Sr. Data Base Engineer

We are looking for an ambitious and dynamic SR. Business Development Associate to drive the growth and success of our online higher education programs. The ideal candidate will be responsible for identifying new business opportunities, forming strategic partnerships, and expanding companies’s market presence in the education sector. This role demands strong communication skills, the ability to build relationships with educational institutions, and a deep understanding of the online education landscape.

Key Responsibilities:

 Business Development & Lead Generation:

o Identify and secure new business opportunities by targeting universities, colleges, and educational institutions to promote our online higher education programs.

o Develop and implement strategies to generate new leads, including attendingevents, digital outreach, and cold calling.

o Cultivate long-term relationships with academic institutions, corporate partners, and key stakeholders in the higher education sector.

o Conduct in-depth research to identify potential clients and develop customized solutions to meet their educational needs.

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 Sales & Partnership Management:

o Lead the sales process for acquiring new educational institutions and corporate partners for online programs.

o Present Shiksolve’s offerings through compelling presentations, proposals, and demonstrations to prospective clients.

o Negotiate contracts and agreements with institutions and partners, ensuring mutually beneficial relationships and revenue growth.

o Manage the end-to-end sales cycle, including post-sale follow-up, relationship management, and upselling opportunities.

 Strategic Planning & Market Expansion:

o Develop and execute business development strategies that align with companies’s growth objectives.

o Analyze the competitive landscape, monitor industry trends, and identify emerging opportunities within the online education space.

o Collaborate with internal teams (marketing, product development, and customer support) to ensure alignment between business objectives and educational offerings.

 Client Relationship Management:

o Build and maintain strong relationships with existing clients, ensuring their satisfaction and retention.

o Provide high-level support and guidance to clients, acting as the primary point of contact for all business development matters.

o Conduct regular check-ins with clients to identify new needs and upsell companie’s services.

 Reporting & Performance Analysis:

o Track and report on business development performance, including sales activities, pipeline, revenue forecasts, and performance metrics.

o Provide regular feedback to the leadership team regarding market trends, customer feedback, and competitor activities.

 Collaboration & Teamwork:

o Collaborate with the marketing team to create effective marketing materials and campaigns that support business development goals.

o Work closely with the product and operations teams to ensure seamless delivery and implementation of online programs.

o Participate in team meetings, sharing insights and strategies to continuously improve the business development process.

About Company:

Gevme is a Singapore based fast growing leading virtual & hybrid event and engagement platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetise virtual events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any virtual event idea into reality. We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.

We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Join us if you want to become part of a vibrant and fast moving ​product company ​that's on a mission to connect people around the world through events.

Please check out our platform Gevme

We are on the lookout for a Customer Support Representative, who will be the face of our company in terms of making advocates out of our end-users who are using our platform to organise their events. 

Location: Remote/Work from Home

What winning in this role looks like:

• Strengthen client relationship by being the go-to-person for client challenges relating to the platform
• Manage customer service inquiries and technical issues through clear communication to keep track of support tickets and status 
• Train and guide customers with the on-boarding process on Gevme
• Acts as the "Voice of the Customer" by providing feedback to the development team on customer pain points
• Establish great relationships with internal stakeholders (Project, Product, Sales etc.) to achieve customers' goals
• Remain positive in challenging scenarios and inspire internal partners to do great work
• Assist Professional Services Team with ongoing customer deliverables if assigned 
• Act as Coordinator for long-term DIY users for specific ad-hoc requirements 
• Maintain the Support Portal with articles that will help with the client on-boarding process
• Post periodic best practices articles to help provide useful tips to our clients and users

You should:

• Have a technical background with knowledge of HTML / CSS / JS / jQuery and ideally Reactjs
• Excellent communication skills, detail-oriented, and strong understanding of client requests
• Possess a can-do attitude who loves to interact with clients both face-to-face as well as online
• Have a general understanding of the online space, including Software-as-a-Service (SaaS)
• Love to read up on anything online, be it social media, technological trends or the latest marketing techniques.

Requirements:

• Diploma/ Degree in IT or equivalent in computer sciences 
• Strong communication skills, who excel in managing clients face-to-face or online
• Past experience in front-facing function such as Account Management, or Customer Support roles 
• Minimum 1-2 years of experience in Customer Support-related roles
• Independent, highly-motivated and results-driven, able to thrive under pressure while taking pride in customer delight
• Excellent interpersonal skills with positive outlook
• Experience with any other event management and support tools a huge plus point
• HTML / CSS / JS / jQuery + ideally Reactjs (bonus)

Role Overview

As an SEO Analyst, you will join the SEO and Content Strategy team for our e-commerce division. You'll be responsible for execution of critical tasks across Tech, Content and Link Building departments, often working as a part of multiple departments. You'll work on initiatives that help grow organic visibility and traffic of our client websites.

You will report to the account managers and Head of Operations. You will have access to the most advanced SEO processes and SOPs, best-in-industry courses, premier SEO tools, AI tools and platforms. You will learn from and be part of an industry-leading team that delivers actionable insights and makes informed strategic decisions for our clients. You will get a chance to collaborate with India’s youngest and hottest brands that are changing the way we design our lives.

What You'll Do

• Learn the basics of SEO and analytics platforms to understand the execution part of the strategy.
• Conduct keyword research and mapping for product categories, identifying opportunities based on volume, competition, and intent.
• Perform regular competitor analysis including gap analysis, SERP ownership, and feature comparison to identify opportunities and threats. In short, own the organic growth of the clients.
• Collaborate with content teams to develop and optimize product descriptions, collection page content, and SEO-recommended content that matches user search intent. Learn to understand the inner workings of content that drives traffic, and scale the same for multiple clients.
• Monitor and analyze core algorithm updates, conducting impact assessments and developing action plans to maintain or improve rankings.
• Develop strategies for seasonal peaks and promotional periods to maximize organic visibility.
• Work on technical SEO audits to identify issues that are affecting website visibility and learn to recommend the best practices for growth.
• Learn link building tactics and help with acquiring high quality backlinks for clients.

You Will Be A Right Fit If You Have

• Curiosity: Eager to learn, explore new ideas, and ask insightful questions to drive innovation and personal growth.
• High Attention to Detail: Ensures accuracy and quality in work, maintaining high standards in every task.
• Self-Awareness: Understands personal strengths and growth areas, fostering collaboration and adaptability to learn new tasks.
• Self-Disciplined: Manages time effectively and follows ethical code of conduct of a professional environment, delivering consistent results without granular supervision .
• Result-Driven: Focuses on achieving measurable outcomes, with a mindset of exceeding expectations consistently.
• Proactive: Takes initiative, offering solutions and driving progress independently.
• Strong Communicator: Speaks and understands English, effectively conveys ideas, listens actively, and ensures clear, constructive interactions and isn’t afraid to ask questions whenever clarity is required.
• Collaborator: A collaborative team player who values the success of the whole team, in addition to their own.
• Technically Fluent: Possesses a solid understanding and curiosity to learn and use relevant tools and technologies, ensuring efficient execution of tasks, cross-functional communication and problem-solving.

Who are We

GrowthSRC Media is a team of growth hackers, creatives and strategists who help unlock rapid measurable growth for some of India's category-defining brands. We bring together growth marketing, content and creative expertise into a single cohesive team augmented with proven execution and robust data analytics that propel organic growth for our clients. 

We are located in Pune and support our clients across the globe. Our client portfolio spans VC-backed startups and scale-ups including the likes of The Pant Project, 1 Hair Stop, sploot, Vakilsearch and many more. 

GrowthSRC aims to hire the best, train the best, service the best, and empower the best by providing top-notch resources and tools for success.

Company Culture is at Our Core

We aspire to design a workplace built for today, inspired by tomorrow. We know that companies with a strong culture and a higher purpose perform better in the long run. 

These are the core behaviours that our team lives by:

1. We are a team, not a family.
2. We are pro-growth.
3. We believe in radical candor.
4. We promote autonomy and accountability
5. We are problem solvers.
6. We breathe 4Cs that make up culture for us - clients, communication, curiosity & courage.

Benefits of Working With Us

• Professional growth: we believe in helping each member of our team grow personally and professionally, and we promote from within.
• Collaborative Work Culture: Smart teammates that push your professional capabilities to the next level and help you learn from the best.
• Mentorship: 1-on-1 mentorship from founders, along with team training and workshops. We help you find the right role for you within our agency to enhance your skillsets. 
• Small Team Environment: Experience a close-knit work culture that gives you the ability to stand out, take ownership of projects, and make a big impact
• Learning Enablement: Access to the world’s best courses on SEO,  Digital Marketing, YouTube and internal SOPs.

Responsibilities:

1. Collaborate with stakeholders to understand business objectives, processes, and requirements.
2. Conduct thorough analysis of business processes, workflows, and systems to identify areas for improvement.
3. Gather, document, and prioritize business requirements using techniques such as interviews, workshops, and surveys.
4. Analyze data to identify trends, patterns, and insights that can inform decision-making and drive business outcomes.
5. Develop and maintain documentation, including business process models, use cases, user stories, and requirements specifications.
6. Work closely with cross-functional teams to ensure alignment between business needs and technical solutions.
7. Facilitate meetings, workshops, and presentations to communicate findings, solicit feedback, and drive consensus among stakeholders.
8. Collaborate with developers, designers, and QA analysts to ensure successful implementation and testing of solutions.
9. Monitor and evaluate the performance of implemented solutions, and recommend adjustments or enhancements as needed.
10. Stay updated on industry trends, best practices, and emerging technologies related to business analysis and process improvement.

Requirements:

1. Bachelor's degree in Business Administration, Management Information Systems, or related field.
2. Proven experience as a Business Analyst or similar role.
3. Strong analytical skills, with the ability to gather and interpret data from multiple sources.
4. Proficiency in business analysis techniques, such as process modeling, data analysis, and requirements elicitation.
5. Excellent communication skills, including the ability to effectively communicate technical concepts to non-technical stakeholders.
6. Solid understanding of project management principles and methodologies.
7. Experience with business analysis tools and software (e.g., Microsoft Visio, Jira, Confluence) is a plus.
8. Ability to work independently and collaboratively in a fast-paced environment.
9. Strong organizational skills and attention to detail.
10. Certification in business analysis (e.g., CBAP, PMI-PBA) is preferred but not required.

StoryXpress (a Techstars-backed company) is an end-to-end video platform and is an efficient and effective way of humanizing the way you promote and sell your product or services, and communicate with your customers. With a suite of professional video tools (Video Creator, Video Recorder, Video Hosting and Analytics, Video APIs, and SDKs), we help small and medium-sized businesses drive more revenue through the strategic use of video. Founded in 2014, StoryXpress has a rich community of 500K+ users including small enterprises to Fortune 500 companies.

What your role would be?

We are seeking a Front End Developer to join our core engineering team. Teams are explicitly small and built on mutual respect and high trust. It's not a fit for everyone, but when there's a fit, it’s one of the most rewarding places to work.

Job Responsibilities and Duties

We believe the best product is the one that helps users accomplish their goals while growing the business. To join us on this journey, you'll be required to:

• Build reusable code and libraries for future use.
• Ensure the technical feasibility of UI/UX designs.
• Optimize applications for performance and scalability.

Job Requirements:

You’ll thrive as a Front End Developer at StoryXpress if you:

• Have a good understanding of the core fundamentals of JavaScript
• Have 2+ years designing and implementing rich front-end experiences in React
• Are an expert in web technologies ( HTML5 | CSS3 | ES6 )
• Possess a thorough understanding of the MVC principle and JS design patterns
• Have experience with building user interfaces consuming data from REST APIs

Brownie points!

Your application would be seriously prioritized if you:

• Are a self-starter: you have started something on your own before - a startup, an open-source project, something else.
• Experienced in building and/or maintaining chrome extensions
• Indulged in projects around Data Visualization
• UX design principles and frameworks
• Are acquainted with testing frameworks and performance measurement tools

If you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements. We’re building a diverse team whose skills balance and complement one another.

Why work with us?

You'll love working and growing with StoryXpress if you are comfortable:

• With and curious about working outside of a traditional narrow engineering role.
• Engaging in collaborative problem-solving with your teammates.
• Moving fast: we build, solve problems quickly, and ship often!

Ready to apply?

Are you excited at the possibility of developing an already stellar team to meet the growing needs of our platform and business? Does this opportunity to be a part of one of our young and supportive teams and solve hard problems sound amazing to you? If you share our values and enthusiasm for empowering the world, we’d love to review your application!

Desired Candidate Profile