Job Objective
The primary objective of the role is to ensure smooth production by addressing Quality issues/problems in production and identifying better solutions and process improvement for operational efficiency. The manager is responsible for Quality Control from the Yarn to Packing Department, including the Lab. A key goal is to ensure 1st Quality Production while maintaining the Overall Rejection for the Plant to be below 5%.
Key Roles & Responsibilities
The responsibilities are categorized into several areas:
Operational
- Responsible for Quality Control for all Production Departments, including Knitting, Seaming, Washing, Boarding, Checking & Packing.
- Managing the Yarn Testing Lab and overseeing all Third Party & Self Inspections.
- Implementing stringent quality control systems and conducting audits to enhance product quality and reduce rejection / wastage.
- Conducting Online Quality Rounds to control quality issues at the online stage.
- Generating and maintaining various monthly/annual reports, such as AOQ (Average Outgoing Quality), Cost of Poor Quality, Quality Trends (All Stages), and Defects wise % reports for Knitting & Finishing.
- Handling and maintaining records of customer queries & complaints, along with corrective actions.
- Adhering to customer-specified Restricted Substance list (RSL) and practicing stringent quality and safety standards on the shop floor.
Strategy & Planning
- Responsible for Quality Compliance.
- Managing all types of Samples (Salesman, Shipment, PP Samples, etc.).
- Handling all Customer Complaints and managing Quality related Customer Coordination.
- Active participation in Quality related reengineering.
- Carrying out various Quality Systems like Quality Circle, 5S, Zero Quality, and TQM.
Additional Responsibility
- Training of New QC's.
- Conducting awareness & training sessions for Quality auditors to build their skill to meet customer quality norms in the process.
- Ensuring Factory Compliance - Technical.
- Supporting improved productivity and efficiency with the budgeted head count.
- Focusing on Cost Saving by striving for 0% reduction in wastage.
People Management
- Ensuring the team understands and adheres to defined clear roles and accountabilities.
- Developing and monitoring Key Performance Indicators (KPIs) of direct reportees and counseling them for development.
- Identifying training and development needs of team members and planning implementation.
- Driving a transparent, performance-driven and result-oriented culture within the team.
- Ensuring succession planning for the manager and critical roles in the team.
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