- 5 to 6 years and 2 to 3 Years in RPA - Business analyst
- Analyse, understand, and review existing business process documentation to ensure the complete processes steps documented.
- Participate in various types of interviews, meetings, or workshops to define, design, and configure automation solutions.
- Support the creation and maintenance of solution documentation (process definition document, solution design document, user manual, process estimation etc).
- Help with the creation and documentation of test procedures and scenarios prior to launch User Acceptance Testing (UAT).
- Support business teams in testing activities, including integration testing, end-to-end (business process) testing and UAT.
- Problem-solve issues that arise in the day-to-day running of automation processes and provide timely responses and solutions as required.
- Manage end to end Project Lifecycle
- Act as a SPOC for customers, Project Teams, Leadership, and administration
- Run workshops with client SMEs to understand the end-to-end process
- Identify any automation blockers and the suitability of the process for automation
- Calculate automation % and FTE benefit and build effort estimates, No of BOT
- Present summary of findings to the client and walk them through to-be design of the automated process
- Work closely with development team to ensure requirements are accurately mapped and suitable for development
- Must be able to provide suggestions for the improvement of existing process and design to-be flows
Shubham Vishwakarma
Full Stack Developer - Averlon
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About MyOperator:
MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.
About the Role:
We are looking for a Technical Support Executive (L1) to join our growing team at MyOperator. In this role, you will be responsible for handling customer service requests,troubleshooting technical issues, and managing support tickets. You will be the first point of contact for customers, ensuring quick resolutions and delivering a seamless support experience. If you have strong technical aptitude, problem-solving skills, and a customer-centric approach, we’d love to hear from you!
Key Responsibilities:
● Respond to customer service requests and tickets promptly.
● Diagnose and troubleshoot basic technical issues related to MyOperator products.
● Provide step-by-step guidance and training to users.
● Escalate complex technical issues to higher support levels.
● Maintain accurate documentation of customer interactions and resolutions.
● Handle KYC verification, activation tickets, SMS template approvals, and business
name approvals.
● Manage account panel-related tasks, including feature activation, billing date changes,
account transfers, and number-related requests.
● Process WhatsApp, Truecaller, and onboarding tasks related to credit limits, top-ups,
and balance management.
● Work with JIRA and Qntrl for ticket resolution and task management.
Skills & Qualifications:
● 1-2 years of experience in a technical support role, preferably in a SaaS-based
company.
● Strong understanding of SaaS platforms and how they work.
● Problem-solving skills with the ability to diagnose and troubleshoot basic technical
issues.
● Excellent communication and customer service skills with a helpful and patient
approach.
● Ability to provide training and support to users related to MyOperator products.
● Familiarity with JIRA, ticketing platforms, or similar tools is a plus.
● Ability to follow structured processes and complete assigned tasks efficiently.
Why Join Us?
● Opportunity to work in a fast-growing SaaS company.
● Collaborative and supportive work environment.
● Hands-on experience with customer interactions and technical troubleshooting.
● Scope for learning and career growth in the tech support domain.
Anahad Pharma is Mumbai's fastest-growing distributor of pharmaceutical products, working as direct stockists for most MNC Pharma companies. We cater to over 2000 pharmacies and are continually expanding.
Position Overview:
The Executive Assistant to the Managing Director (MD) will be a vital support role, ensuring the smooth functioning of the MD’s day-to-day operations. This individual will manage the MD’s calendar, assist in project management, handle communication, coordinate meetings and travel arrangements, and provide general administrative support. A key aspect of this role is maintaining confidentiality and managing tasks with attention to detail.
Profile:
• Head the product management for the 3rd party products including Smallcase, Mutual Funds, IPO, Insurance, Loan, Credit cards, Bank accounts, Gold, Bonds, etc.
• Lead a team of 7-10 Product Managers
• Responsible for revenue, market share, vol. of these products from 3 channels – online platforms, digital marketing, offline channels
• Own process and product development for these products
• Continuous competition tracking
• Training the various channels on products
• Coordinating with various teams to ensure timely completion of dependent activities
• Responsible for timely responding and resolving client queries / complaints
• Preparing volume/revenue/usage data reports
• Work closely with; & manage expectations of; multiple stakeholders like Business, Marketing, Compliance, Risk, Design, Technology, Program, and External vendors
• Single handedly take couple of product features from vision to launch stage
• Preparing short-term and long-term roadmaps of the products/features
• Define KPIs and set up benchmarks, to measure the performance of the product
• The candidate should have an analytical mindset who should be able to use data at ease – in finding hidden patterns and for understanding user behavior
• We are looking for someone who has deep empathy for the end customer
• Our candidate is the one who is extremely passionate about making his product a market success – a growth hacking mentality is what we are looking for
• The candidate should have hands-on experience in owning the complete product cycle – having taken multiple products from ideation to launch stage
• Past experience in industries like Fin-tech, AI/ML, Health-tech, Food-tech, Content-tech, Edu-tech, Gaming-tech, Social-tech etc. is an add-on but not at all mandatory
Qualification:
• Min. 3 years of product management experience in owning/growing 3rd party products
• Awesome communication and relationship building skill
• Able to solve complex problems in an structured manner
Reporting to: Product Head
C#
.NETOur client is a rapid growth stage Edtech start-up focused on solving the teacher shortage crisis in the US education system using technology by bringing teachers to the classrooms and giving them access to the right tools to teach students in a highly engaging manner.
They have a development center in Mumbai and they are looking to scale up the teams in Pune and Bangalore as well.
What does the role entail:
● Design, develop, and maintain software applications using .NET Core ,C#
● Write clean, maintainable, and efficient code
● Collaborate with cross-functional teams to analyze requirements, design solutions, and implement new features
● Develop and implement unit tests and integration tests to ensure software quality
● Troubleshoot and debug applications
● Participate in code reviews and provide constructive feedback to peers
Required Skills:
● B.E/B.Tech in computer science
● 1 - 3 years of experience
● Hands-on experience following skills
MS Technologies: NET CORE 7+, C#
Backend: MSSQL / MySQL /Postgres
● Preferred understanding of Cloud: Azure/AWS.
● Strong understanding of object-oriented programming, Design principles, data structures, and algorithms
● Worked in an Agile software development environment
PHP
Javascript
React.js
Angular (2+)
AngularJS (1.x)Hello,
We are looking to hire a Full-Stack developer - Team Lead with expertise in PHP-Laravel.
Designation: Team Lead - Full Stack Developer
Experience: Minimum 5 years
Website: http://www.itlh.in">www.itlh.in
Location: Belapur, Navi Mumbai (Work from Home temporary, soon office will start)
Job Responsibilities:
- Build efficient, testable, and reusable PHP modules.
- Manage Laravel web framework to design and build web applications, services, sites, and tools.
- Troubleshooting issues in the implementation and debug builds.
- Working with front-end and back-end developers on projects.
- Testing functionality for users and the backend.
- Ensuring that integrations run smoothly.
- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache), and UI/UX design
Skills Required:
- Minimum 5 years experience working with PHP, Laravel, performing unit testing, and managing APIs such as REST.
- A solid understanding of application design using Laravel.
- Knowledge of database design and querying using SQL.
- Proficiency in HTML and JavaScript.
- Practical experience using the MVC architecture.
- Problem-solving skills and critical mindset.
- Good communication skills & Team management.
Regards,
Team HR
Job Description
We are seeking a passionate candidate, who is result orientated, sound knowledge of IT services, with either a proven track record of proposal writing and proposal/bid management in government or commercial proposals. The consultant will be accountable for technical writing for business proposals and managing large and complex proposals as projects.
Key Responsibilities
- To respond to RFP/RFI documents
- Scope analysis and feasibility studies
- To perform bid management, creation of bid plans, schedule, and kick-off packs
- Creation of outlines, storyboarding and win themes
- To create a compliance matrix
- To research and write generic (but technical) content for proposals (for ex: writing a generic solution roadmap for any IT service, but NOT a technical architecture)
- Articulate value proposition and highlight sales messages
- To coordinate with the clients (CXOs) and external stakeholders for inputs required
- Proofread and format documents
Key Requirements
- 6-12 years of experience in proposal writing or bid management
- IT services industry experience is must
- Must have managed large and complex RFPs
- MBA, ITIL is an added advantage
- Ability to work under high-pressure environment and deadlines
- Fundamental knowledge of IT services (web design, web development, cloud, mobility, etc.)
- Experience working with government proposals is an added advantage
- High level of commitment and flexibility
- Strong attention to detail
- Excellent communication skills, both verbal and written
Optional (added advantage)
- Knowledge of Microsoft Office, particularly PowerPoint, Excel, and Word
- Knowledge of IT domain (cloud, mobile apps, web, and portals, analytics)
- Pre-sales consulting background in IT services
We have a farm at Denkennikottai, Tamil Nadu where we grow varieties of Roses and Fruits. We want to sell flowers to Apartments on a subscription basis. Need a Sales and Marketing person who would be talking to residents of apartments and should be able to sell flowers. And deliver the flowers to certain collection points (It is not a door-to-door delivery)
Job Description
- Visit apartments and talk to people to generate leads to sell bunches of flowers on a weekly/monthly/yearly subscription basis.
- Should be able to visit the farm (around 70Kms) and collect flowers once a week.
- Deliver the flower bunches at different collection points
- Talk to supermarkets and other stores to establish collection points near the apartments
Requirements:
- Should be fluent in Kannada and English
- Must have a vehicle to travel to the farm
- Should be from Bangalore
- Must be dynamic and good at interacting with people
Perks:
- There will be a fixed salary of 10k to 12k
- There will be commissions based on new sales
- Petrol expenses will be reimbursed for the farm visit
- As a Magento Developer, you will be designing high-quality eCommerce solutions to meet digital commerce and marketing needs in the implementation, enhancement, and support of features.
- Translating business requirements into technical solutions including building components, modules, and plugins that integrate with external client services.
- Embrace a “shift-left” approach to software quality, leveraging unit, integration, and end-to-end test automation to make sure quality objectives are fulfilled.
- Participate in supporting other team members and projects the team owns via code reviews, pair programming, and technical discussions using Agile methodologies.
Qualifications:
- 3+ years of hands-on development experience with Magento and PHP.
- Experienced in Magento code structure, extension architecture, theming hierarchy, and dependency management.
- Strong integration and architectural knowledge of the Magento platform
- Proficient with Magento APIs (REST, GraphQL) and 5+ years experience with HTTP and REST API usage.
- Expertise in using and maintaining Magento extensions.
- Able to write acceptance criteria, automation, and execute regression testing.
- Experience utilizing GitHub, Jira, and Confluence.
Nice to have:
- Experience integrating Magento with AEM.
- Experience with Front End Development using JavaScript and related frameworks & libraries such as Angular.
- Experience in using and integrating the broader Adobe Experience Cloud stack (i.e. Assets, Analytics, Launch, Target, etc)
- Experience with cloud technologies (specifically Amazon Web Services)
- Experience with Build/deploys tools and pipelines such as Jenkins, CircleCI, etc.
To appoint Block Sales Managers for every block
To guide them and train them
To inform them of their duties and benefits
To aware them their sales target
To generate revenue
To achieve sales target
To look forward business development opportunities
To submit a daily growth report
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon