Business Development Executive

Hi Shanon, As discussed we have one open req for AI role. The right skill set I am looking for is experience with RAG pipelines, Performance monitoring of prompts and tuning. Multi model RAG and agentic AI soon but not night away. Needless to say Python and the NLP lib experience is a must. Database knowledge is also essential. The developer needs to be in Morgan Stanley offices 3 days per week. BLR location is preferred, if not Mumbai is also fine. The duration is long term since we are looking to expand the use cases Please let me know if you have any questions. 

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

About the Company 

Boolment Software Development Pvt. Ltd. (BSDPL) is a fast-growing IT company specializing in software development, web solutions, mobile applications, and enterprise technologies. 

We are driven by innovation, integrity, and collaboration, and we empower businesses by building digital solutions that deliver measurable impact. Our culture thrives on inclusivity, creativity, and continuous learning — where every team member plays a vital role in our shared success. 

Position Overview 

As an SEO Executive, you will be responsible for strengthening BSDPL’s digital presence through data-driven SEO strategies. You will optimize websites, improve search rankings, and enhance organic visibility by working across on-page, off-page, and technical SEO initiatives. 

This role is ideal for candidates passionate about search marketing, eager to stay ahead of algorithm updates, and capable of blending creativity with analytics to drive business growth. 

Job Details 

• Job Title: SEO Executive 
• Job ID: SEO/2025/01 
• Experience Level: Entry to Mid-level (0–3 years) 
• Employment Type: Full-time, On-site 
• Location: Gurgaon, Haryana 
• Work Hours: 9:30 AM – 6:30 PM (Monday to Saturday) 
• Department: Digital Marketing 
• Reporting To: Head of Marketing 
• Vacancies: 10 
• Joining: Immediate / Within 15 Days 

Key Responsibilities 

On-Page SEO 

• Conduct keyword research aligned with business goals. 
• Optimize meta tags, headers, content, images, and internal links. 
• Ensure content is SEO-friendly and aligns with E-E-A-T principles. 

Off-Page SEO 

• Develop ethical link-building campaigns (guest posts, outreach, digital PR). 
• Monitor and maintain backlink quality and domain authority. 

Technical SEO 

• Perform site audits to identify and fix crawl, indexation, and speed issues. 
• Collaborate with developers to improve mobile optimization, site performance, schema markup, and Core Web Vitals. 
• Optimize websites for modern frameworks and JavaScript SEO. 

Analytics & Reporting 

• Track rankings, traffic, and conversions via Google Analytics, GA4, GSC, SEMrush, Ahrefs, and similar tools. 
• Create SEO reports and dashboards for performance insights and recommendations. 

Competitor & Market Research 

• Conduct competitor analysis to identify keyword gaps and link opportunities. 
• Monitor industry trends and algorithm updates to refine strategies. 

Cross-Team Collaboration 

• Coordinate with content writers, designers, and developers to ensure SEO best practices across digital assets. 
• Support integration of SEO with social media, PPC, and other digital marketing channels. 

Required Skills & Qualifications 

Technical Skills 

• Strong understanding of search engine algorithms and ranking factors. 
• Proficiency with SEO tools (GA/GA4, GSC, Ahrefs, SEMrush, Moz, Screaming Frog). 
• Expertise in keyword research, content optimization, and technical audits. 
• Knowledge of HTML, CSS, CMS platforms (WordPress preferred). 
• Familiarity with Core Web Vitals, schema markup, and international SEO. 
• Experience with local SEO, Google Business Profile, and NAP consistency. 
• Competence in competitor analysis, SERP feature optimization, and link-building. 

Professional Skills 

• Analytical mindset with ability to interpret data and provide insights. 
• Strong written and verbal communication for reporting and collaboration. 
• Adaptability to Google algorithm updates and emerging search trends (AI, voice, visual search). 
• Basic knowledge of eCommerce SEO, CRO, and structured data for rich snippets. 

Good-to-Have Skills 

• Exposure to international SEO (hreflang, geo-targeting, multilingual strategies). 
• Familiarity with AI tools (ChatGPT, Gemini, etc.) for content ideation & SEO automation. 
• Experience with YouTube SEO, video optimization, and image SEO. 
• Knowledge of privacy-first SEO practices (GDPR, data compliance). 
• Understanding of CRO, A/B testing, and content clustering. 
• Project management with tools like Trello, Asana, or Jira. 

Preferred Candidate Profile 

• 0–3 years of SEO/Digital Marketing experience (agency, IT, SaaS, or eCommerce background preferred). 
• Certifications in SEO/Digital Marketing (Google, HubSpot, SEMrush, etc.) are an advantage. 
• Passionate about SEO, learning, and experimenting with new strategies. 

Expected Outcomes 

• Growth in organic traffic and keyword rankings. 
• Strong backlink profile with low spam score. 
• Enhanced website performance and usability. 
• Competitive SERP visibility and improved ROI. 

Compensation & Benefits 

• Salary: ₹3–7 LPA (based on experience). 
• Performance bonuses and paid leaves. 
• Health insurance, gratuity & retirement benefits. 
• Travel reimbursement where applicable. 
• Supportive work culture and career growth. 

Employee Perks & Learning Culture 

• Mentorship and structured career development. 
• Sponsored certifications, workshops & webinars. 
• Cross-functional exposure and collaboration. 
• Regular knowledge-sharing on SEO trends and tools. 

Application Deadline 

Applications will remain open until the position is filled. Early applications are encouraged. 

Job description for Production Engineer

Production Engineer manages shifts, production supervisors and all operators &

ensures smooth running of the production process, organising & monitoring work-

flow.

Roles & Responsibilities:

 Completes production plan by scheduling and assigning personnel;

accomplishing work results; establishing priorities; monitoring progress;

revising schedules; resolving problems; reporting results of the shift

production summaries;

 Supervising the manufacturing processes, ensuring quality work is done in a

safe, efficient manner;

 Diagnosing problems in the production line and providing solutions;

 Ensures that all products are produced as per Customer's specifications;

 Ensures targets and deadlines are met as per Work Orders;

 Attending to minor breakdowns of machines;

 To maintain all Company machines/equipment so as to obtain optimal

performance; evaluate new equipment and techniques;

 Ensures all operators & contract staffs comply with health & safety

procedures;

 Manage, develop, and motivate direct reporting employees;

 Monitor, measure, and report on production-related process performance, and

general issues; update daily production reports;

 Use Problem-solving and troubleshooting skills to ensure that all employees

can identify root causes and take fast corrective and preventive action to

resolve the problems at hand;

 Keeping abreast of advancements in engineering and production, and sharing

knowledge with co-workers.

 Identifying, documenting, and reporting unsafe practices.

 To work closely with other production supervisors to ensure production

handovers are smooth & effective;

 To provide on-the-job training for improving production efficiency & quality;

 Maintain 5S standards to ensure a clean & safe workplace;

 Coordinates with PPC, Engineering, Sales & Marketing, Purchase, Stores,

Logistics, Accounts;

 Maintain records/reports as per ISO & IATF requirements;

 Work non-traditional hours on weekends and holidays during exigencies;

 Any other task assigned by management;

 Reporting to AGM-Operations

Key Result Areas/KRAs (annual evaluation across entire Company) for

Production Supervisors:

 To take full responsibility of the shift in terms of management of operators,

contract employees, production supervisors and achieving production targets;

 To take full responsibility for the quality and product that is produced within

the shift in line with the quality systems, processes, and procedures;

 To have an active role in the continuous improvement plan.

Key Performance Indicators/KPIs (monthly evaluation) for Production

Engineer:

1. On-time Delivery of WOs = % (Target: 98%)

2. Worst Point Photography (WPP)

3. Fixed Point Photography (FPP)

4. Labour Productivity = Units Produced/Man-hours used = ……Units per man-

hour

5. Production Charts

About Us

We began in 2015 with an entrepreneurial vision to bring a digital change in the manufacturing landscape of India. With a team of 1500(1k cluster guys) we are working towards the digital transformation of business in the manufacturing industry across domains like Footwear, Apparel, Textile, Accessories etc. We are backed by investors such as Info Edge (Naukri.com ), Matrix Partners, Sequoia, Water Bridge Ventures and select Industry leaders.

Today, we have enabled 4000+ Manufacturers to digitize their distribution channel.

Roles & Responsibilities

Writing and testing code, debugging programs and integrating applications with third-party web services. To be successful in this role, you should have experience using server-side logic and work well in a team.

Ultimately, you'll build highly responsive web applications that align with our business needs. Write effective, scalable code Develop back-end components to improve responsiveness and overall performance Integrate user-facing elements into applications.

Test and debug programs

Improve functionality of existing systems Implement security and data protection solutions Assess and prioritize feature requests

Coordinate with internal teams to understand user requirements and provide technical solutions Expertise in at least one popular Python framework (like Django, Flask, etc)

Team spirit

Good problem-solving skills

Requirements

1 to 5 years of experience as a Python Developer

Hands on experience of Flask, Django or Gin or Revel or Sanic

Knowledge of design/architectural patterns will be considered as a plus

Experience working in an agile development environment with a strong focus on rapid software development

Experience in AWS or similar cloud technologies

Excellent troubleshooting and debugging skills

Proven ability to complete assigned task according to the outlined scope and timeline

Experience with messaging frameworks such as SQS/Kafka/RabbitMq

Experience with Elastic Search

Willingness to learn new and different technologies

We are looking for a Digital marketing expert who is deeply passionate about marketing, loves to take initiative, and is a go-getter.

The responsibilities include:

1) Search Engine Optimization

2) Media outreach

3) Developing strategies for Paid Search Engine Marketing campaigns and outbound campaigns to generate leads, 

4) Coming up with an innovative social media content strategy and executing it

5) Assessing the result of marketing efforts, communicating with the management team and improvising the plan to get the best results.

To be successful in this role, you need to be self-driven and display outstanding performance. This is an excellent career-defining opportunity for a seasoned professional who enjoys a position filled with variety, challenges, depth, and autonomy.

• Good understanding and experience of HTML / CSS / JavaScript.
• Hands-on experience with ES6 / ES7 / ES8 features.
• Thorough understanding of the Request Lifecycle (including Event Queue, Event Loop, Worker Threads, etc).
• Familiarity with security principles including SSL protocols, data encryption, XSS, CSRF.
• Expertise in Web Services / REST APIs will be beneficial.
• Proficiency in Linux and deployment on Linux are valuable.
• Knowledge about ORM like Sequelize and ODM like Mongoose and the ability to handle DB transactions is a necessity.
• Experience with Angular JS / React JS will be an added advantage.
• Expertise with RDBMS like MySQL / PostgreSQL will be a plus.
• Knowledge of AWS services like S3, EC2 will be helpful.
• Understanding of Agile and CI/CD will be of value.

 What you need to have:

• Minimum of 4 years (and above) experience in modern UI frameworks like ReactJS web/Native
• Experience and expertise in HTML, CSS and Javascript
• Familiar with UI design concepts and user interface design
• Experienced user of the GIT/GITHUB repository
• Experience with hands on UI development
• Experience in modern UI frameworks like ReactJS web/Native

Concretio Apps was incorporated in 2014 by Mr. Abhinav Gupta (Salesforce MVP 8 times in a row), with a motive to build a team of passionate individuals, who want to develop high-quality solutions and enjoy challenges posed by rapidly changing technology. Concretio Apps aims to grow steadily with its positive and friendly environment. Flexi work timings and work from home option (Once you are on client project), fully paid Certifications, 360 degree grooming, 5 days a week and great work life balance are some of our key USPs, along with other employee-friendly policies. 

We are looking for highly skilled Salesforce Developers OR Other Tech Developers (Java / Javascript) who love to stay on the technical side of the curve and look to groom themselves as Salesforce Architect going forward. You will get training to work in Cloud Computing (Salesforce & its Lightning Javascript framework as well). 

At Concretio, we believe that work can happen from anywhere. We believe people should be able to work and learn together whether they're across the table or across the world from each other. We are open for the Remote / Work from Home option as well, so location is not a constraint anymore. 

Job Responsibilities

• Developing applications for the Salesforce.com platform. 
• Developing Javascript frontend/apps and integrations using REST/SOAP JSON/XML. 
• Coding APEX and custom applications for Salesforce instances. 
• Design, code, configure, document, deliver and support solutions to meet business needs in Salesforce, including configurations, customizations, and integrations. 
• Work with Application Architects and Tech Leads to design integrations between Salesforce.com and other systems across the enterprise. 
• Code, configure, unit test, and create supporting documentation for application development tasks.
• Demonstrated experience building integrations with Salesforce.com (REST/SOAP - XML/JSON)

Soft Skills Checklist

• Always learning attitude, with the rapidly changing Salesforce and Tech landscape, it’s a must. 
• Consultant mindset, we will help you develop these soft skills, but an open attitude is needed. Talking to a client/business user, understanding their pain points, and delivering a solution are key to project success here. 
• Sense of ownership and self-discipline: We don’t like chasing our people for status multiple times a day. If you are the one who enjoys taking ownership of tasks and delivering them without much monitoring, you will love it here. 

Tech Skills Checklist

• Strong Salesforce basics i.e. Configuration/Clicks concepts. 
• Apex, Visualforce, Lightning (Aura/LWC). 
• Excellent programming skills with a good understanding of OOPS. 
• Knowledge of any DBMS (Tables, Joins, Relationships, SQL, Normalisation).
• Knowledge of core HTML, CSS, and Javascript concepts. 
• Experience of Chrome Extensions/Apps, Electronjs, or NativeScript (nice to have).

Cultural Alignment Checklist 

• The educational part doesn't matter much. 
• CODING: Know, love and be comfortable in it. 
• OPEN Mindset: An open, curious and learner profile is a must. WWW is changing at a crazy pace, we need someone who is open to adapting to this pace of change in Salesforce and tech.
• We expect our team to crack suitable Salesforce certifications as KRAs, and happily sponsor the fees for the same. 
• Sense of Ownership: We are not going to put a manager on your head, who will seek status updates every few hours (multiple times in a day). You will be given a task, and the expectation will be to own the 100% success and failure for the same. We are never short on public praise and giving credit for a successful show. 
• Excellent Craftsmanship: We differentiate and take pride in what we build and deliver to customers across the globe. Mediocrity is not appreciated here in anything. Top-quality code, deliverables, and communication is something we expect and continuously work to improve on a day-to-day basis. 
• Strong Communication Skills: It's actually a MUST have for your experience level. 

Nice to have

• Salesforce Communities (Classic and using Communities).
• Taking ideas to AppExchange (OEM, Security Review).
• Developing SPA (Single Page Applications) in Salesforce.
• Hands-on experience in one or more JS/CSS frameworks (jQuery, React, Angular, Vue, Bootstrap, Foundation, etc).
• Hands-on experience in Cordova, Ionic, and Hybrid mobile development.
• How OAuth, SOAP, SAML, and other integration patterns work.
• NoSQL and how modern database systems work.
• Classic DBMS MySQL, Postgres etc.
• AWS, Google or Microsoft cloud experience.