
With the growing demand for a healthier lifestyle, our client has chosen pasta as their USP to showcase their versatility in terms of offering a variety of tastes and types but in a healthier way.
They manufacture and sell various types of pasta with benefits such as containing plant-based protein, free of soy, gluten and artificial colours, 100% vegan etc. and their products are Kosher certified. Their website also provides varieties of guilt-free pasta recipes which will help parents un-junk their kids’ food choices.
Founded by a team of three veteran entrepreneurs, our client is headquartered in Mumbai. They have raised a total of $1.3M in funding over 2 rounds.
As a R&D QA/QC Manager, you will be responsible for “New Product Development” from scratch to finish – right from category mapping to understanding the gaps in the market, need of consumers, taste preferences, label reading, liaising and finalizing 3rd party manufacturers, QA/QC at 3rd party manufacturer warehouse, and monitoring parameters as per FSSAI and other related laws.
What you will do:
- Applying scientific and engineering principles in R&D, market research, recipe optimization, regulatory, production technology (pilot & plant), packaging and processing
- Conducting shelf life studies on new products, flavour, texture and color measurement, rheological and physiochemical property evaluation, nutritional composition analyses and microbiological safety
- Being responsible for food sensory evaluations for new/ existing product items and regulatory approvals
- Developing and creating specification sheets for all new products, label reviews and health claims
- Evaluating and recommending alternate ingredients used in existing products
- Being responsible for setting up lab setup & large commercial production process facility for various food products
- QA/QC check of all finished products post dispatch and pre inward at 3rd party manufacturer – will involve extensive travelling
Desired Candidate Profile
What you need to have:- M.Sc. In Food Technology or B.Tech in Food Technology with atleast 5 yrs of experience in R&D and developing various food products in categories – malted drinks, pasta, sauces, instant noodles, flours experience an added advantage
- Experience in scaling up from R&D scale to large commercial production facility
- Ability to identify issues in the existing system and processes and coming up with innovative solutions
- Curiosity with heavy focus on details
- Ability to understand customer concerns with high empathy, and get to resolution with a win-win situation for both the customer and the company
- Ability to build long term relationships with potential customers
- Entrepreneurial ownership

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Read more about us here - https://www.notion.so/bitespeed/Enterprise-Customer-Success-Manager-0233155a53ee4cc3a10feff055b0b8eb
About the role
We want to keep our customers for life. To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 200+ 5-star reviews (which we openly brag about (https://apps.shopify.com/bitespeed-fb-messenger-chatbot) and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with).
We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team.
What you’ll do
- Your core job is to own our customer relationships, make them successful and fans of BiteSpeed.
- Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.
- Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.
- Managing cross-sells for new products and renewals, owning expansion revenue at an account level.
- Building the playbook for our customer success function to scale for the next stage of growth.
What makes you a good fit
- You care about delivering a service experience that parallels a Michelin star Italian restaurant.
- You genuinely like helping people and making them successful
- You have 2+ years of experience managing enterprise accounts & at a SaaS startup.
- You have a genuine interest in conversations with people from different backgrounds to learn about their lives
We at Zycus are looking to hire MBA 2023-24 graduates specializing in supply chain and operations to work as Trainee Procurement Analysts. The trainee will work as part of Customer Success & Operations Team, solution-oriented services to Fortune 500 clients. In this role, you will be supporting the US Region and contribute to the success of our clients.
Roles and Responsibility:
- Serve as Trainee Procurement Analyst on Zycus Procurement Applications (Source to Pay)
- Work on all aspects of maintenance of an already implemented customer including business process mapping
- Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple teams from Zycus & customer side to achieve customer satisfaction
- Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC
- Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance testing
- Evaluate and suggest innovative solutions and workarounds for customer requirements
- Work efficiently on, Zycus products configuration, Incident management tools, MS-Excel, etc
- Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus solution and how it may be configured to meet a customer’s business needs.
External Skills And Expertise
- MBA in Supply Chain and Operations
- 0-3 years of relevant experience
- Prior Work Experience in any fields related to Customer Success, Operations, SaaS products, Procurement/ Supply Chain domain with MBA specialization in any other streams (other than Supply Chain and Operations) may be considered basis on merit.
- Excellent written and oral communication skills is a must.
- Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
- Collaboration with various internal and external stakeholders.
- Ability to learn, execute and excel. Multitask and work with priorities.
- This role requires to work with our US customers, therefore the candidates should be willing to work in shifts.
- Working hours : As per the geography and region assigned.
Refer the below link for detail and to apply
https://zycus.sensehq.com/careers/jobs/56571
We are looking for an enthusiastic, fashion-forward, friendly and organised candidate to head our flagship retail store in Bandra, Mumbai. We are an all-girls team and hence are only hiring FEMALE candidates. We have a beautiful store and are looking for someone who can elevate the store experience for customers while achieving our sales targets, We look forward to making a great new addition to our team! Retail experience is a big bonus!


We are looking for an experienced React Native Developer to join the team. The ideal candidate will have experience building and maintaining mobile applications for both IOS and Android.
Responsibilities:
1. Develop new features for existing mobile applications
2. Collaborate with cross-functional teams to define, design, and ship new features
3. Write clean, maintainable, and efficient code
4. Troubleshoot and debug applications
5. Ensure the performance, quality, and responsiveness of applications
6. Continuously discover, evaluate, and implement new technologies
Requirements:
1. Strong proficiency in JavaScript, including knowledge core principles
2. Experience with Redux and other state management libraries
3. Experience with mobile development (iOS or Android)
4. Experience with navigation libraries (e.g., React Navigation)
5. Strong understanding of the mobile app development lifecycle, including experience with the app store submission process
6. Strong communication skills and ability to work well in a team environment
Requirements
- Banking domain, cards area (Credit, debit and prepaid)
- Excellent understanding of Cards and payments technologies
- Know-how of process mapping, requirement gathering, gap analysis, documentation
- Good understanding of following aspects of Vision Plus – CMS, FAS, CDM, TRAMS, Functional understanding of all VisionPLUS blocks, VMXservices, Various reports.
- End to end exposure on testing related activities.
- Experience with mainstream defect tracking tools like JIRA / QC.
- Excellent written and oral communication skills.
- Perform peer review and regular reporting on progress made.
- Must be a very good team player & willing to learn new skills.
- Excellent communication skills.
Responsibilities:
- Work with the client from the start of each project to ensure you understand the project scope and vision
- Oversee the beginning of each turn-key project, including details like permit submission and design evaluations
- Create the schedule for each project and match talent to the job
- Process change orders
- Collaborate with the architect and construction crew to ensure feasibility of each project
- Conduct meetings on-site with architect, client and construction crew.
- Prepare and submit project estimates to clients
- Hands-on experience with Vlocity DataRaptor, Vlocity Cards, Vlocity OmniScript, VlocityDX, Vlocity Integration Procedures, Vlocity OM and OM+.
- Certification in a Vlocity supported industry is necessary
- Vlocity CLM is a plus but not required.
- Hands-on design and development of Lightning Web Components.
- 4+ years of experience in a hands-on technical leadership position
- 3+ years of software development, Salesforce development experience preferred
- 1+ years of Vlocity project experience as Technical Lead
- Vlocity Platform Developer certification
- Vlocity CPQ certification or certification in either Salesforce CPQ or Apttus CPQ
- Vlocity OM certification is highly preferred.

Selected intern's day-to-day responsibilities include:
1. Push the limits of web design and create great user experiences
2. Build smooth, stable, and fun products
3. Develop features from design through implementation and launch
4. Evaluate technical tradeoffs of every decision
5. Work with high available infrastructure practices
6. Perform code reviews that guarantee code quality
Other requirements
1. Knowledge in NextJS, React, NodeJS, HTML, JavaScript, CSS,ES6/TypeScript, Redux, React Hooks
2. Basic knowledge on version control and continuous integration systems (e.g., Git)
3. Good to have knowledge of Python, AWS, or Google Cloud
4. Good problem-solving skills, logical thinking ability, strong coding fundamentals
5. Willing to work in the startup environment, challenge yourself and grow
6. Based in Bangalore and willing to work from our office


