Deliverables and Performance Measures:
- Team Leadership:
- Lead, mentor, and grow a high-performing team of QA professionals.
- Conduct regular performance reviews, provide constructive feedback, and facilitate ongoing training and development to enhance team capabilities.
- Provide guidance, support, and mentoring to QA Analysts and Senior QA Analysts.
- Quality Assurance Strategy:
- Develop, implement, and maintain comprehensive QA processes and standards.
- Define and enforce testing methodologies, including manual and automated testing processes, to ensure deliverables are of the highest quality.
- Identify and mitigate risks in the testing cycle.
- Client Collaboration:
- Collaborate with client-facing teams, such as Strategic Account Management and Client Delivery Vertical Leads and Project Managers, to ensure client expectations are met and exceeded.
- Partner with clients to understand their quality requirements, review deliverables, and make recommendations for continuous improvement.
- Testing Management:
- Oversee the planning, design, and execution of manual and automated test cases.
- Ensure thorough testing of enhancements, bug fixes, and new features.
- Collaborate with developers, solutions consultants, and other stakeholders to define testing and sign-off criteria.
- Process Improvements:
- Continuously improve workflows and tools to increase efficiency.
- Stay updated on emerging QA technologies and trends.
- Reporting and Documentation:
- Track and report QA metrics (e.g., test coverage, pass/fail rates, defect slippage).
- Document and communicate test results, defects, and resolutions to stakeholders.
What Will Make You Successful:
- Deep understanding of QA methodologies, standards, and frameworks (e.g., Six Sigma, ISO, TQM).
- Proficiency in creating and managing QA processes and documentation.
- Knowledge of testing tools and automation frameworks (e.g., Selenium, JIRA, TestRail).
- Strong experience managing client-facing projects, ensuring deliverables meet contractual obligations and quality.
- Life Insurance and Annuities proficiency or similar industry experience.
- Ability to mentor and coach team to develop skill growth, retention, and innovation.
- 9-12 years’ experience with a software development or tech background with exposure to leading a team of Quality Assurance Analysts or SDET.
- Insight into nonfunctional testing.
Highly Desirable Experience:
- Firelight/Foresight experience.
- Experience with QA automation tools and automated testing.

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The Web 3 & Blockchain Innovation Lab plays a pivotal role in leading the lab strategic vision and
operational excellence, fostering a culture of innovation and learning by doing among students.
This individual is responsible for setting the lab strategic direction, managing a team of stream
leaders, and ensuring the lab success in bridging the gap between academia and industry. As a
thought leader and brand ambassador, the Head of the lab promotes the lab focus areas both
internally and externally, embodying the qualities of leadership and innovation that inspire
students and staff alike.
Key Responsibilities:
* Vision and Strategy:
* Develop and communicate a clear vision for the Innovation Labs, aligning with
* the institution strategic objectives.
* Set strategic goals for the lab, including defining key areas of focus, innovation
strategies, and research priorities.
* Ensure the lab activities contribute to the broader academic and research
missions of the institution.
Innovation Lab - Industry Interface:
* Build and maintain strong relationships with industry partners, facilitating collaborations that enhance the lab's research and innovation projects.
* Serve as a key liaison between the lab and academic departments, promoting interdisciplinary industry relevant research and learning opportunities.
* Lead initiatives to secure funding, sponsorship, and partnerships that support the lab's activities and growth.
* Brand Ambassador and Thought Leadership:
* Act as a brand ambassador and thought leader, representing the Innovation Labs at conferences, seminars, and public forums.
* Promote the lab's achievements and projects through various channels, enhancing its reputation and visibility.
* Foster a network of alumni, industry leaders, and academic peers to support and engage with the lab's work.
Mentorship and Role Modeling:
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* Encourage the development of leadership skills among lab members, particularly stream leaders and emerging talents.
* Support a learning environment that values diversity, inclusivity, and personal growth.
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* Advanced degree in a relevant field (e.g., Engineering, Computer Science, Business Administration) or equivalent experience in innovation management.
* Proven leadership experience in managing research or innovation labs, particularly in an academic or similar setting.
* Deep technical expertise in multiple blockchain platforms, smart contracts, DeFi & dApps, Web 3 libraries/frameworks and cryptography. Should be able to demonstrate a deep understanding of the benefits decentralization.
* Strong strategic thinking and planning skills, with the ability to translate vision into actionable plans.
* Excellent relationship-building skills, with experience in academia-industry partnerships.
* Demonstrated success in securing funding, sponsorships, or partnerships.
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* Deep understanding of the latest trends and technologies in areas relevant to the lab's focus..

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3. Provide technical direction and assistance to clients regarding their integration needs
4. Plan, design, implement and document integration processes varying in levels of complexity
5. Develop test plan specifications, test and debug processes according to plan. Work with customer on user acceptance testing.
6. Provide on-going education and technical assistance to current and prospective customers
7. Display initiative, self-motivation and deliver high quality work while at the same time, meeting all deadlines for both internal and external customers
8. Experience on multiple integration frameworks (TIBCO, Mulesoft, Oracle SOA etc) highly preferred.
9. Experience in implementing at least 1 to 2 full cycle of projects involving integration of Trading Partners, ERP and/or non-ERP systems, on-premise and Cloud/hybrid integration's.
10. Proven ability to design and optimize business processes and to integrate business processes across disparate systems.
11. Excellent analysis skills and the ability to develop processes and methodologies.
12. Candidate having experience in scripting (JavaScript/Groovy) is added advantage
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1. Never worked on customer facing role with international customers.
2. Never lead a team with minimum of three members
3. Never lead the high level design, Technical design discussions and can define work break down structure
4. Not flexible for 24x7 rotational shifts and not ready to work from office.
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• Utilize various social media channels to promote the company’s products and
services.
• Increase the visibility of the company’s social content by optimizing individual
company pages on social media platforms.
• Utilize the digital marketing aspects of the social media marketing roadmap to
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