOS, Amazon Linux). 
• Hands-on work with AWS cloud services and infrastructure-as-code (CloudFormation or Terraform). 
• Experience with containerization technologies such as Docker and orchestration platforms like ECS, EKS, or Kubernetes. 
• Strong understanding of CI/CD tools and automated deployment strategies. 
• Familiarity with networking concepts: DNS, load balancers, VPCs, firewalls, VPN, and routing. 
• Expertise with monitoring, alerting, and logging solutions. 
• Strong problem-solving and analytical skills; able to lead troubleshooting efforts. 
• Excellent communication and leadership abilities. 

 Job Overview 

We are seeking a highly skilled Fullstack Developer with expertise in Angular for front-end development and NestJS with TypeScript for back-end development. The ideal candidate will be responsible for building, testing, and maintaining robust, scalable, and secure web applications. You will also manage databases like PostgreSQL and MongoDB, ensuring efficient data management and seamless integration between client-side and server-side systems. 

This role requires a strong understanding of the full web development lifecycle, from designing intuitive user interfaces to developing efficient server logic and implementing security best practices. 

Key Responsibilities 

● Design, develop, and maintain front-end and back-end components using Angular, NestJS, and TypeScript. 

● Collaborate with team members to ensure seamless integration between front-end and back-end services. 

● Develop, optimize, and manage databases (PostgreSQL and MongoDB). 

● Create and maintain RESTful and GraphQL APIs to support front-end applications. 

● Optimize applications for speed, scalability, and user experience. 

● Implement and validate UI/UX designs on the front-end. 

● Write clean, testable, and maintainable code, following industry best practices. 

● Debug and troubleshoot issues across the full stack, ensuring compatibility across browsers and devices. 

● Apply security best practices, including authentication, authorization, and data protection. 

● Participate in code reviews, providing and receiving constructive feedback. 

● Stay updated on emerging technologies and trends to enhance development practices. 

● Contribute actively in Agile/Scrum ceremonies (sprint planning, daily stand-ups, retrospectives). 

Skills & Qualifications 

● Strong proficiency in Angular, TypeScript, HTML5, CSS3, and JavaScript. 

● Hands-on experience with NestJS and back-end development in TypeScript. 

● Solid understanding of PostgreSQL and MongoDB (database design, optimization, and management). 

● Proficiency in RESTful and GraphQL API development and integration. 

● Knowledge of asynchronous programming and event-driven architecture. 

● Familiarity with Docker, Kubernetes, and deployment workflows. 

● Knowledge of security best practices for web applications. 

● Experience with Git and Agile methodologies. 

● Ability to write and maintain unit and integration tests. 

● Strong problem-solving and troubleshooting skills across the full stack. 

● Excellent communication and collaboration abilities. 

● Bachelor’s degree in Computer Science, IT, or equivalent practical experience. 

Preferred Experience:

• 2-3 years of industry experience in software development.
• Experience working with medical data
• Experience and familiarity working in development teams and team-based development practices including scrum/agile, code review, etc.
• Knowledge and experience working with NoSQL databases such as MongoDB, CouchDB, Raven DB, etc.
• Knowledge of RDBMS concepts and experience with Microsoft SQL Server, MySQL, etc.
• Knowledge and experience working with Node.js and related frameworks such as Express.js.
• Knowledge and experience working with web application frameworks such as Angular, AngularJS, or React and related frameworks such as Ionic.
• Familiarity with FHIR APIs and experience working with REST APIs.
• Experience working on full-stack projects.
• Familiarity with CI/CD pipelines

• Desired skills:

  • Bachelor’s degree or equivalent combination of education and experience in Computer Science.
  • Ability to establish priorities, goals/objectives and timelines.
  • Possess strong planning and time management skills.
  • Demonstrated ability to delegate and oversee assignments to ensure successful and timely completion as well as to obtain the cooperation of others within and outside the unit. Works in a collaborative manner to achieve results.
  • Ability to effectively present technical topics to internal groups with potentially varied levels of technical sophistication. Strong communicator with excellent ability to work in a team environment.

Job Summary
Responsibilities and Duties
Key Responsibilities:
o Manage social media platforms such as Facebook, Instagram, YouTube & Twitter
o Ideate and develop creative content strategies for each social media platform
o Supporting the Marketing team with content in the form of visual assets
o Creating images, memes, animated videos with graphic overlays for all clients. Creating Landing pages. Shooting videos, photos, editing and posting on SM.
o Evaluating the competitive landscape and suggesting new ideas for visual content
o Assisting with honing brand identity on the blog and social media
o Prepare monthly social media calendars
o Design, create and manage promotions and Social ad campaigns.
o Posting and engaging with the audience
o Proficiency in the use of Adobe Creative Cloud (Illustrator, Photoshop, InDesign, Acrobat, Dreamweaver, and Flash)
o Compile report to show results (ROI) and identify KPIs to be monitored and work closely with the marketing manager to set awareness goals and plan ways to achieve them. We offer the flexibility to work from home.

Additional Skills not mandatory
SEO, Website Optimization