QA Lead

Strong Post Sales - Associate Customer Success / Operations Profile

Mandatory (Experience 1) – Must have 6+ Months of experience (freshers with strong internship exposure also eligible) in Operations / Customer Success / Implementation / Supply Chain coordination roles, preferably in a B2B SaaS or tech-enabled operations environment.

Mandatory (Experience 2) – Must have hands-on exposure to executing and monitoring operational processes, ensuring smooth day-to-day business functioning, and driving efficiency improvements.

Mandatory (Experience 3) – Must have experience in coordinating with multiple internal stakeholders (Operations, Tech, Product, Clients) and ensuring timely follow-ups on deliverables, turnaround times, and process adherence.

Mandatory (Experience 4) – Must have exposure to defining, tracking, and monitoring KPIs / performance metrics for operational processes or client projects, with accountability for meeting SLAs and improving service standards.

Mandatory (Experience 5) – Must have worked closely with technical teams to support software/platform implementation, configuration, troubleshooting, or client onboarding activities.

Mandatory (Skill) – Must be comfortable acting as a SPOC for enterprise clients, managing customer worklists, addressing queries, ensuring request implementation, and maintaining strong client relationships. Open to travelling to client locations for implementation/training if required.

Mandatory (Education) : If Fresher, Must have completed MBA in Operations / Supply Chain / Logistics .

Key Responsibilities

• Provide technical leadership in the design, development, and delivery of scalable, high-performance software systems.
• Partner with product managers, architects, and cross-functional teams to define technical strategy and ensure alignment with business objectives.
• Lead by example in writing high-quality, testable, and maintainable code.
• Drive best practices in software engineering, including code reviews, system design, and performance optimization.
• Mentor and guide engineers across teams, fostering a culture of technical excellence and continuous learning.
• Evaluate and introduce new technologies, tools, and frameworks to improve productivity, scale and system robustness.

Required Skills & Qualifications

• Strong foundation in computer science fundamentals: data structures, algorithms, and functional programming techniques.
• Expertise in Scala, with strong preference for functional programming.
• Solid experience in software design, implementation, and debugging, including inter-process communication and multi-threading.
• Hands-on experience with distributed systems and event-driven architectures.
• Familiarity with databases (Postgres preferred).
• Proficiency with Apache Kafka for messaging and persistence.
• Working knowledge of Python for unit and integration testing.
• Basic to intermediate experience with Ansible for automation.
• Strong problem-solving, analytical, and communication skills.

Nice-to-Have / Bonus Skills

• Experience with modeling in YANG.
• Experience with Scala libraries such as Cats Effect (2/3), Monix, and Akka.
• Experience working in Agile/Scrum environments.

What We Offer

• Opportunity to work on cutting-edge technologies in a collaborative environment.
• A role with strong ownership, technical influence, and visibility across teams.
• Competitive compensation and benefits.

🧑‍💼 Position: Telesales Executive

📍 Location: New Delhi – 110044

💼 Industry: BPO / Telesales / Voice Process

🗣️ Language Requirement: Bengali (Fluent)

✅ Key Requirements:

1. Minimum Qualification: 12th Pass (Higher Secondary)
2. Experience: Minimum 1 year of experience in an outbound sales process
3. Strong communication and convincing skills
4. Excellent verbal clarity and diction
5. Ability to handle high call volumes and customer interaction confidently

⭐ Preferred Skills:

• Fluency in Bengali is mandatory
• Prior experience in BPO voice processes is preferred

💰 Compensation:

• ₹25,000 CTC + Attractive Incentives
• Performance-based incentive structure

A Social Media Marketing job description outlines the responsibilities and qualifications for professionals who manage and enhance a company's online presence through various social media platforms. Here's a breakdown of the key aspects:

Core Responsibilities:

• Strategy Development:
• Creating and implementing social media strategies that align with business goals.
• Identifying target audiences and tailoring content accordingly.
• Staying up-to-date with the latest social media trends and best practices.
• Content Creation and Curation:
• Developing engaging content, including text, images, and videos, for various platforms.
• Managing content calendars and ensuring consistent posting schedules.
• Curating relevant content from external sources to share with the audience.
• Community Management:
• Monitoring social media channels and responding to comments, messages, and inquiries.
• Building and nurturing relationships with followers and influencers.
• Managing online reputation and addressing any negative feedback.
• Analytics and Reporting:
• Tracking and analyzing social media metrics to measure campaign effectiveness.
• Generating reports and providing insights to optimize strategies.
• Using social listening tools to monitor brand mentions and industry trends.
• Advertising and Paid Campaigns:
• Planning and executing paid social media campaigns.
• Managing budgets and optimizing ad performance.
• Analyzing ad metrics and providing recommendations for improvement.

Job description

Key Responsibilities

• Design, develop, and maintain serverless applications using AWS services such as Lambda, API Gateway, DynamoDB, and S3.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic.
• Build and maintain RESTful APIs to support web and mobile applications.
• Implement security best practices for AWS services and manage IAM roles and policies.
• Optimize application performance, scalability, and reliability through monitoring and testing.
• Write clean, maintainable, and efficient code following best practices and design patterns.
• Participate in code reviews, providing constructive feedback to peers.
• Troubleshoot and debug applications, identifying performance bottlenecks and areas for improvement.
• Stay updated with emerging technologies and industry trends related to serverless architectures and Python development.

Qualifications

• Bachelors degree in Computer Science, Engineering, or related field, or equivalent experience.
• Proven experience as a Python backend developer, with a strong portfolio of serverless applications.
• Proficiency in AWS services, particularly in serverless architectures (Lambda, API Gateway, DynamoDB, etc.).
• Solid understanding of RESTful API design principles and best practices.
• Familiarity with CI/CD practices and tools (e.g., AWS CodePipeline, Jenkins).
• Experience with containerization technologies (Docker, Kubernetes) is a plus.
• Strong problem-solving skills and the ability to work independently and collaboratively.
• Excellent communication skills, both verbal and written.

Preferred Skills

• Experience with frontend technologies (JavaScript, React, Angular) is a plus.
• Knowledge of data storage solutions (SQL and NoSQL databases).
• AWS certifications (e.g., AWS Certified Developer Associate) are a plus.

Ineffable Communications is a new-generation full-range marketing agency for emerging technologies, ideas, and lifestyles. Passionate about building better futures, we tailor our client's Branding, Creative, Advertising, and Marketing solutions. We are a marketing firm focusing on enhancing brand value using different marketing techniques. We have extensive experience in the field of Marketing.

Note:

• This is an on-site opportunity, kindly don't apply if you are looking for a work-from-home position.
• Lucrative incentives to be provided.

Responsibilities:

• Create visually appealing designs for print and digital marketing materials that align with brand standards and project goals
• Collaborate with cross-functional teams to understand project objectives, target audience, and messaging
• Manage multiple design projects simultaneously and deliver work on time
• Provide guidance and mentorship to junior designers to help them develop their skills and knowledge
• Stay up-to-date with industry trends, new design techniques, and software to continually improve skills
• Participate in brainstorming sessions to contribute to the creative direction of the company

Requirements:

• 2-4 years of experience in graphic design with a strong portfolio showcasing design skills
• Bachelor's degree in graphic design or a related field
• Proficiency in Adobe Creative Suite and other design software
• Strong understanding of branding and design strategy
• Excellent communication skills, both written and verbal
• Ability to work in a fast-paced environment and deliver high-quality work on time
• Strong attention to detail and the ability to provide and receive constructive feedback