Quality Analyst

Role Overview

We are looking for a Product Adoption Specialist who will play a key role in ensuring seamless implementation, training, and adoption of EasyEcom’s modules and new product features by our clients. This role involves hands-on onboarding support, client training, gathering on-ground insights, and driving product adoption through consistent engagement and feedback.

Key Responsibilities

• Conduct on-site and virtual product demos, training, and onboarding sessions for clients to ensure smooth adoption of EasyEcom’s modules and new features.
• Assist clients in initial setup and configuration of the EasyEcom platform, ensuring their systems are fully operational and integrated.
• Act as a bridge between clients and the product team, i.e., capture real-time feedback, identify usability issues, and suggest practical improvements.
• Track and report adoption metrics for new features and modules, and ensure clients are utilizing the platform to its full potential.
• Collaborate with internal teams (Product, Support, Key Accounts) to resolve implementation issues and ensure customer satisfaction.
• Develop training materials, documentation, and FAQs to enhance the self-service experience for clients.
• Maintain a high level of product knowledge and keep up-to-date with new releases and enhancements.
• Meet or exceed adoption and engagement targets set for existing and new clients.

Key Performance Indicators (KPIs)

• Successful completion of client onboarding within defined timelines.
• % of clients adopting new modules/features post-launch.
• Customer satisfaction and training feedback scores.
• Number of actionable product insights shared with the Product team.

Preferred Experience

• Prior experience in eCommerce operations or SaaS-based implementation.
• Exposure to warehouse or retail tech environments.
• Working knowledge of Excel, CRM tools, and support ticketing systems.

Required Skills & Qualifications

• Bachelor’s degree in Business, Engineering, or a related field.
• 1–3 years of experience in customer onboarding, product training, implementation, or customer success (preferably in SaaS or eCommerce tech).
• Strong communication and presentation skills in English and Hindi.
• Ability to explain technical concepts in simple, client-friendly language.
• Comfortable with frequent travel and hands-on work at client sites.
• An analytical mindset with the ability to capture and report actionable feedback.
• Comfortable working independently or in a cross-functional setup.

We are looking for a motivated and results-driven SaaS Sales Executive who has experience in selling software solutions or SaaS products. The ideal candidate should be capable of identifying potential clients, understanding their business requirements, and offering suitable software solutions to drive revenue growth.

Key Responsibilities

Identify and generate new business opportunities through calls, emails, LinkedIn, and other lead generation platforms.

Present and demonstrate software/SaaS products to prospective clients.

Understand client requirements and provide appropriate product solutions.

Conduct product demonstrations, online meetings, and follow-ups with potential customers.

Convert leads into successful sales and achieve monthly sales targets.

Maintain strong relationships with existing clients to ensure customer satisfaction and retention.

Maintain accurate records of leads, sales activities, and customer interactions in CRM or internal systems.

Coordinate with the technical and implementation teams for smooth onboarding of clients.

Stay updated with industry trends and competitor offerings.

Required Skills

Experience in SaaS / Software sales or IT product sales.

Strong communication and negotiation skills.

Ability to handle client objections and close deals effectively.

Knowledge of CRM tools, LinkedIn, and online sales platforms is an advantage.

Self-motivated with a target-driven mindset.

Good understanding of sales pipelines and customer relationship management.

#HiringAlert

We are looking " Oracle APEX " for Reputed Client @ Permanent Role.

Must Have Skills:

1.Experience in Oracle APEX, SQL / PLSQL concepts, collections, function, procedure, package and types - Mandatory

2. Experience in JASPER / OBIEE reports

Good To Have Skills:

1.Knowledge in Oracle Forms and Reports, JavaScript, HTML, CSS or any other web-based programming language is added advantage (Optional)

2.Key Responsibilities: Design develop test and implement features and code using Oracle Application Express APEX

3. Perform requirements analysis development design test and deployment of custom Oracle applications.

4. Writing SQL queries Views Materialized views PLSQL procedures functions packages triggers cursors collections Ref cursor cursor variables System reference cursor Dynamic SQL

5. Debug code and maintain PL SQL procedures and functions.

6.Optimize existing applications and scripts for both usability and performance.

7. Adherence to policies processes and procedures within your areas of responsibility

8.Evaluate new features and technologies overseeing their implementation into the environment as appropriate.

9.Ability to prioritize, manage, deliver and report on multiple projects simultaneously highly motivated and able to work against aggressive deadlines schedules.

Professional Attributes:

1. Ability to work with minimal supervision.

2. Exhibits strong ethics, positive attitude, and calm demeanor under pressure.

3. Flexible, organized and possesses the ability to work in a fast-paced environment.

Location : Chennai

Resposibilities:

• Candidate will be responsible to work on Magento and Shopify mobile apps.
• Candidate will be responsible to work on custom app per client's requirement
• Candidate will be doing the updates in existing apps.
• They will report directly to the technical head

Requirements:

• Must have 1+ years of experience with Flutter Application Development
• Should able to create complex UI/UX in Flutter
• Strong Knowledge in Push Notifications
• Strong Knowledge in Restful Web Services. Experience in Interacting with Web Services from the Flutter Mobile Platform
• Experience with Offline Storage, Threading, and Performance Tuning will be plus point
• Troubleshooting skills

Benefits:

• Paid Leaves
• Flexibility in working hours
• Yearly Tour
• Performance Bonus
• Learning & Growth Platform
• Weekly & Monthly Celebrations
• Friendly Work Culture
• Alternate Saturday Off

• Must have very strong concepts of Software development process
• Must have hands-on and training experience on Core Java 8, Advance Java, Java Script, HTML, CSS, Web Architecture, Database Storage, HTTP & Rest
• C# & C++ or any backend language like Python preferred
• 2 to 6 years of experience in imparting technical training/ mentoring
• Should be good in Operating systems GNU/Linux, Network fundamentals,
• Must have knowledge on MS office (Excel/ Word/ PowerPoint)
• Must have knowledge on NetBeans/ Eclipse or any other IDE.
• Should have knowledge on any of the Unit Testing tools.
• Self-Motivated and passionate about technology
• Excellent analytical and logical skills and team player                          
• Must have exceptional Communication Skills/ Presentation Skills
• Good Aptitude skills is preferred

Responsibilities:                                                                                             

• Should be able to explore students to the whole development environment.
• Ability to quickly learn any new technology and impart the same to other employees
• Ability to resolve all technical queries of students
• Should be able to explain multiple ways of writing a program and help students analyze the best way to write the same program
• Conduct training sessions and drive the placement driven quality in the training
• Must be able to work independently without the supervision of a senior person
• Participate in reviews/ meetings