RPA Business Analyst

Role Overview

As a Business Development Associate (BDA) for the US team, you will play a pivotal role in expanding Bhanzu’s presence in the US market. This entry-level position is ideal for recent graduates who are proactive, adaptable, and eager to learn about global business development in the EdTech sector.

🎯 Founded by Neelakantha Bhanu

Bhanzu is led by Neelakantha Bhanu, the World’s Fastest Human Calculator and a TEDx speaker. With over 30,000 students across 15+ countries, we’re reimagining math education through concept-first instruction, real-life application, and high-energy learning environments.

📝 Key Responsibilities

• Engage and nurture potential clients via calls, emails, and personalized messaging.
• Conduct product demonstrations for prospective US clients and partners.
• Maintain accurate records in CRM tools such as Salesforce or HubSpot.
• Collaborate with the sales and marketing teams to execute strategies and achieve US-specific targets.
• Gather and relay client feedback to internal teams for process improvement.
• Monitor competitor activities and market trends within the US education sector.
• Support outreach campaigns, webinars, and lead-generation initiatives.
• Stay updated on EdTech trends and customer needs in the US market

🪧 Desired Candidate Profile

• Bachelor’s degree in any discipline (recent graduates encouraged to apply).
• Excellent written and verbal communication skills, with a strong command of English.
• Strong persuasion, negotiation, and relationship-building abilities.
• High level of enthusiasm, self-motivation, and adaptability.
• Ability to work independently and collaboratively within a global team.
• Willingness to work in US time zones/shifts.
• Proficiency in MS Office and CRM tools (e.g., Salesforce, HubSpot).
• Prior exposure to US markets or international client communication is a plus.

🎁 What We Offer

• Competitive salary and performance-based incentives.
• Comprehensive training and mentorship on US business practices.
• Dynamic, inclusive, and supportive work environment.
• Opportunities for rapid career growth and international exposure.

🌟Why Join Bhanzu

• Be a part of a company shaping the future of education
• Fast-paced learning with strong mentorship and collaboration
• Competitive salary with attractive performance-based incentives
• Opportunity to grow with a rapidly expanding product line

• Proven experience in any high-level programming languages like Java (Preferably)
• Strong knowledge of data structure, algorithms and coding
• Experience with any Messaging technologies like Kafka or Rab-bitMQ, etc.
• Proven experience in database technologies like NoSQL
• Hands-on experience with Spring, Spring Security, Spring boot, and Hibernate framework.
• Working knowledge of developing Restful Micro services.
• Strong analytical, problem-solving skills.
• Attend team meetings to discuss projects, brainstorm ideas, and put forward solutions to any issues.
• Ability to understand the Platform/domain of the business in detail & Ability to multi-task.
• Good communication and organizational skill

Job Title: Customer Relationship Manager

Job Summary: We are seeking an experienced and customer-focused individual to join our team as a Customer Relationship Manager. The ideal candidate will have 2 to 6 years of experience in customer relationship management, with a proven track record of building and maintaining strong client relationships. The CRM will be responsible for ensuring customer satisfaction, resolving issues, and identifying opportunities to enhance the customer experience.

Responsibilities:

1. Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their needs and concerns.
2. Build and nurture long-term relationships with clients through proactive engagement and personalized support.
3. Act as a liaison between clients and internal teams, ensuring timely resolution of customer inquiries, requests, and escalations.
4. Collaborate with sales and marketing teams to identify opportunities for upselling, cross-selling, and new business development.
5. Conduct regular account reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
6. Analyze customer data and trends to identify patterns and anticipate future needs, proactively addressing potential issues.
7. Develop and implement customer retention strategies to minimize churn and maximize lifetime value.
8. Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, reporting findings to management.
9. Stay updated on industry trends, best practices, and emerging technologies in customer relationship management.
10. Utilize CRM software to maintain accurate customer records, track interactions, and manage workflows effectively.

Requirements:

1. Bachelor's degree in Business Administration, Marketing, or related field; or equivalent work experience.
2. Proven experience in customer relationship management, with 2 to 6 years of relevant experience.
3. Excellent interpersonal and communication skills, with the ability to interact effectively with clients at all levels.
4. Strong problem-solving and conflict resolution abilities, with a focus on delivering positive outcomes for customers.
5. Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
6. Results-oriented mindset with a commitment to achieving customer satisfaction and retention goals.
7. Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite.
8. Strong analytical skills, with the ability to interpret data and derive actionable insights.
9. Flexibility to adapt to changing priorities and business needs.
10. A proactive and self-motivated approach to work, with a passion for delivering exceptional customer service.

The primary purpose of this internship is to provide freshers with knowledge in web development. We conduct weekly communication classes to enhance communication skills. Additionally, special orientation classes covering topics such as customer satisfaction and work ethics. You will be given training on interview preparation. Our training method simulates the corporate training approach, where students report to their mentors. By the end of this internship, you will have a strong foundation in web development.

About Us:

Developed in formal collaboration with the University of Cambridge in May 2000, HeyMath! is an Ed-Tech company whose mission is to Raise the Game in Maths for school systems around the world. We do this using technology to deliver engaging teaching methodologies and personalised learning paths for students. HeyMath! has been successfully adopted by CBSE schools since 2004, with positive outcomes for the entire ecosystem.

Check us out at http://www.heymath.com" target="_blank">www.heymath.com

We plan to work mainly from home and the virtual office atmosphere is collegiate, informal and friendly, with small high-impact teams making a difference to customers.

We are looking to hire someone who has hands-on experience in iOS / Swift programming.

• 2+ years of experience
• Excellent technical skills on Salesforce or similar applications which include building customized applications using JAVA, MIcroservices, Apex classes and Triggers, Visualforce Pages, Apex Jobs, Lightning Component, Integration, Process Builder or configure components/Flexi pages to implement expected functionality.
• Worked with different tools like Copado, Data loader, Jira, VS Code, Eclipse, SonarQube, etc.
• Able to Manage deployment activities, code review, and deployment using data loader
• Implementation of Entitlement and Milestones, platform events, visual flows, etc.
• Implement web services using REST API/SOAP API.
• Inbound / Outbound Integration.
• Involvement in Solution designing and Estimations.
• Create Email Templates, Page Layouts, Record Types, Custom Fields, Lightning Record Pages, etc.
• Performed pre-deployment and post-deployment activities.
• Experience in Workflows, custom metadata
• Implementing DevOps in Enterprise application
• For Support Developer – Problem-solving mindset

Good to have –

• BFSI industry experience
• Agile project management experience

• Establish and maintain a trusted advisor relationship within the company’s IT, Commercial Digital Solutions, Functions, and Businesses you interact with
• Establish and maintain close working relationships with teams responsible for delivering solutions to the company’s businesses and functions
• Perform key management and thought leadership in the areas of advanced data techniques, including data modeling, data access, data integration, data visualization, big data solutions, text mining, data discovery, statistical methods, and database design
• Work with business partners to define ways to leverage data to develop platforms and solutions to drive business growth
• Engage collaboratively with project teams to support project objectives through the application of sound data architectural principles; support the project with knowledge of existing data assets and provide guidance on reusable data structures
• Share knowledge of external and internal data capabilities and trends, provide leadership, and facilitate the evaluation of vendors and products
• Utilize advanced data analysis, including statistical analysis and data mining techniques
• Collaborate with others to set an enterprise data vision with solid recommendations, and work to gain business and IT consensus

• Overall 15+ years of IT Environment Experience.
• Solid background as a data architect/cloud architect with a minimum of 5 years as a core architect
• Architecting experience in the cloud data warehouse solutions (Snowflake preferred, big query/redshift/synapse analytics-nice to have)
• Strong architecture and design skills using Azure Services( Like ADF/Data Flows/Evengrids/IOTHUB/EvenHub/ADLS Gen2 /Serverless Azure Functions/Logic Apps/Azure Analysis Services Cube Design patterns/Azure SQL Db)
• Working Knowledge on Lambda/Kappa frameworks within the data Lake designs& architecture solutions
• Deep understanding of the DevOps/DataOps patterns
• Architecting the semantic models
• Data modeling experience with Data vault principles
• Cloud-native Batch & Realtime ELT/ETL patterns
• Familiarity with Lucid Chart/Visio
• Logging & monitoring pattern designs in the data lake /data warehouse context
• Meta data-driven design patterns * solutioning expertise
• Data Catalog integration experience in the data lake designs
• 3+ years of experience partnering with business managers to develop technical strategies and architectures to support their objectives
• 2+ years of hands-on experience with analytics deployment in the cloud (prefer Azure but AWS knowledge is acceptable)
• 5+ years of delivering analytics in modern data architecture (Hadoop, Massively Parallel Processing Database Platforms, and Semantic Modeling)
• Demonstrable knowledge of ETL and ELT patterns and when to use either one; experience selecting among different tools that could be leveraged to accomplish this (Talend, Informatica, Azure Data Factory, SSIS, SAP Data Services)
• Demonstrable knowledge of and experience with different scripting languages (python, javascript, PIG, or object-oriented programming like Java or . NET)

• Bachelor’s degree in Computer Science, MIS, related field, or equivalent experience
• Experience working with solutions delivery teams using Agile/Scrum or similar methodologies
• 2+ years of experience designing solutions leveraging Microsoft Cortana Intelligence Suite of Products [Azure SQL, Azure SQL DW, Cosmos DB, HDInsight, DataBricks]
• Experience with enterprise systems, like CRM, ERP, Field Services Management, Supply Chain solutions, HR systems
• Ability to work independently, establishing strategic objectives, project plans, and milestones
• Exceptional written, verbal & presentation skills

• PHP Developer Exp 6 + Years Openings:
• Candidate should have excellent communication skill.
• Object-oriented programming in PHP.
• Front-end technologies such as JavaScript, HTML, and CSS.
• Complex SQL queries and database schema design.
• MVC frameworks (Laravel, Yii2, Any Framework).
• Working in a collaborative team environment using tools like JIRA and Git.
• Consuming and creating web services.
• Stable work history and an ability to collaborate effectively.
• Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX, MYSQL,JQuery,Bootstrap ,Web services etc..
• Consuming and creating web services.
• Stable work history and an ability to collaborate effectively. ,

We are seeking Junior UI/UX Developers to join delivery team at Kochi. In this role, you will be responsible to translate UI / UX design wireframes to actual code that will produce visual elements of the application. Your job is to bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works. If you are a technology expert, with a desire to provide potential customers with the best customer experience, this is the right challenge for you.
Responsibilities and Duties

• Develop new user-facing features.

• Optimize applications for maximum speed and scalability.
• Collaborate with back-end developers and web designers to improve usability.

• Continually evaluate emerging frameworks and technologies to identify opportunities, trends and best practices that strengthen the development team.

Qualifications and Skills
Following are the attributes we are looking in the candidate:

• Responsive design development using HTML, CSS and Bootstrap.
• Basic Ajax knowledge.
• Basic to intermediate JavaScript knowledge.
• AngularJs or (2+) is an added advantage.
• Good analytical, problem solving and debugging skills.
• Responsive design.
• Proper understanding of Web service.